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LifeFone offers a lineup of five medical alert systems and several add-on services at a reasonable price. The company has been an innovator in the medical alert system industry since 1976 and has earned substantial praise and recognition. Their UL-certified equipment and U.S.-based monitoring service are recommended by the National Council on the Aging, the National Institute of Senior Citizens, and the National Stroke Association.
As a medical alert provider, LifeFone has a lot to offer its customers – such as an array of systems starting at $29.95 per month, accessible payment plans, and a transparent online buying experience. While it may not have the same brand recognition as other brands we’ve reviewed, like Life Alert, LifeFone's systems are affordable compared to many of their competitors, plus they offer top-of-the-line features that keep up with the best medical alert providers in the industry.
|Product||Features||Monthly prices||Quarterly payment plan prices||Annual payment plan prices||Fall detection|
|At-Home Landline||– Base station and waterproof help button
– Two-way speaker in base station
– 1,300-ft. range
– 32-hour backup battery
|$29.95 per month||$27.95 per month||$24.95 per month||$5 per month|
|At-Home Cellular||– Base station and waterproof help button
– Uses AT&T's cellular network
– Two-way speaker in base station
– 1,300-ft range
– 32-hour back-up
|$34.95 per month||$32.95 per month||$30.95 per month||$5 per month|
|At-Home & On-the-Go||– Base station, waterproof help button, and mobile device
– 1,400-ft. in-home range
– 24-hour battery for mobile device
– Built-in two-way speaker
– GPS tracking in mobile device
– Cellular connection
|$39.95 per month||$39.95 per month||$36.95 per month||$5 per month|
|At-Home & On-the-Go GPS, VIP||– All-in-one mobile device
– Uses AT&T's or Verizon's cellular network
– GPS and WiFi tracking
|$43.95 per month||$41.95 per month||$39.95 per month||N/A|
|At-Home & On-the-Go GPS, VIPx||-All-in-one mobile device
-GPS and WiFi tracking
-Uses AT&T's or Verizon's cellular network
-Available in 3 colors
-Optional VIPx Caregiver App
|$45.95 per month||$43.95 per month||$41.95 per month||$5 per month|
LifeFone's At-Home Landline system is the company's least expensive product. It costs $29.95 per month for a month-to-month plan, $27.95 per month on the quarterly plan, or $24.95 per month with an annual plan. These prices are on par with other popular providers like Medical Guardian's pricing. Plus, it only costs $5 to add fall detection, half the price of fall detection from most other companies.
Quick Tip: While LifeFone's starting prices are affordable for the industry, there are a few cheaper options to be found. For instance, Bay Alarm Medical's prices start at $19.95 per month.
The package comes with a base station and a choice between a wearable help pendant or wristband. The base station features a loud and clear two-way speaker, a 32-hour backup battery, and an impressive 1,300-foot range. So no matter where you are in the house, you'll be able to call for help without worrying about a dropped connection. The pendant and wristband are water-resistant, so they are shower-safe but should not be submerged. Additionally, you won't need to rush to the phone ever again – the pendant allows the wearer to answer the phone and speak to callers through the base station's speaker.
At-Home Cellular is very similar to the At-Home Landline system. It still offers all of the same features; the main differences are cost and this system's AT&T cellular connection (no landline required). It costs $34.95 per month with the month-to-month plan, $32.95 per month with quarterly payments, or $29.95 per month with an annual plan.
FYI: Want to try before you buy? LifeFone offers a 30-day trial with a money-back guarantee.
At just $5 more than the landline system, you'll have the freedom to place the base unit anywhere in your home, since you won't need to connect to a phone jack. While this is a convenient option for those without a landline, it may not be best for areas where AT&T's coverage is sparse. If you're on a tight budget, we'd recommend the landline unit to save a few bucks.
If you enjoy being out and about as much as you enjoy being home, you can get the best of both worlds with LifeFone's At-Home & On-the-Go GPS, starting at $39.95 per month or $36.95 per month with an annual plan. This hybrid system is a few dollars cheaper than MobileHelp's prices for a similar system, so you know you're getting a solid deal.
Did You Know: LifeFone's services go beyond senior care. The various caregiver tools, like medication reminders and daily check-ins, are perfect for adults with unique needs.
At-Home & On-the-Go comes with a cellular base unit, a help button, and a wearable mobile device. The mobile device is designed for on-the-go use, with advanced GPS and WiFi tracking and 24-hour battery life, so you'll be covered throughout the day wherever you go. The at-home system has a coverage range of 1,400 feet and temperature sensors that send an alarm if the temperature goes above or below customized settings. Both the base station and the mobile device use AT&T's cellular network.
LifeFone's At-Home & On-the-Go, Voice-In-Pendant (VIP) system offers all-in-one protection. The package costs $43.95 per month for the month-to-month plan, $41.95 per month for quarterly payments, or $39.95 per month on the annual plan. This mobile system can be used at home or on the go (as the name suggests), so it offers excellent value.
At-Home & On-the-Go, VIP solely relies on a mobile unit, so you can transition from staying home to running errands without changing help buttons. The pendant itself comes equipped with GPS and Wi-Fi technology, a two-way speaker, and a battery that can last for 30 days. Whether you're gardening in the backyard or heading out for a road trip or to the store, you won't have to worry about a dead battery. Thanks to the GPS technology, help can be sent to your exact location at all times. The system can run on either AT&T or Verizon, so potential customers should check which carrier offers the best coverage in places they will normally be. One thing to note is that this system does not come with the option to add fall detection.
Like the VIP, the VIPx is an all-in-one device that can run on either AT&T or Verizon and has advanced location tracking with both GPS and WiFi technology. The similarities end there. The VIPx is uber small and lightweight 一 just 1.3 ounces and about the size of car key fob. In addition, it comes in your choice of black, white, or silver.
The battery life of this discreet device is less than the VIP, but at 16 days, it still beats most of the competition. It has a few additional features, too. It offers optional fall detection for $5 per month and the VIPx Caregiver App for $8 per month. At $45.95 per month, this is LifeFone's most expensive system, but it is also the most advanced and comprehensive.
LifeFone offers several add-on services and accessories for their alert systems. We'll take a look below.
|Mobile Alert App||-Good option for those who do not want to wear a medical alert device
-Three alert options (Panic, Concern, and Medical)
-Operates on same cellular network as user’s smartphone
|– $6.95 per month for existing customers
– $8.95 per month for new customers
|Family Guard App||-Good option for parents and caregivers-GPS tracking
-Three alert options (Panic, Concern, and Medical)
|Starts at $9.95 per month|
|Complete Home Package||-Fire and smoke detection-CO2 detection
-Includes medical alert system
|Starts at $42.95 per month|
|Activity Assurance Caregiver Tool||-Allows user to set check-in time
-If user doesn't check in within 15 minutes of predetermined time, the agent will follow emergency instructions
|$6 per month|
|Daily Check-In Call||-Allows user to set check-in call time
-If user doesn’t respond to check-in within 15 minutes, the agent will follow emergency instructions
-Can also be used for medication reminders
|$19 per month|
|VIPx Caregiver App||-Check first motion of the day
-View button press history
|$8 per month|
|Medication reminders||-Set up to four reminders a day (up to 10 medications per reminder)
-Can be updated as needed
|$6 per month|
|Location services||-Good for individuals with health or memory conditions
-Allows an authorized caregiver to request user’s location
|$9 per month|
|Protection plan||-Protects you from loss, theft, or damage
-Includes $6 deductible for standard pendant and $29 deductible for base station or voice-in-pendant
|$5 per month|
|Automatic fall detection||-Either embedded in mobile all-in-one device or used through a separate help pendant
-Fall is automatically detected and alert sent to monitoring center
|$5 – $10 per month|
|Vanity pendant||-Fashionable option for at-home medical alert pendant
-Does not include fall detection
-Keep keys in lockbox with secret combination
-LifeFone agent will give combination to EMTs for easy access into the home during emergency
|$29.95 – $39.95|
|Wall-mounted help button||-Easily mounted with Velcro
-Put anywhere a fall is likely
|Mobile device charging cradle||-Extra charging cradle for At-Home & On-the-Go system||$39.95|
|Carrying case for mobile device||-Leather
-Protects device when on the go
Here are some ways to make sure you get the best deal with LifeFone.
Current Deal: We've seen LifeFone offer Mother's Day, Memorial Day, and Father's Day deals, so be sure to check the website to see which promotion they are currently running!
Let's see if it's the right choice for you.
While the number of products and add-on services that LifeFone offers can be overwhelming, we've found that you can build a customized package at a reasonable price with a bit of savvy shopping. Starting at $24.95 per month with an annual plan, the company offers competitively priced systems. Throw in affordable fall detection; no long-term contracts; and a 30-day, money-back guarantee; and you'll see that LifeFone provides solid value. However, be mindful of the add-ons, as they can quickly escalate your monthly costs. Ultimately, when it comes to reliable technology and service at budget-friendly prices, LifeFone is a good way to go.
To learn more about LifeFone, read our LifeFone review, or watch our video review below with our editor-in-chief, Jeff Hoyt.
Depending on the system and payment plan you choose, prices range from $24.95 per month to $45.95 per month.
LifeFone doesn’t require long-term contracts, so you can cancel your service at any time. If you’ve paid for services in advance that you have not yet used at the time of cancellation, you’ll receive a prorated refund.
If you call for help and the LifeFone operator can’t hear you, they will try to reach you by phone. If they still can’t reach you, they will follow your preset Emergency Care Plan instructions and send the appropriate emergency services.
While LifeFone’s cellular systems rely on either AT&T or Verizon’s 4G network, you won’t need your own cell phone plan. Instead, LifeFone will provide cellular service for you.
Better Business Bureau. (2020). LifeFone.
Washington Post. (2019). Considering a medical alert device? Here's what you should know before buying.
National Council on Aging. (2020). Falls Prevention Facts.