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Over the past 20 years, internet use among seniors has been steadily on the rise1. This has been especially true in the era of COVID-19, when it's much safer to shop, speak with our doctors, or visit with family and friends over the internet rather than in person. Today, roughly 2 in 3 seniors shop online and over 75 percent of older adults pay bills and make financial transactions through the internet2. That being said, finding an affordable and reliable internet provider that allows you to stay connected and perform these online tasks is more important than ever.
Xfinity is a cable provider that offers a wide variety of internet plans with speeds up to a jaw-dropping 6,000 Mbps in select areas. This provider is known for its high-speed plans, bundles, and nationwide availability across 40 states. Prices for Xfinity's internet plans start around $30 per month and may be even cheaper if you qualify for their low-income internet program3—Xfinity Internet Essentials—which costs $9.95 per month.
While Xfinity does impose data limits and most plans require a one-year contract to get the best deal, unlike providers like SpectrumⓇ that have no data caps or contracts, the speed and value you'll receive with your internet is well worth it in our opinion. Read on as we cover everything you need to know about Xfinity, from prices and speed to finding the best deal for your needs.
Xfinity is a cable-based internet provider that uses existing infrastructure from cable television to deliver high-speed internet to homes and businesses. They are the product of the well-known cable television conglomerate, Comcast and CNBC4. With more than 50 years in the entertainment business, consumers can have the confidence that Xfinity is a reputable company that will be able to deliver great service at a fairly affordable rate for most budgets.
Xfinity internet packages and available discounts are structured based on data usage, speed, and bundled services. It is no secret that many senior citizens are careful with their money. Living on retirement funds and allocating the largest amount of their spending to healthcare, there isn't always a deep pocket left for extra services like the internet. That's why finding the best possible senior-friendly deal with Xfinity is so important, so we went ahead and did the heavy lifting for you. Below are a few of Xfinity's most popular plans and bundles that we recommend for older adults.
|Plan||Xfinity Internet Essentials||Xfinity Connect||Xfinity Performance Pro||Standard+ Double Play|
|Price||$9.95 per month||$30 per month||$39.99 per month*||$79.99 per month*|
|Download Speeds||Up to 50 Mbps||Up to 50 Mbps||Up to 300 Mbps||Up to 300 Mbps + 125 channels|
|Data Limit||1.2 TB||1.2 TB||1.2 TB||1.2 TB|
|Activation or Installation Fees||Included||None for self-install kits||None for self-install kits||None for self-install kits|
|Equipment Rental||Included||$15 – $25 per month||$15 – $25 per month||$5 to $25 per month|
*Includes paperless billing/autopay discount.
Xfinity currently does not offer any senior citizen discounts, per se. Instead, they offer an Internet Essentials plan designed and priced for low-income customers. The Internet Essentials plan offers enough data and speed to handle how most senior citizens use the internet, along with a few additional perks for just $9.95 per month. Customers who are eligible for the Affordable Connectivity Program can receive this plan for free!
The Internet Essentials plan includes:
While the Essentials plan is a great option for many seniors, especially those who do not need to keep multiple devices or people connected at the same time, it is not limited only to senior citizens. For comparison, AT&T Access offers a free alternative for the same speed of data; however, in most areas, AT&T is limited to the less-reliable DSL or 4G connection.
Eligibility for Xfinity's Internet Essentials plan is based on participation in select government assistance programs like SNAP, Medicaid, or Social Security. Additionally, this plan is only available to new Xfinity customers who have not had an account with Xfinity or Comcast in the past 90 days and who do not owe a debt to Xfinity or Comcast.
Xfinity's Connect plan, starting at $30 per month, is a basic internet plan that's good for up to seven devices connected simultaneously. This plan is best for older adults who are not eligible for the Essentials plan and use the internet in moderation for basic tasks like surfing the web and email. It features 50 Mbps download speeds, which is sufficient for
Money-Saving Tip:: Most plans are designed for families of multiple people using several devices. Many senior households have fewer people and fewer devices. We recommend starting with a smaller plan and upgrading later if needed based on your usage.
The next step up for households that use the internet a little more than what the Starter plan allows, like streaming television or using multiple devices at once, is the Performance Pro plan priced at $39.99 per month. This plan is best for senior citizens who use the internet regularly for a variety of activities, including streaming TV from services like Netflix or Hulu. It features 300 Mbps download speeds which is true high-speed internet and should have no problem performing most tasks. Whether you're video chatting with the grandchildren, catching up on your favorite show, or ordering a prescription, you'll be good to go.
One of the best ways to save money on the internet is to bundle with services that you would otherwise purchase separately. Xfinity offers a variety of bundles with TV, internet, and even phone. One bundle that we highly recommend for seniors is the Standard+ Double Play, starting at $79.99 per month. This package comes with internet download speeds up to 300 Mbps and a cable TV package with over 125 channels. This bundle is great for seniors who love to entertain or have family members visit frequently. We'd also recommend it for seniors who pay for a separate TV package, as this bundle will help you save around $20 per month on your bill when compared to buying the two services separately.
Important Note: Most promotional pricing is for new customers and is good for the first 12 months only, after which pricing is likely to increase. At that time, you should contact Xfinity and inquire about current customer specials in order to continue to get the best price available.
With speeds up to 300 Mbps, you'll be able to connect several devices to the internet at one time; even if your grandkids are playing video games while you and your children stream a movie in the other room, your connection should remain steady. Plus, with a wide variety of HD channels to scroll through, you'll be able to stay up to date on all of your favorite shows and movies as soon as they air.
Xfinity is much more than just a high-speed internet provider. Xfinity offers a full range of products and services to help seniors get the most out of their internet. Many senior citizens do not need any extras and they can easily drive up the price of otherwise affordable internet. But if you are paying for these services elsewhere, it can be more convenient and budget-friendly to add them to your internet service with Xfinity.
If you have heard of Roku or Fire TV Stick, then Xfinity Flex is just another way to stream television to your TV through your internet connection. The Xfinity Flex device is compatible with most major streaming services like Netflix and Amazon Prime Video. Plus, it includes Peacock Premium for free, which is NBC's exclusive content app. Xfinity Flex is included with any Xfinity internet plan at no additional cost. Before you spend money on a third-party streaming device, find out if this add-on is available with your internet package.
The internet can be a scary place, especially for older adults who often fall prey to hackers and scammers. Senior citizens are the target of scammers so frequently, it actually has its own name — elder fraud5. Get a little extra peace of mind with Xfinity's xFi modem with enhanced security features.
Prices start at $14 per month for device rental. The xFi router helps block cyber threats, like hacker attacks or fake scam websites, to keep your connection as secure as possible. Alternatively, users can use their own modem and router, but will not be able to take advantage of the enhanced security offered with Xfinity's xFi modem and router. This is a great add-on for aging adults as they can really benefit from enhanced security features, especially with the flood of advanced scammers and sweepstake-like scammers who often find ways to extort money from less tech-savvy seniors.
Boost your current internet package with added security, unlimited data, and expanded in-home Wi-Fi coverage for $20 per month. This add-on is good for seniors who live in a large house and want to stay connected throughout the entire home. Sometimes the primary router has difficulty reaching certain bedrooms or basements in bigger houses. With xFi Complete, you can get additional equipment, called xFi pods, that will extend your WiFi coverage throughout the house for the most reliable connection possible.
Plus, the unlimited data is great for those worried about data caps. Just keep in mind that Xfinity includes 1.2 TB of data with all of its internet plans. Unless you are particularly tech-savvy and run multiple data-intensive devices, most people will never reach this amount of data. Unless you need the pods to extend wireless coverage in a large home, xFi Complete may be an unnecessary upgrade. Most seniors will be happy with the less-expensive xFi Gateway option.
If you are lucky enough to live in an Xfinity service area, you'll be provided with affordable internet that has the bandwidth to handle everything from video chatting with your grandkids to streaming the local news. Below are some of the ways that senior citizens are using Xfinity internet to help with everything from day-to-day tasks to socialization and entertainment.
While the provider does limit your data, you'll have 1.2 TB to use each month, which is more than enough data for streaming, even for heavy internet users. Most customers won't come anywhere near that limit, so you can watch to your heart's content! Plus, if you want even more access to your favorite TV and movies, Xfinity also offers internet and cable TV bundles, so you can surf through hundreds of channels.
Xfinity internet is a solid provider choice to keep senior citizens connected. Many seniors are easily frustrated with the internet due to poor connections and slow speeds. Neither is a common issue with Xfinity, as they offer speeds up to 6,000 Mbps and a reliable cable connection. However, there are a few drawbacks to keep in mind: You'll need to sign a contract for the best deal and there are data cap limitations.
With prices starting at $30 per month, or in some cases free for low-income seniors who qualify, Xfinity offers several affordable options for older adults. Their robust add-on features and lineup of bundles, featuring TV, internet, and phone services, are great for those who want even more entertainment at home. Overall, Xfinity offers solid internet service to keep older adults well connected.
Whether you rent an Xfinity Gateway or purchase your own modem and router, finding the best location is important to maintaining quality service. A central location, in the open that is not blocked by furniture or walls, is the best. Many homes place their gateway in the living room near the entertainment center.
If you have an Xfinity voice control remote, you can speak the command ‘refresh’ to restart your connection. If not, power off your gateway for 30 seconds and then restart. If this does not solve the problem, Xfinity’s dedicated customer support staff is available by phone to assist.
No, the Internet Essentials plan is only available to new customers who have not had an active Xfinity account in the past 90 days.
No, you are free to purchase your own modem and router and avoid the additional expense of renting a gateway from Xfinity. However, you will forgo the added security features that Xfinity offers with its xFi Gateway.
Yes, Xfinity uses existing cable television infrastructure to deliver internet speeds up to 6,000 Mbps, which is defined as a high-speed internet connection; however, it requires special equipment and comes with a high price of $299.99 per month. It is faster than satellite and DSL connections. While it is slower than fiber-optic, it is still high-speed and is much more widely available.