Yes Hearing Review
Yes Hearing provides in-home and online audiologist care as well as hearing aids delivered straight to your door so that you can find the right devices for your needs from the comfort of your own home. Because Yes Hearing’s services are online, they’re offered at a lower price than traditional hearing clinics. The company offers six of the top hearing aid brands on the market, personalized online and in-person support from experts, and a 45-day money-back guarantee.
With the support Yes Hearing offers, you can make an informed decision on your hearing aid purchase with little risk. To help you decide whether Yes Hearing is right for you, here’s an overview of Yes Hearing’s pricing, available hearing aids, services offered, and more!
Pros About Yes Hearing
- Very thorough and personalized product support
- In-home hearing aid fittings
- Continuing aftercare support for hearing aids
- Wide selection of hearing aids
- Easy to get in touch with customer support
- 45-day money-back guarantee
- Custom-molded products
Cons About Yes Hearing
- No in-person offices
- Pricier than some other online retailers
- No standardized warranty
- Home fittings only available in select states
Yes Hearing Versus Purchasing Directly From Hearing Aid Brands
Yes Hearing goes the extra mile to provide quality service and customer support to seniors. Plus, Yes Hearing has a lot of different hearing aid brands and products to choose from. However, if you like to buy your hearing aids directly from a provider rather than going through a middle man, Yes Hearing might not be the right fit for you. If you want to compare Yes Hearing to the competition or search for some more affordable options, consider our favorite providers that we’ve tested below.
How Yes Hearing Works
I found Yes Hearing’s process for buying hearing aids to be simple and easy. Here are the steps to purchasing hearing aids from the company:
1. Speak with an audiologist.
To begin the process of purchasing hearing aids, you’ll need to schedule a consultation with a Yes Hearing audiologist. During this call, they’ll get a sense for your lifestyle, budget, and needs. The audiologist will also answer any questions about hearing loss and hearing aids. Based on the conversation, the audiologist will make a product and care recommendation for you.
2. Take a hearing test.
If you haven’t taken a hearing test yet, Yes Hearing provides you with free at-home hearing tests. They’ll send a local audiologist to your door to carry out a full hearing test and prepare you to receive your hearing aids.
3. Get your hearing aids programmed and fitted.
Once you’ve chosen and purchased your hearing aids based on the audiologist’s recommendation, a hearing expert will come to your home to fit your hearing aids. They’ll check the programming and adjust the hearing aids as needed. Your hearing expert can also answer any questions you may have about your hearing aids to help you make the adjustment.
4. Access in-person and remote aftercare.
If needed, you can schedule additional home visits and remote programming adjustments. Every hearing aid purchase includes aftercare. You can book these aftercare sessions at any time, especially as you get accustomed to your new hearing aids.
Did You Know? Less than 30 percent of seniors ages 70 and up who would benefit from hearing aids have ever used them.1
How Much Does Yes Hearing Cost?
At Yes Hearing, the price of a set of hearing aids depends on their power level. Hearing aids with higher power levels are suited for those who spend time in environments with lots of background noise. Meanwhile, hearing aids with lower power levels are better for those who spend time in quieter environments, like their home.
Yes Hearing’s prices for different power levels are listed below:
- Platinum: $3995+ per pair
- Gold: $3495+ per pair
- Silver: $2995+ per pair
- Bronze: $1395+ per pair
Every purchase includes at least three physical home fittings with a hearing specialist and unlimited remote follow-up care. If you need your hearing aids adjusted, a Yes Hearing audiologist can make the adjustments remotely while speaking to you over the phone. Keep in mind that you may be charged additional fees if you need extra in-person appointments after your three allotted fittings.
Trying to decide if you should purchase directly from a provider or through Yes Hearing? Yes Hearing is the best option for those who want to compare multiple industry-leading providers in one place. It’s also an excellent choice for those who don’t want an initial in-person visit, as the process starts online with Yes Hearing. However, if you want more personalized, in-person care from a specific provider, we’d recommend purchasing directly from your preferred brand.
Comparing Yes Hearing’s Prices to the Competition
Yes Hearing’s pricing is on par with other online retailers that bundle services with your purchase. At these retailers, the cost of hearing aids usually includes a hearing test, programming and fitting appointments, and follow-up care.
On the other hand, there are more affordable hearing aids from other online providers that don’t bundle services. For example, MDHearingAid’s prices start at around $400 per pair. Just keep in mind that these more affordable options are typically appropriate for mild-to-moderate hearing loss only. Depending on your budget and level of hearing loss, it may be worthwhile to invest in a bundle from Yes Hearing to receive the services and aftercare you need.
Pro Tip: If you’re new to hearing aids and hearing loss, visit our 2024 guide to hearing aids.
Compared to traditional in-person retailers, Yes Hearing costs less. If you visit an audiologist or hearing clinic, you usually pay for the adjustment and programming of each hearing aid separately. Line items, such as cleanings and other aftercare services, tend to add up at hearing clinics if you go with an unbundled service. However, in-person retailers may allow for more flexible pricing if you choose only a few select services.
Available Hearing Aid Brands
Yes Hearing offers products from the six manufacturers below.
- Phonak: Under parent company Sonova, one of the biggest hearing aid manufacturers in the world, Phonak offers the only completely invisible hearing aid. The company also carries a wide range of hearing aids models suitable for different levels of hearing loss. Visit our Phonak review to learn more.
- Oticon: A hearing aid maker from Copenhagen, Oticon has been manufacturing hearing devices since the 1940s. With a selection of around 40 hearing aid models, Oticon has hearing aids to support hearing all levels of hearing loss. Read our Oticon review for more information.
- Starkey: Started in 1967 by Bill Austin, Starkey is a U.S.-based company that offers hearing aids to suit a wide variety of lifestyles and types of hearing loss. They also offer hearing aids with AI technology and unique features like fall detection and activity tracking. Head to our Starkey review for more details.
- ReSound: ReSound, a pioneer in the hearing aid industry, has been around since 1943. The company is known for being the first hearing aid company to deliver 2.4GHz technology in hearing aids for direct connectivity and streaming. ReSound’s mission is to create hearing solutions that replicate normal hearing by offering hearing aids for individual needs. Read our review of ReSound for a closer look.
- Signia: Owned by WS Audiology, Signia is among one of the top three hearing aid brands in the world. Originally known as Siemens, it was the first to offer wireless ear-to-ear connectivity. In addition to offering a wide variety of hearing aids, Signia also has hearing aids for people with one-sided deafness. Check out our Signia review to learn more.
- Unitron: Based in Canada and founded in 1964, Unitron was formed after founders Fred Stork, Rolf Strothmann, and Rolf Dohmer switched from offering electronic repairs to hearing instruments. Unitron is also part of Sonova.
Money-Saving Tip: If you’re looking for hearing aids on a budget, check out our top picks for cheap hearing aids for seniors.
Is Yes Hearing Right for Me?
Yes Hearing is best for you if:
- You’re on a budget: Yes Hearing offers a wide selection of hearing aids, so you’ll be able to find a pair that suits your needs and budget. They offer financing options, so you can pay for your hearing aids over time.
- You’ve never had hearing aids: Yes Hearing walks you through the process of getting hearing aids; they’ll even send an expert to your home if you need a hearing test. The company makes it easy to learn more about hearing aids and get the help you need through their consultations and customer support.
- You don’t want to visit an office in person: If you want to purchase hearing aids and receive care online, Yes Hearing is a great option. You’ll still receive professional advice and care from an audiologist.
If you prefer to have one trusted audiologist or hearing clinic to go to, I’d recommend going with the traditional hearing aid experience from another brand. At Yes Hearing, you may not get the same expert every time you have a question, so an in-person assessment is perfect for those who don’t mind paying more for continuity of care. Plus, an audiologist at an in-person office will give you medical clearance before you purchase your hearing aids so that you can be confident they are suited for your individual hearing loss.
Final Thoughts on Yes Hearing
If you’re new to hearing aids or want to streamline the process of getting hearing aids, Yes Hearing makes it easy to get the products and help that you need. With a wide selection of hearing aids and expert support available at every step, Yes Hearing is one of the best choices for older adults who prefer personalized care at home. However, prices may be steep for those on a tight budget. Still, the company offers top hearing aid brands and thorough customer support, making it a strong option for your next hearing aid purchase.
Frequently Asked Questions About Yes Hearing
How much do hearing aids from Yes Hearing cost?
Hearing aids from Yes Hearing range from $1,395 to $3,995 per pair.
Which hearing aid brands does Yes Hearing offer?
Yes Hearing carries Phonak, Oticon, Starkey, ReSound, Signia, and Unitron hearing aids.
Do hearing aids from Yes Hearing come with a warranty?
Yes, the company’s hearing aids usually come with a one- to three-year warranty, depending on your chosen package and manufacturer.
Do I need to pay for aftercare appointments?
No. The cost of the appointments is covered in the cost of your hearing aid purchase for a certain number of visits. You can book a remote follow-up care appointment for programming adjustments or to have additional questions answered by an expert.
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National Institute on Deafness and Other Communication Disorders. (2020). Quick Statistics About Hearing.