American Standard Walk-In Tubs Review and Pricing
American Standard offers walk-in tubs with a wide variety of customizable features, Quick Drain technology, and a lifetime warranty.
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(866) 948-5520
If you’re looking to safety proof your bathroom with a walk-in tub – or you just want the spa-like features they offer, such as massage jets for arthritis1 and achy joints – American Standard is one of the country’s leading walk-in bath providers. With more than 150 years in the plumbing appliance business, American Standard has expanded its offerings over the years to include safer tubs that meet the needs of older adults. The company has an A+ rating from the Better Business Bureau, gets high marks for customer service, and their walk-in tubs earn the Arthritis Foundation’s “Ease of Use” seal. You can find American Standard walk-in tubs at major retailers such as Wayfair, Home Depot, and Lowe’s. You can also shop directly through American Standard, which we recommend.
Our team spent over 50 hours researching American Standard’s walk-in tubs. In this review, we’ll take a closer look at American Standard and our shopping experience to see how they compare to competitors like Kohler and Universal Tubs. Overall, American Standard offers top quality, all-in-one features, and an impressive warranty that includes installation and labor. On the downside, they’re not the cheapest (but no walk-in tub is), and nailing down a firm price is tough with nearly 100 feature combinations. Here’s what you need to know before you buy.
Pros About American Standard
- Well-known, trusted brand
- The most therapeutic jets. You can get up to 44 adjustable air and water jets with the RevitaJet hydrotherapy system, more than any other walk-in tub, currently
- Fastest drainage. Quick Drain technology drains your tub in under two minutes. Most walk-ins take five to 15 minutes.
- Slip-resistant tub floor
- Easy-touch controls
- Free quote and in-home evaluation
- Professional installation. American Standard has the most extensive network of walk-in tub installers in the U.S. and Canada. Installers are licensed and insured.
- Lifetime warranty. It’s the only walk-in tub company that covers bathtub, installation, and labor.
Cons About American Standard
- Price transparency. With so many options customizable to your space, it’s tough to nail down the exact cost without an in-home assessment.
- Standard-feature transparency. The company touts its quick-drain technology and 44-jet system but doesn’t offer them with all units. That’s not immediately obvious in the product descriptions.
- Returns and restocking fees. Original shipping fees are nonrefundable. For bathtub returns, add a $100 freight fee. Made-to-order items are nonrefundable.
- Overall expense. American Standard walk-ins tend to cost more on average than budget competitors such as AmeriGlide.
How Does American Standard Stack Up?
American Standard is a trusted brand that provides high-end products for the home, including walk-in tubs. However, American Standard walk-in tubs do not come cheap. They might be great products, but if you’re an older adult on a fixed budget, you may want to find something more affordable. If you’re shopping for a walk-in tub and you want to learn more about your options, be sure to check out the top alternatives below.
American Standard Walk-In Tub Lineup
Below, we break down the various walk-in tubs American Standard offers, their features, and whom they’re best suited for.
Popular Walk-in Tub Features
American Standard’s offerings have evolved over the years to include a wide variety of tubs, customizable features, and luxury add-ons. The company’s product line has grown to include hundreds of tubs with new features like quick drain technology and built-in aromatherapy, so you can find the one that’s right for your needs. We’ll take a look at these features below:
Standard features:
- Low 3-inch threshold
- Built-in grab bar
- ADA-compliant built-in seat
- Slip-resistant textured floor
- Leak-free, outward-opening door (left- or right-opening available)
- Wide, wheelchair-friendly entryway
One quick note: We appreciate that American Standard tubs offer wheel-chair friendly entry. Kohler, for one comparison, doesn’t make a tub designed for wheelchair users like American Standard, Safe Step, and Boca.
Luxury options:
- Patented Quick Drain empties water in two minutes so you can exit quickly. No additional plumbing adjustments required
- RevitaJet hydrotherapy system features 44 air and water jet massagers
- In-line heating keeps water consistently warm during the bath and protects from extreme temperature fluctuations
- Chromotherapy (light therapy) with seven colors
- Aromatherapy (built-in option)
- Hand shower
- Solid brass fixtures
Pro Tip: Buying directly from American Standard may be the easiest and safest way to go. Retailers that sell popular units usually don’t include installation, so you’d have to hire a contractor. Take advantage of the free in-home evaluation and network of licensed installers.
So how do these features compare to other brands? Ella’s Bubbles also offers brass fixtures for several of their walk-in tubs as an add-on, and brass faucets come standard on Ella’s Ultimate Walk-In tub. Like Boca walk-ins, American Standard offers optional heated seats and backrests, which can keep you warmer and more comfortable while the tub is filling and emptying.
The Different Types of American Standard Walk-In Tubs
American Standard offers four main categories of walk-in tubs: air baths, deep soaking tubs, whirlpool tubs, and combo massage tubs. Let’s take a look!
- Air bath: Multiple air jets create gentle massaging bubbles you can adjust for comfort. This type of tub is best for seniors with minor aches and pains or sensitivities who want hydrotherapy but need milder massaging jets than water jets provide. If you’ve ever been in a hot tub or jacuzzi and felt like the water jets were too intense, an air bath is a great alternative for you!
American Standard air bath
- Deep soaking tub: This tub is like a regular tub but deeper and with a slightly reclining seat, making it ideal for longer soaks. We recommend a soaking tub for budget-conscious seniors who prioritize safety. Other companies that offer extra deep walk-in tubs include Boca, American Tubs, and Kohler. American’s 55-inch tub might be a good choice for taller older adults whose bathrooms can accommodate the extra depth and size. If you’re not interested in lots of bells and whistles and you just want a nice soak after a long day, go with a soaking tub.
American Standard deep soaking tub
- Whirlpool tub: Six water jets create a jacuzzi-like massage effect with adjustable stream strengths and locations (e.g., legs or back only). Whirlpool tubs are our pick for older adults who have arthritis or other aches and pains, and those who need massaging heat therapy. (Most walk-in tub makers offer a whirlpool tub, including Kohler, Ella’s Bubbles, Endurance, and Safe Step.)
American Standard whirlpool-jet walk-in tub
- Combo massage: Get the full spa treatment with both air and water jet massagers. A combo massage tub is best for older adults with arthritis or other circulatory issues who need highly adjustable massage settings.
American Standard combo massage walk-in tub
American Standard Pricing
Prices vary dramatically by tub type, features, and installation, which is typical for the industry. We visited Home Depot and found that a basic walk-in soaking tub starts at $3,000, with most of their tub models in the $4,000 to $7,000 range. However, that price only covers delivery to your house; you still need to transport the tub to the bathroom and install it. Including installation, American Standard walk-in tubs cost anywhere from $4,000 to $12,000 or more. As we’ve pointed out, Universal walk-in tubs are priced lower, with models ranging from $1,000 to $5,000 range.
Pro Tip: Be sure to read the fineprint in your financing agreement for a walk-in tub. American Standard’s 12-month financing deals (subject to credit approval) are available for a minimum purchase of $10,000, and are interest-free if you pay in full within 12 months. If you don’t, an interest rate of nearly 18 percent will be charged on the remaining balance.
If you buy directly from American Standard, you can get 12 months of 0-percent financing and no payments. Below is a closer look at pricing:
| Walk-In type | Price range | Best for |
|---|---|---|
| Soaking Tub | $4,000 | Budget and basic safety |
| Air Bath | $5,500-$10,500 | Mild hydrotherapy |
| Whirlpool | $5,500-$10,500 | People with arthritis |
| Combination Massage | $6,500-$12,000 | Spa lovers |
>> Compare: American Standard vs Safe Step
American Standard Warranties
American Standard really outshines the competition with its warranties. It’s the only company that offers a lifetime warranty on the whole shebang: the bathtub, installation, fixtures, parts, and labor (if you purchase and install directly through them). While you might pay more up front, it’s a substantial long-term benefit if something goes wrong.
How to Purchase and Install an American Standard Tub: Five Tips
You can purchase American Standard walk-in bathtubs in a few ways:
- In-person at a showroom or retailer
- Online via a retailer
- Online directly through the manufacturer with a consultation
Installation is the hard part. You can buy an American Standard walk-in tub from a retailer and install it yourself. But unless you’re installing a no-frills soaking tub, many walk-ins require additional plumbing or retrofitting. From purchase to installation, follow these five best practices to get the smoothest experience:
- Buy direct. As we shopped for an American Standard tub, we discovered that buying a walk-in tub directly from the company is the easiest way to get the right setup and proper installation. That’s because they require a consultation to assess your space and offer a warranty on the work. If you go through a retailer, choose one that provides a similar service.
- Buy online with caution. Price shopping online can save hundreds, even thousands, of dollars up front. Search online for “American Standard walk-in tubs,” and you’ll see hundreds of results. Just remember, buying online usually means you have to arrange for installation yourself. Make sure you understand the company’s return policy if you go this route. For one example, any product defects in Universal walk-in tubs must be reported within five days of receiving the tub. Any issues could become a headache if you don’t realize there’s a problem while waiting to set up installation with a local contractor. If you must buy online, purchase through an established e-retailer with a good seller reputation, or order online through a physical retailer like Lowe’s or The Home Depot. They usually have better return policies and may offer vetted delivery or installation options.
- Talk to a human. Walk-in tubs have dozens of options. Installation can involve a huge amount of work. Most sizes are standard, so you don’t have to walk into a physical store. However, talking through the choices and requirements with a representative can save you from post-purchase headaches and repair costs.
- Get an in-person evaluation. American Standard offers a free online quote, but to get exact pricing, you’ll need to have them assess your space (Safe Step and Kohler also require in-home consultations). You don’t want to buy the fancy jet model only to find out it requires all-new plumbing or significant renovations.
- Invest in professional installation. Installing a walk-in tub can be tricky. One of American Standard’s biggest selling points is its network of licensed installers. This adds to the total cost, but the lifetime warranty covers the tub, fixtures, installation, and labor.
Pro Tip: Most insurance, including Medicare, won’t cover walk-ins, because they’re not considered durable medical equipment. But check Medicaid: Some states cover special home modifications (such as installations) or equipment for qualifying seniors.
Customer Reviews of American Standard Walk-In Tubs
Many reviewers report great experiences with American Standard walk-in tubs, from a smooth installation process (one reviewer said his tub was installed in seven hours) to enjoying the therapeutic benefits of their tubs. Many noted that salespeople were helpful in answering questions throughout the process, and that installers were competent and did a great job cleaning up after they were done.
Pro Tip: Most insurance, including Medicare, won’t cover walk-ins because they’re not considered durable medical equipment. But check Medicaid: Some states cover special home modifications (such as installations) or equipment for qualifying seniors.
Other less-pleased reviewers report some serious problems. One said the installers left holes and cracks in the wall and did sloppy caulking and cut work. Another said that although their warranty covers labor, it was difficult to get an appointment with a company repair person, and they were told the company is short-staffed. One reviewer wrote that after a year, their $23,000 tub door seal failed and flooded their bathroom. They also said it was taking weeks to get a repair person out to fix it, despite their warranty.
It can be frustrating trying to gauge a company’s products and work from online reviews, which often include one-star and five-star reviews with few in between. So it’s worth noting that American Standard’s positive walk-in tub reviews far outweigh the negative ones, and company representatives seem to take complaints seriously.
Our Methodology: How We Evaluate American Standard Walk-In Tubs, Showers, and Hybrids
Our team of tech experts thoroughly researched American Standard’s walk-in tubs, showers, and hybrids so seniors can make an informed purchase.
Here are more details about what we consider during our evaluation and review process:
- Design and ease of use: A good-quality walk-in tub will be made from durable materials, have water-tight doors, and features like hand-held shower heads that make bathing easier and safer for adults with mobility issues. In addition to standard safety features, we look for features that make using walk-in tubs and showers more pleasant and luxurious, such as therapeutic jets and aromatherapy features.
- Price: Because walk-ins are a major expenditure, we provide cost information as accurately as we can, noting, for example, which elements are included in standard-model tubs and which installation costs might be out of pocket, depending on the company. We also note when companies offer financing options and special discounts, such as holiday promotions and military veteran discounts.
- Safety features: Evaluating safety elements include taking note of important features such as step-in height, anti-slip surfaces, handles that are durable and easy to operate, and temperature moderating anti-scald technology. We factor these features into products’ overall value.
- Customization options: For some seniors, customization options and luxury add-ons might be more important, while others might prefer a simpler walk-in tub with fewer bells and whistles. We do our best to give an accurate picture of a range of products to suit everyone’s budget and needs.
- Industry recognition: Part of our evaluation includes companies’ longevity and reputation, as well as any awards and certifications they might have earned for their walk-in tub and showers.
- Installation: We research what customers say about the installation process with each company we review, to give as accurate a picture of the process as possible.
- Warranty: Product warranties are particularly important when purchasing expensive items, so we scrutinize each company’s warranty as part of our evaluation.
American Standard Walk-In Tubs: The Verdict
Buying a walk-in tub is expensive, but with 80 percent of older adult falls happening in the bathroom, it can be a vital safety measure. In terms of established reputation, American Standard is up there with well-known brands like Kohler. Their tubs can be more expensive because they have more all-in-one models. However, they offer the best warranty. If you want spa-like bells and whistles, American Standard provides good overall value.
Frequently Asked Questions About American Standard
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How much do American Standard walk-in tubs cost?
American Standard walk-in bathtubs range from about $4,000 for a basic soaking tub (including installation) up to $12,000 for a top-of-the-line custom model with all the therapeutic fixings.
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Does Medicare cover walk-in tubs?
No, Medicare does not classify walk-in tubs as “durable medical equipment” and therefore does not cover them. Some Medicaid and government programs may help subsidize them if they qualify for specific home-improvement criteria.
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What are the health benefits of walk-in tubs?
The benefits are twofold: safety and therapeutic value. Walk-in tubs have a low-threshold door that opens out so you can step through. Usually, the step is between 3 and 7 inches versus a 12- to 24-inch standard tub. Secondary benefits include whirlpool jets, chromotherapy, and aromatherapy, which can help with arthritis, aches, pains, and overall relaxation.
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How long do I have to wait for the tub to drain before I can get out?
That depends on the tub you buy. American Standard walk-in tubs have Quick Drain technology, which empties them in two minutes or less. That’s better than the usual draining time of five to 15 minutes, but it costs extra.
American Standard. (2024). Raising the Standard to Benefit You.