LifeStation is a family-owned, well-established company with medical alert systems for at-home and out-and-about use. With prices starting at $22.95 per month, LifeStation provides options for price-conscious buyers. However, if you have some wiggle room in your budget, the company also offers more advanced systems at higher price points. While LifeStation doesn't offer all the bells and whistles, they don't require long-term contracts, and you'll have a 30-day money-back guarantee if the system isn't right for you. Read on as we cover the pricing details and overall value for LifeStation's systems.
|System||Starting price||System type||Activation fee*||Shipping fee**|
|At Home||$22.95 per month||At-home landline||$10||$10|
|In-Home No Landline||$32.95 per month||At-home cellular||$10||$10|
|Sidekick||$37.95 per month||On-the-go||$10||$10|
|Sidekick Smart||$55.95 per month||On-the-go smartwatch||$10||$10|
* Activation fees waived with Select or Supreme packages
** Shipping fees waived with quarterly or annual payment plans.
This is the least expensive LifeStation system, starting at $22.95 per month. For comparison, this is around $10 cheaper than ADT Health's prices for a similar in-home system. We'd recommend this system if you are on a tight budget or spend most of your time at home.
Buyer's tip: If you choose a quarterly or annual payment plan, you'll get special perks like a free month of service or free shipping.
At Home comes with a landline base station and a water-resistant pendant or wristband. If you need help, simply push the wearable help button, and an operator will respond through the base station's speaker in around 20 seconds, which is among the fastest response times in the industry. The coverage area for this system is about 500 feet, which is pretty small, but it will still allow you to connect to the base station throughout a small home or in central rooms of a larger home. Overall, the system offers comprehensive in-home protection at an affordable price.
Like the At Home system, In-Home No Landline is designed for in-home use, though it's a bit of a price jump from the landline system, starting at $32.95 per month. This system is priced similarly to other cellular options, though it may be a few bucks more. For comparison, Bay Alarm Medical's monthly prices start at $29.95 for a cellular in-home system.
FYI: LifeStation charges a $10 activation fee for every system. However, it waives this fee if you choose a Select or Premium package.
This system uses an AT&T cellular connection1 and can be placed anywhere in the home, making it more flexible than the landline system. If you don't have a phone jack near an outlet, this is the fix. Plus, it has a coverage range up to 600 feet, which is slightly larger than the landline system's range, making it the best option for bigger homes. We'd recommend this system for those who don't have a landline. Otherwise, go with the At Home model to save $10 per month.
Sidekick is LifeStation's first mobile system, starting at $37.95 per month. This is comparable to other mobile systems on the market, which can cost $30 to $45 per month. Sidekick is an all-in-one mobile pendant with a built-in two-way speaker and help button. It's equipped with GPS, Wi-Fi, and AT&T cellular coverage, so you can take it everywhere you go. As long as you're in an area with reliable AT&T service, you'll be covered. Sidekick's battery lasts five days, perfect for those who have a hard time remembering to charge devices every day. You won't have to worry about a dead battery, because the system will give you an audible alert when it's time to charge it.
Did You Know: LifeStation's operators go through a rigorous six-week training program to ensure that they're equipped to help you through any emergency.
Sidekick has a unique feature called Find My Loved One, which lets family and caregivers locate the user's exact location by sending a quick text to LifeStation. It's also compatible with Amazon's Alexa. All you do is download the Alexa Skill app and pair it with your Alexa-enabled device. You can then tell it, “Alexa, locate Mom,” to monitor the user's whereabouts. These high-tech features add a lot of value to the Sidekick system.
Sidekick Smart is LifeStation's high-tech smartwatch system, starting at $55.95 per month. While smartwatch systems are typically pricier than traditional medical alert systems, Sidekick Smart is more expensive than similar options on the market. For instance, Bay Alarm Medical's SOS Smartwatch starts at $29.95 per month with similar features — and it adds a companion smartphone app, which LifeStation doesn't offer. However, if you're sold on LifeStation, Sidekick Smart is an excellent option for active older adults.
Pro Tip: Looking for a more affordable smartwatch? Head to our review of Bay Alarm Medical for a closer look at the SOS Smartwatch.
This smartwatch system can track your steps and monitor your heart rate, so it's great for older adults who want to stay in shape. Plus, it looks like your typical smartwatch, making it the most discreet system in LifeStation's lineup. In an emergency, you can use the touchscreen to call for help and communicate with an operator through the built-in two-way speaker. Sidekick Smart also features GPS, Wi-Fi, and cellular technology for on-the-go use and tracking.
|Equipment protection plan||Plan that covers replacements for lost or damaged equipment||$5 per month|
|Fall detection||Sensor that automatically detects falls and connects to the monitoring center||$9.95 per month|
|Wall button||Help button that sticks to the wall for extra protection in high-risk areas||$2.95 per month|
|Lockbox||Box with extra key that allows first responders to enter your home without damaging the front door||$2.95 per month|
So, how can you get the best deal with LifeStation? In this year's review of LifeStation, we found that the company offers a free month of service and free shipping (usually $10) if you pay annually. You can also pay quarterly to receive free shipping. While you can choose a monthly, quarterly, or annual plan, you won't be locked into a long-term contract. That means you can cancel service at any time for a prorated refund. Plus, LifeStation offers a 30-day money-back guarantee, so you can try out any system without risk.
With one American senior passing away due to a fall every 19 minutes,2 we think it's pretty clear that older adults need the added protection that medical alert systems offer. But you might be wondering if LifeStation is the right company for you.
We believe LifeStation is a solid choice for:
All in all, LifeStation is a middle-of-the-road provider in terms of value and price. With prices starting at $22.95 per month, there is an option for most budgets. LifeStation's top-tier packages and smartwatch system are on the pricey end, so keep that in mind if you're looking for an advanced system. High-tech features like smart home integration and location tracking make it easy for caregivers and family members to check in for peace of mind. With a 30-day free trial, it's easy to give LifeStation a test run without putting a dent in your wallet.
To compare LifeStation to the industry's leading companies, visit our list of the best medical alert systems.
LifeStation alert systems start at $22.95 per month, and fall detection costs an additional $9.95 per month.
LifeStation is a veteran in the industry that’s been working with seniors and caregivers for over 40 years. The monitoring centers are based in the U.S. and Five Diamond certified by The Monitoring Association (TMA)3. They have an A+ rating from the Better Business Bureau, and the company’s equipment is UL-listed.4
You can return your LifeStation system at any time, for any reason. There are no binding contracts, and they offer a 30-day money-back guarantee if you are unhappy with your system.