Xfinity Internet for Senior Citizens

$10/mo. Starting Price
15-400 Mbps Speeds
Overall Rating:
4.0 of 5
See Plans
30 Day Guarantee
38+ Years in Business

Over the past twenty years, internet use among senior citizens has been steadily on the rise1. Especially in the era of COVID-19, when it’s much safer to shop, speak with our doctors, or visit with family and friends over the internet rather than in person. Today, more two-in-three seniors shop online and over 75 percent of older adults pay bills and make financial transactions through the internet2. That being said, finding an affordable and reliable internet provider that allows you to stay connected and perform these online tasks is more important than ever.

Xfinity is a cable provider that offers a wide variety of internet plans with speeds up to a jaw-dropping 2000 Mbps in select areas. This provider is known for its high-speed plans, bundles, and nationwide availability across 39 states. Prices for Xfinity’s internet plans start around $24.99 per month and may be even cheaper if you qualify for their low-income internet program3—Xfinity Internet Essentials—which costs $9.95 per month.

While Xfinity does impose data limits and most plans require a one-year contract to get the best deal, unlike providers like Spectrum that have no data caps or contracts, the speed and value you’ll receive with your internet is well worth it in our opinion. Read on as we cover everything you need to know about Xfinity, from prices and speed to finding the best deal for your needs.

About Xfinity

Xfinity is a cable-based internet provider that uses existing infrastructure from cable television to deliver high-speed internet to homes and businesses. They are the product of the well-known cable television conglomerate, Comcast and CNBC4. With more than 50 years in the entertainment business, consumers can have the confidence that Xfinity is a reputable company that will be able to deliver great service at a fairly affordable rate for most budgets.

What We Like About Xfinity Internet

  • Availability: Xfinity is widely available throughout 39 states because it utilizes existing cable TV infrastructure to deliver high-speed internet.
  • Fastest Speeds: Xfinity offers truly high-speed internet at speeds up to 2000 Mbps in select areas (compared to DSL internet which averages around 25 Mbps).
  • Great Bundles: Xfinity is a trademark of Comcast Cable. When you bundle services, both the internet and cable TV come from the same provider for the same level of quality and service. You’ll have access to hundreds of HD channels and thousands of on-demand shows and movies when you bundle TV + internet.

Things to Keep in Mind About Xfinity Internet

  • Price Hikes: Xfinity uses the common billing model that offers attractive, low monthly promotional prices for a set period (usually 12 months) and then increases pricing after the initial offer expires. While you’ll be getting a great deal for the first year, make sure to consider these price increases when setting your internet budget.
  • Data Limits: Xfinity automatically bills users $10 per 50 GB for data overages with no choice to opt-out. Luckily they provide 1.2 TB of data before users are billed for overages. This is more than enough data for almost any household.
  • Contracts: While Xfinity does offer contract-free internet plans, if you want to get the best deals and prices, you’ll typically need to sign a one-year contract.

Senior-Friendly Internet Plans from Xfinity

Xfinity internet packages and available discounts are structured based on data usage, speed, and bundled services. It is no secret that many senior citizens are careful with their money. Living on retirement funds and allocating the largest amount of their spending to healthcare, there isn’t always a deep pocket left for extra services like the internet. That’s why finding the best possible senior-friendly deal with Xfinity is so important, so we went ahead and did the heavy lifting for you. Below are a few of Xfinity’s most popular plans and bundles that we recommend for older adults.

Plan Xfinity Internet Essentials Xfinity Performance Starter+ Xfinity Performance Select X1 Saver Pro+ Double Play
Price $9.95 per month $24.99 per month $34.99 per month $79.99 per month
Download Speeds Up to 25 Mbps Up to 25 Mbps Up to 100 Mbps Up to 200 Mbps + 140 channels
Data Limit 3 GB 1.2 TB 1.2 TB 1.2 TB
Activation or Installation Fees Included None for self-install kits None for self-install kits $15 (shipping for self-install kit)
Equipment Rental Included $15 – $25 per Month $15 – $25 per Month $5 to $25 per month

Xfinity Performance Starter+

Xfinity’s Performance Starter+ plan, starting at $24.99 per month, is a basic internet plan that’s good for 1-2 devices connected simultaneously. This plan is best for senior citizens who are not eligible for the essentials plan and use the internet in moderation for basic tasks like surfing the web and email. It features 25 Mbps download speeds which is comparable to DSL internet speeds. It is sufficient for most tasks but will bog down easily with heavy use. Overall, it’s a fairly priced basic internet plan.

Money-Saving Tip:: Most plans are designed for families of multiple people using several devices. Many senior households have fewer people and fewer devices. We recommend starting with a smaller plan and upgrading later if needed based on your usage.

Xfinity Performance Select

The next step up for households that use the internet a little more than what the Starter plan allows, like streaming television or using multiple devices at once, is the Performance Select plan priced at $34.99 per month. This plan is best for senior citizens who use the internet regularly for a variety of activities, including streaming TV from services like Netflix or Hulu. It features 100 Mbps download speeds which is true high-speed internet and should have no problem performing most tasks. Whether you’re video chatting with the grandchildren, catching up on your favorite show, or ordering a prescription, you’ll be good to go.

X1 Saver Pro+ Double Play

One of the best ways to save money on the internet is to bundle with services that you would otherwise purchase separately. Xfinity offers a variety of bundles with TV, internet, and even phone. One bundle that we highly recommend for seniors is the X1 Saver Pro+ Double Play, starting at $79.99 per month. This package comes with internet download speeds up to 200 Mbps and a cable TV package with over 140 channels. This bundle is great for seniors who love to entertain or have family members visit frequently. We’d also recommend it for seniors who pay for a separate TV package, as this bundle will help you save around $20 per month on your bill when compared to buying the two services separately.

Important Note:: Most promotional pricing is for new customers and is good for the first 12 months only, after which pricing is likely to increase. At that time, you should contact Xfinity and inquire about current customer specials in order to continue to get the best price available.

With speeds up to 200 Mbps, you’ll be able to connect several devices to the internet at one time; even if your grandkids are playing video games while you and your children stream a movie in the other room, your connection should remain steady. Plus, with a wide variety of HD channels to scroll through, you’ll be able to stay up to date on all of your favorite shows and movies as soon as they air.

Xfinity Internet Essentials

Xfinity currently does not offer any senior citizen discounts, per se. Instead, they offer an Internet Essentials plan designed and priced for low-income customers. The Internet Essentials plan offers enough data and speed to handle how most senior citizens use the internet along with a few additional perks for just $9.95 per month.

The Internet Essentials plan includes:

  • Download speeds up to 25 Mbps (good for email, social media, and web browsing)
  • No activation or installation fees
  • Option to purchase a low-cost computer starting at just $149.99
  • Free internet skills training: online, in person, and in print.
  • No long-term contract
  • No credit check required
  • Unlimited access to Xfinity hotspots available in many communities

While the essentials plan is a great option for many seniors, especially those who do not need to keep multiple devices or people connected at the same time, it is not limited only to senior citizens. For comparison, AT&T Access offers a competitively priced alternative at $10 per month for the same amount of data, but in most areas, AT&T is limited to the less-reliable DSL connection.

Eligibility for Xfinity’s Internet Essentials plan is based on participation in select government assistance programs like SNAP, Medicaid, or Social Security. Additionally, this plan is only available to new Xfinity customers who have not had an account with Xfinity or Comcast in the past 90 days and who do not owe a debt to Xfinity or Comcast.

Add-On Services to Get the Best Xfinity Has to Offer

Xfinity is much more than just a high-speed internet provider. Xfinity offers a full range of products and services to help seniors get the most out of their internet. Many senior citizens do not need any extras and they can easily drive up the price of otherwise affordable internet. But if you are paying for these services elsewhere, it can be more convenient and budget-friendly to add them to your internet service with Xfinity.

Xfinity Flex Streaming Device

Xfinity Flex

Xfinity Flex

If you have heard of Roku or Firestick, then Xfinity Flex is just another way to stream television to your TV through your internet connection. The Xfinity Flex device is compatible with most major streaming services like Netflix and Amazon Prime Video. Plus, it includes Peacock Premium for free, which is NBC’s exclusive content app. Xfinity Flex is included with any Xfinity internet plan at no additional cost. Before you spend money on a third-party streaming device, find out if this add on is available with your internet package.

xFi Enhanced Gateway Security

xFi Enhanced Gateway Security

xFi Enhanced Gateway Security

The internet can be a scary place, especially for older adults who often fall prey to hackers and scammers. Senior citizens are the target of scammers so frequently, it actually has its own name — elder fraud5.  Get a little extra peace of mind with Xfinity’s xFi modem with enhanced security features.

Prices start at $15 per month for device rental. The xFi router helps block cyber threats, like hacker attacks or fake scam websites, to keep your connection as secure as possible. Alternatively, users can use their own modem and router, but will not be able to take advantage of the enhanced security offered with Xfinity’s xFi modem and router. This is a great add on for aging adults as they can really benefit from enhanced security features, especially with the flood of advanced scammers and sweepstake-like scams who often find ways to extort money from less tech-savvy seniors.

xFi Complete

Boost your current internet package with added security, unlimited data, and expanded in-home Wi-Fi coverage for $25 per month. This add on is good for seniors who live in a large house and want to stay connected throughout the entire home. Sometimes the primary router has difficulty reaching certain bedrooms or basements in bigger houses. With xFi Complete, you can get additional equipment, called xFi pods, that will extend your Wi-Fi coverage throughout the house for the most reliable connection possible.

Plus, the unlimited data is great for those worried about data caps. Just keep in mind that Xfinity includes 1.2 TB of data with all of its regular internet plans (other than the Internet Essentials plan). Unless you are particularly tech-savvy and run multiple data-intensive devices, most people will never reach this amount of data. Unless you need the pods to extend wireless coverage in a large home, xFi Complete may be an unnecessary upgrade. Most seniors will be happy with the less-expensive xFi Gateway option.

Why do Seniors Need Xfinity Internet?

If you are lucky enough to live in an Xfinity service area, they supply affordable internet that has the bandwidth to handle everything from video chatting with your grandkids to streaming the local news. Below are some of the ways that senior citizens are using Xfinity internet to help with everything from day-to-day tasks to socialization and entertainment.

  • Stay Connected with Family: With speeds ranging from 25 Mbps up to 2000 Mbps, Xfinity offers the connectivity that you need to keep up with your kids and grandkids through email and social media, no matter the plan you choose. 40 percent of senior citizens over the age of 65 are active on one or more social media platform, and a solid internet plan from Xfinity will keep you in the loop, whether it’s through Facebook, Instagram, or video chatting6.
  • Access to Online Shopping: Mobility and driving concerns keep many senior citizens homebound. Many of these seniors miss out on the simple independence of shopping for themselves, often giving these tasks up to family members who are able to get out. Xfinity internet connects homebound seniors directly to retailers. They can browse products online, read reviews, watch videos, and make purchases that are shipped directly to their homes. With the help of an internet-connected device and Xfinity internet service, homebound senior citizens are able to regain some of their independence.
  • A New Way to Watch TV: The bandwidth of high-speed internet opens the door for new possibilities. Local and network television providers can be streamed to any internet-connected device. Xfinity internet offers reliable internet with enough data for you to catch up on your favorite shows or the news without any freezing or buffering.

While the provider does limit your data, you’ll have 1.2 TB to use each month, which is more than enough data for streaming, even for heavy internet users. Most customers won’t come anywhere near that limit, so you can watch to your heart’s content! Plus, if you want even more access to your favorite TV and movies, Xfinity also offers internet and cable TV bundles, so you can surf through hundreds of channels.

Conclusion

Xfinity internet is a solid provider choice to keep senior citizens connected. Many seniors are easily frustrated with the internet due to poor connections and slow speeds, and neither is a common issue with Xfinity, as they offer speeds up to 2000 Mbps and a reliable, cable connection. However, there are a few drawbacks to keep in mind: you’ll need to sign a contract for the best deal and there are data cap limitations.

With prices starting at $24.99 per month, or in some cases just $9.95 per month for low-income seniors who qualify, Xfinity offers several affordable options for older adults. Their robust add-on features and lineup of bundles, featuring TV, internet, and phone services, are great for those who want even more entertainment at home. Overall, Xfinity offers solid internet service to keep older adults well connected.

Frequently Asked Questions About Xfinity

  • Where is the best place to put my Xfinity Router?

    Whether you rent an Xfinity Gateway or purchase your own modem and router, finding the best location is important to maintaining quality service. A central location, in the open that is not blocked by furniture or walls, is the best. Many homes place their gateway in the living room near the entertainment center.

  • What do I do if my internet is acting buggy?

    If you have an Xfinity voice control remote, you can speak the command ‘refresh’ to restart your connection. If not, power off your gateway for 30 seconds and then restart. If this does not solve the problem, Xfinity’s dedicated customer support staff is available by phone to assist.

  • Can I get the Xfinity Internet Essentials plan on my existing account?

    No, the internet essentials plan is only available to new customers who have not had an active Xfinity account in the past 90 days.

  • Do I have to buy a modem and router from Xfinity?

    No, you are free to purchase your own modem and router and avoid the additional expense of renting a gateway from Xfinity, but you will forego the added security features that Xfinity offers with its xFi Gateway.

  • Is Xfinity Internet a high-speed internet connection?

    Yes, Xfinity uses existing cable television infrastructure to deliver internet speeds up to 2000 Mbps which is defined as a high-speed internet connection. It is faster than satellite and DSL connections. While it is slower than fiber-optic, it is still high-speed and is much more widely available.