LifeStation Medical Alert System

24/7 Monitoring
30-Day Money-Back Guarantee
Overall Rating:
3.5 of 5
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$21.95/mo. Starting Price
2-Way Communication

LifeStation is a family-owned, well-established company providing a well-rounded lineup of medical alert systems for the at-home and out-and-about user. In our years of reviewing LifeStation products, we’ve found that their systems rank consistently among the top choices for ease-of-use, reliability and value. With prices starting at $21.95 per month, which can be up to $60 less than the monthly rates we see from competitors like Medical Guardian and Bay Alarm Medical, this is a provider for the price-conscious buyer.

While LifeStation doesn’t offer a long list of add-on accessories or extra bells and whistles, they have your safety, along with your pocketbook, in mind. LifeStation doesn’t require a long-term contract, and you’ll have a 30-day money-back guarantee in case the plan doesn’t work out. What’s more, your rates will never increase over the life of the contract with their Rate Lock Guarantee. Our biggest gripe with their at-home systems is the limited coverage area from the base station, but they make up for it with their on-the-go system which offers unlimited coverage capabilities. Read on as we cover the pricing details and overall value for LifeStation’s At Home Landline, In-Home No Landline and Mobile with GPS systems.

It’s All About Features

✔ 24/7 professional monitoring
✔ U.S.-based monitoring centers
✔ Fall Detection option
✔ Two-way communication
✔ Waterproof, wearable pendants
✔ Month-to-month contracts (no long-term contracts)
✔ 30-day money-back guarantee
✔ No activation, equipment or shipping fees
✔ Lifetime warranty
✔ Long-acting back-up batteries
✔ Lock box for home emergency
✔ Easy user setup
✔ Rate Lock Guarantee

An Overview of LifeStation’s Products and Pricing

LifeStation offers three straightforward medical alert systems that cover most monitoring needs. All LifeStation systems provide 24/7 monitoring, small waterproof pendants and two-way communication with live, friendly, highly-trained emergency operators. (We learned that operators go through a rigorous 6-week training program upon joining their team.)

Product Prices Starting at System Functionality Connection Type Coverage Area
At Home $21.95 per month At-Home Landline 500 feet
In-Home No Landline $30.95 per month At-Home Cellular 600 feet
Mobile with GPS $37.95 per month On-the-Go Cellular Unlimited

Below, we’ll detail the value-added features and break down which system is best for different types of seniors.

At Home

The At Home system is ideal for users who spend most of their time at or around their home. If you’re on a budget, this is the least expensive LifeStation system, starting at $21.95 per month, which breaks down to about $0.72 per day. For comparison, this is around $10 cheaper than basic in-home options from competitors like ADT Health. The system comes with a base station that connects to your landline and a waterproof pendant or wristband. The base station is a sturdy, simple device that blends into most decor and the pendant is a small, black and grey medallion. When your loved one needs to use the system, they simply push the pendant button and an operator from the 24/7 monitoring center will respond through the base station’s speaker in around 20 seconds, which is among the fastest response times in the industry. The coverage area for this system is around 500 feet. This is fairly small for the industry, but it will still allow you to connect to the base station throughout a small home or in central rooms of a larger home. For more range, you may want to consider the In-Home No Landline system.

Lifestation At Home Equipment

Lifestation At Home Equipment

In-Home No Landline

Like the At Home system, this cellular system is also oriented toward the homebody, though it’s a bit of a price jump from the landline system; the In-Home No Landline system starts at $30.95 per month, so it’s around $8 more than the landline option. It uses an AT&T cellular connection1 and can be placed anywhere in the home, so if you don't have a phone jack near an outlet, this is the fix. Plus it has a coverage range up to 600 feet, which is slightly larger than the landline system, making it the best option for bigger homes. For the user who wants the flexibility to move the system anywhere in their house or who doesn’t have a landline, this option is the answer.

LifeStation Wearable Pendant and Watch

LifeStation Wearable Pendant and Watch

FYI: There are no upfront fees for activation, equipment or shipping with LifeStation. This is not always the case as some monitoring companies like GreatCall Lively and Philips Lifeline have upfront fees for equipment, shipping and/or activation.

Mobile LTE with GPS

Imagine being able to take your alert system with you everywhere or locate your aging loved one when they are shopping, playing golf, hiking or just about anywhere. The Mobile with GPS is that system, and it starts at $37.95 per month. Equipped with a built-in GPS and Wi-Fi that runs on an AT&T network, the user’s location can be tracked in real-time, no matter where they are. This system is an all-in-one pendant, but it's a bit bulkier than the at-home pendants, coming in at three inches long and weighing two ounces. That’s because all of the base station’s features are built straight into the pendant. The user can push their help button anywhere that has AT&T coverage, and speak into the pendant so help can be dispatched. The pendant can be worn as a necklace or conveniently tucked into a pocket or purse. Its battery lasts five days so it can be charged whenever it’s convenient. Plus, you won’t have to worry about a dead battery because the system will give you an audible alert when it’s time to charge the device.

LifeStation Mobile LTE

LifeStation Mobile LTE

Reminder: Don’t forget that every LifeStation package comes with a price-lock guarantee, so you’ll never have to worry about an increase in your monthly rates!

This mobile system has a unique feature called “Find My Loved One” which lets family and caregivers locate the user’s exact location by sending a quick text to LifeStation. Another exclusive feature with the Mobile system is it’s compatibility with Amazon Alexa. All you do is download an app called Alexa Skill and pair it with your Alexa-enabled device. You can then tell it, “Alexa, Locate Mom” to monitor the whereabouts of your loved one. These high-tech features add a lot of value to the Mobile system, and they even earned LifeStation a spot on our list of this year’s top medical alert systems list.

Add-Ons and Pricing

Feature Description At Home In-Home No Landline Mobile with GPS
Equipment Protection Plan Covers replacements for lost or damaged equipment; no deductible required $5 per month $5 per month $5 per month
Fall Detection Automatically detects falls and connects to the monitoring center $10 per month $10 per month $5 per month
Wall Buttons Help button that sticks to the wall for extra protection $3.49 per month $3.49 per month Not applicable
Additional Users Add a spouse or roommate to your monitoring plan $3.99 per month $3.99 per month Not available (two systems required for multiple users)
Key Lockbox Allows first responders to enter your home without damaging the front door $2.99 per month $2.99 per month $2.99 per month

The Life-Saving Add-on: Every 11 seconds a senior in America is treated in the emergency room for injuries sustained from a fall.2 For this reason, fall detection is an essential add on that starts at just $5 per month with LifeStation, which is very affordable.

Keeping Costs Low with LifeStation

So, how can you get the absolute best deal with LifeStation? In this year’s review of LifeStation, we found that the company offers up to a 15% discount for paying annually, which results in about a $60 to $70 reduction in annual cost. There are also quarterly payment options that give a slightly smaller discount. Every system comes with free shipping, free activation and free equipment, which takes the risk out of deciding on a system. Plus, if you change your mind about the system anytime down the line, you can always get a refund for any unused time you’ve paid for in advance, so there’s really no downside to taking one of their systems home for a test run.

Is LifeStation the Right Fit for Me?

With one American senior passing away due to a fall every 19 minutes,3 we think it’s pretty clear that older adults need the added level of protection that medical alert systems offer. But you might be wondering if LifeStation is the right medical alert company for you.

We believe LifeStation is a solid choice for:

  • Those who want location tracking
  • Families or caregivers looking for smart-home integration
  • Seniors who need an inexpensive in-home system
  • Older adults looking for affordable fall detection
  • Users who don’t need lots of extra accessories

The People Behind the Brand

Now that we’ve covered all of LifeStation’s products and how to get the best deal, let’s take a closer look at the company itself. LifeStation was founded back in 1977, and they’ve spent their time developing and improving high-tech medical alert systems ever since. The company has remained privately owned and US-based to always operate with their customers’ best interests in mind. Today, LifeStation’s alert systems are UL listed and the company has an A+ rating from the Better Business Bureau.4 The company’s three main pillars are care, technology, and reliability, and we’ve found that they really do deliver in these areas.

Our Final Thoughts

All in all, the value that Life Station products offer is among the best in the industry. Starting at just $21.95 per month, pricing is low and their systems offer all the essentials to keep your loved one safe. However, the restrictive coverage area with their at-home systems is an important factor to keep in mind—especially if you live in a large home. If you compare LifeStation’s prices to prices to Medical Guardian or Philips Lifeline, you’ll see the rates are typically lower for equivalent products and features. Plus, with high-tech features like smart home integration and location tracking, you can easily check on your aging family members and make sure they’re safe at any time. Why pay more when you can have service from a trusted, reliable company that’s been in business since 1977?

Frequently Asked Questions to Consider When Shopping for LifeStation

  • What does the LifeStation cost if I include Fall Detection?

    LifeStation alert systems start at a cost of $21.95 per month plus $10 for fall detection and range up to $42.95 per month for their mobile system with fall detection. These prices include all of your equipment, 24/7 monitoring and all of your start-up costs such as activation and shipping.

  • Is LifeStation the most reliable company?

    LifeStation is a veteran in the industry that’s been working with seniors, their families, and caregivers for 43 years. The monitoring centers are USbased and are Five Diamond certified by the Monitoring Association (TMA).5 They have an A+ rating from the Better Business Bureau and the company’s equipment is UL listed.6

  • What is LifeStation’s return policy?

    You can return your LifeStation system at any time, for any reason. There are no binding contracts with LifeStation, and they offer a 30-day money-back guarantee in case you are unhappy with your system.

Citations
  1. AT&T. (2020). Wireless Coverage.

  2. National Council on Aging. (2020). Falls Prevention Facts.

  3. National Council on Aging. (2020). Falls Prevention Facts.

  4. Better Business Bureau. (2020). LifeStation Inc.

  5. The Monitoring Association. (2020). Membership.

  6. Better Business Bureau. (2020). LifeStation Inc.