Safe Step Walk-In Tubs Review and Costs

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Safe Step is an American-made brand that prioritizes safety for those gracefully aging in place while including a whole lot of standard features in their walk-in tubs to make bath time manageable again.

It's hard to get a handle on Safe Step prices upfront, as they treat each product and installation as a custom job. You'll need to book a free consultation and go through their process before making your final decision, but the ultimate price will include all installation fees, keeping hidden costs at bay. In this review, we'll cover everything you need to know about Safe Step, from tub features and our recommendations, to warranties and ways to save.

Safe Step walk-in tubs

Safe Step walk-in tubs

What We Like About Safe Step

  • Professional installation is always included
  • Extensive lifetime warranty
  • Lowest price guarantee for tub of comparable quality
  • Products meet and exceed the standards of the Americans with Disabilities Act
  • A+ rating and accreditation from the Better Business Bureau and a commendation from the Arthritis Foundation for Ease of Use

Things to Keep in Mind About Safe Step

  • Prices are not easily determined
  • No brick-and-mortar stores

Comparing Safe Step to Other Top Brands

Safe Step is an excellent option for seniors who want a reliable walk-in tub with professional installation. As an added bonus, Safe Step products have lifetime warranties so that you never have to invest in another walk-in tub. That said, many customers have a hard time figuring out exactly how much their Safe Step tub will cost. So, if you want to consider a few other options before making a decision, be sure to check out our top-rated brands below.

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Getting to Know Safe Step

You may have seen Pat Boone promoting Safe Step tubs in their television ads. Unlike some of the other leading walk-in tub providers, such as Kohler, American Standard, or Jacuzzi, Safe Step exclusively manufactures walk-ins. Proudly American owned and operated, Safe Step manufactures their products in Tennessee, where they perform a 14-point quality control inspection on every tub. Below, we'll take a closer look at Safe Step's products, including their walk-in tubs, showers, and hybrid tubs.

Safe Step Pricing and Cost Estimates

Before you start shopping, it's important to note that Safe Step's prices for its walk-in tubs are not listed online and can't be provided over the phone. Ultimately, you will need a free in-home consultation to get a final quote. Safe Step won't quote a price over the phone, as there are so many installation factors that affect the cost, but you're under no obligation to purchase.

Safe Step products are designed to fit within the imprint of your existing tub or shower, and there are three standard tub sizes. But, if you need a larger or smaller install, custom sizes are available. The good news is that unlike buying an Empava or Endurance brand tub from the Home Depots or Lowe's of the world, you won't be surprised by the high cost of installation, as it's all included. The flip side of that is that you can't inspect the tubs in a store before purchase.

FYI: Safe Step offers a Helping Hands Initial Visit Discount to help offset costs. Discuss your options with a Safe Step representative, as there are discounts available for seniors, veterans, as well as tailored financing plans for qualified individuals.

Safe Step's website encourages texting, online chatting, calling, or emails to connect with their sales team. You can also request a brochure if you're at the earliest stages of research. Before you get too far down the road, call to ensure that they have an installation team in your area.

Safe Step Walk-In Tubs

Best for:

  • Seniors who enjoy relaxing in a hot bath
  • Those who have reduced mobility and have difficulty bathing in a standard tub without a caregiver present
  • Older adults who have difficulty standing for long periods of time
  • Those who would benefit from therapeutic aspects such as hydrojet water therapy.
Safe Step - The standard tub

Safe Step – The standard tub

When evaluating walk-in tubs, it's important to know what features you want to prioritize upfront. These tubs make that process a bit easier, as they come loaded with standard safety features, including anti-scald technology, anti-slip flooring, and grab bars (as 6 out of 10 falls happen at home1 these are essentials). Multiple adjustable massaging jets help sore muscles, and a safe water ozone system keeps circulating clean water. The personal hygiene system is essentially a bidet built into the seat, while the chromotherapy lights shine in seven different colors, touting relaxation.

The Safe Step step-in height is just four inches, which compares well with other companies, and falls just above Kohler's industry leading 3-inch step-in. The robust standard features are not universal in the industry; for example, the handheld shower wand is considered an add-on for some Homeward Bath models, so it's something to take into account when doing price comparisons.

Good to Know: If you're considering a larger tub, double-check your water heater. Walk-in tubs are designed to be deep, therapeutic soaking tubs, and it helps to have at least a 40-gallon tank to adequately fill the tub with hot water.

If you're looking for luxury, the optional MicroSoothe Air Therapy System offers a spa-like experience. Created to help heal dry, damaged, or depleted skin, the jet system gently deep cleans, oxygenates, hydrates, and exfoliates. Talk about a spa day! If you believe in the healing effects of aromatherapy2 and would like that feature included, you'll need the MicroSoothe system as well.

Safe Step aromatherapy feature

Safe Step aromatherapy feature

Standard Features:

  • Safe Water ozone cleaning system
  • Personal hygiene therapy system
  • 10 adjustable hydrojets
  • Dual hydrotherapy massage system
  • Chromotherapy lights
  • Low step-in
  • Two grab bars
  • Anti-slip flooring
  • A hand-held shower wand
  • Waterproof remote control
  • Contoured heated seat and backrest
  • Anti-scald technology
  • Fast filling and draining
  • Mold-resistant sanitary gel coat

Optional Features:

  • MicroSoothe Advanced Air Therapy System
  • Aromatherapy

Safe Step Walk-In Showers

Best for:

  • Older adults who prefer to take a quick shower over a bath
  • Those who have diminished mobility
  • Older adults who have a space that cannot reasonably accommodate a tub
Safe Step showers are built to fit your bathroom

Safe Step showers are built to fit your bathroom

Like their tubs, Safe Step's showers are designed to fit within the imprint of your existing shower or bath, minimizing your installation costs. The design of the shower is sleek, and the simple white-tile aesthetic integrates well with a broad range of bathroom styles. For seniors who prefer showers over baths, this is a great option that still comes loaded with safety features.

Safe Step shower

Safe Step shower

Standard Features:

  • EZ step or barrier-free anti-slip base
  • Round ergo valve grab bar
  • L-shaped ergo grab bar
  • Hand-held shower wand with three spray patterns
  • 8-inch rainfall shower head
  • Pressure- and temperature-balancing valve
  • Full height three-shelf corner shower caddy
  • Tile composite wall

Optional Features:

  • Medical-grade silhouette safety seat
  • Sliding bypass glass door with integrated towel bars
Safe Step shower seat

Safe Step shower seat

The Hybrid Safe Step Tub

Best for:

  • Seniors who want the option to safely shower or luxuriously bathe
Safe Step hybrid tub

Safe Step hybrid tub

Safe Step's hybrid option comes complete with all of the standard and optional bells and whistles of their tub (including the MicroSoothe Air Therapy System and aromatherapy), with the addition of a rainfall shower head and adjustable hand-held wand.

Good to Know: In addition to improving your sleep quality, baths have been linked to lowering your risk of heart disease and stroke in recent studies.3

Safe Step Warranty

Safe Step's lifetime warranty is one of the best in the business. This warranty is offered for all models, and it covers the door seal, faucets, water pumps, heaters, blowers, and parts and labor, plus a two-year warranty on caulking.

Wrapping Things Up

Safe Step prides itself on high quality at a fair price. While you won't have an estimate in hand prior to your consultation, and there aren't any brick-and-mortar stores to visit, the array of standard features, a trained installation team, and excellent warranty create an attractive package worth considering for your walk-in bath or shower needs.

FAQs About Safe Step

SeniorLiving.org Rating:
4.0 of 5
Call for best price: Call to Order: (888) 766-6911
Citations
  1. National Council on Aging (NCOA). (2022). Get the Facts on Falls Prevention
    .

  2. Mayo Clinic. (2020). What are the benefits of aromatherapy?.

  3. CNN Health. (2020). Taking a bath isn't just relaxing. It could also be good for your heart, study says.