Lively Plan Details
Talk and Text Plans
Cost
You can enjoy unlimited talking and texting with any of Lively’s plans, starting at just $19.99 per month. If you want to add additional health and safety features, you’ll need to upgrade to the Preferred or Premium packages, which cost $39.99 and $49.99 per month respectively. Compared to other options, like Consumer Cellular’s plans, Lively offers comparable prices. You’ll also owe taxes and fees each month, which is standard with any cell phone carrier.
Did You Know? Lively also makes wearable medical alert devices, in case you’re looking for added protection on the go or automatic fall detection. Visit our review of Lively’s medical alert systems for a closer look.
Plan Features
You can talk and text as much as you want each month without facing overage charges, no matter which plan you choose. That’s why we recommend Lively to seniors who love staying connected with family, and especially for those who don’t own a landline. The plan also includes voicemail, call waiting, caller ID, long distance, and roaming. If you purchase the Jitterbug Smart3, you’ll also need to purchase a data option separately.
Along with talk and text, you’ll also have access to various health and safety features, depending on your chosen plan. The chart above shows you which services are available in which packages, but now we’ll look at what exactly each service entails.
- Urgent Response: This service provides around-the-clock access to Lively’s team of professional Lively Urgent Response agents, who are certified by the International Academies of Emergency Dispatch (IAED — the same company that certifies 911 operators) and thoroughly educated on your personal health history.
- Ask Lively: The Lively team can answer any questions about your device, give you directions, help you look up a phone number, and more.
- Lively Rides: An operator can order a Lyft ride for you when you need transportation.
- Nurse On-Call: This app will save you a trip to the doctor’s office, as it gives you immediate access to health care professionals, board-certified doctors, and nurses who can provide medical advice or refill a prescription.
- Lively Link: This app helps unite parties involved in the active aging process, keeping caretakers and family members informed at all times. For instance, if you call Urgent Response, an instant update will go out to all related Lively subscribers, providing them with pertinent details.
- Care Advocate: An expert from Lively’s care team will help you identify areas of your health that you want to focus on. Then, they will give you a personalized Care Plan to help you set goals and resolve issues.
The different health and safety features are all accessible on the Jitterbug Smart3, but some cannot be accessed on the Jitterbug Flip2 itself. If you have the Flip2 and subscribe to any of the services, you can access them on a computer or on a family member’s smart device.
Data Add-Ons
Cost
Older adults who purchase the Jitterbug Smart3 must purchase a data plan. Data costs $5 per month for 1 GB, $10 per month for 5 GB, or $30 per month for unlimited data. That brings the total cost for unlimited talk, text, and data to $49.99 per month if you choose the Basic plan, which is priced the same as Consumer Cellular’s unlimited plan, but it is more than T-Mobile’s Essentials 55 plan, which costs $45 per month for one line.
Seniors who are unsure which data plan to purchase should talk to their friends and family. They know you best and can help you choose a good fit. If you’re still stuck, Lively recommends that seniors purchase 5 GB of data per month. You can always switch to a different data plan if you need to.
Plan Features
Your data plan includes the amount of data specified when you purchase. You use data when you’re away from Wi-Fi and use your phone to browse the web, watch online videos, check email, get directions, and more. If you go over your plan allowance, it costs 10 cents per megabyte, which is better than the industry standard.
Lively App
If you want to access Lively’s health and safety features but aren’t looking for a new phone, you have options! You can purchase a Health & Safety Package, download the Lively app, and access your health and safety features on an iPhone or Apple Watch.