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Hear.com Reviews

45-Day Risk-Free Trial
1,000 Hearing Aid Models
Overall Rating:
3.0 of 5
100,000 Satisfied Customers
100% Money-Back Guarantee

Hearing aids can significantly improve the lives of individuals with hearing loss, but they are a big investment that seniors should carefully consider. Since the average cost of a hearing aid is $2,300,1 you'll want to make sure you're buying hearing aids that meet your unique needs and preferences. To avoid stuffing your valuable hearing aids in a drawer after just a few weeks of use, we recommend consulting with a professional when selecting a hearing device. Consumers in the market for hearing aids can forego frustration, disappointment, and wasting thousands of dollars by using professional resources to choose the perfect hearing aids. Your wallet will thank you later!

One of those valuable resources is Hear.com. To help seniors make an informed decision on their hearing aids, Hear.com helps users navigate the vast hearing aid market and guides them to select hearing aids that are the perfect fit. Hear.com carries a dozen of the world's best hearing aids brands, offers personalized assistance, and is backed by a 45-day risk-free trial. While you can't purchase hearing aids from Hear.com online, we believe a visit to one of their local partners is totally worth it. Below we'll get into everything you need to know about Hear.com, from the brands they sell to the value they offer to seniors!

Getting to Know Hear.com

This online hearing care company was founded a decade ago with the mission to advance hearing care and deliver quality hearing solutions around the world. Hear.com has over 100,000 satisfied customers, 1,200 dedicated employees, and locations in ten countries.

Quick Facts

  • Partners with leading hearing aid manufacturers so customers can select from over 1,000 hearing aid models.
  • Guides customers through the hearing aid purchasing process and connects them to a trusted local provider for a hearing test and fitting.
  • Offers a 45-day risk-free trial so customers can be sure they are happy with their selected hearing aids.

Why Choose Hear.com?

Using a “human approach to hearing,” Hear.com has assisted over one million people on their journey to find better hearing. The company's customer satisfaction rate is over 92 percent, and they’ve impressively maintained the highest possible rating with the Better Business Bureau.2 So, why are individuals choosing Hear.com to purchase hearing aids?

The Largest Selection of Hearing Aids

There are plenty of great hearing aids out there, but shopping for them requires lots of research and time spent browsing multiple brand websites. It can become a daunting and time-consuming task trying to decide which brand and model to purchase. We're working up a sweat just thinking about it! Hear.com offers over 1,000 hearing aid models from a dozen top hearing aid manufacturers. This wide selection gives you a one-stop-shop for your hearing aid purchase. You'll be able to view various styles and brands at multiple price points, so you can easily select which hearing aids may be ideal for you or your loved one. But don't worry, you won't have to hunt through 1,000 options to find the right one! Hear.com's hearing care experts will guide you to the best options for your needs.

Unboxing the Otofonix Hearing Aids

Unboxing the Otofonix Hearing Aids

A Personal Hearing Aid Expert

As a Hear.com customer, you'll be assigned a personal hearing aid expert. First, the expert will conduct an unbiased, free consultation with you over the phone. Then, if you decide to move forward with finding a hearing aid for yourself or a loved one, they'll discuss hearing aid brands, models, prices, financing, and address any questions you may have. This personalization makes finding the right hearing aid easy and convenient. It also gives you the peace of mind that you are thoroughly informed before making a big investment in your hearing.

The Best of Both Worlds

Currently, there are two models used for selling hearing aids to consumers. The first is through local audiologists and hearing professionals. With this traditional model, hearing aid shoppers visit brick and mortar clinics to get fitted for and purchase a hearing aid. In the months following their purchase, customers return to the clinic for hearing aid maintenance and adjustments.

The second model, direct-to-consumer, has become more popular in the last decade and doesn't require an in-person consultation with a hearing professional. Companies like MDHearingAid and Lively will ship hearing aids directly to your home when you purchase them through their website, so you don't need to visit a storefront.

Hear.com gives seniors the best of both models with a unique purchasing process that integrates the convenience of online shopping and the ease of in-person assistance. As we've mentioned, a Hear.com hearing expert initially consults with consumers by phone and answers any questions they have about hearing aids. Once shoppers are ready to test out a hearing aid, they are paired with one of Hear.com's 1,600 Partner Providers, delivering a valuable in-person, local experience. As a result, Hear.com customers can access two dedicated hearing professionals they can trust to answer any questions or concerns, both in-person and from the comfort of your own home.

Did You Know: Hear.com launched its mobile app in October of 2020. It gives customers the ability to text with a live hearing aid expert for quick and easy support.

Is Hear.com Right for Me?

It's common for our hearing to change as we get older. In fact, hearing loss is experienced by 8.5 percent of adults 55 to 64, which increases to half of all seniors 75 and older.3 If you've noticed your hearing just isn't as sharp as it used to be, Hear.com may be the resource you need to restore your hearing. We'd recommend Hear.com if:

  • You're new to hearing aids: If you've never worn hearing aids before, Hear.com is the perfect website to view all your options in one place. Their expert consultations also provide thorough yet simple information for even the greenest hearing aid users.
  • You're not loyal to a particular brand: If you need new hearing aids and are open to switching brands, Hear.com can point you to a brand that may be better suited for you than your old hearing aids.
  • You're still on the fence about getting hearing aids: Hear.com's 45-day risk-free trial allows customers to test out hearing aids, no sweat. For older adults who are still unsure if hearing aids are right for them, a 100 percent money-back guarantee makes it easy to test out quality hearing aids.
  • You're on a budget: Since Hear.com has over 1,000 models to choose from and multiple brands, their experts can guide you to hearing solutions that fall within your budget. Their experts can also answer any financing or insurance questions you have.

What Hearing Aid Brands are Available Through Hear.com?

Hear.com and its trusted network of Partner Providers supply customers with top-quality hearing aids from a dozen leading global hearing aid manufacturers. Well-known brands such as Widex, Signia, Phonak, and ReSound are all available through Hear.com. Here's a brief overview of the hearing aid brands offered through Hear.com.

Starkey Hearing Aids

Starkey Hearing Aids

Hearing Aid Brand Known For Hearing Aid Styles Available Fast Facts
Signia Developing innovative hearing aids In-the-ear (ITE), receiver-in-the-ear (RIE), and behind-the-ear (BTE)
  • Est. 1964
  • Headquartered in Piscataway, NJ
  • Available in 100 countries
Widex Manufacturing the world’s first digital hearing aid ITE, RIE, and BTE
  • Est. 1956
  • Headquartered in Lynge, Denmark
  • Available in 100 countries
Oticon Implementing powerful, life-changing technology ITE, RIE, and BTE
  • Est. 1904
  • Headquartered: Smørum, Denmark
  • Oticon Hearing Foundation supports hearing care around the world
ReSound Offering unique hearing solutions ITE, RIE, and BTE
  • Founded in California
  • Headquartered: Ballerup, Denmark
  • Available in more than 80 countries
Phonak Creating user-friendly, contemporary hearing aids ITE, RIE, BTE, and completely invisible
  • Est. 1947
  • Headquartered: Stäfa, Switzerland
  • Lyric hearing aid can be worn 24/7 for months at a time
Unitron Manufacturing state-of-the-art hearing aid technology ITE, RIE, and BTE
  • Est. 1964
  • Headquartered: Kitchener, ON, Canada
  • Developed the first digital hearing aid chip in the 1990s
Starkey Connecting people back to their world with personalized hearing aids ITE, RIE, and BTE
  • Est. 1964
  • Headquartered: Eden Prairie, MN
  • First AI-powered hearing aid called Livio Edge
Rexton Offering reliable, durable hearing aids for active individuals ITE, RIE, and BTE
  • Est. 1955
  • Headquartered: Plymouth, MN
  • Manufactures hearing aids that are dust, sand, and moisture resistant

How Do I Purchase Hearing Aids from Hear.com?

Finding a hearing solution that fits your lifestyle and budget can be done in three simple steps at Hear.com. Their trained experts will be there throughout the entire process. They can answer your questions with unbiased information and point you to a trusted, local provider.

Step 1: Speak with an Expert

To begin the process, you'll want to speak with a Hear.com professional over the phone. To initiate this consultation, you can fill out a form on their website or give them a call at (786) 520-2456. The consultation is free and has no obligation. During the call, you'll be able to discuss your current hearing health and hearing aid options, as well as get any questions answered.

Step 2: Take a Hearing Test

If you decide to move forward with testing out hearing aids, your Hear.com expert will select one of their 1,600 Partner Providers in your area and schedule a hearing test appointment. The provider will assess your hearing at your appointment, recommend a specific hearing aid model, and fit it to your individual needs. Once you've been fitted, you'll begin your 45-day risk-free trial.

Eargo Hearing Test

Eargo Hearing Test

Step 3: Evaluate Your Improved Hearing

During the 45-day trial period, you will have the opportunity to adjust to your devices and evaluate your hearing improvement. If you love your hearing aids, you can keep them. Hear.com will take care of any financing and insurance questions you may have. On the other hand, if the hearing aids just aren't working out for you, you can easily return them for a full refund, no questions asked.

FYI: New Hear.com customers become part of a 30-day Hearing Success Program, which includes training and personal coaching on how to adjust to your new hearing aids.

How Much Do Hearing Aids from Hear.com Cost?

Hearing aid technology has dramatically advanced in the last ten years and is only expected to continue to evolve.4 The more advanced technology you select, the more expensive your hearing aids will be. Hear.com makes it simple to determine what level of technology you may need for an optimal sound experience by breaking down hearing aid technology into five groups and estimating each level's cost. Hear.com provides financing options for customers who would prefer to lease their hearing aids rather than purchase them at the full price upfront.

Technology Level Economy Essentials Advanced Premium Luxury
Price Per Month (Per Pair) $59-$109 $139 $169 $199 $229
Ideal Use Simple and quiet environment, like one-on-one conversations indoors Quiet and indoor environments, like small group settings indoors Challenging listening environments, like larger group settings Very challenging listening environments, like conversing outdoors or in restaurants Most challenging listening environment and health monitoring, like language translation in a noisy restaurant

Money-Saving Tip: Hear.com offers discounted rates if you pay cash for your hearing aids.

The Bottom Line on Hear.com

If you're looking for a risk-free way to test out hearing aids, Hear.com provides the inventory and support to set you up for success. Their extensive catalog of hearing aids, personalized online and local support, and 45-day risk-free trial period are ideal for seniors who are new to hearing aids. If your only concern when it comes to hearing aids is price, Hear.com is probably not for you. They pride themselves on carrying top-quality hearing aids and providing exceptional customer support, which requires an investment. We were impressed that Hear.com does offer financing options for seniors who would like to lease their hearing aids. All in all, Hear.com is worth a shot in our book!

Frequently Asked Questions

Citations
  1. AARP. (2016). What Do Consumers Want in a Hearing Aid?

  2. Better Business Bureah. (2020). Hear.com, LLC.

  3. NIH. (2020). Quick Statistics About Hearing.

  4. NCBI. (2007). The Future of Hearing Aid Technology.