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Safe Step Walk-In Tubs Review and Costs

Our experts reviewed and tested Safe Step’s walk-in tubs for our 2024 review

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SeniorLiving.org Rating:
4.0 of 5
Questions? Speak with a Safe Step Specialist:
(888) 766-6911
Lifetime Warranty
Lowest Price Guarantee
Installation Included
Free Consultation

SeniorLiving.org is compensated when you click on the provider links listed on this page. This compensation does not impact our ratings or reviews. Read our Editorial Guidelines here to learn more about our review process and to learn more about how we are compensated.

SeniorLiving.org Rating:
4.0 of 5
Questions? Speak with a Safe Step Specialist:
(888) 766-6911
taylor shuman
Taylor Shuman, Senior Tech Expert & Editor Read About Our Panel of Experts

Safe Step Key Takeaways

  • Safe Step offers a variety of walk-in tubs and showers designed for safety and comfort.
  • Safe Step does not list prices online, so you’ll need to get a free in-home consultation to receive a quote. Some sources estimate Safe Step tubs to cost anywhere from $2,500 to $8,000 on average.
  • While Safe Step is a high-quality company, it’s important to consider all of your options to find the one that best fits your needs and budget. Visit our list of the best walk-in tubs in 2024 to compare Safe Step to other leading brands.

Safe Step is an American-made brand that prioritizes safety for those gracefully aging in place while including several standard walk-in tub features to make bath time manageable and safe again.

It’s hard to get a handle on Safe Step prices upfront since they treat each product and installation as a custom job. You’ll need to book a free consultation before making your final decision, but the ultimate price will include all installation fees, keeping hidden costs at bay. In this review, we’ll cover everything you need to know about Safe Step in 2024, from tub features and our recommendations, to warranties and ways to save.

Safe Step walk-in tubs

Safe Step walk-in tubs

Pros About Safe Step

  • Professional installation is included in the price
  • Extensive lifetime warranty
  • Lowest price guarantee for a tub of comparable quality
  • Products exceed the standards set by the Americans with Disabilities Act
  • A+ rating and accreditation from the Better Business Bureau and a commendation from the Arthritis Foundation for Ease of Use

Cons About Safe Step

  • Prices are not easily determined
  • No brick-and-mortar stores

Comparing Safe Step to Other Top Brands

Safe Step is an excellent option for older adults who want a reliable walk-in tub with professional installation. As an added bonus, Safe Step products have lifetime warranties so that you never have to invest in another walk-in tub. That said, many customers have a hard time figuring out exactly how much their Safe Step tub will cost. So, if you want to consider a few other options before making a decision, be sure to check out our top-rated brands below.

We may receive compensation from the brands listed here. The compensation we receive from our partners impacts the products and services shown here, but it does not impact our ratings in any way. Our ratings are chosen through comprehensive research, clear methodologies, hands-on testing, and input from our team of experts.
SeniorLiving.org Rating:
5 of 5
Call for best price: Call to Order: (866) 948-5520
SeniorLiving.org Rating:
4.5 of 5
Call for best price: Call to Order: 800-720-2024

Getting to Know Safe Step

Founded in 2001, Safe Step is fairly new in the industry compared to some of its competitors, but it has grown considerably over the last few decades. While Safe Step started building walk-in tub models for residential homes, it has expanded its offerings over the years to become the go-to commercial bath refinishing company for some of the world’s largest hotel chains. Safe Step recently celebrated the installation of its millionth tub!

You may have seen Pat Boone promoting Safe Step tubs in their television ads. Unlike some of the other leading walk-in tub providers, Kohler, American Standard, or Jacuzzi, Safe Step exclusively manufactures walk-ins. Proudly American-owned and operated, Safe Step manufactures their products in Tennessee, where they perform a 14-point quality control inspection on every tub. Below, we’ll take a closer look at Safe Step’s products, including their walk-in tubs, showers, and hybrid tubs.

Did You Know?

Did You Know? You can use some medical alert systems in the shower or tub to keep you safe in the event of an emergency or fall. Visit our list of the best medical alert systems in 2024 to learn more.

Safe Step Pricing and Cost Estimates

It’s important to note that Safe Step’s prices for walk-in tubs are not listed online, and we weren’t able to get quotes over the phone. You’ll need a free in-home consultation to get a final quote. Safe Step won’t quote a price over the phone, as there are several installation factors that affect the cost, but you’re under no obligation to purchase. We do appreciate this commitment to accurate pricing estimates. It would be very frustrating if you received a quote online, only to find out the tub was going to cost a lot more once you signed on the dotted line.

Some estimate that Safe Step walk-in tubs cost anywhere from $2,500 to $8,000 on average, plus the cost of installation, which is at least a few thousand dollars. Just keep in mind, these are only estimates, and it’s best to consult with Safe Step for a more exact price.

Safe Step products are designed to fit within the imprint of your existing tub or shower, and there are three standard tub sizes. But, if you need a larger or smaller install, custom sizes are available. The good news is that unlike buying an Empava or Endurance brand tub from the Home Depots or Lowe’s of the world, you won’t be surprised by the high cost of installation, as it’s all included. The flip side of that is that you can’t inspect the tubs in a store before purchase.

Safe Step’s website encourages texting, online chatting, calling, or emails to connect with their sales team. You can also request a brochure if you’re at the earliest stages of research. Before you get too far down the road, call to ensure that they have an installation team in your area.

Safe Step offers a Helping Hands Initial Visit Discount to help offset costs. Discuss your options with a Safe Step representative, as there are discounts available for seniors and veterans, as well as financing plans for qualified individuals.

Safe Step Walk-In Tubs

Best for:

  • Seniors who enjoy relaxing in a hot bath
  • Those who have reduced mobility and have difficulty bathing in a standard tub without a caregiver present
  • Seniors who are looking for a bathtub equipped with an anti-slip floor and seats to avoid falls
  • Older adults who have difficulty standing for long periods of time
  • Those who would benefit from therapeutic aspects such as hydrojet water therapy
Safe Step - The standard tub

Safe Step – The standard tub

When evaluating walk-in tubs, it’s important to know what features you want to prioritize upfront. These tubs make that process a bit easier, as they come loaded with standard safety features, including anti-scald technology, anti-slip flooring, and grab bars (as 6 out of 10 falls happen at home1 these are essentials). Ten adjustable massaging jets help sore muscles, and a safe water ozone system keeps circulating clean water. For comparison, some of American Standard’s walk-in tubs feature 44 air and water jets, so if this feature is important to you, that’s something to consider.

The personal hygiene system is essentially a bidet built into the seat, while the chromotherapy lights shine in seven different colors, touting relaxation.

The Safe Step step-in height is just four inches, which compares well with other companies, and falls just above Kohler’s industry leading 3-inch step-in. The robust standard features are not universal in the industry; for example, the handheld shower wand is considered an add-on for some Homeward Bath models, so it’s something to take into account when doing price comparisons.

Good to Know:

Good to Know: If you’re considering a larger tub, double-check your water heater. Walk-in tubs are designed to be deep, therapeutic soaking tubs, and it helps to have at least a 40-gallon tank to adequately fill the tub with hot water.

If you’re looking for luxury, the optional MicroSoothe Air Therapy System offers a spa-like experience. Created to help heal dry, damaged, or depleted skin, the jet system gently deep cleans, oxygenates, hydrates, and exfoliates. Talk about a spa day! If you believe in the healing effects of aromatherapy2 and would like that feature included, you’ll need the MicroSoothe system as well.

Safe Step aromatherapy feature

Safe Step aromatherapy feature

Standard Features:

  • Safe Water ozone cleaning system
  • Personal hygiene therapy system
  • 10 adjustable hydrojets
  • Dual hydrotherapy massage system
  • Chromotherapy lights
  • Four-inch step-in
  • Two grab bars
  • Anti-slip flooring
  • A hand-held shower wand
  • Waterproof remote control
  • Contoured heated seat and backrest
  • Anti-scald technology
  • Fast filling and draining
  • Mold-resistant sanitary gel coat

Optional Features:

  • MicroSoothe Advanced Air Therapy System
  • Aromatherapy

Safe Step Walk-In Showers

Best for:

  • Older adults who prefer to take a quick shower over a bath
  • Those who have diminished mobility
  • Older adults who have a space that cannot reasonably accommodate a tub
Safe Step showers are built to fit your bathroom

Safe Step showers are built to fit your bathroom.

Like their tubs, Safe Step’s showers are designed to fit within the imprint of your existing shower or bath, minimizing your installation costs. The design of the shower is sleek, and the simple white-tile aesthetic integrates well with a broad range of bathroom styles. For seniors who prefer showers over baths, this is a great option that still comes loaded with safety features.

Safe Step shower

Safe Step shower

Standard Features:

  • EZ step or barrier-free anti-slip base
  • Round ergo valve grab bar
  • L-shaped ergo grab bar
  • Hand-held shower wand with three spray patterns
  • Eight-inch rainfall shower head
  • Pressure- and temperature-balancing valve
  • Full height three-shelf corner shower caddy
  • Tile composite wall
  • Six body jets
  • Handheld shower wand featuring three spray patterns

Optional Features:

  • Medical-grade silhouette safety seat
  • Sliding bypass glass door with integrated towel bars
Safe Step shower seat

Safe Step shower seat

The Hybrid Safe Step Tub

Best for:

  • Seniors who want the option to safely shower or luxuriously bathe
Safe Step hybrid tub

Safe Step hybrid tub

Safe Step’s hybrid option comes complete with all of the standard and optional bells and whistles of their tub (including the MicroSoothe Air Therapy System and aromatherapy), with the addition of a rainfall shower head and adjustable hand-held wand.

Good to Know:

Good to Know: In addition to improving your sleep quality, baths have been linked to lowering your risk of heart disease and stroke in recent studies.3

Safe Step Warranty

Safe Step’s lifetime warranty is one of the best in the business. This warranty is offered for all models, and it covers the door seal, faucets, water pumps, heaters, blowers, and parts and labor, plus a two-year warranty on caulking.

Final Thoughts

Safe Step prides itself on high quality at a fair price. While you won’t have an estimate in hand prior to your consultation, and there aren’t any brick-and-mortar stores to visit, the array of standard features, a trained installation team, and an excellent warranty create an attractive package worth considering for your walk-in bath or shower needs.

FAQs About Safe Step

Citations
  1. National Council on Aging (NCOA). (2022). Get the Facts on Falls Prevention
    .

  2. Mayo Clinic. (2020). What are the benefits of aromatherapy?.

  3. CNN Health. (2020). Taking a bath isn’t just relaxing. It could also be good for your heart, study says.

Written By:
Taylor Shuman
Senior Tech Expert & Editor
Read About Our Panel of Experts
As SeniorLiving.org’s tech expert and editor, Taylor has years of experience reviewing products and services for seniors. She is passionate about breaking down stigmas related to seniors and technology. She loves finding innovative ways to teach seniors about products and… Learn More About Taylor Shuman