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Bay Alarm Medical Review

If you or a loved one wants the peace of mind of being able to get medical help at any time, then a medical alert system may be for you. With so many on the market, it can be hard to choose which one best suits your needs.

Bay Alarm Medical alert system is just one of the many alert systems out there. Read on to see how it works, the cost, as well as what equipment and features you can expect.


Bay Alarm Medical is no stranger to the medical alert system. The California-based company has been in business since 1946. It is a subsidiary of Bay Alarm, but is a completely separate business.

The company operates three call cents in the U.S. On average, the response time is 45 seconds. They can respond to emergencies in 170 languages. Since all three centers are the same, they can operate and cover for each other in the event of a power outage or a natural disaster.

All customer service workers undergo background checks as well as sensitivity training so you can be sure you will be taken care of by a compassionate professional on the other end of the phone.


There are several different types of alert systems available, each with their own price tag. No matter which you choose, you can try it risk-free for 30 days and won’t have to pay any activation fees. Here’s a look at what Bay Alarm Medical offers:

In-Home Medical Alert

You can choose from three packages for this alert system

Basic Protection Plan

  • Medical monitoring service
  • Two-way talking with the emergency response team
  • Starts at $19.95/month

Preferred Protection Plan

  • Offers basic protection plan
  • Adds on automatic fall detection
  • 4-pack of emergency alert wall buttons
  • $39.95/month

Premium Protection Plan

  • Includes all of the above
  • Adds mobile help button that is GPS enabled and a lockbox service
  • $59.95/month

Mobile Medical Alert

Since you may not always be home when an emergency arises, there’s the mobile medical alert. This uses the AT&T cellular network.

  • Bundle an in-home unit for $39.95/month
  • Add fall detection for $49.95

In-Car Medical Alert

Because emergencies can happen when you’re in your vehicle, for $39.95/month this system includes:

  • In-car unit
  • Emergency Button Monitoring
  • Crash detection
  • For $59.95/month you can add a GPS button.

360-Degree Protection Bundles

If you want all the in-home medical, mobile GPS and in-car medical alerts you can with this package for $69.95/month. To include automatic fall detection, add $10/month.

Whichever system you choose you will get complimentary monitoring for your partner when you buy a second medical alert pendant. You also don’t need to sign any long-term contracts.

Normal wear and tear is covered under the warranty as well as any manufacturer’s defects. If there is non-manufacturer damage, the replacement fee increases to $299.


There are several different types of equipment you can choose when you sign on with Bay Alarm Medical Alert System. They include:

  • Personal Emergency Alert System
  • Medical Alert Button
  • Mobile Medical Alert Button
  • In-car Alert Device

Personal Emergency Alert System

Think of this as the hub for your alert system. The medical alert button connects to this device and has several functions:

  • Two-way communication with Bay Alarm Medical monitoring center
  • Speakerphone for regular conversations
  • 32-hour battery backup

Medical Alert Button

You can wear this medical alert button on your wrist or neck. If the battery gets low, Bay Alarm Medical is alerted and you will receive a replacement. Here are several of its features:

  • Functions as long as you’re within 1,000 feet of the alert system
  • 100% waterproof
  • 5-year battery

Mobile Medical Alert Button

If you’re on the road you can use the mobile button to still have emergency protection. It operates on the AT&T 4G wireless network, includes GPS and has a 72-hour battery life.

In-Car Alert Device

This piece of equipment plugs into the 12V outlet of your car. You can press the help button like the other emergency devices and talk to responders. There is also automatic crash detection and emergency response so you can get help right away.

This service is also a plus for caregivers and family who can access real-time vehicle monitoring as well as vehicle history through a mobile app.

Additional Equipment

Bay Alarm Medical Alert System also provides additional equipment that can be purchased. This includes:

  • In Home Cellular Unit – For $14.85 a month you can upgrade your base station to include a cellular signal too.
  • Lock Box – This lock box will allow family or emergency personnel to have access to your home in case there is trouble. The cost is $1.95 a month.
  • Additional Button – For an extra $1.95 a month you can get an extra medical alert button.
  • Wall Button – These buttons are good in places that you may not be wearing your medical alert button, like the shower. These are 100% waterproof. The cost is $2.95/month or $10/month for a 4-pack of buttons.
  • Protection Plan – Power surges, water, and voltage fluctuations can all impact your system. The Protection Plan keeps your medical alert devices protected for $5 per month for $300 worth of annual coverage.
  • Vial of Life – While this is not an actual vial, it is an information sheet that contains all of your medical stats. It is free with new subscriptions or $8.95 for additional kits.
  • DSL Filter – If you use DSL internet, you need this filter. The cost is $24.95.
  • 25-foot High-Speed Phone Cord – A longer cord will make things more reachable. The cost is $9.95/month.
  • Auto Fall Detection Button – If you fall, this button will send an alert. It works with the mobile and in-home systems. It costs $10 a month.


The Bay Alarm Medical Alert System has many features which makes it attractive. They include:

  • Compatible with Landlines, VOIP and Cable Telephone
  • Fall Detection
  • Geofencing
  • Web and Mobile Dashboard


Bay Alarm Medical Alert System offers a variety of options and features at different price points which make it accessible to everyone.  Bay Alarm is a trusted name in medical alert systems and has become synonymous with top-notch service.

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