The Best Cell Phones for Seniors With Dementia

SeniorLiving.org Rating 4.6

Ease of use	Equipment	Service & Response	Features & Tech	Pricing
excellent	excellent	above average	excellent	excellent

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Using the GrandPad tablet from Consumer Cellular

Overview

Tablets like the GrandPad offer larger screens for reading, watching videos, playing games, and video chatting with family and friends. A bigger screen makes it easier to text and see everything, especially for those with vision loss.

» You Might Like: The best cell phones for seniors with vision loss

If you like your screens extra large, then Consumer Cellular’s eight-inch GrandPad certainly fits the bill. This jumbo pad also has big, colorful app icons that were very easy to see during testing. All of the GrandPad’s icons are labeled with both text and an image, which makes the purpose of each button very clear for those with memory loss. I also noticed that the tablet has an easy-to-grip design, perfect for those with arthritis (or anyone prone to dropping their phone, like me!).

The GrandPad makes a good companion for seniors with memory loss. Sending texts, making calls, and video chatting with loved ones are simple. Staying connected is important for mental health, especially for seniors living with dementia. Connecting with loved ones allows seniors with dementia to receive support and encouragement and feel valued.1

The GrandPad also makes it really easy to remember how to navigate the device and use different features; during testing, I found that it offers descriptive icons for things like “delete photo” and “turn flashlight on.” This is very helpful for those with dementia who might forget how to use the tablet.

Quick Tip:

Quick Tip: Check out our 2024 Consumer Cellular review to learn more about our hands-on experience with this carrier.

GrandPad Central, the device’s hub for loved ones, serves as a barrier against online scams and identity theft. Family administrators can manage the GrandPad’s contacts and internet access to keep the user safe. This is very important for those with dementia, who might not recognize a scam or unsafe website. It’s also a place where family and friends can share content with the user and stay connected.

I was disappointed to see that the GrandPad doesn’t have hearing aid compatibility. Many seniors depend on hearing aids to use mobile devices. However, this doesn’t mean you should write the GrandPad off. I found that the tablet has a very loud, adjustable speaker, which might be suitable for those with mild hearing loss. I listened to some jazz music on the GrandPad, and I could hear it from the other side of the house!

» Related Reading: Best cell phones for seniors with hearing loss

Consumer Cellular currently sells the GrandPad for $299, making it the second-most-expensive device on this list. It’s roughly twice as expensive as the Jitterbug Smart4. It also requires a $40-per-month subscription, which comes with unlimited data. However, we believe this cost is worth it for the GrandPad’s simplicity, large screen, and security features. You can learn more about our experience in this year’s GrandPad review.

Health and Safety Features

A big part of what makes the GrandPad our top tablet for seniors with dementia is its family safety features. The GrandPad Central web portal and mobile app, free with a GrandPad subscription, serves as a closed family network where trusted family members and caregivers are the content administrators. Using the web portal, I could upload pictures and other content, create a “family circle” (where everyone in the family can stay connected), and select safe phone numbers for talking and video chatting. This helps cut down on spam and robocalls for the GrandPad user.

Inviting approved contacts to Consumer Cellular’s GrandPad via the GrandPad mobile app

Older adults are often the targets of scams. Knowing loved ones who already struggle with basic day-to-day activities have this extra layer of protection from fraud is comforting for friends, relatives, and caregivers.

» Dive Deeper: Consumer Cellular phone plans and pricing

My grandma felt that this made the device a bit limiting for her, as she could access only a handful of websites and make calls to preapproved contacts. But we agreed that it’s a great feature for older adults who may struggle to remember names, faces, and phone numbers. Limiting your contacts to a trusted circle of approved friends and family members ensures that you won’t fall victim to a scam while using the GrandPad.

While the GrandPad doesn’t have its own emergency alert system, it does have a simple 911 call icon so that seniors can connect with emergency services in seconds. The GrandPad also makes it easy to connect with a customer service agent quickly. This is great for those with dementia who might need help using their device. Consumer Cellular claims that you can reach a GrandPad customer service agent in less than 12 seconds, so I put this to the test. I tapped the “Help” icon on the GrandPad. Then, I clicked “Call Support.” My average wait times were around 10 to 15 seconds. Pretty fast!

Viewing the GrandPad’s customer support options

Battery Life

Consumer Cellular claims that the GrandPad battery lasts for up to three days, depending on how you use it. During my testing, I found this to be true. When I just used the GrandPad for basic calling and texting, the battery would last for about 2.5 days. On the other hand, when I used it to watch videos, browse the internet, play games, and make video calls, the average battery life dropped to around 24 hours. The great thing is that you can easily use the GrandPad while it’s in its charging dock. In fact, my grandma preferred watching videos without needing to physically hold the tablet!

Charging Consumer Cellular’s GrandPad

The GrandPad is also great for seniors with dementia because it’s easy to turn on and off. There are no buttons that you could accidentally press while holding the device. Instead, it comes with a cover that, when closed, puts the GrandPad in standby mode. As soon as you open the cover, the screen comes on and you can use the GrandPad immediately. This makes it simple to pick up and use without needing to remember the “process” for turning it on or typing in a password.

Camera Quality

The GrandPad has a 5 MP front-facing (selfie) camera and a 5 MP rear-facing camera. I tested out the cameras, and while the image quality wasn’t great, it was good enough to produce clear photos and decent videos. What I really liked is that you can easily share videos you take with friends and family with the click of an icon. My grandma had no issue figuring out how to take a photo and send it to my phone.

Taking photos on the GrandPad from Consumer Cellular

Unfortunately, the GrandPad is pretty bulky. At 12.5 ounces, this tablet is more than twice as heavy as the Jitterbug Flip2 (4.7 ounces). As long as you don’t mind holding up the tablet while you take a photo or record a video, this isn’t much of an issue. That said, if you have difficulty holding heavier objects, you may struggle to use the camera, aside from taking selfies while the device is in its charging dock. My grandma definitely didn’t like holding the GrandPad up for more than a few seconds at a time, so this is a drawback if you want to take a lot of pictures.

Watch our video review below to learn more about this tablet for seniors.

SeniorLiving.org Rating 4.5

Ease of use	Equipment	Service & Response	Features & Tech	Pricing
excellent	excellent	excellent	excellent	excellent

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My grandma trying out the Jitterbug Smart4

Overview

It’s official: Lively’s Jitterbug Smart4 is one of our top cell phones for seniors this year. This isn’t the first time; when we reviewed the Jitterbug Smart4, we found it was a great pick not just for older folks, but specifically for seniors with dementia. The Jitterbug Smart4 retails for $149.99. While this is more expensive than the TCL Classic from AT&T ($74.99), the Smart4 has plenty of extra features to justify the price.

The Jitterbug Smart4 is one of the easiest phones I’ve ever used, but it’s not a “dumb” phone by any means. It has the essential smartphone features seniors need, like internet access, voice typing for easy texting, and a simple list-based menu. The menu also has clear icons, which makes it easier for older adults with dementia to find what they need without getting stuck on a wall of text.

» Learn About: Easiest cell phones for seniors to use

One of my favorite things about the Smart4 for those with dementia is the medical alert features. The smartphone has a large Urgent Response button that users can press at any time. This feature is essential because those with dementia are twice as likely to experience a fall.2 After a fall or other emergency, all the user has to do is press the Urgent Response button to connect with Lively’s 24/7 call center. An agent can send whatever help is needed right away.

The Jitterbug Smart4 also has a companion mobile app that allows loved ones to track the user and receive notifications when Urgent Response calls are placed. This is excellent for those with dementia who are prone to wandering.

» Related Reading: Best medical alert systems

The Smart4 does have a few drawbacks. From my experience, the Jitterbug Smart4 is fairly slow and laggy compared to other smartphones. While testing out the phone, I had to press a button several times before the phone would respond. If your loved one might find this frustrating, it’s something to consider before making a purchase. Still, the phone’s simple design and easy-to-navigate menu may be worth the slower speeds.

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Hot Deal! Right now, the Jitterbug Smart4 is available for 25 percent off!

The Jitterbug Smart4 is an excellent phone for older adults beginning their smartphone journey. It’s simple but still has great features for staying connected and protected. This is a win-win for seniors with dementia. The Jitterbug Smart4 runs on Lively’s network, which offers unlimited talk and text starting at $19.99 per month.

Health and Safety Features

Health and safety is where the Jitterbug Smart4 really shines — as long as you’re willing to pay for it! I’m a big fan of Lively’s features that allow the Smart4 to double as a medical alert system. Lively’s phone plans offer a variety of health and safety features. The Smart4’s big, red Urgent Response button gives users instant access to Lively’s certified medical response agents 24/7 in case of an emergency. During testing all I had to do was press the red button and wait to connect with a live agent. Someone on the line was there to ask what I needed in just 15 seconds!

Lively’s Urgent Response button is clearly displayed on the home and lock screen

Just keep in mind that you won’t get all of the safety bells and whistles with Lively’s Basic Plan. If health and safety are your main reasons for considering the Smart4, you’ll want to upgrade to the Preferred or Premium plan. The Preferred plan gives you access to 24/7 Urgent Response agents, as well as the Lively Link app. This app lets loved ones track the user and receive immediate notifications if there’s an emergency.

Testing out the Lively Link app’s location tracking feature

If you upgrade to the Premium plan, you’ll get both of those features, plus a Care Advocate to help create a personalized care plan for you, along with an on-call nurse to answer any questions. All of these features are excellent for seniors with dementia who need multiple ways to receive help if they get lost, feel confused, or even forget when they’re supposed to take their medication.

Battery Life

According to Lively, the Jitterbug Smart4 battery can last for more than 24 hours on a single charge. This is pretty impressive for a “basic” smartphone. When my grandma and I tested it out, we found this figure to be pretty accurate. What’s more, if you have your Jitterbug Smart4 in standby mode, the battery can last for up to four days without charging. This is an excellent feature for older adults who may forget to plug in their phone at night.

Camera Quality

Compared to the GrandPad, the camera on the Jitterbug Smart4 offers a lot more bang for your buck. The front-facing camera is 8 MP, while the rear-facing camera is 13 MP. This means you can expect pretty clear photos and videos with either camera. The photos won’t be as high quality as, say, the latest iPhone, but they’re still decent. My grandma and I took multiple photos and videos in high- and low-light environments. We found the image quality to be superior to the photos we took with the Jitterbug Flip2.

SeniorLiving.org Rating 4.5

Ease of use	Equipment	Service & Response	Features & Tech	Pricing
excellent	excellent	excellent	excellent	excellent

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Navigating the Jitterbug Flip2

Overview

The Jitterbug Flip2 is our favorite flip phone for seniors with dementia. If your loved one is used to a flip design and doesn’t want anything too advanced, the Flip2 is a great choice. It also has all of the same medical alert features as the Smart4.

» Learn More: Jitterbug Flip2 review

For older adults who don’t like typing, Amazon Alexa is built into the phone. I could use the voice assistant to navigate the Flip2’s settings, ask about my battery life, send texts, and make calls. This is a great feature for those with dementia who might struggle to navigate their phone or forget how to pull up certain features.

Lively’s Urgent Response button is what makes it one of the best cell phones for seniors. Similar to the Jitterbug Smart4, all I had to do was press the red Urgent Response button on the keypad to connect with Lively’s 24/7 monitoring center. This service is available only with Lively’s top-tier plans, so consider that when budgeting. Unlike the Jitterbug Smart4, the Flip2 doesn’t connect to the internet, so this phone is best for seniors who don’t plan to surf the web.

The Flip2 is a better fit for seniors who may feel overwhelmed by a smartphone. It offers the same easy, list-style menu as the Smart4, but it uses tactile buttons for navigation rather than a touch screen. The Jitterbug Flip2 costs $99.99, making it one of the most affordable phones on this list.

Health and Safety Features

The Flip2 has the same health and safety features as the Smart4, including a bright red emergency button. I held down the button, and it connected me with Lively’s Urgent Response Team in around 15 seconds. I could also monitor the phone via the Lively Link app, which shows user location, battery level, and emergency call history. This gave me peace of mind knowing I could locate my loved one if they became lost, disoriented, or wandered off. Just remember that these features are available only with a Preferred or Premium plan.

The Lively Flip keypad and Urgent Response button

Another thing I liked about the Jitterbug Flip2 is the Amazon Alexa feature. While Alexa cannot call 911 directly, the voice assistant can put you in touch with someone who can. This is what happened when my grandma tested out the assistant; it put her through to me so that I could help. This is a great addition if you don’t want to spend extra money on one of the higher-tier plans. Amazon Alexa is also great for everyday tasks, like composing texts or making regular calls without pressing a lot of buttons.

» You Might Also Like: Jitterbug phone review

Even if you don’t want to use a virtual assistant, the Flip2 makes it easy to get in touch with your favorite contacts via the one-touch speed dial function. Just keep in mind that you’ll need to go into your contacts first and assign a number to the contacts you want to add to your speed dial list. This may require help from a loved one.

Battery Life

Like the Jitterbug Smart4, the Jitterbug Flip2 has an excellent battery that can last up to four days in standby mode. While using the phone, I found that its battery lasted for about 12 hours after pretty heavy use. Since the Flip2 has a lot fewer battery-draining features than the Smart4 (like internet browsing), the battery may last longer than its smartphone counterpart if you’re not using it a ton.

Camera Quality

The Jitterbug Flip2 has a 5 MP front-facing camera and an 8 MP rear-facing camera. Though it is an upgrade on the GrandPad’s camera, I didn’t notice a huge difference in quality. However, the Jitterbug Flip2 is lightweight and easy to grip, making it a breeze to snap pictures and videos. I took some photos inside and outside, and they turned out pretty well. The photos won’t be winning any awards, and they don’t compare to photos taken on some of the best smartphones, but they’re decent!

Photo of my potted flowers taken with Lively’s Jitterbug Flip2

SeniorLiving.org Rating 4.0

Ease of use	Equipment	Service & Response	Features & Tech	Pricing
excellent	excellent	above average	above average	average

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RAZ Memory Cell Phone

Overview

The RAZ Memory Cell Phone is about as simple as it gets, making it an excellent choice for those with dementia. While many of the phones on our list have features that make them a good fit for seniors with dementia, the RAZ Memory Cell Phone is specifically designed for this demographic. That said, the RAZ Memory Cell Phone starts at $349 (about $50 more than the GrandPad), so you’ll need to make sure that it fits your budget.

» Useful Resource: Five best budgeting apps for seniors

The phone has only one screen featuring contacts and an emergency button to call 911. I could add photos to each contact, which were then displayed next to the person’s name on the large screen. This makes it as easy as possible for the user to identify whom they want to call, whether it’s a caregiver, loved one, or emergency services. All I had to do was press the picture of the person I wanted to call, and the call was placed!

The phone also comes with a Remote Manage feature that allows loved ones or caregivers to remotely manage all aspects of the cell phone through a mobile app or online portal. This lets the user maintain independence, while caregivers can provide a helping hand to ensure the safety of the user.

Health and Safety Features

The main built-in safety feature of the RAZ Memory Cell Phone is the emergency help button, which calls 911 directly. Or you can change the settings so that the help button calls the RAZ Emergency Service. A trained agent who knows that the user has memory loss will answer the call and notify the user’s emergency contacts. This is a great option for those with memory loss who make frequent unnecessary 911 calls. I appreciate that RAZ has options like this!

I found that the Remote Manage feature works much like the GrandPad’s family administrator system, where family members can remotely manage the phone’s settings via a mobile app. I was able to remotely add or delete contacts, check the phone’s battery life, send reminders, track the phone’s location, and even set specific hours when calls can be placed. This last feature is particularly useful for those with a loved one who struggles with “sundowning” or tends to feel most confused during certain times of day or night.

» Helpful Resource: Alzheimer’s Association helpline

This phone is intentionally designed to be as simple as possible. That means there won’t be any extra bells and whistles, like text messaging, internet access, mobile apps, or even voicemails. While these may be a drawback for some seniors, those with dementia will likely welcome the simplicity. If you’re just looking for a way to make phone calls and you don’t care about any of the extras, this phone is a great choice.

Battery Life

To make the phone a good fit for seniors who are more likely to forget to charge their phone from time to time, the RAZ Memory Cell Phone boasts a long-lasting battery. It can last for up to five days in standby mode, which is better than the Jitterbug Flip2 or Smart4. Additionally, it is designed to last with heavy use. This is partly because there simply aren’t that many things you can do with the phone. I tested out the battery life by making several calls throughout the day. I didn’t receive a low-battery notification until late in the evening! When the phone hit 20 percent battery life, it automatically sent a text alert to my contacts. I’m a big fan of this feature, as it allows loved ones to check in and remind the user to charge the phone if they forget.

Camera Quality

One of the biggest drawbacks of the RAZ Memory Cell Phone is that it can’t take photos. It doesn’t have a camera, so this is not even an option. While a camera may not be a huge deal for some seniors, taking and sending photos or videos via text or email is a great way to stay in touch with loved ones. If not having a camera is a deal-breaker and you still want a phone with a long battery life, the TCL Classic might be a better option.

SeniorLiving.org Rating 3.8

Ease of use	Equipment	Service & Response	Features & Tech	Pricing
above average	average	average	average	excellent

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TCL Classic

Overview

Priced at $74.99, the TCL Classic made our list thanks to its affordable price. If you want to keep things simple without busting your budget, the TCL Classic is a great option. I found that the phone is simple to use, featuring an intuitive interface and dual displays. I could easily navigate the keyboard with large, clearly labeled buttons. The TCL Classic also has shortcuts to your email, a web browser, and other useful features.

I appreciate that this phone has internet access, as many other flip phones, including the Jitterbug Flip2, don’t. This allows users to browse the internet, stay connected through social media, and use GPS navigation if they get lost. However, the phone’s internet speeds are pretty slow, and I am not the most patient person. If a slow connection would bother you, it might be best to consider a different phone.

Quick Tip:

Quick Tip: Visit our list of this year’s best senior cell phone plans to compare top carriers.

This phone comes with all the basics, like talk, text, internet access, and a camera. While the TCL Classic isn’t exclusive to AT&T, an AT&T plan is a great option for seniors, especially those who live in Florida. That’s because AT&T offers a 55+ unlimited plan for Floridians. While I’m disappointed that AT&T hasn’t expanded this offering to other states, the carrier has plenty of solid phone plans and excellent nationwide coverage.

»  Further Reading: AT&T Unlimited 55+ plan review

Health and Safety Features

Considering the affordable price tag, it’s understandable that the TCL Classic doesn’t have many health and safety features. It’s easy to use, compatible with most hearing aids, and makes it easy to set alarms and personal reminders. However, these features pale in comparison to what you get with the Jitterbug Flip2 or Smart4 with Lively’s Premium plan. I would have liked a button to immediately see emergency contacts, or even a voice assistant. But, given the low price point, I can’t complain too much about this phone’s lack of features.

Battery Life

I tested out the battery and was happy to see that it could last for about 10 hours of talk time and roughly 15 days in standby mode. This gives seniors more standby battery life than the Jitterbug Flip2 or Smart4. Much like the RAZ Memory Cell Phone, the TCL Classic’s lack of features helps boost the maximum battery life, but at least the TCL Classic lets you text and browse the internet (though the slow internet browsing leaves something to be desired).

Camera Quality

Like the TCL FLIP Go, the TCL Classic has a 2 MP rear-facing camera that delivers subpar results. After taking some photos, I felt that the image quality was not great, but it was largely dependent on the environment. For example, if I took a photo in a well-lit area, I could make out the details just fine. Alternatively, if the lighting was anything less than perfect, the image was blurry or grainy. However, if you’re more concerned about staying connected than taking photos, this won’t be a major concern.

SeniorLiving.org Rating 3.7

Ease of use	Equipment	Service & Response	Features & Tech	Pricing
excellent	average	above average	average	average

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Snapfon ez4G

Overview

One of my favorite things about the ez4G is the balance it strikes between simplicity and connectivity. It’s a basic brick-style phone, which means it’s easy to use. But it’s got internet browsing, 4G LTE speeds, hotspot capability, and GPS tracking. All of this comes in a phone that retails for just $99.95. Not bad for a brick!

Additional emergency features, like an SOS button, speed dialing, and preprogrammable text messages, make it easy for seniors to get help or stay in touch. Last, but definitely not least, the Snapfon ez4G comes with fall detection and a siren. These can be lifesaving tools in an emergency. Those features are pretty rare for a cell phone.

Health and Safety Features

The Snapfon ez4G has some great features for seniors with dementia. The fall detection and siren are lifesavers, especially since those with dementia are at a higher risk of falls. The SOS button makes it easier to get in touch with loved ones and emergency responders, without the need to dial 911. This SOS button is located on the back of the phone, just under the camera. During testing, I found that I liked the placement. It was easy to access, but I wasn’t likely to accidentally press the button.

One drawback is that the SOS button contacts emergency agents only if you upgrade to sosPLUS, which costs an additional $10 per month. I tested out this service and was able to get an agent on the line in less than 30 seconds. I also simulated a few “falls” onto some couch cushions and found the phone accurately detected a fall about 80 percent of the time.

» Useful Guide: Best medical alert systems with fall detection

You might be wondering, how do Snapfon’s medical alert features compare to Lively’s? Lively phones don’t offer fall detection, so Snapfon definitely has a leg up there. However, Snapfon doesn’t have many of the other health and safety features that Lively offers, like a care advocate and 24/7 access to an on-call nurse. If fall detection is your main concern, I’d recommend Snapfon. But, if you’re looking for more extensive features, Lively is my top pick.

» Compare Your Options: Lively vs. Snapfon

While I like the Snapfon ez4G for many reasons, I wish it had a bigger screen. Text might be difficult to read for seniors with impaired vision. I also wasn’t thrilled to see Snapfon’s monitoring service billed separately. Emergency monitoring might be non-negotiable for older folks with dementia, and that extra fee could be beyond your budget. That said, Snapfon’s $10 monthly fee for sosPLUS is reasonable for peace of mind.

Battery Life

Snapfon advertises an average talk time of five hours and a standby battery life of 4.5 days. I found the talk-time average to be pretty accurate, though underwhelming compared to most other phones on our list, including the TCL Classic. In my experience, the standby battery life lasted for only about three days on a single charge. This may have been because I received texts and notifications pretty regularly during this time, but it was still a bit disappointing. Despite the mediocre battery life, the Snapfon ez4G still has enough juice to last for a day or two on a single charge if you’re not using it that often.

Camera Quality

The Snapfon ez4G features a 2 MP front-facing camera and a 5 MP rear camera. This means that the camera is all right for snapping some photos and videos but less than impressive for selfies. I took some pretty clear pictures with the regular camera, but all of the selfies were fairly low quality. Still, it’s an improvement on the TCL Classic, which has just one 2 MP camera. If you’re looking for a better camera, I’d recommend the GrandPad or Jitterbug Smart4.