Social Security Scams: How to Spot Them, Stop Them, and Stay Safe

Scams involving Social Security beneficiaries rose by 25% in 2025. Staying informed is your best way to stay ahead of them.

Matthew Jones
Writer and Editor
Adam Pilton, Cybersecurity expert
Cyber Security Expert
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Key Takeaways

  • Adults 60 and older who lost more than $100,000 to government impersonation scams reported combined losses that grew eightfold between 2020 and 2024, from $55 million to $445 million.1
  • In 2025, the FTC received more than 330,000 government impersonation complaints — a 25% jump from the prior year — with the Social Security Administration consistently among the top targets.2
  • According to the latest Congressional Quarterly Scam Update, 90% of reported scams involved the scammer mentioning a problem with the victim’s mySSA account or Social Security direct deposit information.3
  • A legitimate SSA email almost always ends in a “.gov” address. Any email claiming to be from the SSA with a non-.gov sender address is most likely a scam. The SSA will never ask for your Social Security number, payment, or sensitive information via email or an unsolicited phone call.4

In 2025, the Federal Trade Commission received more than 330,000 complaints involving government impersonation, a 25% jump from the previous year. The Social Security Administration (SSA) remains one of the most frequently targeted agencies in the country.

The financial damage is staggering. According to FTC data, combined losses reported by adults 60 and older who lost more than $10,000 grew fourfold. For those who lost more than $100,000 to impersonation scams, combined losses grew eightfold between 2020 and 2024, jumping from $55 million to $445 million.

That's far more than a blip. It’s a crisis. And fraudsters aren't slowing down, because Social Security touches nearly every older American's retirement and financial life. It's a perfect target.

The good news? Awareness is one of the most powerful defenses you have. Once you recognize how these scams work, their psychological grip disappears.

Adam Pilton, Cybersecurity expert
Expert Insights
From Adam Pilton, Cyber Security Expert
“Social engineering,” a form of cyberattack that relies on psychological manipulation to persuade individuals to reveal sensitive or confidential information, is on the rise. I've seen it first hand, and the statistics verify this, too. Frequently scammers will use our emotions against us, such as fear, greed, urgency and more. The key is in recognising this and responding accordingly.

The Most Common Social Security Scams in 2026

Scammers are creative, but they tend to recycle the same handful of tricks. Here are the schemes making the rounds in 2026:

The Suspended Benefits Scam

This scam has become a little less common with time, but it still shows up in nearly one-third of SSA scams reported. According to OIG quarterly data, approximately 31 percent of Social Security scams involve claims about problems with your Social Security number or benefits.

A fraudster calls or texts claiming your benefits have been “suspended” due to suspicious activity, and demands immediate payment or your SSN to reinstate them. The SSA does not work this way; it communicates account issues by mail, not by threatening phone calls.

» Useful Guide: Common Scams That Target Seniors

The COLA (Cost-of-Living Adjustment) Scheme

Every fall, the SSA announces the annual cost-of-living adjustment. Scammers piggyback on this announcement, contacting seniors with fake “COLA upgrade” offers that require personal verification. The real COLA adjustment is automatic. You never need to “apply” for it or confirm anything.

» Also Check Out: Senior Care and Housing Costs

The Fake Benefits Application

Fraudsters pose as SSA employees and offer to help you apply for benefits, then charge a fee or collect your personal data. The SSA never charges fees to apply for Social Security benefits, and legitimate applications are handled at ssa.gov or in person at an SSA office.

The Arrest Warrant Threat

A caller claiming to be an SSA or law enforcement official says a warrant has been issued in your name due to fraudulent activity tied to your Social Security number. They demand payment to “clear” your record. This is a scare tactic. The SSA will never threaten arrest or demand immediate payment over the phone.

Adam Pilton notes “claiming to be a figure of authority is a common tactic. We are brought up to trust those in positions of power and to follow their instructions. This makes such a tactic disarming, as well as potentially scary.”

» Get Protection: Identity Theft Protection for Seniors

The Spoofed Phone Call

Modern scammers can falsify caller ID to make it look like you're receiving a call from an official SSA number. This is known as “spoofing.” Even if the number appears legitimate on your screen, that alone does not confirm the caller's identity.

The SSA's real phone number is 1-800-772-1213, but scammers can spoof it. If you receive a suspicious call from what appears to be the SSA, hang up and call that number directly yourself to verify any issue with your account.

Adam Pilton, Cybersecurity expert
Expert Insights
From Adam Pilton, Cyber Security Expert
It's worth noting that sometimes the scammer will remain on the call, and if you are using a landline, this could keep the call connected. This means that when you pick up the phone again and call a new number, you could just be pressing keys and already be connected to the scammer. It's always wise to verify you have a clear line first. You can do this by calling a family member or friend first.

How to Tell If an Email Is Really From the SSA

This is one of the most common questions older adults and caregivers ask. In fact, roughly one in four scammers use fake documents or government logos in their communications. As a result, fake SSA emails can look remarkably official. Here's how to verify one in under two minutes.

Did You Know?

Did You Know? The SSA observes an annual “Slam the Scam” Day every March to raise public awareness about government impersonation fraud. Share what you learn here with a friend or family member. Awareness spreads faster than scams do.

Check the Sender's Email Domain

This is the fastest test. Nearly all legitimate emails from the SSA will come from an address ending in .gov. If the email address ends in .com, .net, .org, or anything other than .gov, it’s much safer to assume that it’s not from the SSA, regardless of what the display name says.

Watch for These Red Flags in Suspicious Emails

Red flag What it looks like (Examples) Signs that it's fake
Non-.gov sender address SSA-notice@gmail.com Strong scam indicator
Generic greeting “Dear Customer” or “Dear Beneficiary” SSA uses your legal name
Urgent threats “Act within 24 hours or lose benefits” Classic pressure tactic
Request for SSN or banking info “Verify your number to continue” SSA never asks for this info via email
Suspicious links or attachments “Click here to claim your payment” Do not click
Grammar or spelling errors Inconsistent capitalization, typos Signs of a rushed fake
Adam Pilton, Cybersecurity expert
Expert Insights
From Adam Pilton, Cyber Security Expert
Most of these red flags apply to social engineering. Whether it's a phishing email or a phone call, these methods are likely to trigger an emotional response. If you have a gut feeling something isn't right, ask yourself “Is this a red flag?”

The Safest Way to Verify Any SSA Communication

Never use a link or phone number inside a suspicious email. Instead, open a fresh browser window, type ssa.gov manually, and log in to your my Social Security account. If the SSA has a real message for you, it will be waiting there in your secure inbox.

The SSA rarely initiates contact by email. If you receive an unsolicited email claiming to be from Social Security and you weren't expecting one, treat it as suspicious until you've verified it through ssa.gov directly.

The Four-Step Scammer Playbook (And How to Beat It)

Federal officials have identified a consistent formula these fraudsters follow. Understanding it takes away their power.

  1. Pretend. They impersonate a government official, often claiming to be from the SSA or a law enforcement agency.
  2. Prize or problem. They invent either a reward (unclaimed benefits, a COLA increase) or a crisis (suspended account, criminal activity).
  3. Pressure. They create urgency: “Act now or lose your benefits,” “You'll be arrested if you don't respond today.”
  4. Payment or personal information. They demand gift cards, wire transfers, cryptocurrency, or your SSN.

The moment you feel pressured to act immediately, that pressure itself is the scam. A real government agency will give you time to verify.

» Helpful Tool: Social Security Calculator

Adam Pilton, Cybersecurity expert
Expert Insights
From Adam Pilton, Cyber Security Expert
Artificial Intelligence (AI) is enhancing the quality of scams. We can no longer simply rely on poor spelling and grammar to be an indicator of a scam. Always take a step back; if the communication you receive is following this playbook, it's likely a scam.
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What to Do If You've Been Targeted

Whether you responded to a scam or simply received a suspicious contact, here's exactly what to do:

  • Stop all contact immediately. Don't reply to emails, don't call back unknown numbers, and don't click any links.
  • Do not send money. No legitimate government agency will ever ask for payment in gift cards, wire transfers, or cryptocurrency.
  • Change passwords. Change your login credentials on any accounts you may have shared information about, and enable two-factor authentication where possible.
  • Place a fraud alert or credit freeze. Initiate a fraud alert or freeze with the three major credit bureaus (Equifax, Experian, TransUnion) if you shared personal or financial information.
  • Contact your bank. Call, message, or email your bank right away if you provided any account details or sent money.
Adam Pilton, Cybersecurity expert
Expert Insights
From Adam Pilton, Cyber Security Expert
If a family member or caregiver helped you realize you were targeted, don't feel embarrassed. These scams are designed by professionals to trick people. Reporting your experience protects others, and recovery support is available. I'd always recommend having open and regular conversations with friends and family about the scams you may receive. These conversations are an exchange of information that could help to raise a red flag at a later point, or you may prevent a loved one from being successfully attacked.

How to Report a Social Security Scam

Reporting is quick and genuinely helps protect others. Here are the right places to go:

» Learn More: Best Identity Theft Protection in 2026

Final Thoughts: You Are More Prepared Than You Think

Social Security scams are sophisticated, widespread, and growing, but they are not invincible. Every single scheme relies on two things: your fear and your uncertainty. Now that you know the warning signs, the playbook they follow, and the simple steps to verify any contact from the SSA, you've stripped those tools away from fraudsters.

Share this guide with someone you love. The more people who recognize these tactics, the harder it becomes for scammers to find victims. And if you ever feel uncertain about a contact, remember the golden rule: stop, verify through ssa.gov directly, and report it.

Frequently Asked Questions

Citations
  1. Federal Trade Commission. (2025). False alarm, real scam: how scammers are stealing older adults’ life savings.

  2. Social Security Administration. (2026). Social Security and OIG Partner for the Seventh Annual National Slam the Scam Day.

  3. Office of the Inspector General. (2025). Quarterly Scam Update – Issue 18.

  4. Social Security Administration. (n.d.). Security and Protection.

Written By:
Matthew Jones
Writer and Editor
Matthew Jones is a Senior Living researcher and writer who has spent the past five years producing in-depth guides for older adults and their families. His expertise spans long-term care planning and everyday tech like medical alert systems, hearing aids,… Learn More About Matthew Jones
Reviewed By:
Adam Pilton
Cyber Security Expert
Adam Pilton is a Cyber Security Advisor and former Detective Sergeant who spent 15 years leading covert operations and cybercrime investigations, prosecuting hundreds of offenders. He now helps organisations strengthen their cybersecurity by combining real-world investigative experience with practical, business-focused… Learn More About Adam Pilton