Seniors Helping Seniors began in 1998 when founders Kiran and Philip Yocom began the service under the ideals of finding a way to help seniors receive care when caring for themselves becomes challenging. The company works under two philosophies that recognize that when seniors help seniors both parties benefit and that seniors can help other seniors to enjoy life as they age.
The company, while founded in Pennsylvania is not international and still growing. There is a basic corporate structure and then franchise satellite offices around the country and in a few foreign locations. The company offers several sets of services that focus on providing care to seniors at reasonable hourly rates. They are also recognized as a resource that provides reliable information and services to seniors that include matching senior caregivers with seniors who need in-home assistance. On the flip side, the company also pays its senior caregivers which means that seniors can earn income while helping another senior remain in their home.
Seniors Helping Seniors offers:
- Companionship
- Light Housekeeping
- Cooking and Shopping
- Assistance with Personal Care
- Pet Care
- Light Handyman Services for Small Repairs
- Yard Work
- Medication Reminders
- Help with Household tasks such as mailing letters or bills
- Safety and Fall Prevention Services
- Transportation to appointments, for day trips, and for running errands
- Specialized Care for Dementia and Alzheimer's Care
- Well Person Checks for Families that Live far away
- Respite Care for families and Caregivers
- 24-hour care and Overnight Stays
Corporate Headquarters
Seniors Helping Seniors
203 Ulrich Lane
Leesport, Pennsylvania 19533
Reviews, Ratings & Complaints
Seniors Helping Seniors is a large corporate with over 250 franchise locations. As such, two things are important to understand about reviews, ratings, and complaints.
First, there are those rating and complaints that fall under the corporate office and those that are owned by individual franchised locations. Second, that the level of care provided is different from one franchise to the next.
What you can expect is a mixture of reviews and ratings that span the worst and best. One resounding trend amid all of the complaints reviewed is that the premise of what this corporation offers is very much needed. That compliment is balanced by a resounding list of complaints that the corporate office is not as supportive as it could be. Another trend among those that have listed complaints is that sometimes caregivers are given assignments that are outside of their skill set. An example might be that you are assigned a dementia patient when you do not have the training to care for a person with dementia.
Because of the size of this company and the fact that there are so many franchise locations, SeniorLiving.org has developed a database that allows people to check on the complaints, reviews, and ratings of this company. The database is privately held so the company in question cannot alter its contents. In so doing, SeniorLiving helps provide a complete and accurate picture of each corporation in its database and each location. If you have questions about joining this company as a caregiver or if you are a senior who needs care, be sure to check out the database first.
Cost and Pricing
The company and its franchises bill on either an hourly basis or on a shift basis. The cost varies from one type of service to the next, but in general, expect to pay around $21-$25 per hour for basic caregiving services which include companion care and personal care. The cost goes up if you require a licensed nurse.
When errands are part of the provided care, you can also expect to pay mileage plus billable wages.
The fee structure is designed so that seniors pay only for the care that they need. If you need only a few hours of care per week, then all you pay for is that amount of care. There are restrictions, such as minimum shift hours, which are generally billed in four-hour blocks or by the service.
Locations and Areas Served
Franchises are spread around the United States and generally separated by at least 150 miles. For example, there is one franchise located in West Sacramento and the next nearest one is in Reno, NV. There is also one located in Milwaukee, one in Chicago, and one near Naperville. Those three franchises serve a smaller area than do the ones in West Sacramento, CA and Reno, NV.
There was no information available on their website about foreign locations. Finding a Seniors Helping Seniors location near you is not difficult. Their site offers a zip code search function. Be sure to use our database to check out each franchise that you might be interested in working with for care.
