Xfinity Internet Plans for Seniors, Tested and Reviewed in 2026

Xfinity Pros and Cons

Xfinity Internet Plans at a Glance

Like Spectrum's internet plans, Xfinity doesn’t require you to sign a contract to get the best deals.

Below are a few of Xfinity's most popular plans and pricing (excluding taxes) that we recommend for older adults.

*Plans are only available to low-income households that can provide proof of participation in select financial assistance programs.

**Prices typically include discounts for Auto Pay, paperless billing, and a price-lock guarantee between one and five years.

Which Xfinity Internet Plan Is Best for Seniors?

Below, I’ll explain the details of my favorite Xfinity Internet and bundled plans for seniors.

Xfinity Internet Essentials: Best for Low-Income Households

Xfinity doesn’t offer age-based senior discounts, but they do offer an Internet Essentials plan designed for low-income customers. The Internet Essentials plan includes unlimited data and enough speed to handle emails, web browsing, and even streaming — all for $14.95 per month.

» Find a Deal: Cheap Internet for Seniors

With federal funding for the Affordable Connectivity Program1 now exhausted, the ACP discount is no longer being applied to monthly bills; however, households that meet program criteria can still enroll in Internet Essentials directly through Xfinity.

Additionally, individuals who qualify for programs such as the National School Lunch Program, housing assistance, Medicaid, and SNAP may be eligible. The plan is available only to new Xfinity customers who have not had an account with Xfinity or Comcast in the past 90 days and who do not owe a debt to Xfinity or Comcast.

The Internet Essentials plan includes:

• Download speeds up to 75 Mbps (good for email, social media, telehealth, and web browsing)
• No activation or installation fees
• Option to purchase a Dell laptop computer starting at $149.99
• Free internet skills training online or in print
• Unlimited data usage
• Free installation
• No long-term contract
• No credit check required
• Unlimited access to Xfinity hotspots

Although the Xfinity Internet Essentials plan is a solid option for many seniors, especially those who don’t need to keep multiple devices or people connected concurrently, it’s not limited to older adults.

AT&T Access, for comparison, offers a free alternative with the same speeds. Xfinity has a larger coverage area than AT&T, however, so you’ll want to see what’s available in your area before deciding. If you’re eligible for the plan and are looking for a budget-friendly computer, Xfinity Internet Essentials is the way to go.

Xfinity Internet Essentials Plus: Best for Light Internet Users or Those on a Tight Budget

Xfinity’s Internet Essentials Plus costs $29.95 and is available only to people who meet the eligibility requirements of Internet Essentials. The primary benefit of Internet Essentials Plus is speed: 100 Mbps, featuring faster download speeds and double the typical upload speeds of the regular Internet Essentials plan.

» Helpful Resource: Internet for Seniors With Low or Fixed Incomes

Internet Essentials Plus is ideal for low-income seniors wanting the most from their plans. AT&T has a similar plan for low-income households called Access from AT&T, which provides eligible subscribers with 100 Mbps internet speeds for $30 a month. If you don't meet the plan's eligibility requirements or want more speed, check out the plans below or consider Xfinity’s prepaid NOW Internet.2

NOW (by Xfinity) Internet 100 Mbps: Best for Moderate Internet Users on a Budget

If available in your area, Xfinity’s NOW Internet 100 costs $30 per month. It’s a straightforward, plan (equipment and unlimited data included) that works well for up to four devices at a time — with no contract and no credit check. The plan offers up to 100 Mbps download speeds, which should be sufficient for most tasks but may slow down with heavy use. Overall, it's a decently priced basic internet plan.

Xfinity Internet 300 Mbps: Best for Heavy Internet Users

For households using the internet daily for streaming, video calls, and multiple devices, the 300 Mbps plan is a sweet spot. Promotional pricing often starts around $40 per month with Auto Pay and paperless billing.

The plan is ideal for older adults who use the internet regularly for various activities, including streaming TV from services like Netflix or Hulu, or using multiple devices simultaneously. It has up to 300 Mbps download speeds. Xfinity Mobile deals can reduce your total bill if you bundle mobile service with eligible internet plans; check current offers when you call or shop online.

My partner has this plan, and it has more than enough speed for Zoom calls, watching YouTube videos, and many data-heavy activities. I often binge-watch Netflix while my partner plays online games, and we’ve never had any issues with lagging.

You should have no problem performing most tasks on this plan. It’s great for video chatting with the grandchildren, catching up on your favorite shows, or online shopping.

One of my favorite things about Xfinity is how easy it is to set up your package. My partner and I called to order his plan. Once we signed up, we made a same-day appointment at a local Xfinity store. There was no wait, and our equipment was ready to be picked up when we arrived.

Previously, I’ve experienced long wait times at internet provider retail stores, even with an appointment, so I appreciate this. Once we returned to his house, we downloaded the Xfinity app and followed the setup instructions. Everything was up and running in about 10 minutes. It’s a piece of cake!

Xfinity Internet 1000 Mbps

The Xfinity 1000 Mbps plan offers advertised speeds of up to 1,000 Mbps. Pricing starts from $50 per month. You can also bundle additional services (like Xfinity TV) with a $20 discount per service, up to $60 off per month.

That's a great deal for older adults who want fast speeds for streaming but aren't ready to ditch traditional cable TV. If you bundle your internet with NOW TV (Xfinity’s streaming add-on), you’ll also get Peacock Premium at no extra cost.

If you bundle your internet with Xfinity Now TV, you’ll get access to thousands of free shows and movies, as seen on my Xfinity mobile app.

My parents have Xfinity 1000 Mbps, and I've always been impressed with the speed and reliable connection. I took a speed test and found they were getting download speeds of about 734 Mbps.

Xfinity offers fast and reliable speeds, which you can see from this speed test conducted at my parents house that shows speeds of 367.46 Mbps.

That isn't the top speed the plan advertises, but it's still more than enough speed for connecting to several devices simultaneously. My dad can take Zoom calls, I can work on my laptop, and my mom can stream Netflix without issue!

Expert Insights

From Taylor Shuman, Senior Tech Expert

Always place your Xfinity router in an open, central location away from the walls. Don’t put it in a cabinet or behind a door. My parents used to keep their router in an upstairs closet, and they experienced much slower speeds.

Xfinity Prepaid Internet: Best for Seniors Who Don’t Want Contracts

If you don't want to be locked into a contract or a monthly bill, Xfinity NOW prepaid Internet starts at $30 per month for 100 Mbps or $45 per month for 200 Mbps. Either one is a fantastic value for a no-contract plan.

Xfinity NOW internet is also handy as a temporary internet for a vacation rental. They're also great for older adults who might need limited access to the internet for a short time. You can even refill your service online, using the Xfinity mobile app, or visiting a local retailer.

Add-On Services to Get the Best Xfinity Has to Offer

Xfinity offers a full range of products and services to help older adults take full advantage of their internet.

Xfinity Xumo Stream Box

If you’ve used devices like Roku, you’ll probably understand how the Xumo Stream Box from Xfinity (formerly Xfinity Flex) works. It’s another way to stream television to your TV through your internet connection. The Xumo Stream Box device is compatible with notable streaming services, like Netflix and Amazon Prime Video.

Xumo Stream Box is included at no extra monthly cost with select Xfinity internet packages. When my partner purchased his plan, it included the streaming device in his equipment package. You can add additional Xumo Stream Box devices for $5 a month each.

» Related Reading: Best Cable TV for Seniors

Before spending money on a third-party streaming device, check if this add-on (including the Xfinity voice remote) is available with your internet package. I tested my parents’ Xfinity voice remote, and I think it’s a fantastic option for older adults with dexterity, mobility, or vision issues. I could just hold the blue button and say what I wanted to do or watch. It’s that easy!

Using Xfinity's voice remote

Xfinity Advanced Security

Elder fraud is rampant, meaning older adults are frequent targets of scammers. Customers can get extra peace of mind with Xfinity Advanced Security. It’s included at no extra cost with compatible Xfinity Gateways and works in the background to monitor threats to devices on your home network.2 Once Xfinity Advanced Security is enabled, you can benefit from enhanced security features.

Xfinity Pro

Boost your current internet package with added security, outage backup via cellular data, and expanded in-home WiFi coverage for $15 per month. This add-on is ideal for older adults who live in a large house and want to stay connected throughout the home.

Sometimes the primary router fights to reach bedrooms or basements in bigger houses. With Xfinity Pro, you can get additional equipment, called Xfinity WiFi Extenders, that extend your WiFi coverage throughout the house for the most reliable connection possible.

How to Get the Best Deal With Xfinity

To reduce your monthly costs with Xfinity, make sure to have Auto Pay and paperless billing enabled. Another great way to save is to bundle with services you would otherwise purchase separately. Xfinity offers a variety of TV, internet, and even home and mobile phone bundles. You can often save on monthly rates by signing up for two or more services simultaneously.

Bundling TV, internet, a landline phone, and home security can trim your overall bill compared to buying them separately, especially when new-customer promotions stack. Ask a rep to price it both ways so you can compare line by line.

Xfinity Customer Service

My family and I have always had pleasant experiences with Xfinity’s customer service team. I rarely have to wait more than five minutes to connect with a representative, and the people I speak with are always kind, patient, and helpful.

I’ve connected with representatives on the phone, in person, and with the company’s online chat feature and had similar experiences. When my partner purchased his plan, the representative we spoke with helped us score a great deal without us even asking!

I often use Xfinity’s online chat feature to get quick answers to my questions and address issues.

I often use Xfinity s online chat feature to get quick answers to my questions and address issues.

Xfinity vs. the Competition

In the table below, we’ll see how Xfinity stacks up to some of their top competitors.

When it comes to customers, Xfinity ranked slightly lower in customer satisfaction than AT&T and Spectrum in the most recent American Customer Satisfaction Index results for internet serviceproviders.3

Factors determining these rankings include plan variety, frequency of service outages or interruptions, effortlessly understanding your bill, and call center satisfaction. Among nonfiber internet providers, Xfinity scored higher than Optimum, CenturyLink, and Frontier. And I’ve found that Xfinity offers some of the best introductory rates, the lowest starting prices, and the fastest speeds in the industry.

If you’re eligible for a low-income internet plan, you can get twice as much speed for the same price when you choose Cox Internet. Cox doesn’t have the availability Xfinity does, and Xfinity is available in more than twice as many states as Cox.

Xfinity rivals Spectrum in terms of availability, serving customers in 40 states. Now that CenturyLink is part of Quantum Fiber and is now called Lumen Technologies, they offer internet service in 36 states. By comparison, AT&T offers service in 23 states, and WOW Internet is available in only six states.

» You Might Like: Spectrum Internet for Seniors

The Bottom Line

In my experience, Xfinity offers fast and reliable speeds, great deals, and excellent customer service. Plus, you don’t have to pay for equipment or deal with any data caps. Always consider the drawbacks, though: your rates will likely increase after the price-lock guarantee period expires.

With prices starting at $40 per month — or $14.95 per month for eligible low-income seniors — Xfinity offers several affordable options. Their robust add-ons and bundles include TV, internet, and phone services, which are great for those who want even more entertainment at home.