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MDHearingAid Hearing Aids

MDHearingAid is an online retailer of hearing aids that was founded in 2008 and has served more than half a million hearing impaired customers throughout the United States. They were created out of the passion to help those with hearing loss find affordable hearing aids. To that end, they cut out overhead such as expensive storefronts, intermediaries like retailers and distributors, and redundancies such as the system of costly, time-consuming adjustment appointments. By handling manufacturing, marketing, testing, and distribution entirely in-house and selling directly to consumers, MDHearingAid is able to pass on outstanding savings to the consumer. MDHearingAid has two centers of operation Southfield, Michigan, and Chicago, Illinois. The Southfield office houses their distribution center where their hearing aids are inspected multiple times, rigorously tested, and shipped across the country directly to the customer’s doorstep. Their Chicago office – located in the historic Crain Communications building – houses the company’s marketing, e-commerce, and accounting departments. In addition, the Chicago office has MDHearingAid’s customer service phone support center where hearing aid specialists advise, troubleshoot, and encourage its customers. This full-service customer support system is available to MDHearingAid customers at no extra cost so that they have access to free one on one phone support from hearing aid specialists. In addition, MDHearingAid offers email recommendations and support with their in-house audiologist. MDHearingAid’s FDA-registered, medical grade hearing aids offer a number of useful features to make hearing easier, clearer, and affordable.

Features

MDHearingAid offers three distinct models of hearing aid from which the consumer can choose. These three levels – classic, advanced, and smart – represent the three most commonly needed sound profiles for those with hearing loss and offer features that match the needs of those sound profiles. Read on to learn more about the features offered at each level.

Classic: AIR

  • Digital Sound Processing: This feature detects and focuses on individual voice signals to deliver sound exactly as you would hear it with natural hearing rather than amplifying every sound.
  • Classic Noise Reduction: The classic level of this feature offers the ability to differentiate between speech and background noise to filter out the latter so that speech is heard more clearly.
  • Feedback Cancellation: Hearing aids can often produce a high-pitched whistling sound when something comes too close to the ear – like putting on a stocking cap – this feature eliminates that annoying feedback sound.
  • Classic Sound Environment Settings: This feature allows the wearer to comfortably communicate in three environmental settings: noisy, social, and quiet situations.

Advanced: LUX

  • Digital Sound Processing: This feature detects and focuses on individual voice signals to deliver sound exactly as you would hear it with natural hearing rather than amplifying every sound.
  • Advanced Noise Reduction: This next level technology provides superior noise reduction via algorithms designed to reduce background noise in even the most challenging situations.
  • Feedback Cancellation: Hearing aids can often produce a high-pitched whistling sound when something comes too close to the ear – like putting on a stocking cap – this feature eliminates that annoying feedback sound.
  • Advanced Sound Environment Settings: This advanced form of the sound environment feature has four settings rather than three including adaptive technology that allows the wearer to communicate easily in any situation.
  • Dual Directional Microphones: This feature makes conversations clearer by providing the ability to focus on specific sounds from different directions while reducing background noises.
  • Adaptive Technology: By intelligently adjusting the settings of your devices, this feature allows wearers to move between noisy and quiet places without the need to fiddle with the device manually.

Smart: CORE

The MDHearingAid CORE model includes all the features listed above for their LUX model as well as two additional features. These additional features are:
  • Smartphone Compatibility: Wearers of the CORE can adjust and control their hearing aids via their smartphone by using the free LifeEar smartphone application available through iTunes and the Google Play Store.
  • Personalized Hearing: The CORE hearing aid creates a sound map of the wearer’s hearing through the LifeEar App allowing it to customize itself to their specific hearing preferences and needs.

MDHearingAid Costs

The cost of MDHearingAid’s models are far beneath that of comparable devices from their competitors making them the ideal choice for those with hearing loss who would be otherwise unable to receive hearing aids. To make buying their hearing aids even more affordable, MDHearingAid has partnered with Affirm – a financial services company – to offer financing options to their customers. With Affirm, customers are able to choose to make payments. They are able to choose between 3-month, 6-month, and 12-month payment terms with a zero percent annual percentage rate (APR). These payment terms may require a down payment and are based on a credit check. In addition, if customers buy a pair of hearing aids, they receive a reduced price from the cost of buying them individually. Below are the costs associated with each model of hearing aid offered by MDHearingAid.

Classic: AIR

  • $399.99 for one or as low as $34 per month with affirm financing
  • $799.99 per pair or as low as $66.67 per month with affirm financing

Advanced: LUX

  • $649.99 for one or as low as $55 per month with affirm financing
  • $1,299.99 per pair or as low as $108.33 per month with affirm financing

Smart: CORE

  • $799.99 for one or as low as $67 per month with affirm financing
  • $1,599.99 per pair or as low as $133.33 per month with affirm financing

Summary

MDHearingAid offers hearing aid solutions for those who could not otherwise afford them. They strive to reach one million customers by the year 2020. Their website offers ratings from customers that paint the company in a wonderful light with the vast majority giving them five out of five stars and glowing reviews. They are a Better Business Bureau (BBB) accredited company with an A+ rating. The reviews here are far less positive – 1.25 stars out of 5 – however, it is important to note that in a decade they have only garnered four reviews on the consumer watchdog site. Moreover, there are 13 customer complaints listed on their BBB record with all showing that the company attempted to resolve them. Overall, MDHearingAid appears to be an excellent option for those who would otherwise have to do without hearing aids altogether. Read our full review of MDHearingAid here.