Hear.com Reviews
Hear.com offers a wide variety of 2025’s top-tier hearing aids from the best brands on the market, including Phonak, Resound, Widex, and more.
SeniorLiving.org is supported by commissions from providers listed on our site. Read our Editorial Guidelines
Hear.com is an online hearing-care company that provides easy access to a wide range of hearing aids from many hearing aid manufacturers. Hear.com’s professionals are trained to guide you toward hearing aids that fit your budget, level of hearing loss, and technology comfort level. To purchase prescription hearing aids through Hear.com, you’ll meet in person with an audiologist within their network of providers.
In addition to their house brand, Horizon, Hear.com carries entry-level and premium devices from some of the world’s best hearing aid brands. That includes Signia, a cutting-edge brand that is technologically similar to Horizon. All the hearing aids Hear.com sells are backed by a 100 percent money-back guarantee and a 45-day risk-free trial.
Our team spent over 50 hours researching Hear.com, comparing their hearing aid offerings, and talking with their support team. Although you can’t purchase hearing aids directly from Hear.com online, we believe the personalized care you’ll get from seeing one of their local partners is worth the trip. Below we’ll get into everything you need to know about Hear.com, from the brands they sell to the value they offer!
Hear.com offers hearing aids from several of our favorite prescription brands, including ReSound.
Getting to Know Hear.com
Hear.com was founded with the mission to advance hearing care and deliver quality hearing solutions around the world. The online company has over 1 million customers, over 1,000 dedicated employees, and locations in 10 countries.
To find out how Hear.com works, we called customer service several times. The representatives we spoke to were some of the best we’ve connected with in the hearing-care industry. They were highly educated about all aspects of hearing loss and tinnitus. The representatives also knew all about the manufacturers they represent and the hearing aids they offer. Each rep was polite, patient, and knowledgeable. We never felt pushed to make a quick sale or audiologist appointment. Working with these professionals was a great experience.
Our Top Recommendations for Hearing Aids
Shopping for hearing aids can be daunting, especially if it’s your first time experiencing hearing loss. To help you find the best products for your needs and budget, it’s important to consult multiple trustworthy resources that can guide you in the right direction. Hear.com is certainly a great place to start, but you should also consider some of the other top-rated hearing aid providers we have reviewed.
Hear.com Pros and Cons
Hear.com Pros
- Carries a wide selection of top-tier hearing aids from major prescription brands
- Horizon, Hear.com’s house brand, is moderately priced but technologically sophisticated
- Provides superior customer service
- Combines online shopping with in-person hearing care support
- Monthly payment plans available
- 45-day risk free trial and 100 percent money-back guarantee on all hearing aids
Hear.com Cons
- Most hearing aids are expensive
- Requires a trip to the audiologist
Why Choose Hear.com?
Using a “human approach to hearing,” Hear.com has assisted over 1 million people on their journey to find better hearing. The company’s hearing success rate is 92 percent, and they've impressively maintained the highest possible rating with the Better Business Bureau.2 So, why are individuals choosing Hear.com to purchase hearing aids?
The Largest Selection of Hearing Aids
There are plenty of great hearing aids out there, but it can be daunting and time-consuming trying to decide which brand and model to purchase. Hear.com offers hearing aid models from many hearing aid manufacturers. The wide selection gives you a one-stop shop for your hearing aid purchase.
Phonak is one of the many top-tier brands of hearing aids that hear.com sells.
Hear.com’s hearing-care experts will guide you to the best options for your needs. The customer reps we connected with at Hear.com were unbiased about brands. They were attentive to the needs we outlined and willing to discuss the pros and cons of all of them, without pushing any particular brand or style.
A Personal Hearing Aid Expert
As a Hear.com customer, you’ll be assigned a personal hearing aid expert. The expert first will conduct a free, unbiased consultation with you over the phone. If you decide to move forward with finding a hearing aid for yourself or a loved one, they’ll discuss hearing aid brands, models, prices, and financing, and address any questions. That personalization makes finding the right hearing aid easy and convenient. It also gives you the peace of mind that you are thoroughly informed before making a big investment in your hearing.
The Best of Both Worlds
If you have mild to moderate hearing loss, you may wish to buy over-the-counter (OTC) hearing aids online directly from companies such as Lexie, MDHearing, or Jabra Enhance. This sales model has become very popular among older adults who prefer to take an online hearing test and purchase hearing aids without input from an audiologist.
In contrast, Hear.com gives older adults the best of both models with a unique purchasing process that integrates the convenience of online shopping with the professional input provided by in-person assistance from an audiologist.
Did You Know? Hear.com has a mobile app that allows customers to text with a live hearing aid expert for quick and easy support.
A Hear.com expert initially consults with customers by phone and answers any questions they have about hearing aids. Once you’re ready to test a hearing aid, you’ll be paired with a local Hear.com partner provider.
Is Hear.com Right for Me?
Hearing loss is experienced by 1 in 3 adults ages 65 to 74, which increases to half of all people ages 75 or older3. If you’ve noticed your hearing isn’t as sharp as it used to be, Hear.com may be the resource you need to restore your hearing. We recommend Hear.com if:
- You’re new to hearing aids. If you’ve never worn hearing aids before, Hear.com is the perfect website to view all your options in one place. Their expert consultations also provide thorough yet simple information for even the greenest hearing aid users.
- You’re not loyal to a particular brand. If you need new hearing aids and are open to switching brands, Hear.com can point you to a brand that may be better suited for you than your old hearing aids.
- You’re still on the fence about getting hearing aids. Hear.com’s 45-day risk-free trial allows customers to test hearing aids, no sweat. For older adults who are still unsure if hearing aids are right for them, a 100 percent money-back guarantee makes it easy to test quality hearing aids.
- You’re on a budget. Since Hear.com has so many models and multiple brands to choose from, their experts can guide you to hearing solutions that fall within your budget. Their experts can also answer any financing or insurance questions you have.
Need Help Finding the Right Hearing Aid?
Answer a few easy questions to find the hearing aid that’s right for you.
What Hearing Aid Brands Are Available Through Hear.com?
Hear.com and its trusted network of partner providers supply customers with top-quality hearing aids from several leading global hearing aid manufacturers. Well-known brands such as Widex, Signia, Phonak, and ReSound are all available through Hear.com. Here’s a brief overview of the hearing aid brands offered through Hear.com.
| Hearing aid brand | Known for | Hearing aid styles available | Fast facts |
|---|---|---|---|
| Signia | Innovative hearing aids for mild to profound hearing loss | In-the-ear (ITE), receiver-in-the-ear (RIE), and behind-the-ear (BTE) |
|
| Widex | Manufacturing the world's first digital hearing aid | ITE, RIE, and BTE |
|
| Oticon | Advanced, high-quality hearing aids for all levels of hearing loss | ITE, RIE, and BTE |
|
| ReSound | Excellent rechargeable hearing aids and telehealth support | ITE, RIE, and BTE |
|
| Phonak | Best solutions for severe to profound hearing loss | ITE, RIE, BTE, and completely invisible |
|
| Unitron | Manufacturing state-of-the-art hearing aid technology | ITE, RIE, and BTE |
|
| Starkey | AI-powered hearing aids with unique health features such as built-in fall detection | ITE, RIE, and BTE |
|
| Rexton | Reliable, durable hearing aids for active individuals | ITE, RIE, and BTE |
|
How Do I Purchase Hearing Aids from Hear.com?
Finding a hearing solution that fits your lifestyle and budget can be done in three simple steps.
Step 1: Speak With an Expert
To begin the process, you’ll speak with a Hear.com professional over the phone. To initiate the consultation, you can fill out a form on their website or give them a call. The consultation is free and has no obligation. During the call, you’ll be able to discuss your current hearing health and hearing aid options, as well as get any questions answered. Hear.com also offers a useful online questionnaire to help narrow down your search and find the right hearing aids for your budget.
Taking hear.com's questionnaire
Step 2: Take a Hearing Test
If you decide to move forward with testing hearing aids, your Hear.com expert will select a partner provider in your local area and schedule a hearing test. The provider will assess your hearing at your appointment, recommend a specific hearing aid model, and fit it to your individual needs. Once you’ve been fitted and have your hearing aids in hand, you’ll begin your 45-day risk-free trial.
Wondering what to expect at your first audiologist visit? Watch our video with audiologist Dr. Brad Ingrao.
Step 3: Evaluate Your Improved Hearing
During the 45-day trial period, you will have the opportunity to adjust to your devices and evaluate your hearing improvement. Hear.com will take care of any financing and insurance questions you may have. If the hearing aids aren’t working out for you, you can return them for a full refund — no questions asked.
FYI: New Hear.com customers become part of a 30-day Hearing Success Program, which includes training and personal coaching on how to adjust to your new hearing aids.
How Much Do Hearing Aids From Hear.com Cost?
The more advanced technology you select, the more expensive your hearing aids will be. Hear.com makes it simple to determine what level of technology you may need for an optimal sound experience by breaking down hearing aid technology into three groups and estimating each level’s cost. Hear.com also provides financing options.
| Technology level | Essentials | Advanced | Premium |
|---|---|---|---|
| Price per month (per pair) | $139 | $169 | $199 |
| Ideal use | Quiet and indoor environments, such as small group settings indoors | Challenging listening environments, such as larger group settings | Very challenging listening environments, such as conversing outdoors or in restaurants |
Hear.com vs. the Competition
Several other companies connect users with multiple hearing aid brands. Let’s see how Hear.com compares to the competition.
| Hear.com | Zip Hearing | Direct Hearing | |
|---|---|---|---|
| Brands offered | Horizon, Oticon, Signia, ReSound, Rexton, Widex, Unitron, Starkey, Phonak, Beltone | Phonak, Oticon, Signia, Starkey, Widex, ReSound | Phonak, Signia, Widex, Starkey |
| Number of locations or providers | 2,000+ | 600+ | Online only |
| Takes insurance | Yes | No | No |
| Risk-free trial period | 45 days | 45 days | 60 days |
Our Methodology
Our tech experts spent over 50 hours researching Hear.com’s offerings. We spoke with the company’s customer service team multiple times to learn more about the brand and ask questions that matter to older adults. That included questions about cost, money-back guarantees, and their buying process.
We also researched the brands Hear.com offers, many of which we have tested and reviewed ourselves. We wanted to determine if Hear.com’s offerings were varied enough to provide solutions for all types of older adults with hearing loss. Lastly, we consulted with our resident audiologist, Dr. Ruth Reisman, to get her opinion on the brand.
Through the process, we zeroed in on the following attributes:
- Cost: Hear.com’s hearing aids are not as inexpensive as current OTC solutions, but Hear.com offers great payment plan options. Dr. Reisman estimates that prescription hearing aids can cost anywhere from $2,000 to $8,000 per pair, depending on the brand.
- Convenience: Hear.com combines the ease of online hearing aid purchasing with the in-person care that many older adults prefer. You may have to travel a bit to see a Hear.com provider, but the individualized care you’ll receive will make it valuable — particularly if you have severe or profound hearing loss or an underlying condition, such as Meniere’s disease.
- Technology and brand selection: Hear.com’s prescription devices range from midlevel to top-tier, technologically advanced options. Your hearing needs and other factors, such as your lifestyle, will be taken into account by the professionals who work with you.
- Veterans: The reps we spoke to had a deep understanding of the needs of veterans and were able to provide in-depth information about hearing care solutions for this population. Since many older adults are veterans, we appreciate this care.
- Customer service: Hear.com gets high marks for patience and knowledge. Their customer-service representatives were excellent.
The Bottom Line on Hear.com
If you’re looking for a risk-free way to test hearing aids, Hear.com provides the inventory and support to set you up for success. Their extensive catalog of hearing aids, personalized online and local support, and 45-day risk-free trial period are ideal for older adults who are new to hearing aids. If your only concern when it comes to hearing aids is price, Hear.com is probably not for you. They pride themselves on carrying top-quality hearing aids and providing exceptional customer support, which requires an investment. We were impressed that Hear.com offers financing options for older adults who would like to lease their hearing aids. All in all, Hear.com is worth a shot!
Frequently Asked Questions
-
How much do hearing aids from Hear.com cost?
The price depends on what kind of technology you select for your hearing aids. Prices range from $139 to $199 per month over 36 months per pair of hearing aids.
-
What hearing aid brands does Hear.com carry?
Hear.com partners with many of the world’s leading hearing aid manufacturers, including Signia, Widex, Oticon, and Phonak. They also carry their own brand, Horizon, which is technologically similar to Signia at a much lower price point.
-
Do hearing aids from Hear.com come with a warranty?
Yes, most devices come with a three-year warranty on loss and damages. A few of the lower-cost hearing aids come with a one-year warranty.
-
Do I have to pay extra for follow-up appointments?
No. At the end of the trial period, five follow-up appointments are included in your Hear.com hearing aid purchase. The appointments can be used for fine-tuning and check-ups and are valued at $250 to $500.
Take Our Free Online Hearing Test
Wondering if you have hearing loss?
Grab your headphones and get an evaluation in minutes.
AARP. (2016). 8 Ways to Save Money on Hearing Aids
Better Business Bureau. (2020). Hear.com, LLC.
National Institutes of Health. (2020). Hearing Loss: A Common Problem for Older Adults.