LifeStation Medical Alert Cost and Pricing
LifeStation is a well-established, family-owned company with medical alert systems for at-home and on-the-go use. With prices starting at $32.95 per month, LifeStation provides flexible options for price-conscious buyers. However, if you have some wiggle room in your budget, the company also offers more advanced systems at higher price points. While LifeStation doesn’t offer all the bells and whistles, they don’t require long-term contracts, and you’ll have a 30-day money-back guarantee if the system isn’t right for you. Read on as we cover the pricing details and overall value for LifeStation’s systems.
LifeStation at a Glance
- 24/7 professional monitoring
- U.S.-based monitoring centers
- Fall detection available
- No long-term contracts
- 30-day money-back guarantee
- Quarterly and annual payment plan options
- Activation and shipping fees for select packages
- Lifetime warranty
- 24/7 U.S.-based monitoring
- UL-listed, CSAA Five Diamond-certified monitoring center
The Fast Facts: LifeStation’s Equipment and Pricing
|System||Starting price||System type||Activation fee||Shipping fee*|
|In-Home No Landline||$32.95 per month||At-home cellular||$10||$12.50|
|Sidekick||$37.95 per month||On-the-go||$99.95||$12.50|
|Sidekick Smart||$43.95 per month||On-the-go smartwatch||$99.95||$12.50|
|Luxury||$43.95||On-the-go jewelry pendant||$99.95||$12.50|
** Shipping fees waived with quarterly or annual payment plans.
LifeStation Versus Other Medical Alert Providers
With a 30-day money-back guarantee, optional fall detection, and 24/7 professional monitoring services, LifeStation is a great choice for older adults in need of a medical alert system. Plus, with a lifetime warranty, you can think of LifeStation as a safe investment in your health and security. However, for seniors shopping on a tight budget, LifeStation’s monthly premiums and activation fees can be a little high. So, if you’re in the market for a medical alert system but want to find a less expensive option, check out these top-rated providers.
A Closer Look at LifeStation’s Systems and Value
In-Home No Landline for Flexibility
The In-Home No Landline system is designed for in-home use for seniors without a landline, starting at $32.95 per month. This system is priced similarly to other cellular options, though it may be a few bucks more than some budget-friendly options. For comparison, Bay Alarm Medical’s monthly prices also start at $32.95 for a cellular in-home system, while MobileHelp’s prices start at $19.95 per month.
FYI: LifeStation no longer offers their at-home landline system. If you live in an area with spotty cell reception, you may want to consider another provider with landline options.
This system uses an AT&T cellular connection1 and can be placed anywhere in the home, making it more flexible than a landline system. Plus, it has a range of up to 600 feet, making it suitable for bigger homes. We’d recommend this system for those who spend a good amount of time at home and live in an area with reliable cellular service.
Sidekick for Affordable On-the-Go Protection
Sidekick is LifeStation’s first mobile system, starting at $37.95 per month. This is comparable to other mobile systems on the market, which can cost $30 to $45 per month. Sidekick is an all-in-one mobile pendant with a built-in two-way speaker and help button. It’s equipped with GPS, Wi-Fi, and AT&T cellular coverage, so you can take it everywhere you go. As long as you’re in an area with reliable AT&T service, you’ll be covered. Sidekick’s battery lasts five days, perfect for those who have a hard time remembering to charge devices every day. You won’t have to worry about a dead battery, because the system will give you an audible alert when it’s time to charge it.
Did You Know? LifeStation’s operators go through a rigorous six-week training program to ensure that they’re equipped to help you through any emergency.
Sidekick has a unique feature called Find My Loved One, which lets family and caregivers locate the user’s exact location by sending a quick text to LifeStation. It’s also compatible with Amazon’s Alexa. All you do is download the Alexa Skill app and pair it with your Alexa-enabled device. You can then tell it, “Alexa, locate Mom,” to monitor the user’s whereabouts. These high-tech features add a lot of value to the Sidekick system.
LifeStation’s newest addition to its lineup is the Luxury. Intended for women who want a discreet alert system, it’a a jewelry encasement for the Sidekick system described above. The Luxury is a brass case with a lapis blue resin stone in its center. A 30-inch brass chain accompanies the pendant.
At a starting price of $43.95 per month, this product offers the same features and functions as the Sidekick system.
Sidekick Smart for Top-of-the-Line Tech
Sidekick Smart is LifeStation’s high-tech smartwatch system, starting at $43.95 per month. While smartwatch systems are typically pricier than traditional medical alert systems, Sidekick Smart is more expensive than similar options on the market. For instance, Bay Alarm Medical’s SOS Smartwatch starts at $29.95 per month with a one-time equipment fee of $159. However, if you’re sold on LifeStation, Sidekick Smart is an excellent wearable medical alert option for active older adults.
Pro Tip: Looking for a more affordable smartwatch? Head to our review of Bay Alarm Medical for a closer look at the SOS Smartwatch.
This smartwatch system can track your steps and monitor your heart rate, so it’s great for older adults who want to stay in shape. Plus, it looks like your typical smartwatch, making it the most discreet system in LifeStation’s lineup. In an emergency, you can use the touchscreen to call for help and communicate with an operator through the built-in two-way speaker. Sidekick Smart also features GPS, Wi-Fi, and cellular technology for on-the-go use and tracking.
Add-on Accessories: Pricing and Features
|Equipment protection plan||Plan that covers replacements for lost or damaged equipment||$5 per month|
|Fall detection||Sensor that automatically detects falls and connects to the monitoring center||$6 per month for Sidekick and Luxury;
$12 per month for In-Home system
|Wall button||Help button that sticks to the wall for extra protection in high-risk areas||$2.95 per month|
|Lockbox||Box with extra key that allows first responders to enter your home without damaging the front door||$2.95 per month|
|Papa Pals||Trained companions that assist with tasks like setting up appointments and grocery shopping||$5 per month|
|Additional help button||Extra button available with in-home system for you or another family member||$3.95 one-time cost|
How to Get the Best Deal With LifeStation
So, how can you get the best deal with LifeStation? In this year’s review of LifeStation, we found that the company offers a free month of service if you pay annually. You can also pay quarterly to receive free shipping. While you can choose a monthly, quarterly, or annual plan, you won’t be locked into a long-term contract. That means you can cancel service at any time for a prorated refund. Plus, LifeStation offers a 30-day money-back guarantee, so you can try out any system without risk.
Is LifeStation Right for Me?
With one American senior passing away due to a fall every 19 minutes,2 we think it’s pretty clear that older adults need the added protection that medical alert systems offer. But you might be wondering if LifeStation is the right company for you.
We believe LifeStation is a solid choice for:
- Those who want location tracking
- Families or caregivers looking for smart-home integration
- Seniors who need an inexpensive in-home system
- Active older adults who want a smartwatch system
- Users who don’t need lots of accessories
Final Thoughts on Pricing and Value for LifeStation
All in all, LifeStation is a middle-of-the-road provider in terms of value and price. With prices starting at $32.95 per month, there is an option for most budgets. LifeStation’s top-tier packages and smartwatch system are on the pricey end, so keep that in mind if you’re looking for an advanced system. High-tech features like smart home integration and location tracking make it easy for caregivers and family members to check in for peace of mind. With a 30-day free trial, it’s easy to give LifeStation a test run without putting a dent in your wallet.
To compare LifeStation to the industry’s leading companies, visit our list of the best medical alert systems.
Frequently Asked Questions About LifeStation
What does the LifeStation cost if I include fall detection?
The In-Home system costs $44.95 per month, the Sidekick costs $43.95 per month, and the Luxury costs $49.95 per month.
Is LifeStation the most reliable company?
LifeStation is a veteran in the industry that’s been working with seniors and caregivers for over 40 years. The monitoring centers are based in the U.S. and Five Diamond certified by The Monitoring Association (TMA)3. They have an A+ rating from the Better Business Bureau, and the company’s equipment is UL-listed.4
What is LifeStation’s return policy?
You can return your LifeStation system at any time, for any reason. There are no binding contracts, and they offer a 30-day money-back guarantee if you are unhappy with your system.