|The 3 Best Brands|
|Accolades||Best Overall||Best Equipment||Best Emergency Response|
|Monthly Plan Cost||Starts at $29.95||Starts at $19.95||Starts at $19.95|
|Fall Detection Available||Yes||Yes||Yes|
|How to Order||
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Top 10 Highest Ranked Medical Alert Systems
How We Chose The Top 10 Medical Alert Systems
We identified the top 15 medical alert brands and narrowed it down to 10 of our favorites based on a number of criteria. We looked at affordability, service, ease of use, response times, and other factors to rank the best medical alert systems on the market. Take a look at the systems we have deemed the best of the best.
You’ll be glad to know there are no equipment costs or hidden fees (with the one exception being the watch at a one-time $99 upfront fee). Otherwise, customers simply pay for month-to-month monitoring. Also, those who wish to go under contract will enjoy a price-lock guarantee on the cost of monitoring services. Medical Guardian offers a variety of packages for both home and travel use.
The three home packages range in price from $29.95 – $79.95 per month, and the three on-the-go medical alert options range from $39.95 – $44.95 per month. Fall detection options cost an additional $10 per month. You’ll be glad to know the portable devices are GPS enabled, while the Active Guardian is also Wi-Fi enabled. Finally, the pendants have reliable built-in speakers for two-way communication, and the company tends to offer regular specials to stay competitive with pricing.
Medical Guardian is the ultimate in peace of mind for seniors who seek the convenience of waterproof alert devices with two-way communications and fall-detection options. The equipment is GPS enabled and comes at no equipment cost to the user. Also, senior couples, or those with other family members in the home, can enjoy additional protection for their loved ones with a customized package. Read the Medical Guardian review here.
Call to speak with a Medical Guardian representative. Get your questions answered, products recommended, and ask about current deals and promotions.Call: 800-735-1627
Answer a few questions on Medical Guardian's website to get a quote on the best product and plan for you. This process is slower than calling a representative.Get A Quote
MobileHelp has fairly affordable monthly monitoring rates for their top-rated response center services. There are three individual equipment packages to choose from, with the smart watch option costing an additional $349.95. Basic monitoring packages start at $19.95 per month and go up to $41.95 per month depending on the options you choose. Smart watch monitoring is an additional $24.95 per month, and MobileHelp Connect Premium only costs an additional $5 monthly. The basic MobileHelp Connect option is complimentary. Finally, there are discounts available for customers who wish to pay quarterly, semi-annually, or for a full year in advance.
Between low monitoring costs and reliable equipment, MobileHelp is quickly becoming a top choice for seniors. Families appreciate that the company offers an online tracking system and customized alerts for relatives and caregivers. Perhaps the best of all, there are no hidden fees or long term contracts required with MobileHelp. Read the MobileHelp review here.
Call to speak with a MobileHelp representative. Get your questions answered, products recommended, and ask about current deals and promotions.Call: 800-764-1095
Answer a few questions on MobileHelp’s website to get a quote on the best product and plan for you. This process is slower than calling a representative.Get A Quote
Bay Alarm Medical offers four equipment packages, each with varying features which customers receive with no up-front fees (if they sign a monthly monitoring contract). Current packages range between $19.95 – $59.95 per month, with the option to add automatic fall detection for an additional $10 monthly. Finally, those who opt to bundle services can literally save a bundle with Bay Alarm Medical.
Current costs for 24/7 monitoring with Bay Alarm Medical are:
Seniors can rest easy backed by the experience and solid reputation of this medical alert company. They offer ultra-fast response times and friendly customer service. Bay Alarm Medical is a family owned and operated business that has been around 70 years and still going strong. Features like crash detection and vehicle monitoring services make Bay Alarm Medical a standout choice for aging loved ones. And with two-way communication and remote call answering capabilities, it’s no wonder Bay Alarm Medical was voted as The Best Medical Alert Service Provider of 2018. Read the Bay Alarm Medical review here.
Call to speak with a Bay Alarm Medical representative. Get your questions answered, products recommended, and ask about current deals and promotions.Call: 833-269-9430
Answer a few questions on Bay Alarm Medical's website to get a quote on the best product and plan for you. This process is slower than calling a representative.Get A Quote
GreatCall currently offers two types of personal alert devices that cost under $40 plus activation and monthly subscription fees. There are three health and safety packages that cost between $24.99 and $39.99 per month, which give customers access to urgent care with registered nurses and doctors and also includes a GreatCall Link to help users keep their caregivers and family members informed of their status. MediCoach is another option for smartphone users that helps with medication reminders, refill updates, brain games, daily health tips, automated check-in calls, and it even includes a fitness tracker. Bundling with Jitterbug service is clearly the best deal for current users or those looking for a simple cell phone to fit their needs and budget.
Known for their easy to use and affordable Jitterbug cell phones, GreatCall services are ideal for seniors looking for an all-in-one solution for communications and a built-in medical alert service. Perks to ease daily life such as medication reminders and a fitness tracker help those aging in place take better care of themselves and also coordinate with caregivers and physicians concerning their health. Rest easy with GreatCall’s award-winning 5-Star Urgent Response Service.
LifeStation offers three impressive medical alert systems designed for the convenience of seniors, and their monthly monitoring rates are some of the most affordable in the industry. Home and mobile options with GPS options range in price from $25.95 to $29.95 per month, especially if users enroll during a period with special incentives. Steeper discounts are available for customers who opt or pay quarterly, biannually or annually. Fees for fall detection services average around $10 per month, and monitoring fees for a second occupant or spouse is a bargain at $3.99 per month.
Because of affordable monthly rates and inexpensive add-ons like fall detection and secondary occupant coverage, LifeStation is an excellent choice for seniors. They also offer highly accurate GPS tracking for greater peace of mind for family members and seniors during emergencies. While no contract is required, it is recommended for those who want to take advantage of the price-lock guarantee from LifeStation.
ADT’s medical alert systems require no upfront payments, but will incur steep charges if they need to be replaced. ADT offers a warranty protection plan to help defray these costs. Systems are self-installed, and the ADT Basic medical alert system cost is $27.00 monthly, $57 per quarter, and $228.00 per year annually. The Fall Alert add-on is available for an extra $8.00 per month.
ADT’s Plus medical alert system costs $33.99 per month, with fall detection being an additional $10.00 per month. ADT’s On-the-Go medical alert system with highly targeting GPS tracking is $37.99 per month with their fall detection add on costing an additional $10.00 monthly. AARP senior discounts are available, as are discounts for existing ADT home security customers.
Seniors seeking a home security solution and medical alert services from one company will find ADT a hard choice to beat. With reliable systems, 24/7 US based monitoring and reasonable contract options, families give ADT top ratings. Senior discounts, two-way talk features and affordable fall detection options are other perks for choosing this long-standing company’s products and services.
While Philips Lifeline systems are designed for a variety of needs, the initial investment can be a bit pricey. Current pricing as of publication include:
A $50 activation fee applies for the above plans.
Beyond the traditional benefits of 24/7 medical alert monitoring from a trusted company, seniors will appreciate features such as complex medication management, included fall detection, detailed tracking and mobile alerts, and the multi-faceted tracking technology for both users and assigned vehicles if one cannot provide the information themselves. Family member add-ons are also possible for most plans for optimal home coverage.
Equipment costs vary depending on the services one selects, and depending on current promotions Alert1’s systems can cost anywhere from nothing to $149.00. There is a self-installation option with shipping for $19.95 or a professional installation option regularly priced at $99.95. While there are no senior discounts from Alert1, there are special prices for veterans and active service persons. Current pricing for monthly monitoring packages:
While even the basic kit offers a nice comprehensive coverage package, seniors can also opt for additional protections such as medical ID bracelets, medication dispensers and emergency lockboxes that allow emergency responders to enter the home. Overall, Alert1 is one of the more affordable systems that includes innovative features that benefit aging loved ones the most.
Pricing for ResponseNow’s In the Home Plan is very reasonable at $29.95 per month, $83.85 quarterly or $414.40 when paid annually. The annual rate costs on $24.95 monthly and comes with a free emergency lockbox for customer’s convenience. The BELLE+ medical alert system includes automatic fall detection for $49.95 per month, $143.85 quarterly, and $539.40 annually. These are great rates for this type of protection, and the BELLE+ package comes with a lockbox when paid annually.
Seniors will appreciate the easy to use systems and reliable 24/7 monitoring services offered by ResponseNow. With features such as included lockboxes with annual plans, advanced fall detection, and convenient land and cellular options, this system is a great deal overall for seniors seeking greater safety at home or on the go.
There is generally an up-front cost for Life Alert’s various systems that start at $95 and go up from there depending on the features you desire. However, the equipment fee covers installation, activation, equipment programming and lifetime maintenance of any components. However, most basic packages can be easily self-installed. The cost of monthly monitoring ranges between $49.95 per month and $89.85 per month with the higher end package including all the bells and whistles these systems have to offer. Life Alert does offer annual payment discounts, but they will lock you into a three-year contract.
Seniors looking for a medical alert device that is easy to use and install will find Life Alert to be a solid option. The convenience of having three plans to suit both in-home needs and provide protection while away can meet most senior’s needs. Enjoy greater freedom with wristband options and top-notch GPS tracking services for cellular plans.
Also known as personal emergency response systems, these devices make it possible for users to get fast help during a medical or personal emergency that requires a fast response time. Medical alert systems are exceptional tools that can—and do—save many lives every year. So what exactly are medical alert systems, what are the most useful and popular features, and how does one choose the best system to meet their specific needs and budget? This detailed guide answers those questions and many others to help you select the right personal response system so you and your family can enjoy greater peace of mind.
While medical alert systems are most popular within the senior community, they are ideal for anyone who has mobility issues, suffers from chronic health condition, and individuals who are home alone frequently. These devices allow users to simply press a button and reach out for assistance through a 24/7 monitoring center who will dispatch services such as the fire department or an ambulance depending on the situation at hand.
Depending on the device and the features you choose, there may also be no need to push a button if the system has auto detection features that can tell if you have fallen or if smoke or carbon monoxide is detected in the home. The capabilities of medical alert systems vary widely between brands, as does the pricing. Here is a rundown of the features, pricing, and pros and cons of the top five medical alert systems for seniors today.
There are an array of handy features that some seniors and their families may find useful. However, many of the top companies listed above charge additional fees for some of these services. Here is what you should know to determine if these are conveniences that you will benefit from and actually employ.
Of course, it does not do much good to have a system without also having 24/7 monitoring in place. Essentially, the system serves as a quick emergency alert through physical, vocal commands or sensor activation to send help out immediately when the monitoring company is alerted.
If you have ever fallen and struggled to get up by yourself, this is a must-have feature of wearable personal devices that immediately detects if the wearer has fallen. All of the top five choices listed here offer fall detection services, but some companies do not. Those with mobility issues or vertigo will definitely want to have this service, but fall detection is recommended for all seniors. After all, falls are the number one cause of injury within the home and members of the elderly population are at a much higher risk than the average person to suffer from a fall. Many packages include fall detection into their monitoring fees while others may charge up to $10 additional per month for the service.
Those looking for portable service or remote location service will definitely want to choose a GPS enabled medical alert device. GPS mobile tracking is almost essential to ease the minds of loved ones and caregivers who may need to pinpoint a senior with a diagnosis of Alzheimers or other forms of memory loss. If the user gets lost, they can use this device to not only contact help, but to allow assistance givers to find them even if they don’t know their exact location. Furthermore, authorized persons can contact the monitoring company to have their loved one tracked down to a precise location as long as they are wearing the device.
Every medical alert system will have a specific set of instructions. While some are as simple to install and get up and running as plugging a base into an outlet and telephone line, others—particularly wireless systems—will be a bit more challenging. Setting up the Wi-Fi connection may require downloading an app and customizing option settings like notifications, GPS, and other features. Fortunately, top companies are reliable about providing online and phone support to assist customers with getting medical alert systems set up properly.
If the senior, their family or their caregivers do not speak fluent English it is essential to consult with medical alert system monitoring companies about their ability to provide adequate translation services. Be sure to inquire about the predominant language you specifically need to ensure that you don’t get locked into a contract with a company that cannot provide such services.
This is an excellent option to consider for married seniors or those who share a residence with another occupant who could also benefit from a personal emergency alert system. While some companies include this coverage with certain packages, others may charge a nominal fee to provide a secondary beneficiary with a medical alert device and monitoring services. This ensures that in times that the two individuals are not together that both of them have full access to 24/7 protection.
This is now becoming more of a standard feature on modern alert systems, especially those connected to apps on smart devices. Automatic system testing can be set for daily, weekly, or monthly checks to make sure that they are properly set and functioning the way they should be. Periodic self-checks are advised just to make certain that no problems are going undetected by the automatic system.
Just about all personal monitoring alert systems come with devices that are equipped with speakers that enable vocal two-way communication. Two vocal transmissions allow users to speak directly with representatives within the monitoring center to communicate their specific issue needing to be addressed. Devices lacking this feature will only have a panic button to alert the call center, but they will be unable to offer any details concerning the nature of their emergency.
In-home medical alert systems have a particular distance range that typically averages between 500-1500 feet from the base unit and the individual’s pendant device. While homebound individuals may not need and extended range, active seniors may want to consider a device activated through a cellular connection that boasts a GPS tracking feature. Many of the top companies offer a nationwide network and others may offer worldwide coverage to bring the ultimate sense of comfort to seniors and their families.
Wall buttons are a wonderful back up to pendants, watches, bracelets and other standard medical alert devices traditionally worn by seniors. The fact is, there are some individuals who can benefit from these devices that are reluctant to be seen wearing them, so a wall unit can be an additional way to keep loved ones safe. These should be strategically installed in higher risk areas like kitchens, bathrooms, bedrooms and stairs with caution taken to install them fairly low to the ground so that they will be accessible in case of a fall. Wall button units may be included with basic equipment packages or they may be purchased as an accessory. Additional monitoring fees may be ensued depending on the company and your contract’s specific details.
Those planning to wear portable medical alert devices should pay close attention to the level of water resistance listed. There is a big difference between waterproof and water resistant, with the latter only able to resist small amounts of water for short time periods. In retrospect, waterproof medical devices can be submerged underwater for extended amounts of time and still maintain efficacy without damage. Clarify any devices you are considering purchasing to confirm their moisture resistance.
Lockboxes are essentially a place that is designated to hold a key to the home’s entry door in case emergency responders need to gain entry and no one can open the door from inside a locked door. How this convenient feature works is actually very simple. After a user activates the emergency alert system, the dispatch service notifies the EMS, fire department or appropriate responders to your location. If you cannot or do not open the door, having a medical alert system lockbox gives responders an option besides breaking down the door and causing costly property damage. Instead, your monitoring company’s dispatcher can give emergency personnel your lockbox code so they can access the key to open the door and begin administering assistance.
Besides paying out of pocket, there are a few options concerning paying for all or part of the cost of a medical alert system and monitoring expenses.
However you choose to pay for your medical alert system, be aware that while the Internal Revenue Service doesn’t specifically offer a tax deduction for equipment and monitoring costs, that they often do qualify as itemized medical expenses.
There are three primary ways to buy a medical alert system: through a local retailer, online or through the company directly. When buying through a local retailer or via online sources, it is important to remember that you will also need to find a monitoring service that is compatible with the brand of alert system you purchase. One advantage of buying online there is the convenience of having multiple user ratings, reviews and price comparisons available with just a few simple searches. However, buying directly from the provider has advantages such as lower monitoring rates, customized packages, and expert assistance concerning selections, services, setup and installation.
A medical alert system usually comes with one or more devices that helps the user stay safe. The device comes in the form of a bracelet, necklace or pendant. It is connected to a speaker that allows the user to come into contact with a trained operator with the simple press of a button. The trained operator can determine whether to send emergency help.
It’s not uncommon for people to believe that seniors are the only ones to benefit from wearing a medical alert system. Truth is, though, anyone of any age can benefit from a medical alert system, particularly those who want peace of mind in knowing they will receive around-the-clock protection during medical emergencies, fires, and break-ins.
The most important aspect to look for in a medical alert system is reliability. No matter how well the medical alert system performs, unless it’s connected to a live agent who can instantly take your call, then the system will prove of little value. Beyond reliability, it’s important to look for a system that is easy to use and install. Always get a system that offers a backup battery, as well. With a backup battery, you obtain peace of mind in knowing the system will still operate during a power outage.
A medical alert system is worn by the user. Many systems also come with a base in which the medical alert device sends a signal to. All the user has to do to call for help is press the HELP button on the base or device being worn. Once the signal from the device reaches the base, it is immediately forwarded to the system’s monitoring center, which includes trained emergency response operators. The operator will answer your call and using two-way voice communication, you will hear the operator ask you questions. If you can speak, you tell the operator what type of help you need. If you can’t speak, you can simply stay on the line with the operator in silence. The operator will assess the situation and determine what type of emergency help to send.
You should shop for a medical alert system that comes with a 100% satisfaction guarantee and a hassle-free return policy. Also, check the provider’s ranking with the Better Business Bureau.
Medical alert systems are available in many forms. Some connect to a home’s landline, some are wireless, and some are considered mobile. A landline medical alert system comes with a phone cord that connects from the base device to the phone jack on your wall. Wireless medical alert systems connect to a wall outlet and works off of a cellular network, meaning you don’t have to connect it to a landline. Mobile medical alert systems come with a mobile device that easily fits in your hand or is worn around the neck or wrist. You get a carrying pouch as well and a charging cradle along with a power cord. No matter the type of system that you choose, fall detection is usually optional. Please keep in mind that wireless systems usually work all throughout the United States. Mobile systems work all throughout the 50 states, however, they only work outside of the country when you are in an area that has cellular network coverage.
Yes, they do! And that’s another great reason you need one. You never know what situation you may find yourself in. Sometimes, GPS tracking may be the difference between saving your life and losing it. Anything from memory loss to a seizure can cause you to wander off to places where you aren’t safe, but with a medical alert system with GPS tracking, both you and your caregivers can keep track of your location. If you go missing, your caregivers will know to call your monitoring service provider to get your GPS coordinates.