Bay Alarm Medical Alert System

Pricing, packages, add ons and how to find the best deal

70+ Years in Business
9+ Plan Options
Overall Rating:
5 of 5
See Pricing
24/7 Emergency Response
$19.99/mo Starting Price
Questions? Speak with a Bay Alarm Medical Specialist:

As the company that produced the world's first in-car medical alert system, Bay Alarm Medical continues to revolutionize their products to meet the needs and lifestyles of older adults. Throughout our years of reviewing and testing Bay Alarm Medical's alert systems, the company has continuously stayed on top of their game through their reliable devices, technologically-advanced equipment, and superb customer support. Prices start as low as $19.95 per month for Bay Alarm Medical's basic package, which is cheaper than competitors like Medical Guardian and GreatCall. Whether you're at home, on the go, or in your car, Bay Alarm ensures that you're fully protected.

There are four different Bay Alarm Medical alert systems to choose from: the In-Home, GPS Help Button, SOS Smartwatch, and In-Car. For additional layers of protection, Bay Alarm Medical also offers a slew of add-ons that either accessorize or enhance your system. We break down the essential components of Bay Alarm Medical alert systems and help you make an informed decision on systems that are an ideal match for you.

Editor Jeff Hoyt with the On the Go System

Editor Jeff Hoyt with the On the Go System

A Charted Look at Bay Alarm Medical Systems and Plans

SYSTEMS In-Home + GPS Button In-Home + Car In-Home + SOS Smartwatch
Price Landline: $39.95 per month
Cellular: $49.95 per month
Landline: $39.95 per month
Cellular: $49.95 per month
Landline: $39.95 per month
Cellular: $49.95 per month
Equipment Fees One-time purchase of $79 One-time purchase of $149
Free Ground Shipping  ✖
Activation Fees
Bundle savings Save $4.95 per month Save $9.95 per month Save $4.95 per month
Connection Type Landline or Cellular Landline or Cellular Landline or Cellular
Professional Monitoring
In-Car Medical Alert  ✖
In-Home Medical Alert
4G LTE GPS Help Button  ✖
IN-HOME MEDICAL ALERT PLANS Standard Protection Preferred Protection Premium Protection
Price Landline: $19.95 per month
Cellular: $29.95 per month
Landline: $24.95 per month
Cellular: $34.95 per month
Landline: $29.95 per month
Cellular: $39.95 per month
Free Ground Shipping
Activation Fees
Equipment Fees
Best for Smaller homes such as studios or apartments Homes with high-risk areas such as stairs, bathrooms, etc. Multi-level homes with several bathrooms, a large kitchen, and stairs
Connection Type Landline or Cellular Landline or Cellular Landline or Cellular
Professional Monitoring
In-Home Base Unit
Personal Help Button
Wall Buttons 2-pack 4-pack

Who Is Bay Alarm Medical?

Ranked as one of our top picks for medical alert systems, Bay Alarm Medical has upheld their commitment to enabling independent living, healthy aging, and peace of mind among seniors since their founding in 2007. They summarize their core values with the acronym, C.A.R.E. — Compassion, Accountability, Respect, and Ethics. What stands out most about Bay Alarm Medical is their extensive language support of over 170 languages. Easy installation, excellent customer support, and contract-free plans are just some of the other perks of signing up with Bay Alarm Medical. The friendliness and professionalism exhibited by the responders from Bay Alarm Medical's three U.S.-based monitoring centers have shown us year after year how they excel in serving seniors and their families, no matter the circumstances. Now, let's dive into Bay Alarm's product offerings.

Bay Alarm Medical Systems: The Details

Each Bay Alarm Medical alert system comes with a unique set of features for particular users and lifestyles. They offer systems for in-home, on-the-go, or in-car use, as well as bundles that include multiple systems at a discounted rate. All Bay Alarm systems include 24/7 professional monitoring with a personal help button in the form of a wristband, smartwatch or pendant. With just a single press of a button, Bay Alarm Medical's response team will provide immediate help. No matter which system you choose, plans don't require long-term contracts, and there are no hidden fees, should you decide to cancel.

FYI: Bay Alarm Medical's average response time is 45 seconds, which is slower than LifeStation, whose average is about 20 seconds, but it still falls within the industry average.

Your monthly rate will cover all equipment rental and monitoring fees, so there are no extra costs unless you choose the GPS Help Button or the SOS Smartwatch. The Help Button requires a one-time equipment fee of $79, while the Smartwatch system costs $149. Once purchased, you are free to keep the device and don't need to worry about returning it. Bay Alarm Medical also offers several add-on accessories and services, which can raise your monthly bill, but the good news is that Bay Alarm Medical doesn't implement pricey activation fees, unlike ADT and Philips Lifeline. For those on a tight budget, the In-Home Medical Alert system is the least expensive system, starting at just $19.95 per month for the landline option. Let's get into the key features of each Bay Alarm Medical alert system.

In-Home Medical Alert

As Bay Alarm Medical's only system with a landline option, the In-Home Medical Alert system starts at just $19.95 per month. We recommend this system if you're a homebody, on a tight budget, or live in an area with poor cell reception. The higher you upgrade your protection plan, the more wall buttons you receive with your system. These devices are great for older adults who live in homes with stairs and multiple bathrooms. In other words, you get more coverage for your home with the higher-tier plans. According to the National Institute on Aging, six out of every 10 falls occur at home,1 so home protection is especially important.

Bay Alarm Medical - In the Home

Bay Alarm Medical – In the Home

If you don't have a landline, you can opt for the 4G LTE cellular connection, which uses AT&T service, for an extra $10 per month. You don't need to have an AT&T subscription to use the In-Home Medical Alert system's cellular service. Included in every package is a personal help button, which you can wear as a wristband or necklace. Designed to be waterproof, you can wear the button as you take a bath or shower. The system's base unit also has a two-way audio feature and a range of 1,000 feet, which is something we welcome with open arms. This coverage range is much larger than other companies like Life Station (500 feet) and Medical Alert (600 feet). Whether you press your personal help button or the one on the base unit, the response team will get on the line and ensure you receive immediate assistance.

GPS Help Button

With a lightweight, compact, and modern design, the GPS Help Button offers protection for just about anybody in the family — not just older adults. With plans starting at just $24.95 per month, this is one of the most affordable, and not to mention the sleekest, on-the-go options on the market today. We should reiterate that with the GPS Help Button, there's a one-time equipment fee of $79. Thanks to the button's 4G LTE GPS technology, you can call for help whether you're at the park or walking your dog in the neighborhood. As long as you're in an area with AT&T coverage,2 you'll be connected with an operator as soon as you press your help button. Like the In-Home Medical Alert system, you can wear the help button as a wristband or necklace. The Preferred and Premium Protection plans include a Caregiver Tracking app, which further proves that Bay Alarm Medical is committed to incorporating advanced technology in their products. With the app, you can keep an eye on the user's whereabouts and not have to worry about inactivity for an extended period. If you can't track them in real-time, you can always check their location history.

Bay Alarm Medical - On The Go

Bay Alarm Medical – GPS Help Button

SOS Smartwatch

Bay Alarm Medical is one of the few medical alert providers to offer a smartwatch system. This is excellent for active older adults who spend time working out, whether it's walking, biking, hiking, or doing yoga. The SOS Smartwatch has a small, traditional-looking watch face, and it features an easy-to-navigate touchscreen and help button. Users can track their steps, set daily step goals, check the time, and call for help with the swipe of a finger. This system is a solid choice for those who want more discreet protection with a less “old-fashioned” looking system. This system has an upfront $149 equipment fee, but after that you'll pay just $24.95 per month, which is affordable compared to other medical alert watches on the market.

In-Car Medical Alert

For $29.95 per month, the In-Car Medical Alert offers Automatic Crash Detection capable of sending you alerts through the companion mobile app. We recommend this system for seniors and teenagers who need constant surveillance when driving. Fatality rates are 17 times higher for senior drivers than those who are 25-to-64 years old,3 making in-car alerts immensely important. As the first in its market, the In-Car Medical Alert is the modern solution to concerns about fatal crashes among younger and older adults alike. All you need is an auxiliary power outlet to insert the device in your vehicle. The mobile app notifies you of the user's location, profile, and trip information, and you can set boundaries with geofencing to ensure the user doesn't drive too far or anywhere they shouldn't. You can pair the system with the In-Home Medical Alert system for $39.95 per month, which saves you $9.95 per month and expands your protection coverage.

Bay Alarm Medical - On The Road

Bay Alarm Medical – On The Road

Inside and Out of the Home Coverage Bundles

If you're looking to save, bundling is your best bet. Luckily, Bay Alarm Medical provides a number of bundle options to meet your various needs whether that's protection at home and in the car or the full package. Whether you choose to pair the In-Home Medical Alert system with the GPS Help Button, SOS Smartwatch, or the In-Car Medical Alert system, you'll get the same price of $39.95 per month. With the latter, however, you save almost $5 more per month than the former and you don't need to pay an equipment fee. We go into more detail on how you can get the best deal further below, but for now, Bay Alarm Medical's bundles are worth noting.

Getting the Most out of Bay Alarm Medical Alert Systems

While Bay Alarm Medical doesn't offer discounted semi-annual or annual rates for their plans like some companies, they do offer savings when you upgrade your plan to Preferred or Premium. They also have seasonal promotions and discounts on their products from time to time. Like we mentioned earlier, the best value you'll get from Bay Alarm Medical is by bundling.

Pro Tip: Always speak with a sales agent or representative when considering your options. They can recommend the system that's best for your needs and may even offer you exclusive discounts. Plus, if you can't find a system online that suits your needs, they can help you build a customized, personalized bundle.

In this year's review of Bay Alarm Medical, we found that you can save over $100 per year just from bundling. For the cheapest option, you'll want to stick with the In-Home Medical Alert system. The SOS Smartwatch is by far the priciest of the bunch in terms of upfront costs, given the technology and equipment fee but it's well worth your money if you're an active senior. Plus, once you pay the equipment fee, the monthly rates are some of the lowest for on-the-go systems in the industry. With no activation fees or required contracts, you can cancel your service at any time. Also, if you're a member of AMAC, American Seniors Association, or USAA, Bay Alarm Medical offers special promotions and discounts.

Video Review of Bay Alarm Medical

For an informative and entertaining overview of Bay Alarm Medical's medical alert systems and products, stroll over to the Senior Living YouTube Channel. In the video below, you can see all of the devices mentioned in the review in action, as well as learn some tips and tricks for best utilizing your medical alert system. Check it out, then slide over to our full review of Bay Alarm Medical for more information.

Bay Alarm Medical Add Ons & Costs

Now that we've covered Bay Alarm Medical's packages and how to find the best deal, let's take a closer look at the add-on equipment that they offer.

Add-Ons Price What It Does
Lockbox $39.95 – Allows first responders to enter your home during an emergency without forcible entry and incurring damage costs
– Ready-to-use with a pre-programmed four-digit code
Help Buttons $34.95 – Waterproof help buttons to add on to your system
– Wristband and necklace options
Bella Charms $27.95 – Various, stylish design options to snap on your help button
Wall Buttons $5 per month for each button – Waterproof wall buttons to add on to your system
– DIY installation
Vial of Life $8.95 for each additional kit – Medical form with your medical history, allergies and medications for EMS to refer to during an emergency
Auto Fall Detection $15 per month – Available with the In-Home and GPS Help Button systems
– Detects any fall, whether it's a slip in the bathroom or fall out of bed in the middle of the night


Bay Alarm Medical - Wall Button

Bay Alarm Medical – Wall Button

Is Bay Alarm Medical Worth It?

Bay Alarm Medical is a worthy contender in the highly competitive and growing medical alert system market, which researchers expect to reach $9.6 billion by 2025.4 With monthly rates that are less expensive than Medical Guardian's systems and a 1,000-foot range between the base unit and help button that surpasses ADT's, Bay Alarm Medical understands what it means to maintain affordable, top-of-the-line products. Aside from paying the one-time equipment fee for the GPS Help Button or SOS Smartwatch, we found that the monthly rates were reasonable. But to get the most savings, you'll want to go for one of their bundles.

We described in our review that we appreciated the simple yet technologically advanced features of Bay Alarm Medical's equipment, making it user-friendly for those who are stubborn about using technology. For a company that calls itself “America's #1 Rated Medical Alert Systems,” we believe there's truth in that statement. If you're looking for a well-rounded company that offers a diverse range of medical alert systems, Bay Alarm Medical could be the perfect solution for you or your family.

Frequently Asked Questions About Bay Alarm Medical

  • How much does Bay Alarm Medical cost per month?

    Bay Alarm Medical does not have upfront costs, but their monthly subscriptions range between $19.95 per month to $49.95 per month, including their bundle options.

  • What is the warranty for Bay Alarm Medical?

    Bay Alarm Medical does not have a warranty but rather a Protection Plan that allows subscribers to replace one device due to normal wear and tear, including the base unit, GPS device, or In-Car device, every calendar year. The plan also covers half of the replacement value for devices that are lost or damaged.

  • If I choose a landline connection, what home phone services work with the Bay Alarm Medical system?

    Bay Alarm Medical alert systems are compatible with most landline connections, including Comcast, Time Warner, Charter and Cox.

  • How do I cancel my Bay Alarm Medical service?

    You can cancel your service at any time without paying for cancellation fees. To process your cancellation, you need to call the office and they will provide instructions for returning your devices. Once the equipment has been returned and processed, the cancellation will be complete, as long as all equipment is returned in working condition.

  • Can I bring my Bay Alarm Medical system with me if I move?

    Yes, you can move your Bay Alarm Medical system anywhere in the country. You’ll just need to call Bay Alarm Medical and give them your new emergency contact information. Notices should be made at least two weeks prior to the move.

  1. National Institute of Aging. (2017). Fall-Proofing Your Home.

  2. AT&T. (2020). Wireless Coverage.

  3. AAA. (2020). Facts & Research.

  4. Markets and Markets. (2020). Medical Alert Systems Market.