Medical Guardian is a longtime leader in the medical alert industry with a diverse product line-up that includes at-home systems, on-the-go systems, and a smartwatch. We've routinely tested their products and features over the years, and they continue to earn high ratings in our books for their quality, versatile alert systems, reliable emergency monitoring services, and excellent customer care. With prices starting at $29.95 per month, you'll find that Medical Guardian falls on the pricier end compared to the competition, but, fortunately, they won't require you to commit to a long-term contract—unlike Life Station and Medical Alert.
Built for in-home and/or on-the-go use, Medical Guardian offers seven medical alert systems to choose from, including its Freedom Guardian smartwatch, designed for active older adults. Below, we'll break down the costs and value of Medical Guardian's products, plans, and options—as well as our opinions on what to avoid—to help you make an educated decision when it comes time to purchase the alert system that's best for your situation and budget.
✔ Landline and cellular options
✔ Cellular coverage through AT&T network
✔ 24/7 professional monitoring included in all packages
✔ U.S.-based monitoring centers
✔ Two-way communication with every base station
✔ Waterproof, wearable pendants
✔ Month-to-month contracts (no long-term contracts)
✔ Complimentary activation for each product
✔ Customizable packages to fit every lifestyle
✔ Companion mobile app available with select systems
✔ Lifetime Warranty
|Product||Monthly Pricing||System Functionality||Connection Type||Activation Fees|
|Classic Guardian||$29.95 per month||At-Home||Landline||No|
|Home Guardian||$34.95 per month||At-Home||Cellular||No|
|Family Guardian||$79.95 per month||At-Home: Family Plan Alerts||Cellular||No|
|Mini Guardian||$39.95 per month||On-The-Go||Cellular||No|
|Active Guardian||$44.95 per month||On-The-Go||Cellular||No|
|Mobile Guardian||$49.95 per month||On-The-Go||Cellular||No|
|Freedom Guardian||$44.95 per month (one-time equipment fee of $249.95)||On-The-Go: Smartwatch Alerts||Cellular||No|
As seen above, Medical Guardian provides a diversified lineup of alert systems and packages that vary in costs and features. Except for the Family Guardian system, the at-home systems are slightly cheaper as they don't have on-the-go capabilities or mobile-friendly features like GPS location tracking. However, it's important to note that they all come with 24/7 monitoring, which means the user, at any time, has immediate access to professional help with a click of a button. With month-to-month contract options, you can pay anywhere from $29.95 to $79.95 per month.
Money Saver Alert: To cut down your overall costs, you can also pay for Medical Guardian's systems quarterly, semi-annually, or annually. If you're looking to save the most money we'd recommend the annual option, as you can save up to $80 a year. If you decide to cancel your service before the year is up, you'll receive a prorated refund.
You won't have to worry about extra monthly monitoring or equipment fees—minus Freedom Guardian which requires a one-time equipment fee of $249.95. Add-on equipment is fairly cheap, but your costs can add up pretty quickly for additional items that charge by the month. We'll get into what features are offered with each alert system and package below.
At $29.95 per month, Classic Guardian is Medical Guardian's lowest-priced package. If you live in a rural area with poor cell reception or you're just looking for the cheapest option, we'd recommend Classic Guardian. This is the company's only landline option, and it's best for in-home use. The system comes with a base station and a waterproof, wearable help pendant. You or your loved one can call for help by pressing the button on the base station or pendant, and Medical Guardian's monitoring center will be there to help in under a minute. Just use the two-way talk feature to let them know what you need. Nothing special here as these features are pretty standard across the industry. Though, we are big fans of the system's long-range capabilities—up to 1,300 square feet—from the base station equipped with a 32-hour backup battery.
A great option for homebodies everywhere, Home Guardian is an in-home alert system that's similar to Classic Guardian, except it costs $34.95 per month ($5 more)—for a necklace pendant, easy-to-install base station, and two bracelets with prominent help buttons—and it runs on AT&T's cellular service rather than a landline. As long as you live in an area with solid AT&T coverage1, you'll be good to go. Home Guardian's base station comes with a 30-hour backup battery, an LED screen that displays the date, time, and temperature, and a two-way talk speaker. However, it's important to note that the rangeability from the base station is almost cut in half, at 600 feet, compared to the Classic Guardian.
Family Guardian is the most advanced at-home option offered by Medical Guardian, and it has the price tag to match; this system costs $79.95 per month, which is more than double the price compared to the Home Guardian and Classic Guardian. Here's why: along with a base station, wearable pendant, and three safety sensors that detect motion and doors opening/closing, family members and caregivers have access to a Family Guardian app which connects to the system to provide instant updates via email or smartphone on the user's health level and activities. We recommend setting up the sensors in locations where the user typically spends their time or in high fall risk areas; that way, through the app, you'll be able to tell if they have unusually low activity during the day or you'll be immediately notified if they leave the front door open in the middle of the night.
Family Guardian may cost a pretty penny, but if you have a loved one with serious health conditions or memory loss, then the added layer of security and protection offered by the system is totally worth it. However, if your loved one is fairly strong and healthy, you can save a boatload of money by opting for one of the other at-home (or on-the-go) options.
For less than $2 a day, at the monthly rate of $44.95, the Active Guardian is a portable medical alert device that's equipped with mobile features—like GPS tracking and WiFi location—that provides the user around-the-clock protection both at home and on the go. Though it's a bit bulky, the waterproof device can be worn around your neck as it's lightweight and has a built-in two-way speaker and help button. Access to professional help is always one press of a button away; at any time, the monitoring center will be able to send help to the user's exact location, even if they don't know where they are.
Mini Guardian, priced at $39.95 per month, is the latest addition to Medical Guardian's product lineup. For those who don't want a bulky mobile system, this is the best solution. Just like Active Guardian, the Mini comes with built-in GPS, cellular, and WiFi technology, so you can take it with you anywhere and stay protected. This all-in-one mobile device weighs just over one ounce and is about half the width of their traditional GPS options, so it's discrete and sleek. We'd highly recommend Mini Guardian for minimalists who want to keep things as small, convenient, and simple as possible. Plus, the Mini is Medical Guardian's least expensive mobile option, so it's good for those on a budget.
Priced at $49.95 per month, Mobile Guardian is another personal emergency response device that runs on a cellular network and is designed for those who spend a lot of time away from home. With built-in GPS tracking and two-way talk feature, Mobile Guardian comes with a small portable base station that easily fits in a purse or pocket, along with a wearable emergency alert pendant with an emergency alert button. As long as the pendant is within 350 feet from the device, the wearer has 24/7 access to the monitoring center whether they're going for a grocery run or sprucing up the garden.
This option is more discreet than Active Guardian, as the Mobile Guardian wearable pendants come in both necklace and watch form and are smaller and less bulky. However, you do have to remember to bring two pieces of equipment every time you leave the house instead of one. While the wearable pendant is smaller than Mini Guardian, the mobile base station is still larger than the Mini. Price-wise, Mobile Guardian is only $5 more a month than Active Guardian and $10 more than Mini Guardian, so the Mini will be the most affordable mobile option. Along with the design, price, appearance factors, you'll need to decide if a two-piece on-the-go wearable option is more suited for your needs over a single device option.
If your grandma loves to stay active with daily jogs around the neighborhood or your dad frequently hits the trails to hike and bike, Freedom Guardian might be the option to consider. It's a medical alert smartwatch, with sleek and simplistic designs, that helps the user stay connected and monitored at all times. The watch comes with easy-to-read touchscreen icons, weather notifications, a help button, and a voice texting feature. It's not bulky and it actually reminds us a lot of an Apple Watch. As mentioned earlier, on top of the monthly fee of $44.95, Freedom Guardian is the company's only model that requires an equipment fee—a one-time cost of $249.95 for the watch. Compatible with the Medical Guardian mobile app, you can track the wearer's activity, send texts back and forth, and set reminders and calendar events for your loved one.
|Add-On Equipment||Costs||Features and Functionality|
|Wall-Mounted Button||$2.99 per month||– Indoor help button with up to 2,000-foot in-home coverage
– Wirelessly connects to the monitoring center
|Additional Alert Pendants||$2.99 per month for each pendant||– Water-resistant
– Bracelet or necklace options
|Entryway Key Lockbox||$2.99 per month||– Allows first responders to access your home during an emergency when you can't get to the door|
|Voice-Activated Wall-Mounted Button||$5 per month||– Calls the monitoring center hands free with just your voice
– Features a call button and help pull cord
|Fall Alert Pendant||$10 per month||– Detects falls automatically
– Calls for help even if the alert button isn't pressed
|Car Charger||One-time fee of $25||– Charge your alert system on the go
– Uses car auxiliary power outlet
|Jewelry Alert Pendant||One-time fee of $49.99 or $2.99 per month||– Stylish designs
– Discrete help button connects to monitoring center 24/7
Another way to get the most bang for your buck is to opt for the semi-annual or annual payment options. In this year's review of Medical Guardian, we found that you can save up to $80 every year by paying annually, depending on the package you pick. Medical Guardian also offers perks with the semi-annual and annual payment options like free shipping, extra equipment, and a free month of service. If you're worried about committing to Medical Guardian for that length of time, don't stress it! You can cancel your service at any time. If you've paid for services up front that you haven't used yet, you'll receive a prorated refund. For example, if you paid for a full year of service but decide to cancel after five months, you'll receive a refund for the seven remaining months of service.
Advice to Consider: Before you make any fast decisions, you'll want to speak with a representative about finding the best option for your budget and lifestyle. They'll make sure you're not overpaying for equipment that you don't need. Plus, they may be able to offer you deals or discounts you didn't even know about; they're the experts after all!
We grade the overall value of Medical Guardian with high rates. While Medical Guardian prices are slightly more expensive when compared to similar companies like Bay Alarm Medical and LifeStation—typically $5 to $15 more per month—we found that the price for their mobile alert systems matches the high quality and advanced features that you'll receive. In other words, you get what you pay for. However, if you require a landline option, from our experience, you're better off looking elsewhere as the rate for the Classic Guardian is a bit too expensive for what you're getting.
All in all, Medical Guardian's equipment is durable, sleek, and takes advantage of the latest high-tech innovations in the industry. To top it off, the company's monitoring center and emergency response agents were recently awarded the Silver Stevie® Award for Customer Service Department of the Year2. If you're willing to pay a little extra, the alert system solutions offered by Medical Guardian will go a long way for you and your family.
Medical Guardian alert systems start at a cost of $29.95 per month and range up to $79.95 per month depending on the package you choose. These prices include all of your equipment and 24/7 monitoring; there’s no funny business or hidden fees here! Medical Guardian has no long-term contracts, so you can cancel your service for free at any time.
Medical Guardian offers a diverse lineup of seven different personal medical alert systems. They range from simple landline options for at-home use to on-the-go systems. All of Medical Guardian’s systems include 24/7 professional monitoring at no extra cost, which we think is a huge perk.
Because Medical Guardian has such a great variety of equipment options, we recommend them for any seniors looking for a personal alert system. Whether you’re looking for a system to keep an eye on your mom who spends most of her time reading and painting at home, or for your grandma who is always out and about, there’s a Medical Guardian system to meet your needs. It will be best for those who aren’t on a tight budget.
AT&T. (2020). Wireless Coverage.
The Stevie Awards. (2020). Guardian Storage – Front-Line Customer Service Team of the Year.