Pricing, packages, add ons and how to find the best deal
As the company that produced the world's first in-car medical alert system, Bay Alarm Medical continues to revolutionize its products to meet the needs and lifestyles of older adults. In our review of Bay Alarm's alert systems, we found that the company stays on top of its game through reliable equipment, customer support, and affordable prices. Costs start as low as $21.95 per month, which is cheaper than Medical Guardian’s starting prices and Lively’s monthly rates. Whether you're at home or on the go, Bay Alarm offers full protection. We'll take a closer look at all of Bay Alarm Medical's products, their prices and value, and how to get the best deal.
|SYSTEMS||In-Home Medical Alert||SOS Smartwatch||GPS Help Button||In-Home + GPS Button bundle||In-Home + SOS Smartwatch bundle|
|Prices||$21.95 – $39.95 per month||$29.95 per month||$29.95 per month||$39.95 – $49.95 per month||$39.95 – $49.95 per month|
|Equipment fees||No||$179 device fee||$99 device fee||$79 device fee||$149 device fee|
|Bundle savings||N/A||N/A||N/A||Save $119 annually||Save $119 annually|
|Connection type||Landline or cellular||Cellular||Cellular||Landline and cellular||Landline and cellular|
|Best for||Basic at-home protection||Active, tech-savvy older adults||Older adults who spend time on the go||Those who want complete in-home and on-the-go protection||Active, tech-savvy adults who want in-home and on-the-go protection|
You might be wondering: Is Bay Alarm Medical an affordable option? The company's starting prices are among the lowest for the top medical alert providers, especially for their on-the-go systems. The GPS Help Button and SOS Smartwatch system each charge a one-time device fee, but they're not too expensive.
FYI: Bay Alarm Medical's average response time is 45 seconds, which is slower than LifeStation, a popular provider we’ve reviewed, whose average response time is about 20 seconds. However, Bay Alarm Medical still falls within the industry average.
As far as extra fees, the good news is, Bay Alarm Medical doesn't impose pricey activation fees like ADT and Lifeline. The In-Home Medical Alert system is the least expensive system for those on a tight budget, starting at just $21.95 per month for the landline option. Let's get into the key features, pricing, and value for each system.
Bay Alarm Medical's In-Home Medical Alert system starts at $21.95 per month for the landline model. We recommend this system if you're a homebody, on a tight budget, or live in an area with poor cell reception. This package has three levels of service: Basic, Preferred, and Premium.
The higher tiers come with wall buttons – great for older adults who live in homes with stairs or multiple bathrooms. According to the National Institute on Aging, 6 out of every 10 falls occur at home,1 so extra protection throughout the house is essential.
If you don't have a landline, you can opt for the 4G LTE cellular connection, which uses AT&T service, for an extra $10 per month. Every package, regardless of connection, includes a personal waterproof help button, which you can wear as a wristband or necklace. The system's base unit has a two-way audio feature and a range of 1,000 feet – much larger than other companies we’ve reviewed, like LifeStation. Whether you press your help button or the base unit, the response team will get on the line to secure immediate assistance. Overall, this system offers all of the essential features to keep you safe at an excellent price.
With a lightweight, compact, and modern design, the GPS Help Button offers convenient mobile protection. With plans starting at $29.95 per month, this is one of the most affordable mobile options on the market. Just a reminder – there's a one-time equipment fee of $99. Due to the button's 4G LTE GPS technology, you can call for help whether you're at the store or out walking your dog. As long as you're in an area with AT&T coverage,2 you'll be connected with an operator as soon as you press your help button.
FYI: Bay Alarm Medical was the first provider in the industry to offer an in-car system. The company has since discontinued this unique system. However, in May of 2021, a representative informed us that they hope to bring it back with upgraded technology in the future.
For additional monthly fees, you can add a Caregiver Tracking app and/or automatic fall detection. The app lets family and caregivers monitor loved ones' whereabouts. Automatic fall detection sends an automatic alert when it senses a downward motion followed by no movement. Compared to other popular providers, this mobile system is affordable. For example, Medical Alert's prices for mobile products start at $37.95 per month, so Bay Alarm Medical's GPS Help Button is $13 cheaper.
Bay Alarm Medical is one of the few medical alert providers to offer a smartwatch system. This is excellent for active older adults who spend a lot of time out and about. The SOS Smartwatch has a small, traditional-looking watch face, an easy-to-navigate touchscreen, and a built-in help button. Users can track their steps, set daily goals, check the weather, and call for help with the swipe of a finger. This system is a solid choice for more discreet protection, with a less “old-fashioned” looking system. This system has an upfront $179 equipment fee, but after that, you'll pay $29.95 per month (landline), which is affordable compared to some other medical alert watches on the market. You get the most bang for your buck with this system.
If you're looking to save, bundling is your best bet. Luckily, Bay Alarm Medical provides a number of bundle options to meet various needs. Pair the In-Home Medical Alert system with the GPS Help Button or SOS Smartwatch for full coverage no matter where you are. You can save $119 a year by buying both a mobile and in-home solution.
|Lockbox||$30||– Allows first responders to enter your home during an emergency without forcible entry and incurring damage costs
– Ready to use with a preprogrammed four-digit code
|Additional Help Buttons||$35||– Waterproof help buttons to add to your system
– Wristband and necklace options
– All packages include one help button
|Bella Charms||$25 (or 4 for $90)||– Various, stylish design options to snap on your Help button|
|Wall buttons||$35||– Waterproof wall buttons to add to your system
– DIY installation
|Vial of Life||$8||– This form lists your medical history, allergies, and medications for EMS to refer to during an emergency|
|Auto fall detection||$10 per month||– Available with the In-Home and GPS Help Button systems
– Detects falls automatically
|Additional Auto Fall Buttons||$15 per month||Buy an additional fall-detection button for a spouse or as backup.|
While Bay Alarm Medical doesn't offer discounted semiannual or annual rates for their plans like some companies, they offer savings when you upgrade your plan to Preferred or Premium. They also have seasonal promotions and discounts, so be on the lookout!
Pro Tip: Always speak with a Bay Alarm Medical representative when considering your options. They can recommend the system that's best for your needs and may even offer you exclusive discounts.
The best value you'll get from Bay Alarm Medical is by bundling. We found that you can save $119 a year just by bundling. If you're looking for the cheapest option, stick with the In-Home Medical Alert system. The SOS Smartwatch is the priciest in terms of upfront costs, but it's well worth your money if you're very active. Plus, once you pay the equipment fee, the monthly costs are some of the lowest for on-the-go systems in the industry. With no activation fees or required contracts, you can cancel your service at any time.
Here are a few other ways to save on Bay Alarm's systems:
Bay Alarm offers a broad range of coverage and prices flexible enough for most needs, from the active older adult to those aging in place. Because their products are location-based (in-home versus mobile), lifestyle should play a big role in deciding which package and add-ons work best for you.
Are you home most of the time? Do you live in a smaller space? The reasonably priced In-Home Medical Alert system is a solid choice for basic at-home protection. Preferred and Premium upgrades let you add more security as your needs change.
If you come and go a lot but want peace of mind when you're away from home, the GPS Help Button and SOS Smartwatch offer flexibility. The premium GPS Help Button comes with the Caregiver app, which is good for those who need extra monitoring. The smartwatch works for active, tech-savvy people who want an emergency backup or are concerned about a prior or ongoing medical condition.
Bay Alarm Medical is a worthy contender in the growing medical alert market. With monthly rates that are less expensive than competitors we’ve reviewed, like Medical Guardian, innovative solutions for different types of seniors, and essential add-ons, Bay Alarm Medical fits the bill for affordable, top-of-the-line products. Aside from paying the one-time equipment fee for the GPS Help Button or SOS Smartwatch, we found that the monthly rates were reasonable. To get the most savings, you'll want to go for one of their bundles. If you're looking for a well-rounded company that offers a diverse range of medical alert systems, Bay Alarm Medical could be the perfect solution for you.
To learn more about Bay Alarm Medical, watch our hands-on review of the company's products below.
Monthly rates for Bay Alarm Medical systems start as low as $21.95 per month. Those monthly costs go up if you add extra features like automatic fall detection or 4G service (for those without a landline).
The Protection Plan allows for one device replacement (base unit or mobile device) per calendar year based on normal wear and tear. If the device is damaged or lost, the plan will cover 50 percent of its replacement cost.
Bay Alarm Medical’s 24/7 professional monitoring team will respond in 45 seconds or less.
Standard phone lines are compatible with Bay Alarm Medical systems, including Comcast, Time Warner, Charter, and Cox.
Call the service, and you will receive instructions on how to power down and return your device(s). Keep in mind that the account is not fully canceled until the equipment has been returned in working condition and processed. There aren’t any cancellation fees, so you can cancel at any time.
Bay Alarm Medical systems can be moved anywhere in the U.S. as long as you contact Bay Alarm and update your emergency contact information with them. They do not recommend making these changes for moves of less than two weeks.