Cheap Internet for Seniors
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- Affordable internet, TV, phone, and home security services
- Free, next-day delivery for internet and TV orders
- 30-day money-back guarantee
- No annual contracts
- AT&T Access plan is free for lower-income households
- Option to bundle internet and TV
- Low-cost internet in 40 states
- Free streaming services and products with the Xfinity Performance plan
- Bundling options for internet, TV, mobile, home phone, and home security
- Plans with and without data caps and contracts
- Speeds up to 1 Gbps
- Internet and TV bundles
- No long-term contracts
- Bundles available
- Widespread availability
The 5 Best Cheap Internet Providers for Seniors
How We Chose the Best Cheap Internet for Seniors
Researching affordable internet options can make your head spin! You don’t have to go through this process alone. After careful evaluation, our team has hand-picked five of the best cheap internet providers. We based our decision on the following criteria: plan pricing, customer support, service areas, perks, and features. We also share 15 hidden internet rates and fees to look out for.
It’s important to note that internet plans and prices vary significantly by location and seasonal discounts. The prices and speeds listed for providers below may not be the same in your area, so we recommend plugging in your address on the provider’s website for the most accurate prices and plan options. Read on to learn what providers dominated the competition!
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1. Cox - Best value
What we like most
- Affordable internet, TV, phone, and home security services
- Free, next-day delivery for internet and TV orders
- 30-day money-back guarantee
CoxLow-cost internet is just the tip of the iceberg with Cox. It also offers advanced digital video, telephone, and home security services. Serving over 6.5 million residences and businesses across 19 states, Cox provides a one-stop shop for your network needs. The company prides itself on getting you connected quickly, with free next-day delivery available for internet, TV, and voice orders placed before 1 p.m.
Pros About Cox
- 30-day money-back guarantee
- Option to bundle with cable and phone
- Free internet security software powered by McAfee
- 24/7 customer support
- Access to over 3 million Cox hotspots nationwide
- Available to all customers regardless of eligibility for the FCC’s Affordable Connectivity Program (ACP)
- No contracts for internet plans
Cons About Cox
- Limited nationwide availability
Pricing
Cox internet starts at $49.99 for the Go Fast plan, featuring speeds up to 100 Mbps and no contracts. Cox also offers the StraightUp prepaid internet plan for $50 per month, with taxes and fees included. This pay-as-you-go plan delivers speeds up to 100 Mbps. It requires no credit check, deposit, or term agreement. With StraightUp, you’ll receive a Wi-Fi modem at no cost.
The Bottom Line
This provider is a solid contender if you live in a Cox service area. Offering cheap internet, stellar customer support, no contracts, and a 30-day money-back guarantee, Cox is a budget-friendly option for seniors on a fixed income. You can rest easy with Cox’s guarantee that you’ll receive the same deals whether you order online, over the phone, or in a Cox retail store.
Ready to learn more about Cox internet plans? Head to our Cox internet review for additional details on this provider.
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2. AT&T - Best customer satisfaction
What we like most
- No annual contracts
- AT&T Access plan is free for lower-income households
- Option to bundle internet and TV
AT&TFor over 144 years, AT&T has delivered tech services to customers across the United States. Offering everything from internet and phone to wireless service and TV, AT&T is a communications powerhouse. With service in 21 states and a low-cost internet plan, AT&T has budget-conscious consumers covered. The company’s customer-centered service shines! The AT&T Thanks program offers customers great deals on products, services, accessories, and entertainment.
Pros About AT&T
- The AT&T Access plan is free for lower-income households.
- You have the option to bundle internet with television.
- There’s no annual contract.
- It includes free antivirus software and an AT&T Internet Security Suite powered by McAfee.
- The AT&T Thanks program offers you perks just for being a customer.
Cons About AT&T
- To be eligible for the AT&T Access plan, enrollees must be eligible for the ACP.
- Standard plans have substantial add-on fees.
Pricing
AT&T’s plans offer free installation, no deposit, no contract, and speeds up to 5 Gbps for qualifying customers. Without the ACP benefit, the AT&T Access plan can cost up to $55 per month.
If you don’t qualify for the AT&T Access plan, there are other reasonably priced options. AT&T fiber internet is priced at $55 per month with autopay. Keep in mind that fiber internet is not offered everywhere, so while the cost is low, you may not have access to fiber in your area.
The Bottom Line
AT&T knocks it out of the park in customer satisfaction. If you live in the South, West, or North Central regions of the U.S., you’re in luck, as AT&T is rated No. 1 in customer satisfaction for residential internet service by J.D. Power.1 If you qualify for the low-income plan, AT&T is an excellent internet provider to explore.
Read our latest AT&T internet review to learn more about the company’s cheap internet plans.
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3. Xfinity - Best bundles and perks
What we like most
- Low-cost internet in 40 states
- Free streaming services and products with the Xfinity Performance plan
- Bundling options for internet, TV, mobile, home phone, and home security
XfinityXfinity, part of media giant Comcast NBCUniversal, is available in 41 states across the U.S. Xfinity makes it simple to power up your home with internet, cable, phone, and more! The company’s competitive pricing, plan and bundling options, and free add-ons are attractive to older adults who use a variety of technology in their homes.
Pros About Xfinity
- Xfinity Internet Essentials plans can be free for low-income customers who qualify for the ACP.
- 30-day money-back guarantee
- Guaranteed two-hour appointment window
- 24/7 customer support
- Access to millions of secure Xfinity Wi-Fi hotspots
- Option to bundle with TV, mobile, home phone, and home security
- Free Flex 4K streaming TV box with voice remote and Peacock Premium with Xfinity Performance plan
Cons About Xfinity
- To qualify for Internet Essentials, enrollees must participate in Medicaid, public housing assistance, Veterans Pension, SNAP, SSI, or other assistance programs.
- The price increases considerably after the promotional period.
Pricing
Costing somewhere between nothing and $9.95 per month for qualifying customers, Xfinity’s Internet Essentials plan offers speeds up to 100 Mbps. It charges no credit check, long-term contract, cancellation, or equipment rental fees. This program also offers an option to purchase a computer for $149.99 (plus tax).
If you don’t qualify for Internet Essentials, Xfinity offers the Performance Pro internet plan. Rates start at $55 per month and the Performance Pro plan delivers speeds up to 400 Mbps, though this can vary by location. At no additional charge, internet customers can add the Xfinity Flex 4K streaming service. This 12-month price includes a $10-per-month discount for automatic payments and paperless billing.
Prefer to prepay? No worries! Xfinity offers a prepaid internet plan with no annual contract, no deposit, and no hidden fees. At the price of $45, you’ll receive 30 days of internet coverage with speeds up to 50 Mbps. There is a one-time modem purchase for $35.
The Bottom Line
Xfinity goes beyond a simple internet plan; it offers an online experience! For customers looking to bundle and save money, Xfinity is an excellent option to check out. Xfinity’s downside? While it has some budget-friendly plans, pricing may increase substantially after the introductory period.
For a closer look at all Xfinity has to offer, read our review of Xfinity’s internet plans.
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4. Spectrum InternetⓇ - Best coverage areas
What we like most
- Plans with and without data caps and contracts
- Speeds up to 1 Gbps
- Internet and TV bundles
Spectrum InternetⓇSpectrum has far-reaching coverage, serving more than 31 million customers in 41 states. It is part of Charter Communications, a major broadband connectivity company and cable operator. Spectrum customers can bank on reliable internet access at an affordable price.
Pros About Spectrum InternetⓇ
- A starting price of under $19.99 for Spectrum Internet Assist
- 30-day money-back guarantee
- No contract
- No data caps on internet usage
- Free modem and antivirus software
- No termination fees
- Option to bundle internet, TV, and mobile
Cons About Spectrum InternetⓇ
- To qualify for Spectrum Internet Assist, enrollees must participate in SSI.
- It does not offer 24/7 customer service.
Pricing
Through Spectrum Internet Assist, eligible low-income households can receive discounted internet with speeds up to 30 Mbps, antivirus software, and an internet modem, all at no additional charge.
The next cheapest internet plan, for older adults who don’t qualify for Internet Assist, is Spectrum Internet, which costs $49.99 for 12 months with Auto Pay, providing download speeds up to 300 Mbps. These speeds may vary based on location.
The Bottom Line
Out of our five cheap internet providers, Spectrum offers the widest coverage. With bundling discounts, free antivirus software, and a free modem, customers can save on pricing without sacrificing reliability.
Learn more about Spectrum’s internet offerings in our Spectrum review.
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5. CenturyLink - Best for tech-savvy seniors
What we like most
- No long-term contracts
- Bundles available
- Widespread availability
CenturyLinkCenturyLink is part of Lumen, a multinational technology company. Available in 36 states, CenturyLink offers high-speed internet, phone, and TV services. Tech-savvy customers can avoid costly installation fees by using CenturyLink’s free self-installation kit. Budget planning is a breeze, as there are no promotional periods with impending price hikes.
Pros About CenturyLink
- No temporary promotional rates
- Free self-installation kit
- No annual contract
- No data overage charges
- Option to bundle internet and phone
Cons About CenturyLink
- Rental or purchase of a CenturyLink modem may be required.
- Customer service and tech support are only available by phone Monday through Friday.
- Internet speed varies greatly by location.
Pricing
CenturyLink’s internet pricing starts at $50. There are no promotional rates that expire after a few months, so customers don’t have to worry about busting their budget.
In addition to its traditional internet plans, CenturyLink’s prepaid internet is a convenient plan that offers the simplicity of month-to-month pricing, no long-term contract, and no required credit check or deposit.
The Bottom Line
What you see is what you get with CenturyLink’s transparent pricing. Tech-savvy seniors can avoid additional fees with self-installation and paperless billing. While CenturyLink offers fiber internet and speeds up to 940 Mbps, it’s not available in all areas. Before choosing CenturyLink (or any other provider), confirm the speeds in your ZIP code.
See why we gave CenturyLink 4 out of 5 stars in our CenturyLink internet for seniors review.
Pro Tip: If your internet plan has a data cap, remember that the number of devices connected to your network affects how much data is being used. If you’re connecting additional devices such as hearing aids, medical alert devices, or home security systems, stay on top of your data consumption.
15 Hidden Internet Rates and Fees to Look Out For
The budget-friendly senior internet plan you just signed up for can turn costly after surprise fees, taxes, rental costs, and other charges have been tacked on. According to the 2020 Cost of Connectivity study by the Open Technology Institute of New America, internet customers face overly complicated pricing structures, poorly itemized fees, and a lack of transparency.2
Some of these fees, such as for the federal Universal Service Fund (USF) and Regulatory Cost Recovery, aren’t government-mandated. This means that internet companies can decide how much to charge their users.
Don’t let these unexpected fees break the bank. Before choosing the best internet provider for your budget, ask for detailed information on your total monthly internet costs. Knowing the charges beforehand will help you avoid an inflated internet bill.
Ask your potential providers how these costs factor into your bill:
- Activation fee
- Installation fee
- Equipment rental fee
- Early termination fee
- Data overage fee
- Internet Cost Recovery fee
- USF fee
- Late payment fee
- Administrative fee
- Paper statement fee
- Convenience fee for payments over the phone
- Service plan upgrade fee
- Unreturned equipment fee
- Returned check fee
- State and local sales tax
Pro Tip: If your internet is painfully slow, check out our guide on how to make your internet faster, which explains several ways to increase your speed.
Cheap Internet for Low-Income Seniors
Struggling to pay your internet bill? If you’re an older adult receiving veterans benefits, Medicaid, SSI, or SNAP, you may be eligible for free or low-cost internet through the Federal Communications Commission (FCC).
- Lifeline: Eligible low-income subscribers may receive up to a $9.25 monthly internet service discount through Lifeline. Eligible subscribers on tribal lands may receive up to $34.25 per month.
- Affordable Connectivity Program: The ACP offers a discount up to $30 per month on internet for eligible households and up to $75 per month for homes on qualifying tribal lands. This program also offers a one-time discount on a laptop or qualifying device up to $100, and it may qualify the enrollee for free or low-cost service through participating service providers.
How to Find Free Internet Access
There are plenty of locations across the U.S. with free Wi-Fi! If you need access to a computer and the internet, your local library or senior centers are excellent options. If you have a laptop or smartphone, you can use free Wi-Fi hotspots in cafes, hotels, airports, and restaurants. For example, McDonald’s and Starbucks are two major chains that offer free hotspots.
Caution: Whether you’re using the internet in your home or at your local coffee shop, identity theft protection is important. Find out which identity theft protection services our experts recommend.
Don’t forget to take advantage of your internet provider’s free hotspots. They’re easy to find; just head to your provider’s website and check the Wi-Fi hotspot map.
Frequently Asked Questions About Cheap Internet for Seniors
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How do I find cheap internet?
Your first step is to find the providers that offer internet in your area. Then, contact each provider and ask if they offer a senior internet plan, senior discount, or low-cost coverage.
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How much does internet coverage cost each month?
You’ll find that cheap internet prices vary by internet type, speed, and provider. The cheapest internet option is to find an ISP that provides free service through the ACP.
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Why did my internet bill go up?
It’s common for providers to offer an introductory or promotional rate. Once that rate expires, your monthly internet cost may spike. Before you choose a plan, ask what the post-promo monthly cost will be.
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What’s the difference between fiber, cable, and DSL?
Fiber internet uses fiber-optic cable to transmit information in the form of light rather than electricity. Cable internet uses the same line (or at least the same type of line) that your cable TV service uses. DSL (digital subscriber line) internet also uses telephone lines to transmit data.
AT&T. (2023). AT&T Ranks #1 in Customer Satisfaction from J.D. Power.
Consumer Reports. (2021). Save on Monthly Internet Fees.
