Yes Hearing Review

Yes Hearing offers prescription hearing aid fittings and aftercare from the comfort of your home.

SeniorLiving.org Rating:
4.5 of 5
See Pricing Links to Yes Hearing
45-day money-back guarantee
Up to 40% lower than retail price
Free hearing tests
6 hearing aid brands offered

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SeniorLiving.org Rating:
4.5 of 5
See Pricing Links to Yes Hearing
Ruth Reisman
Dr. Ruth Reisman, Audiologist Read About Our Panel of Experts

Yes Hearing provides in-home and online audiologist care as well as hearing aids delivered straight to your door so that you can find the right hearing devices from the comfort of your own home. They don’t make hearing aids, but they do offer six of the top hearing aid brands on the market. And because it’s an online service, Yes Hearing offers more competitive prices than traditional clinics. They also offer a generous 45-day money-back guarantee, while still offering personalized and in person support from experts.

The question is, does it make sense to get your hearing device needs from a service like Yes Hearing? To answer that, our experts tried out Yes Hearing services and closely assessed their offerings. Here’s what we learned.

Ruth Reisman
Expert Insights
From Dr. Ruth Reisman, Audiologist
The great thing about Yes Hearing is that they offer high-level prescription devices at more affordable prices. They provide a range of hearing aids with features like Bluetooth compatibility and noise reduction, and customers can shop online with virtual consultations for personalized support. Yes Hearing also offers a risk-free trial period, allowing users to test the devices before committing. An audiologist or hearing instrument specialist will conduct the fitting of the devices in your own home, if located in an area of the service, which makes some elements of learning to use your new hearing aids easier. However, follow-up care is primarily virtual. Therefore, the need for being tech-savvy or having support from significant others is still high.

Pros About Yes Hearing

  • Thorough and personalized product support
  • In-home hearing aid fittings
  • Continuing aftercare support for hearing aids
  • Wide selection of hearing aids
  • Easy to get in touch with customer support
  • 45-day money-back guarantee
  • Custom-molded products

Cons About Yes Hearing

  • No in-person offices
  • Pricier than some other online retailers
  • No standardized warranty
  • Home fittings only available in select states

Yes Hearing Versus Purchasing Directly From Hearing Aid Brands

Yes Hearing goes the extra mile to provide quality service and customer support to seniors. We like that they offer a middle-ground between OTC hearing aid brands and traditional prescription hearing aid providers by offering prescription hearing aids online, often at lower prices. Plus, Yes Hearing has a lot of different hearing aid brands and products to choose from. However, if you like to buy your hearing aids directly from a provider rather than going through a middleman, Yes Hearing might not be the right fit for you. If you want to compare Yes Hearing to the competition or search for some more affordable options, consider our favorite providers we’ve tested below.

We may receive compensation from the brands listed here. The compensation we receive from our partners impacts the products and services shown here, but it does not impact our ratings in any way. Our ratings are chosen through comprehensive research, clear methodologies, hands-on testing, and input from our team of experts.
SeniorLiving.org Rating:
4.8 of 5
See Pricing Links to Jabra Enhance
SeniorLiving.org Rating:
4.7 of 5
See Pricing Links to MDHearing
Call for best price: Call to Order: 800-422-9380
SeniorLiving.org Rating:
4.3 of 5
See Pricing Links to Eargo
Call for best price: Call to Order: 855-922-3431

How Yes Hearing Works

We found Yes Hearing’s process for buying hearing aids simple and easy, on par with some of the best OTC hearing aid providers like MDHearing and Sony. Here are the steps to purchasing hearing aids from the company.

» Learn About: How to Choose a Hearing Aid

1. Speak with an audiologist.

To begin the process of purchasing hearing aids, you’ll need to schedule a consultation with a Yes Hearing audiologist. During this call, they’ll ask about your lifestyle, budget, and needs. The audiologist will also answer any questions you may have about hearing loss and hearing aids. Based on the conversation, the audiologist will make a product and care recommendation for you.

2. Take a hearing test.

If you haven’t taken a hearing test yet, Yes Hearing provides free at-home hearing tests. They’ll send a local audiologist to your door to conduct a full hearing test and prepare you to receive your hearing aids.

» You Might Like: Free Online Hearing Test

3. Get your hearing aids programmed and fitted.

Once you’ve chosen and purchased your hearing aids based on the audiologist’s recommendation, a hearing expert will come to your home to fit your hearing aids. They’ll check the programming and adjust the hearing aids as needed. Your hearing expert can also answer any questions about your hearing aids to help you make adjustments on your own.

4. Access in-person and remote aftercare.

If needed, you can schedule additional home visits and remote programming adjustments. Every hearing aid purchase includes aftercare. You can book these aftercare sessions at any time, especially as you get accustomed to your new hearing aids.

Did You Know?

Did You Know? Less than 30 percent of seniors ages 70 and up who would benefit from hearing aids have ever used them.1

How Much Does Yes Hearing Cost?

At Yes Hearing, the price of a set of hearing aids depends on their level — not to be confused with the “power level.” Yes offers three power levels: Regular, Power (P), and Super Powered (SP). Regular hearing aids are generally reserved for those with mild to moderate hearing loss, while P and SP hearing aids are better suited for severe to profound hearing loss.

» Related Reading: Best Hearing Aids for Severe Hearing Loss

While the power level can affect price, Yes Hearing offers different price points based on its four levels of hearing aids:

  • Essential: $1,395+ per pair. Essential hearing aids are generally designed for home use and basic sound amplification.
  • Advanced: $2995+ per pair. Advanced hearing aids come with a higher price tag than Yes Hearing’s Essential level, but they also come with convenient features like Bluetooth and rechargeable batteries. Like Essential hearing aids, hearing aids in the Advanced level are still better for adults who avoid crowded or noisy environments and just need amplification at home.
  • Premium: $3,495+ per pair. The Premium level is a step up from advanced, offering seniors with more active lifestyles better options to overcome moderately noisy environments.
  • Ultimate: $3995+ per pair. Ultimate hearing aids are the best that Yes Hearing has to offer. They are designed to minimize background noise, even in very noisy environments like restaurants or sporting events.
Ruth Reisman
Expert Insights
From Dr. Ruth Reisman, Audiologist
Many patients that have used Yes Hearing appreciate that they can shop for prescription hearing aids online, and that there is also a virtual consultation with a professional to help users select the right hearing aid for their needs.

In terms of hearing aid sound quality and features, the Essential and Advanced levels from Yes Hearing offer less than seniors could get from affordable OTC hearing aid brands like Eargo or Jabra Enhance. The real benefits come with the in-person fittings and adjustments — some of the biggest perks of prescription hearing aids. If it’s in your budget and you want more than standard sound amplification, we recommend spending more for hearing aids from the Premium or, ideally, Ultimate levels at Yes Hearing.

FYI:

FYI: Approximately 55 percent of Americans ages 75 and over have severe or profound hearing loss.2

One downside is that Yes Hearing doesn’t offer transparent pricing with every product it sells. Some brands and hearing aid styles, for example, show you exactly how much you would pay for one hearing aid or a pair (minus taxes and other fees). However, for some hearing aids, particularly older models, you have to call a representative to get a price. This is not as convenient as most OTC hearing aid providers that tell you exactly how much your model will cost.

» Compare OTC Providers: MDHearing vs. Eargo

Regardless of the “level” you choose, every purchase from Yes Hearing includes at least three physical home fittings with a hearing specialist and unlimited remote follow-up care. If you need your hearing aids adjusted, a Yes Hearing audiologist can make the adjustments remotely while speaking to you over the phone. Keep in mind that you may be charged additional fees if you need extra in-person appointments after your three allotted fittings.

» Also Check Out: How to Put in Hearing Aids

Trying to decide if you should purchase directly from a provider or through Yes Hearing? Yes Hearing is the best option for those who want to compare multiple industry-leading providers in one place. In our experience, it’s also an excellent choice for those who don’t want an initial in-person visit, as the process starts online with Yes Hearing. However, if you want more personalized, in-person care from a specific provider, we’d recommend purchasing directly from your preferred brand.

Ruth Reisman
Expert Insights
From Dr. Ruth Reisman, Audiologist
Yes Hearing could be a good option for you if you are tech-savvy but still place value on individualized care.

Available Hearing Aid Brands

Yes Hearing offers products from the six manufacturers below.

  • Phonak: Under parent company Sonova, one of the biggest hearing aid manufacturers in the world, Phonak offers the only completely invisible hearing aid. The company also carries a wide range of hearing aid models suitable for different levels of hearing loss. Visit our Phonak review to learn more.
  • Oticon: A hearing aid maker from Copenhagen, Oticon has been manufacturing hearing devices since the 1940s. With a selection of around 40 hearing aid models, Oticon has hearing aids to support all levels of hearing loss. Read our Oticon review for more information.
  • Starkey: Started in 1967 by Bill Austin, Starkey is a U.S.-based company that offers hearing aids to suit different lifestyles and types of hearing loss. They also offer hearing aids with AI technology and unique features like fall detection and activity tracking. Head to our Starkey review for more details.
  • ReSound: ReSound, a pioneer in the hearing aid industry, has been around since 1943. The company is known for being the first hearing aid company to deliver 2.4GHz technology in hearing aids for direct connectivity and streaming. ReSound’s mission is to create hearing solutions that replicate normal hearing by offering hearing aids for individual needs. Read our review of ReSound for a closer look.
  • Signia: Owned by WS Audiology, Signia is one of the top three hearing aid brands in the world. Originally known as Siemens, it was the first to offer wireless ear-to-ear connectivity. In addition to offering a wide variety of hearing aids, Signia also has hearing aids for people with one-sided hearing loss. Check out our Signia review to learn more.
  • Unitron: Based in Canada and founded in 1964, Unitron was formed after founders Fred Stork, Rolf Strothmann, and Rolf Dohmer switched from offering electronic repairs to hearing instruments. Unitron is also part of Sonova.
Money-Saving Tip:

Money-Saving Tip: If you’re looking for hearing aids on a budget, check out our top picks for cheap hearing aids for seniors.

Need Help Finding the Right Hearing Aid?

Answer a few easy questions to find the hearing aid that’s right for you.

Comparing Yes Hearing’s Prices to the Competition

Yes Hearing’s pricing is on par with other online retailers that bundle services with your purchase. At these retailers, the cost of hearing aids usually includes a hearing test, programming and fitting appointments, and follow-up care.

» Compare Providers: Phonak vs. Starkey

On the other hand, there are more affordable hearing aids from other online providers that don’t bundle services. For example, MDHearingAid’s prices start at less than $300 per pair. Just keep in mind that these more affordable options are typically appropriate for mild to moderate hearing loss only. Depending on your budget and level of hearing loss, it may be worthwhile to invest in a bundle from Yes Hearing to receive the services and aftercare you need.

Pro Tip:

Pro Tip: If you’re new to hearing aids and hearing loss, visit our 2024 guide to hearing aids.

Compared to traditional in-person retailers, Yes Hearing costs less. If you visit an audiologist or hearing clinic, you usually pay for the adjustment and programming of each hearing aid separately. Line items, such as cleanings and other aftercare services, tend to add up at hearing clinics if you go with an unbundled service. However, in-person retailers may allow for more flexible pricing if you choose only a few select services.

Is Yes Hearing Right for Me?

Yes Hearing is best for you if:

  • You’re on a budget: Yes Hearing offers a wide selection of hearing aids, so you’ll be able to find a pair that suits your needs and budget. They offer financing options, so you can pay for your hearing aids over time.
  • You’ve never had hearing aids: Yes Hearing walks you through the process of getting hearing aids; they’ll even send an expert to your home if you need a hearing test. The company makes it easy to learn more about hearing aids and get the help you need through their consultations and customer support.
  • You don’t want to visit an office in person: If you want to purchase hearing aids and receive care online, Yes Hearing is a great option. You’ll still receive professional advice and care from an audiologist.
Did You Know?

Did You Know? A study by Johns Hopkins showed that low-income seniors were more likely to report difficulty hearing with their hearing aids than higher-income seniors.3

If you prefer to have one trusted audiologist or hearing clinic to go to, we’d recommend going with the traditional hearing aid experience from brands like Widex or ReSound. At Yes Hearing, you may not get the same expert every time you have a question, so an in-person assessment is perfect for those who don’t mind paying more for continuity of care. Plus, an audiologist at an in-person office will give you medical clearance before you purchase your hearing aids so that you can be confident they suit your individual hearing loss.

Our Methodology

How We Researched Yes Hearing

Our tech team spent more than 50 hours researching Yes Hearing and working directly with our resident audiologist, Dr. Ruth Reisman, to evaluate the strengths and weaknesses of the brand. Here’s what our process looked like when researching Yes Hearing:

  1. We researched the company’s website, evaluating its offerings and the ease of choosing a hearing aid. We also checked how easy it was to determine pricing on different hearing aid brands and models.
  2. We discussed Yes Hearing and its offerings with licensed audiologists and their patients.
  3. We contacted customer service several times to evaluate the quality of care by phone.

The Factors We Used to Evaluate Yes Hearing

We based our evaluations on our own experiences with Yes Hearing, as well as feedback from audiologist Dr. Reisman, patient reviews, and conversations with the provider’s customer support staff. More specifically, we evaluated Yes Hearing using the following criteria:

  • Product lineup: It’s important to consider what hearing aid options a company like Yes Hearing offers in terms of brand, style, hearing loss level, and specific functionality. Yes Hearing has six brands and dozens of styles and models, giving seniors various options to choose from (with the recommendations of their audiologist).
  • Pricing: Pricing is always a major factor, especially for seniors on a budget. Fortunately, Yes Hearing offers some of the top brands of prescription hearing aids, often at lower prices than going through the hearing aid manufacturing directly. Additionally, Yes Hearing offers financing on many of its hearing products.
  • Hearing technology: Hearing aid technology has advanced rapidly in the last decade alone. Nowadays, prescription hearing aids available through companies like Yes Hearing offer more advanced tech, like Bluetooth connectivity and AI optimization, to address specific issues like tinnitus or single-sided hearing loss.
  • Fittings and customer care: Yes Hearing distinguishes itself from OTC hearing aid brands by offering in-person fittings and three covered adjustments (plus additional adjustments for a fee). We evaluated the quality of Yes Hearing’s offerings from hearing specialists, as well as its standard customer care team.
  • Brand reputation: Brand reputation is extremely important, as it shows that a hearing aid provider delivers quality products to consumers.

Why Trust Us?

Our team of tech experts tries out the latest gadgets and devices for seniors each year. We’ve logged hundreds of hours testing and reviewing hearing aids from dozens of brands.

In addition to our hands-on research, we work alongside experts with decades of experience prescribing hearing aids and helping seniors with hearing loss. Our resident licensed audiologist, Dr. Ruth Reisman, has firsthand experience with the brands we discuss, including Yes Hearing.

Final Thoughts on Yes Hearing

If you’re new to hearing aids or want to streamline the process of getting hearing aids, Yes Hearing makes it easy to get the products and help that you need. With a wide selection of hearing aids and expert support available at every step, Yes Hearing is one of the best choices for older adults who prefer personalized care at home. However, prices may be steep for those on a tight budget. Still, the company offers top hearing aid brands and thorough customer support, making it a strong option for your next hearing aid purchase.

Frequently Asked Questions About Yes Hearing

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Citations
  1. National Institute on Deafness and Other Communication Disorders. (2024). Quick Statistics About Hearing, Balance, & Dizziness.

  2. National Institute on Deafness and Other Communication Disorders. (2024). Quick Statistics About Hearing, Balance, & Dizziness.

  3. Johns Hopkins Bloomberg School of Public Health. (2019). Older People Who Use Hearing Aids Still Report Hearing Challenges.

Written By:
Dr. Ruth Reisman
Audiologist
Read About Our Panel of Experts
Ruth Reisman, AuD MBA, is a licensed audiologist and hearing aid dispenser in New York state and is certified by the American Speech and Hearing Association. She is an associate adjunct professor for the CUNY Graduate Center and Touro College… Learn More About Dr. Ruth Reisman