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Spectrum Internet® for Seniors

Spectrum offers fast internet speeds up to 1 Gbps, bundling options, easy installation, and no contracts.

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SeniorLiving.org Rating:
4.0 of 5
855-933-3525 Call for details
3 Bundle Options
300 Mbps Starting Speeds
$50/mo. Starting Price
20+ Years in Business

SeniorLiving.org is supported by commissions from providers listed on our site. Read our Editorial Guidelines

SeniorLiving.org Rating:
4.0 of 5
855-933-3525 Call for details
Jeff Hoyt
Jeff Hoyt, Editor in Chief Read About Our Panel of Experts

Spectrum is a residential internet provider that offers three plans throughout 41 states, ranging in price from $49.99 to $89.99 per month for 12 months with AutoPay. These plans are ideal for older adults with varying internet needs, whether you just like browsing or streaming and gaming. That’s why Spectrum earned a spot on our list of the best internet plans for seniors.

There are other less expensive internet providers — such as Xfinity, with plans starting at $30 monthly. However, what you save in dollars may cost you Internet speed. Below, we’ll discuss the service, reliability, and connection speeds of Spectrum’s plans to highlight their value for seniors, plus options to save money on bundling services and qualifying discount plans.

FYI:

FYI: Along with internet, Spectrum offers cable TV packages. Check out our Spectrum cable TV review to learn how to make the most of your service.

Spectrum

Pros About Spectrum

  • Fast connection speeds: Spectrum’s plans offer speeds ranging from 300 Mbps to 1 Gbps (wireless speeds may vary). These are average to above-average industry speeds and provide the speed seniors need for most, if not all, of their internet usage.
  • Bundle options for internet, TV, and voice: If you are a senior who enjoys the wide range of media available, it might benefit you to bundle your internet, TV, and voice or cell phone service with Spectrum. They have a wide variety of options that we will discuss further.
  • Wide availability in 41 states: Spectrum is investing in its infrastructure to continue growing and providing quality internet service across the United States. They currently operate over a span of 750,000 miles in 41 states. Spectrum has a service map on its website. You can check if you’re eligible there.
  • Easy install: Spectrum provides a free modem to start – you don’t have to buy too many additional items. You can also rent a router from Spectrum for $5 per month or save some money and bring your own. Spectrum is offering free no-contact delivery and self-installation to prioritize the safety of their customers.
  • No contracts: Unlike many internet providers, Spectrum does not require a long-term service contract, so you can cancel your plan anytime and for any reason without being responsible for hefty early termination fees.

Cons About Spectrum

  • No senior discount plan: Spectrum does not provide a senior-specific discount plan or senior discounts, but this is standard across the industry. We’ll discuss how to save on Spectrum plans further throughout this page.
  • Limited plans available: Currently, Spectrum only provides three internet plans. While this makes choosing a plan less complicated, you won’t have as much variety as with some other providers.
  • Lower customer-service satisfaction: In 2020, Spectrum scored 63 in customer satisfaction. The industry average is 64. That does not mean the service is subpar by any means – it just indicates that it is not a leader in customer support in the industry.

About Spectrum

Spectrum is an internet provider offered by parent company Charter Communications, Inc. Charter was founded in 1993 and became established during the early days of cable and internet service. In addition to the internet, Spectrum also offers TV, voice, and mobile services. Over the decades, they have grown into a network that reaches over 32 million customers in 41 states.2 The company prides itself on delivering the most innovative services at a great value and focuses on continued growth to increase its reach in the United States.

Important to Note:

Important to Note: Not all Spectrum products, pricing, and services are available in all areas. Pricing and actual speeds may vary. Remember to check which plans and prices are available where you live before purchasing.

Spectrum has a history of giving back to the community. One of its programs, Spectrum Housing Assist, focuses on providing critical home repairs to low-income homeowners in need — including seniors. These repairs include accessibility features such as wheelchair ramps, new walkways, grab bar installation, flooring repair, and more. These efforts show that Spectrum strives for growth and progress, and not just for its services. They also work towards the well-being of the communities in which they operate.

Spectrum Internet Service: A Good Option for Seniors?

Spectrum offers great options for seniors of varying internet usage levels. Of the 67 percent of adults over 65 who use the internet, each senior can find a plan that best fits their needs. Spectrum InternetⓇ plans provide enough connectivity and speed to check and send emails, make video calls, and stream favorite TV shows and movies.

There are no data caps, which means you are not limited to how much internet you use, eliminating worry about overages or penalties. There are also no contract requirements providing flexibility for seniors who may experience changes in their service needs. Also, if you move to an area that Spectrum does not service, you won’t be subject to any early termination fees.

One of the best features we like about Spectrum is its excellent ease of use. Spectrum provides a modem for free and offers an option to rent a WiFi router for $5 per month. To keep seniors and vulnerable populations safe, Spectrum is offering self-installation and contact-free delivery. Equipment is shipped to your doorstep and includes easy-to-follow instructions to set up your modem.

Spectrum Internet Plans At a Glance

With no contract requirements or data cap limitations, below is a complete breakdown of all three Spectrum Internet plans:

Plan Promotional prices (for up to 1 year) Speeds Extra features
Internet $49.99 per month with Auto Pay Up to 300 Mbps Free Internet Modem
Internet Ultra $69.99 per month with Auto Pay Up to 500 Mbps Free Internet Modem
Internet Gig $89.99 per month with Auto Pay Up to 1 Gbps Free Internet Modem; Free Security Suite; antivirus software
No contracts means more freedom with Spectrum

Spectrum’s contract-free plans, easy installation, widespread availability, and fast speeds make it one of the nation’s best internet providers.

4.0 of 5

The Best Spectrum Internet Plans for Seniors

Spectrum offers three different internet plans, and we highlight two of these plans that fit best for senior internet usage needs below.

Spectrum Internet

If you use the internet for several hours a day to talk to friends and family, watch TV and movies, and listen to music, Spectrum’s Internet plan may be perfect for you. Spectrum’s basic plan is offered at an introductory rate of $49.99 monthly with Auto Pay, plus taxes and fees. It has internet speeds up to 300 Mbps (wireless speeds vary).

This plan is perfect for seniors who use the internet to check email and browse the web. If you’re a big movie buff or want to stay up-to-date on your favorite shows, it offers enough speed to stream on several devices. This plan also provides enough bandwidth for uploading and downloading files and storing photos and videos of family, grandchildren, or vacations.

Spectrum Internet Ultra

Another option from Spectrum is its Internet Ultra plan, starting at $69.99 per month with AutoPay. This plan has increased internet speeds up to 500 Mbps (wireless speeds may vary), which is ideal for seniors working from home and managing large files. It is also a good option for seniors who enjoy watching movies or TV shows in HD. The Internet Ultra plan provides more than enough support if you connect to the internet on other devices such as a TV, cellular phones, tablets, or voice assistant devices like Alexa. It’s a good option for seniors who take care of grandchildren or have frequent visitors, as the bandwidth on this plan can also host quality gaming and streaming services.

Save With Spectrum One

If you want more ways to save with Spectrum, Spectrum One is an excellent option. When you sign up for Spectrum Internet, you can also get a Spectrum Advanced WiFi router and a Spectrum Mobile™ Unlimited Line, all included at one price. Spectrum Advanced WiFi helps secure your home WiFi network, improve speeds, and control devices through the My Spectrum App. This bundle starts at $49.99 per month for 12 months and includes:

  • Your choice of internet speeds ranging from 300 Mbps up to 1 Gbps (wireless speeds may vary)
  • A free Advanced WiFi router with enhanced security for all of your devices (for 12 months)
  • A free Mobile Unlimited line with unlimited talk, text, and data (for 12 months)

Does Spectrum Provide Discounts for Seniors?

One of the drawbacks of Spectrum’s service (in our experience) is that they do not offer any senior-specific discounts or discount internet plans. However, seniors may still have an opportunity to save by applying for Spectrum Internet Assist. Spectrum Internet Assist is a specially priced internet plan for those who qualify. If eligible, households can receive access to a unique plan with speeds up to 30 Mbps (wireless speeds may vary) at a discounted price. The plan also includes Security Suite and a free internet modem.

To qualify for Spectrum Internet Assist, one or more individuals in your home must receive assistance from one of the following programs:

  • National School Lunch Program (NSLP)
  • Community Eligibility Provision (CEP) of the NSLP
  • Supplemental Security Income (only for those 65+ years of age)

To apply for Spectrum Internet Assist, complete their online application form and provide all the necessary documents.

Senior Savings Tip:

Senior Savings Tip: Depending on your location and service area, the FCC’s Affordable Connectivity Program may provide savings of up to $30 per month toward your internet bill. Individuals enrolled in Medicaid, SSI, and other federal, state, and tribal assistance programs are eligible.

Spectrum Perks

Spectrum is confident in its service and provides customers with a 30-day money-back guarantee if they are not satisfied with their service. They also want to make their services as accessible as possible and provide new customers with introductory rates and free equipment such as a modem so you can save every month. Their plans come with no data caps or contracts. This is very different from some leading internet providers such as Xfinity by Comcast, which requires one- or two-year contracts and has data caps of 1.2 TB, and AT&T, which requires a one-year contract and caps its data at 1 TB.

Customer Tip:

Customer Tip: Stuck in an old internet contract? Spectrum offers a Contract Buyout option for specific plans. If you sign up for a qualifying internet and TV bundle, Spectrum will pay an early termination fee charged by your previous provider up to $500.

Spectrum Internet: The Bottom Line

Spectrum isn’t the most affordable provider out there. However, for about $20 to $30 more, you’ll ultimately receive higher connection speeds, wider service area availability, and a host of customer-friendly features such as no contracts, no data limits, and free equipment to get you started. While the provider does not offer senior-specific plans, they have three options for seniors with varying internet needs, starting at $49.99 monthly with AutoPay. If you are a big TV and movie fan, you will see most of your savings when bundling Spectrum internet and TV. They offer a robust catalog of channels and entertainment options. All in all, Spectrum provides high-speed internet access to seniors at a fair price with great perks.

Frequently Asked Questions About Spectrum

  • How do I order Spectrum Internet service?

    To sign up for Spectrum Internet service, order by phone or go to their website and enter your location. Choose the plan you want and then proceed to check out. Spectrum has suspended in-store pickup, but they’ll mail a self-installation kit to your address.

  • Does Spectrum Internet have 24/7 customer service?

    Yes, Spectrum offers 24/7 chat support on its website and has limited daily availability for call support if that’s more your style.

  • How can I pay my Spectrum Internet bill?

    Spectrum offers many ways to pay your bill. You can pay online at spectrum.net or use the My Spectrum app on your mobile phone. You can also pay by phone or through your bank’s online payment service by adding Spectrum as a payee. Lastly, you can pay at any of Spectrum’s stores; they accept checks, debit or credit cards, cash, and money orders.

  • What is Security Suite?

    Security Suite is an antivirus scanning software included in select Spectrum internet service plans. It provides users with a high level of protection from the most common viruses during internet use.

Written By:
Jeff Hoyt
Editor in Chief
Read About Our Panel of Experts
As Editor-in-Chief of the personal finance site MoneyTips.com, Jeff produced hundreds of articles on the subject of retirement, including preventing identity theft, minimizing taxes, investing successfully, preparing for retirement medical costs, protecting your credit score, and making your money last… Learn More About Jeff Hoyt