The Best Senior Phone Plans for 2024 (Prices and Coverage)

Testing out Consumer Cellular's Verve Snap phone

Consumer Cellular has been offering simple, affordable cell phone plans for more than 25 years. Customers enjoy 5G service and senior-specific phone plans. There are no pesky hidden fees (one of my biggest pet peeves!), contracts, or data overage charges. Consumer Cellular offers four plans that all come with unlimited talk and text, along with a certain amount of data.

When I tested out Consumer Cellular, I found that choosing my plan was simple; I hopped on the company’s website and selected the number of lines I wanted, and chose my desired data (10 GB for $35). Then, I checked a box signifying that I am an AARP member, which scored me a 5 percent discount. I added the plan to my cart, selected a new phone (the IRIS Flip), and reviewed my order. That was it!

During the process, I noticed that the website wouldn’t let me check out until I selected a phone, even though the company says you can bring your own device in many cases. If you want to bring your own phone, you’ll need to give Consumer Cellular a call. This extra step is a bit of a hassle but worth it if you already have a phone you love. For comparison, other carriers like T-Mobile and AT&T allow you to bring your own phone online with a few simple steps during the enrollment process.

» Learn About: AARP membership guide

Coverage

Though Consumer Cellular is not among the largest phone carriers in the nation, it does have excellent coverage in North America. You can get 4G LTE in virtually every part of the country. Plus, you’ll get 5G and 5G+ coverage across dozens of states and many densely populated cities.

While trying out Consumer Cellular in my hometown, I consistently had 4G LTE coverage with reliable speeds. I didn’t have any issues browsing websites, making calls, or sending texts.

The company uses AT&T and T-Mobile networks for more widespread coverage. Similar to most major carriers, Consumer Cellular partners with international carriers to offer coverage throughout much of Canada and Mexico.2

Customer Service

If you’re the do-it-yourself type, Consumer Cellular has dozens of videos and manuals to answer common questions about its service. If you prefer to speak with a person, you can start a live online chat anytime between 6 a.m. and 5 p.m. (PST). Or you can call 1-800-270-0348 to speak to a U.S.-based support specialist.

My experience with Consumer Cellular’s agents has always been positive. I gave customer service a call to find out if I could bring my phone. I waited on hold for just a minute or two. The friendly representative who helped me answered my questions right away. I could bring my iPhone — score!

Pricing

Consumer Cellular’s pricing is pretty affordable. Plans start at $20 per month and reach up to $50 per month for unlimited talk, text, and data. For comparison, Lively’s Basic plan paired with unlimited data is $49.99 (beating Consumer Cellular by a mere $0.01). Your price per line will decrease as you add more lines to your plan. This makes Consumer Cellular an excellent option if you add a spouse or other family members.

Some other carriers designed specifically for seniors like Lively don’t offer multi-line discounts, so I appreciate this perk. If you’re an AARP member, you’ll enjoy a discount of 5 percent on any Consumer Cellular plan. Not an AARP member? You can join at checkout. Talk about an easy way to save!

» Dive Deeper: Consumer Cellular review

My grandma trying out the Jitterbug Smart4

As a phone carrier designed specifically for seniors, Lively truly shines. Its affordable plan options and health and safety features make it one of the best senior-friendly phones we’ve tested. With Lively, you have the flexibility to build your phone plan the way you want.

I was easily able to select one of Lively’s three phone plans and a data package (more details on both of these below) from the carrier’s website. Similar to Consumer Cellular, I had to purchase a phone to complete my purchase.

Unlike Consumer Cellular, I didn’t have the option to call and bring my own device. This is one drawback with Lively; you’ll have to choose one of the carrier’s two phones. Or you can add a package with health and safety features to Alexa-enabled devices or Apple watches. Still, my grandma and I were pleased with Lively’s two phones that we tested: the Jitterbug Smart4 and Jitterbug Flip2. Lively doesn’t require contracts, so you can switch plans whenever you want.

» Learn More: Lively phone review

Health and Safety Services

Lively's Urgent Response button is clearly displayed on the home and lock screen

Lively offers some of the best health and safety services I’ve seen. The carrier’s three packages offer various health and safety features. While choosing a plan with top-tier features will increase your monthly premium, they have a ton of perks.

I chose the Premium package, which came with features like Nurse On-Call, Urgent Response, and a Care Advocate. Care Advocate and Nurse On-Call are both unique features I haven’t seen from other carriers. A personal care advocate can help you create a customized health and well-being plan that fits your needs. With Nurse On-Call, you can speak to a nurse or doctor at any time over the phone. This is a great feature if you’re a homebody, have mobility issues that make going to the doctor a hassle, or struggle getting an appointment with your doctor on short notice. Snapfon is one of the only other phone carriers that offers health and safety features, but their features are limited to an SOS button, so Lively’s extensive features are a huge plus.

Lively’s Nurse On-Call feature lets you speak to a nurse or doctor over the phone, anytime. This feature is ideal if you’re a homebody, or if you have mobility issues that make it tough to get to the doctor. The feature is also helpful if you struggle to get an appointment with your doctor on short notice.

Snapfon is one of the only other phone carriers that offers health and safety features. But, Snapfon’s features are limited to an SOS button. You’ll have many more health and safety options with Lively.

Tracking my grandma's location using the Lively Link mobile app

I tested out Lively’s service, along with its health and safety features on the Jitterbug Smart4 and Jitterbug Flip2. I found that the Urgent Response button is clearly displayed on the Smart4’s home screen and the Flip2’s keypad. One of my favorite features is Lively Link. It’s a mobile app that allows family and caregivers to check their loved one’s whereabouts and receive alerts whenever an Urgent Response call is placed.

My grandma took the Jitterbug Smart4 out for a test drive while running errands. I used Lively Link to check on her while I was at home. I found that the app was simple to use and updated in real time. I haven’t found any other popular carriers that offer a caregiver app like this, so I’m a big fan.

I will say, when it comes to user experience, the Jitterbug Smart4 was a bit laggy compared to other smartphones I’ve tested. I sometimes had to press a button multiple times for it to respond. Check out our Jitterbug Smart4 review and Jitterbug Flip2 review for more details on our experience.

Coverage

Lively uses Verizon’s 4G LTE network, one of the largest in the country. That means the carrier can provide ample coverage just about anywhere you go. Lively offers fast 4G LTE coverage that’s available in all 50 states, plus Washington, D.C. If you plan to travel abroad, it’s important to know that Lively doesn’t offer any international coverage. The carrier’s devices also don’t support 5G coverage.

I’ve tested out Lively’s phones in various parts of California, and one of our other tech writers tried out the Jitterbug Flip2 in Kansas. We found that Lively offered reliable coverage in both states!

Customer Service

Lively allows you to make online support requests or contact the company directly by phone or by mail. You can call a Lively customer support representative at 1-800-733-6632.

In our experience, Lively has a great customer service team, offering short wait times and friendly interactions with U.S.-based agents. I called to confirm that I couldn’t use my own phone on Lively’s service. The representative who helped me was patient and kind.

Pricing

Lively’s cell phone plan pricing is easy on the wallet. Prices start at $19.99 per month for the Basic phone plan with unlimited talk and text.

Lively’s three plans also come with additional health and safety features. You can add as much data as you want, with data prices ranging from $5 to $30 per month for 1 GB of data to unlimited data, respectively. Remember that you’ll need to purchase a Lively phone to use the carrier’s service.

Lively’s extensive health and safety features have three tiers for cell phone plans: Basic, Preferred, and Premium. The Basic package costs $19.99 per month, the Preferred plan is $39.99 per month, and the Premium package is $49.99 per month. These packages come with a variety of features, such as help booking a ride, the Urgent Response feature, and on-call nurses. I’d recommend the Preferred or Premium plan to get the most bang for your buck; the Basic plan doesn’t offer Urgent Response or access to the Lively Link app.

For comparison, T-Mobile’s three 55+ plans offer unlimited data. Costs range from $45 to $80 per month for one line. T-Mobile’s plans have more perks like in-flight Wi-Fi and hotspot data, but they don’t have any health and safety features. It really comes down to which features are more important to you.

Using the iPhone 14 Pro on AT&T's service

With a history dating back to Alexander Graham Bell, AT&T is one of the nation’s largest and oldest phone carriers. Older adults in Florida can choose AT&T’s Unlimited 55+ plan. It offers unlimited talk, text, and data in the U.S., Mexico, and Canada. The coverage is ideal for those with loved ones abroad, too, since it includes free texting to over 200 countries.

However, AT&T’s 55+ plans are only available in Florida. In contrast, other carriers like T-Mobile and Consumer Cellular offer plans nationwide.

Aside from its Unlimited 55+ plan, AT&T offers three unlimited talk, text, and data plans for those who live outside of the Sunshine State. Since my parents and I have been AT&T customers for years, we can vouch for the company’s reliable service and fast speeds.

Additionally, AT&T offers free advanced security to help protect older adults from becoming victims of fraud.  Sadly, older adults rack up more than $3 billion in losses annually from fraud and scams.3 AT&T’s no-cost ActiveArmor service includes spam and fraud call blocking, identity monitoring, and safe browsing.

Coverage

While the AT&T Unlimited 55+ plan may be limited to Florida, AT&T’s coverage is on par with other major providers like T-Mobile and Verizon. The 4G LTE service is available throughout the United States, as well as in parts of Canada and Mexico. AT&T’s 5G U.S. coverage area is also large.

I’m a long-term AT&T customer. I’ve experienced excellent service in most places, with the exception of a few cities and rural locations I visited on camping trips. When my friends and I took a girls trip to California wine region Santa Ynez, I had terrible reception. My friend had reliable Verizon coverage the whole time, so she was in charge of navigation and making calls – lucky her!

AT&T is one of the few major providers to offer partial coverage for talk and text throughout Europe, South America, Asia, Africa, and Australia. I used AT&T’s connection on a trip to Europe and had reliable service abroad. My parents always want travel updates, so I was able to keep them in the loop and send lots of photos — no problem. AT&T also has one of the most reliable service networks of any provider.

Customer Service

AT&T has a very large team of customer support agents, but in my experience, it can take a little bit of time to navigate the customer service hotline and actually speak to an agent. Wait times tend to be long, but once you do speak with someone, the representatives is often very helpful.

You can contact AT&T customer support by phone. If you want to avoid waiting on hold, you can start a live chat by logging in to your account on AT&T’s website. I’ve also visited several stores to ask questions or buy new phones and have always had pleasant experiences. I’m old fashioned when it comes to phones and like doing things in person!

Pricing

AT&T’s Unlimited 55+ cell phone plan for Florida residents costs $60 per month for one line or $80 per month for two lines. AT&T’s traditional unlimited plan pricing starts at $65.99 for one line for its starter plan. The  premium package costs $85.99 per line. The more lines you add, the more you save.

AT&T’s pricing tends to be on the higher side of our top picks. As previously mentioned, T-Mobile’s plans start at just $40 for one line, while a plan with unlimited data from Lively starts at $49.99 per month. AT&T’s award-winning customer service, reliable coverage, and great plan offerings make them a good choice.

You can save on your AT&T plan by simply becoming an AARP member! Members can save up to $10 per line per month on AT&T’s Unlimited Premium plan. You’ll also get up to $50 in waived activation and upgrade fees.

Motorola G Play from Mint Mobile

Overview

Mint Mobile is newer to the cell phone market, but the company is making waves with affordable prepaid plans and no contracts. (Of course, I love their spokesperson and founder, Ryan Reynolds!)

When I shopped for a phone package on Mint Mobile’s website, I could choose from data options ranging from 5 GB to unlimited data. I found that there are plans to fit most lifestyles and budgets. I chose the unlimited plan at $30 per month.

» Learn More: Mint Mobile review

Plus, all Mint Mobile plans offer unlimited talk and text, and you can bring your own phone or shop for a new one. The company runs on T-Mobile’s 5G network for reliable and fast nationwide coverage. Mint Mobile also offers Mint 55+, an exclusive plan for older adults that starts at $15 per month. This plan comes with full service from a MINTech Advisor at no extra cost.

Coverage

Mint Mobile offers 4G LTE and 5G coverage in every state except Alaska as well as Puerto Rico. However, there are some large gaps in Mint Mobile’s 5G coverage area, particularly in the western United States.4 Similar to my experience with T-Mobile on the West Coast, I’ve experienced some spotty coverage with Mint Mobile in parts of California.

Mint Mobile runs on T-Mobile’s network, which means that you might experience slower speeds. T-Mobile users will get priority if the network becomes too congested. That could cause slower speeds for Mint Mobile users.

I noticed that my speeds were a bit slower during peak times. There were a few nights after work when I experienced a slow internet connection, since many people were using their phones around that time.

Customer Service

Mint Mobile makes it easy to chat with a Fox Bot (an AI-powered chat tool) online or a real human by calling 1-800-683-7392 anytime between 5 a.m. and 7 p.m. (PT), any day of the week. It was very easy to connect with a person by phone. However, using the Fox Bot isn’t always very helpful. The tool frequently directed me to how-to guides or recommended calling a customer service agent for more nuanced help.

Pricing

Mint Mobile’s 12-month plans cost $15 to $30 per month for new customers, depending on the amount of data you select. That’s cheaper than many other carriers like Lively and Verizon, with prices starting at $19.99 (for a plan with no data) and $62 (for an unlimited 55+ plan), respectively. Plus, the fact that there’s no contract to worry about is appealing, since you don’t feel locked into a provider or a plan.

After the first three months of service, customers can choose to pay for three, six, or 12 months of service at a time. If you pay for 12 months of service, you’ll keep the same rates that you started with. Rates will be slightly higher if you decide to pay for three or six months of service at a time.

I was a bit disappointed that rates increase if you don’t want to pay for a year of service. This isn’t ideal for those who don’t want to commit to a plan long term. We’d recommend going with the 12-month plan if it’s feasible for you to maximize your savings.

If you’re considering a new phone, I’d highly recommend snagging one when you sign up for Mint Mobile. The carrier consistently offers big phone discounts and six free months of service when you purchase a new device and sign up for a 12-month plan. When I tried out Mint Mobile, these deals included popular phones like iPhones and Samsung Galaxy devices.

Samsung Galaxy A15 5G From T-Mobile

Overview

T-Mobile is America’s largest and fastest-growing 5G network. Unlike the cell phone carriers that offer only one senior plan, T-Mobile understands that a phone plan isn’t one-size-fits-all. With three 55+ plan options, you’re sure to find one that’s right for you! All 55+ plans feature unlimited talk, text, and data.

For those who love to travel, pack your bags, as T-Mobile offers free texting and data (with select plans) abroad, along with data in Mexico and Canada. Plans also have extra perks like hotspot data and weekly giveaways. I used T-Mobile’s international data on a trip to Puerto Vallarta. From getting GPS directions to calling Ubers, the data worked like a charm.

T-Mobile allows you to bring your own phone if you want, which can save you money on the upfront costs of a phone. Bringing your own phone can shorten the learning curve, too, so this is particularly important for older adults. As I’ve mentioned, some providers like Lively don’t allow you to bring your own phone. I brought my trusty iPhone 14 Pro with me when I tested out T-Mobile, and all I had to do was let customer service know I wanted to keep my old phone. There were no extra steps or hoops to jump through!

» Read More: T-Mobile 55+ plan review

Coverage

T-Mobile offers some of the best 4G LTE and 5G coverage in the nation. Its coverage extends to all 50 states, the District of Columbia, Puerto Rico, and even parts of Canada and Mexico. T-Mobile provides the best coverage in the Midwest, Northeast, and southern United States. The company is still expanding its coverage along the West Coast.5

The fact that T-Mobile is still working on its West Coast coverage could be a downside if you live on the coast like I do. When I tried out T-Mobile’s service, I found it was spotty in certain areas. During a trip to Disneyland, I struggled to get enough service to use social media or make calls. I remember being frustrated because I wanted something to entertain me during the long wait times for rides! But in other areas, I had more reliable service, including excellent call quality.

Customer Service

I’ve always had an excellent experience with T-Mobile’s customer service. When I logged into my T-Mobile plan page, I could contact a representative via live chat or call T-Mobile directly.

The wait times to get someone on the phone took upwards of 20 minutes in a few instances, but generally, I was able to talk to someone quickly. When I had an issue or question, I got prompt responses from polite customer service agents. You can reach T-Mobile customer service by dialing 611 on your T-Mobile phone or calling 1-800-937-8997.

Pricing

T-Mobile’s 55+ unlimited plans start at $45 per month for one line or $60 per month for two lines. That’s $17 cheaper than Verizon’s 55+ plan and $15 cheaper than AT&T’s. Plus, T-Mobile’s 55+ plans are available nationwide, unlike Verizon and AT&T.

You can customize your plan to your needs, too. T-Mobile lets you add up to two lines on the Essentials 55+ plan or four lines on its Go5G Plus 55 and Go5G Next 55 plans. Each additional line comes at a discounted rate, so the more lines you add, the more you save! I also saved $5 on each line by enrolling in AutoPay.

» Further Reading: Best two-line phone plans

Here’s a full breakdown of each plan’s starting rate:

• Essentials 55: $45 per month for one line
• Go5G Plus 55: $75 per month for one line
• Go5G Next 55: $85 per month for one line

» Learn More: T-Mobile pricing guide

Want to learn more? Watch our video review of T-Mobile’s phone plans below.

Apple iPhone SE from Verizon

Overview

As one of the world’s leading providers of technology, communications, and entertainment products and services, Verizon is a popular choice for customers seeking a reliable network. Similar to AT&T’s unlimited 55+ plan, residents of Florida aged 55 and older can take advantage of Verizon’s senior-specific 55+ plan.

Again, I don’t love when 55+ plans and perks are reserved for Floridians, which is why I’m a big fan of T-Mobile’s nationwide 55+ options. But, if you live in another part of the country like me, Verizon offers several multi-line unlimited talk, text, and data plans.

Coverage

Verizon offers nationwide 4G LTE and 5G coverage. Some cities throughout the country also have access to Verizon’s 5G Ultra Wideband network. That network provides even more reliable service and faster speeds. As a result, Verizon has some of the best all-around coverage of any major carrier.6

I’ve found that Verizon coverage is often better in rural areas compared to other major carriers like AT&T. That observation is based on personal experience and recent Verizon tests. My sister has a Verizon plan, while I have AT&T, so we compare coverage when on trips together. During multiple trips, my sister has had better service than I did when we camped at the coast or stayed in a mountain cabin. (And she made sure to rub it in my face!) As mentioned earlier, my friend with Verizon had better service than me on a recent girls trip.

Customer Service

Verizon’s customer service is a step above many of its competitors, since it’s easy to get in touch with a real human. You can chat with a support agent online, call the number listed on your account page anytime between 8 a.m. and 9 p.m. (ET), or ask Verizon to call you.

If you’re like me, that last option is great. There are few things I hate more than waiting on hold. So, when I had questions for customer support, I called, and there was an option to have Verizon call me back rather than wait on hold. I was in the middle of cleaning my house, so I was able to carry on and vacuum without holding the phone. About 30 minutes later, I got a call back. So easy!

Pricing

Verizon’s senior cell phone plan for Florida residents costs $62 per month for one line or $84 per month for two lines. These prices are similar to AT&T’s 55+ unlimited plan for Floridians, which costs $60 per month for one line or $80 per month for two lines. Traditional Verizon unlimited plans start at $65 per line. If you add more than one line to your phone plan, you can snag major savings — up to $35 per month.

Shopping for a new phone to go with your Verizon phone plan? Be sure to ask about financing options. Verizon’s cell phone pricing is competitive. It often offers 0 percent financing on a wide variety of cell phones. Already have a smartphone? If you bring it to Verizon, you can often snag a discount or an e-gift card.

» Learn More: Verizon senior plan review

Snapfon ez4G

Overview

Snapfon’s cell phone plans for older adults may be basic, but its add-on sosPlus emergency response service is a major plus for older adults who want some added protection. With a focus on service and quality, Snapfon offers competitive pricing, 100 percent U.S.-based customer service, and nationwide 5G coverage.

You can add on sosPlus mobile monitoring for 24/7 assistance in case of an emergency. Snapfon and Lively are the only carriers on our list that offer safety monitoring and a dedicated urgent response button for older adults, which is a pretty rare feature. sosPlus gets two thumbs up from me!

Health and Safety Services

For an extra $10 per month, you can turn your Snapfon phone into an emergency response device. With the sosPlus mobile monitoring service, you’ll get round-the-clock access to an emergency support team. Just as Lively’s packages only work with Lively phones, this alert system only works with Snapfon phone models. If one of Snapfon’s devices meets your needs, this is a very affordable and easy way to access emergency support.

Unlike Lively, though, you can bring your own phone to Snapfon. That means you can save money, and you don’t have to learn how to use a new phone. Just keep in mind that you won’t be able to add sosPlus to a phone you bring to the service.

I thought that the one-touch SOS button location on the back of the Snapfon ez4G and ezFlip 4G is very convenient. It’s not in a place where you’d likely press it accidentally. However, it’s easy to find in case of an emergency. I’m notorious for touching emergency response buttons by accident when testing phones and medical alert systems, so I appreciated this detail!

While the sosPlus feature is unique, I will say that Snapfon’s safety features are much less extensive than Lively’s. Lively’s features include options like device tracking and 24/7 support from nurses and doctors.

» Further Reading: Best medical alert systems in 2024

Coverage

Snapfon uses AT&T and T-Mobile’s networks to provide nationwide 4G LTE coverage. If you have a 5G-compatible phone, you can also use AT&T’s 5G network with a Snapfon plan. While this does ensure that you can get coverage just about anywhere in the country, it also means that you could experience slower speeds if the network gets congested with too many users at once.

I found that Snapfon’s speeds were generally comparable with other major providers’, but your experience may vary based on your location. Similar to Mint Mobile, I did experience slower speeds at high-traffic times, but this is a common issue with prepaid carriers that piggyback on other provider networks.

Customer Service

While Snapfon does have an excellent customer support team, it’s not always easy to access. You can call 1-800-937-1532 to speak to a Snapfon agent, or you can create a customer support ticket on the company’s website. You can also email customer support at customerservice@snapfon.com.

Snapfon’s customer service isn’t available on the weekends. If you want an immediate resolution to an issue, you’ll have to call the number between 8:30 a.m. and 5 p.m. during the week. While trying out Snapfon, I inevitably had some questions for customer service on the weekend and had to wait until Monday for a response, so that was a minor drawback.

Pricing

Similar to Mint Mobile, Snapfon’s plans start at $15 per month. However, Mint Mobile’s starter plan comes with 5 GB of data, while Snapfon’s only offers unlimited talk and text without data. If you need data, you can choose plans that offer anywhere from 1 GB to 20 GB of data, with prices ranging from $20 to $75 per month. Snapfon’s top-tier plans are pretty pricey, especially since they don’t offer unlimited data.

You can also add on the sosPlus 24/7 mobile monitoring for $10 per month. This is less expensive than Lively’s packages with health and safety features. For example, prices start at $39.99 per month for a Lively package with Urgent Response, while Snapfon’s sosPlus is only $10.

Just remember that Lively has a wider variety of unique features, while Snapfon only offers the emergency response button. The choice between the two carriers will come down to whether you want robust features or a budget-friendly price tag.

» Compare Your Options: Lively vs. Snapfon review

FreedomPop makes it easy to build the best cell phone plan for your needs and budget. It's taken the mobile phone industry by storm with its no-cost Freemium cell phone plan.

Customers who require only minimal talk time will appreciate FreedomPop — for free! In my experience, I’ve never seen a totally free phone plan like this, so it’s very unique. While “free” is my favorite price tag, this plan is pretty limited. It only offers 10 minutes of talk, 10 texts, and 25 MB of data every month.

I tried out the plan and used up all of the talk, text, and data in about a day (whoops). Still, it offers unlimited Wi-Fi calling, so it’s an option for those who very rarely use their phone or are frequently connected to Wi-Fi. If you qualify for the Affordable Connectivity Program (ACP) you can score a free plan with 10 GB of high-speed data.

Need a bit more from your phone plan? You can upgrade from Freemium to a FreedomPop plan with additional minutes and data. FreedomPop plans come with anywhere from 1 GB to 10 GB of high-speed data, and all plans feature unlimited talk and text.

Coverage

You can bring your AT&T-compatible phone to FreedomPop. You’ll have access to nationwide 5G and 4G LTE coverage, plus you’ll save on the cost of buying a new phone. This is also ideal for older adults who don’t want to have to learn how to use a new phone.

As an AT&T customer, I was able to bring my phone when trying FreedomPop. But, FreedomPop notes that your coverage may vary by location and device type. The company can’t guarantee coverage in a specific place.

I found that FreedomPop works pretty well in cities and other areas with a large population. Unfortunately, signal strength may be weak or nonexistent in rural areas.  If you live in an area with reliable AT&T coverage, you should be good to go with FreedomPop.

Customer Service

If you need to contact FreedomPop, you can open a chat window on its website, send an email to support@freedompop.com, or call an agent directly at 1-888-702-8302. The FreedomPop customer service team is available Monday through Friday from 6 a.m. to 5 p.m. as well as Saturday and Sunday from 8 a.m. to 4 p.m. (PT), so chances are you can get help pretty quickly when you need it. FreedomPop’s customer service agents were very friendly and helpful when I called, but you may have to wait on hold for a while before speaking to someone.

Pricing

FreedomPop plans start at $10 per month. All FreedomPop plans include unlimited Wi-Fi calls and text. When it comes to data, plans range from $10 per month for 1 GB of data to $30 for 10 GB of data.