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The COVID-19 pandemic jump-started innovation in finding new and better ways to help people hear when they can't get to traditional hearing health care locations. Lexie Hearing is one of the companies making it easier for seniors to purchase hearing aids. Lexie offers three over-the-counter hearing aid options for mild to moderate hearing loss: one behind-the-ear (BTE) model and two receiver-in-canal (RIC) models. Lexie's hearing aid line is affordable, with pricing starting at $799 per pair or $42 per month with a 24-month subscription. Plus, Lexie offers great perks like free shipping, no contracts, and ongoing real-time video and voice support from a Lexie Expert. I found that its devices are reliable and high-quality, with the right mix of important features. It's no surprise that Lexie made it onto our 2023 best hearing aids list! Read on to learn more about my experience with the brand, product features, Lexie's pricing, and how the company stacks up against competitors.
|Lexie Lumen||Lexie B1 Powered by Bose||Lexie B2 Powered by Bose|
|Price per pair||One-time payment of $799 or 24 monthly payments of $42||One-time payment of $849 or 24 monthly payments of $47||One-time payment of $999 or 24 monthly payments of $49|
Lexie offers two purchasing options for all of its hearing aid models. Purchase your devices outright with a one-time payment, or sign up for Lexie's 24-month subscription. If you're looking for the lowest price, I'd recommend purchasing your hearing aids upfront. With your one-time purchase, you receive free shipping, a 45-day risk-free trial, a one-year warranty, a hearing aid accessories kit, and video and voice support.
Buyer's Tip: On a tight budget and want to compare your options? Check out our list of the best cheap hearing aids.
However, if you'd rather not fork over the money upfront, Lexie's 24-month subscription is an option to explore. There aren't any long-term contracts, so you can cancel your subscription anytime with no problem! Lexie's payment plans have a one-time activation fee (ranging from $149 to $249, depending on the model). Keep your budget in check by factoring these fees into your overall cost.
So, what are the perks of the subscription versus paying upfront? In addition to all that comes with a one-time purchase, you'll receive care kits with enough hearing aid accessories (like domes, brushes to clean your hearing aids, and wax guards) for 24 months. Lexie's payment plan also comes with a protection plan for damaged or lost hearing aids, which is a big perk.
Lexie makes it easy to purchase a pair of its hearing aids. Unlike other providers I've reviewed, such as Phonak, that require you to purchase hearing aids in person from a local provider, Lexie sells its hearing aids directly to consumers. Here's how to get yourself a pair:
FYI: If you're not comfortable purchasing your hearing aids online, it's easy to place your order over the phone with a Lexie representative. Plus, Lexie hearing aids are now found in 11,000 pharmacy and retail locations nationwide, including select Walgreens and Best Buy locations.
Lexie sent me a sample pair of its battery-powered Lumen hearing aids so that I could test out the products for myself. The package is well designed and contains everything you need to get the hearing aids fitted correctly and set up. I liked the compact, minimal packaging and very clear instructions. Lumen hearing aids come in five color options, including gray and metallic black; I chose the bronze ones.
The devices themselves are a “slim tube” BTE style with a solid feel and what appears to be excellent build quality. The package comes with several sizes of tubes and domes, as well as an ear-measuring guide to help you select the correct tube length. The hearing aids are a bit larger than some on the market, but given the solid construction and features — including the telecoil, Bluetooth, and remote mic capability (more on that later) — the trade-off is well worth it.
Quick Tip: If you're looking for more discreet, in-the-ear devices, or you just want to compare the different styles of hearing aids, check out my latest review of Eargo in-the-ear hearing aids.
The first thing I did was download the Lexie mobile app from Google Play (it's also available in the Apple App Store). The app is easy to navigate and includes a self-hearing test.
The self-test is easy to do, and my results were similar to what I know my hearing is from clinical testing.
These results are then used to program the hearing aids.
The whole process takes less than 10 minutes, so it's a breeze.
One of the things I really like about Lexie is that its default programs include a background noise setting as well as a telecoil. Telecoils provide great access to many public venues that have hearing loops. Unfortunately, many traditional hearing aids are forgoing telecoils in favor of Bluetooth. As a longtime hearing loop advocate, I give Lexie extra points for the telecoil.
Pro Tip: Want to learn more about telecoils and other hearing aid features to consider? Visit our hearing aid buyers guide for everything you need to know.
Another thing that caught my eye in the program list was the companion mic. Many people with hearing loss have more difficulty hearing in background noise than hearing aids alone can handle. The fact that Lexie offers a remote microphone at a very reasonable price ($129) means that people on a tight budget can access effective hearing aid accessories that are usually out of reach in lower-priced hearing aids.
While in the Lexie app, don't forget to sign up for Lexie Rewards (free to all Lexie wearers)! You can earn daily rewards for simply wearing your hearing aids and performing everyday tasks. Pay less with Lexie Rewards by receiving up to a 5 percent discount on your monthly subscription or by redeeming points when you make purchases through the Lexie app.
After the initial setup, the Lexie app makes it very simple to manage your hearing aids.
From the screen above, you can go back to the previous setting (under “expert adjustments”) based on your hearing test results. This can be helpful if you have fluctuating hearing loss or just want to double-check your results.
Once set up, the Lexie app provides a really nice and easy home screen that allows you to adjust your hearing aids, manage the rewards program, and even get live assistance.
Overall, I give Lexie high marks for an over-the-counter provider. With three hearing aid models available, customers have the flexibility to choose the features, technology, and price point that work best for their hearing health and budget. At $799 to $999 per pair, Lexie's hearing aids are an affordable, high-quality option for new hearing aid users. For comparison, MDHearingAid's prices start at $799 per pair for its basic BTE devices and range up to $1,899.98 for its top-of-the-line model. One drawback is that Lexie hearing aids are Bluetooth-enabled but do not stream music or take calls. If you're looking for a hearing aid with direct streaming, check out one of our best Bluetooth hearing aids, like Jabra Enhance, Widex, and Signia.
Lexie hearing aids range from $799 to $999 per pair with the one-time payment option or from $42 to $49 per month for 24 months with the subscription plan.
You can buy Lexie hearing aids on Lexie Hearing’s website, over the phone, or at select retail stores and pharmacies, including Walgreens and Best Buy.
Lexie Hearing is owned by a company called hearX.
All Lexie hearing aid models come with a one-year warranty. If you choose the monthly subscription option, Lexie hearing aids come with a protection plan, which covers broken or lost hearing aids.