Hearing loss is a common problem that many people experience with age. It affects nearly one in three adults over 65, and one in two adults over 75 in the United States.1 Eargo, a California-based hearing aid manufacturer, uses state-of-the-art engineering to provide optimal hearing experiences through sleek, rechargeable hearing aid devices that are virtually invisible.
Eargo offers four hearing aid options—Eargo Max, Eargo Neo, Eargo Neo HiFi, and Eargo 5. When we tested out the products for this year's Eargo review, we found that the company is ideal for first-time hearing aid users with early-onset hearing loss. With prices ranging from $1,500-$2,950 per pair, Eargo’s pricing is significantly cheaper than other companies like ReSound, which can cost upwards of $5,000 per device. Along with their affordable prices, we love that Eargo offers on-demand support from licensed hearing professionals and a 45-day money-back guarantee. Just keep in mind that Eargo won't be suitable for those with severe to profound hearing loss. Below, we'll break down each Eargo device, pricing, and overall value—let's get to it!
Eargo's lineup consists of four hearing aid models, each with varying levels of technology and features. All of Eargo's devices fit in the ear canal, are rechargeable, and designed with Flexi Fibers made of medical-grade silicone that provides airflow into the ear canal which permits natural low frequencies—creating a complete sound experience for the wearer. They also include free shipping and access to their team of licensed professionals for all of their hearing aid devices. Let's dive into the pricing details, differences, and expectations below.
Priced at $1,500 per pair, the Eargo Max is the ultimate budget-friendly option that provides all of the essential core features: invisibility, comfort, hearing health, professional support, and a one-year warranty. It's no surprise that the Eargo Max was listed as the “Best Invention” in 2018 by Time Magazine2 as it is a great choice for first-time users with mild to moderate hearing loss. This pair features Eargo's standard sound amplification, dynamic feedback reduction, and active noise cancellation. The sound amplification helps increase the volume of sounds while the feedback reduction limits other vibration and frequency interference. The noise cancellation ensures that you only hear the frequency of sound that you need to. Overall, Eargo Max provides solid value for the price, which breaks down to just $750 per hearing aid.
The Eargo Neo is an upgrade from the Eargo Max and costs $2,000. It comes with higher quality amplification—a larger range of volume—and feedback reduction, as well as top-of-the-line noise cancellation. Essentially, the Eargo Neo is better equipped to recognize and filter out background noise and frequencies that may interfere with clear sounds.
Worried About Sizing?: You can request a pair of non-working devices to make sure that the fit and comfort is just right for your needs.
The Eargo Neo is compatible with the Eargo mobile app, which is great for seniors with smartphones who prefer to be more hands-on in managing and personalizing their hearing experience. With the tap of a finger, the enhanced audio control allows you to change between different sound profiles, and it automatically saves your selections.
Like the rest of their products, the Eargo Neo is ergonomically designed with silicone Flexi Palms which allows the device to “float” in the ear for maximum comfort and permits lower frequencies to enter the ear for a more natural sound. You'll have a one-year warranty with this model.
The Eargo Neo HiFi is a state-of-the-art hearing aid—costing $2,500 per pair, which is still reasonable compared to other brands in the industry. By broadening the frequency response to suit people with higher levels of hearing loss (mild to moderate-to-severe), the Eargo Neo HiFi offers all of the core audio features and fine-tunes them to provide a more natural listening experience.
Deal Alert: Eargo frequently offers seasonal deals that can save you hundreds of dollars on a pair of hearing aids. Make sure to take advantage of these deals when you spot them on their website!
The Neo HiFi also includes wind noise reduction for clearer sound outdoors. This is a great feature for older adults who enjoy outdoor activities, such as attending a baseball game or playing golf with some buddies. Like the Eargo Neo, the Neo HiFi is supported by the Eargo app and can be personalized using the help of your hearing professional and enhanced audio controls on the device. The Neo HiFi is designed with Tetra Palms which provide additional comfort, as featured in the Eargo Neo. It also comes with the standard one-year warranty.
The Eargo 5 is the company's smallest, most advanced, hearing aid. At $2,950 for a pair, it is ideal for older adults looking for top-of-the-line technology. The device is equipped with Eargo's latest Sound Match technology, which allows you to create a custom hearing profile. Sound Match gives personalized adjustment recommendations for each ear, so you can fine tune your hearing aids in various environments for optimal sound.
The Eargo 5 is Eargo's fifth generation of hearing aids and includes exclusive upgrades, including redesigned ear tips for easier cleaning and extra mic caps to keep the hearing aids free of debris. The lithium-ion battery holds 15 hours of power and can be fully charged in just four hours, which is two hours quicker than the Eargo Neo HiFi. Users also benefit from a two-year warranty and Eargo's standard 45-day money back guarantee. All in all, Eargo 5 offers advanced technology at a reasonable price.
Medical grade hearing aids on the market can range anywhere from $599 to $5,000—per device, meaning each earpiece is sold separately! Eargo's product line provides value in featuring their devices as a pair. Their highest priced pair comes out to $2,950, which can be hundreds or thousands of dollars less than the price of just one device from other leading manufacturers.
Buyer’s Tip: Eargo provides financing options and 10 percent off the Eargo 5 and Eargo Neo HiFi for personnel in the military, medical, and federal fields.
For instance, we reviewed Widex devices and found they have similar capabilities to Eargo, but they cost up to $3,000 per device or up to $6,000 for a pair. Miracle Ear, another popular manufacturer we tested, provides high-quality hearing aids, but be prepared to shell out anywhere from $4,000-$10,000 for a pair.
We've compared Eargo to other leading in-the-ear (ITE) hearing aid providers in the same class. Here is how they held up to the competition in terms of price, ease of use, customer support, and warranties.
|Company||Price range||Visibility||Free online hearing test||Lifetime warranty range|
|Eargo||$1,500 – $2,950 per pair||Virtually Invisible||Yes||1-2 years|
|Widex||$750 – $3,000 per device||Low Visibility||Yes||3 years|
|Embrace Hearing||$899+ per device||Virtually Invisible||Yes||3 years|
|Miracle-Ear||$1,000 – $5,000 per device||Low Visibility||Yes||3 years|
|ReSound||$1,149 per device||Low Visibility||Yes||1-4 years|
To top it off, Eargo's customers receive lifetime support from a group of hearing specialists. That alone is worth thousands of dollars in saved time and energy hassling with appointments and call centers to fix issues or ask questions. They even supply you with extra replacement accessories in every package to guarantee that you get the longest use of their product before you have to pay for replacements—customer care at its finest!
The FDA classifies Eargo’s devices as Class II Medical Grade Hearing Aids. They are best for seniors experiencing mild to moderate high-frequency hearing loss.3 They do not recommend their devices for individuals with severe to profound hearing loss as their hearing aids provide an increase in sound clarity versus volume.
Eargo's hearing aids are class one medical devices, the same class as those that you find in doctor's offices and hearing aid retailers.
An Important Note: Medicare does not currently cover the cost of any hearing aids.
Eargo hearing aids are engineered to provide amplification as well as feedback reduction and noise cancellation. Feedback reduction is helpful for seniors who enjoy the use of other devices such as cell phones or tablets for entertainment like listening to music and watching movies. Noise cancellation can help make conversations with friends and family more clear during large gatherings and in public spaces.
FYI: If Eargo doesn't seem like the right fit for you, check out our list of this year's best hearing aids recommended by audiologists for more options.
In addition to the state-of-the-art hearing technology, Eargo also provides its clients with lifetime support from their team of licensed audiologists and hearing professionals. This is valuable to all wearers, but especially if you're new to wearing hearing aids. These professionals assist you in setting up your device and personalizing your hearing experience. Lifetime support means that even if your preferences and needs change, your hearing professional will assist you to make certain that your device meets your needs along the way.
Eargo prides itself on making the buying process simple, efficient, and safe. With Eargo, you never have to make an appointment with an audiologist for an audiogram. The experts at Eargo will work with you to understand your hearing needs and help you find the best solution to meet them. The whole process takes three simple steps:
If you are interested in purchasing, Eargo encourages their new customers to speak with their certified specialists over the phone to determine which device works best for their hearing situation. They have a quick and comprehensive hearing assessment that you can take online to help you understand your hearing needs.
Once you determine your hearing needs, you can choose between Eargos four devices that best fit your situation. Ordering Eargo is quick and easy. The company provides you with the option to order online directly from their website or over the phone by calling their support line. Your hearing aids will arrive at your doorstep around two to three days after ordering.
Once you receive your hearing aids, you can use them directly out of the box. Eargo provides you with a welcome call via phone or video chat, during which you speak with a licensed professional to set up your listening preferences and make Eargo work best for you.
To sum it up, Eargo's hearing aids are a great option for those with mild to severe hearing loss. We love that their in-the-canal hearing aids are designed to be discreet and comfortable. Plus, starting at $1,500 per pair, they are an affordable provider with many financing options. Not only are you getting high-quality devices, but you are also supported by Eargo's team of licensed hearing professionals for a lifetime. Eargo continues to revolutionize the hearing aid space with sophisticated technology engineered to work for you and your lifestyle. It's safe to say that you (and your ears) are in good hands!
Yes, currently Eargo products are only sold in pairs.
Technologically advanced devices like Eargo can be intimidating. However, Eargo provides support from the very beginning and can guide you through the process of setting up and using your new devices. Eargo offers the Eargo Max which does not need a smartphone or apps in case you want to ease into your technology usage.
Eargo allows returns within 45 days of delivery for a full refund.
There are several options to pay for Eargo. You can see if your insurance or a Health Savings Account (HSA) covers Eargo hearing aids. You can also finance your devices online with 12- and 24-month plans, or pay for them upfront over the phone. If you are a federal employee, you may be eligible for Eargo devices through the Federal Employees Health Benefits (FEHB program).