The COVID-19 pandemic jump-started innovation in finding new and better ways to help people hear when they can't get to traditional hearing health care locations. Lexie Hearing is one of the companies making it easier for seniors to purchase hearing aids. Lexie offers affordable behind-the-ear (BTE) hearing aids, starting at $799 per pair or $49 per month with a subscription. Plus, Lexie offers great perks like free shipping and no contracts. While the company isn't a leader in tech and only offers one hearing aid model, I found that their devices are reliable and high-quality, with the right mix of important features. Read on to learn more about my experience with the brand, Lexie's pricing, how the company stacks up against competitors, and more.
How to Purchase Lexie Hearing Aids
Lexie makes it easy to purchase a pair of their Lumen hearing aids. Unlike other providers I've reviewed, such as Phonak, that require you to purchase hearing aids in person from a local provider, Lexie sells their hearing aids directly to consumers online. Getting your new hearing aids is as easy as 1-2-3:
Visit Lexie Hearing's website and select either the monthly subscription or one-time payment option.
Choose the color of hearing aids that you like.
Proceed to checkout, enter your shipping and payment information, and you're all set! Lexie will ship your new hearing aids within four to six days.
Quick tip: You can also purchase your Lexie hearing aids over the phone or in person at select Walgreens locations if you're not comfortable with buying your hearing aids online!
One thing to keep in mind with Lexie is that they only offer one hearing aid model. While this makes selecting your hearing aids easier and quicker, it means you have less options. If you are looking for a more customizable hearing aid or want to compare devices, visit our list of 2022's best hearing aids.
Lexie Hearing Aid Price and Value
Lexie offers two purchasing options for their Lumen hearing aids: You can either sign up for a monthly subscription or purchase your devices outright. If you're looking for the cheapest price, I'd recommend purchasing your hearing aids upfront. They cost $799 per pair, and you'll get free shipping, a 45-day risk-free trial, and a hearing aid accessories kit. For comparison, MDHearingAid's prices start at $799 per pair for their basic BTE devices and range up to just over $1,900 for their top-of-the-line model. This makes Lexie one of the cheapest hearing aid providers on the market.
Buyer's tip: On a tight budget and want to compare your options? Check out our list of the best cheap hearing aids.
If you'd rather not fork over the money upfront, Lexie also offers a monthly subscription option. You'll pay $49 per month for 24 months. However, there aren't any long-term contracts, so you can cancel your subscription at any time, no problem. There is also a $50 activation fee for this payment plan, so keep that in mind when considering your budget.
So what are the perks of the subscription over paying upfront? You'll receive care kits with batteries and accessories every few months. This payment plan also comes with a warranty for damaged or lost hearing aids, which is a big perk.
Unboxing My Lumen Hearing Aids From Lexie
Lexie sent me a sample pair of their Lumen hearing aids so that I could test out the products for myself. The package is well designed and contains everything you need to get the hearing aids fitted correctly and set up. I liked the compact, minimal packaging and very clear instructions. Lumen hearing aids come in five color options, including gray and metallic black; I chose the bronze ones.
Lexie Unboxed
The devices themselves are a “Slim Tube” BTE style with a solid feel and what appears to be excellent build quality. The package comes with several sizes of tubes, domes, and an ear-measuring guide to help you select the correct tube length. The hearing aids are a bit larger than some on the market, but given the solid construction and features — including the telecoil, Bluetooth, and remote mic capability (more on that later) — the trade-off is well worth it.
Lexie Lumen
Pro Tip: If you're looking for more discreet, in-the-ear devices, or you just want to compare the different styles of hearing aids, check out my latest review of Eargo.
Testing Out My Lumen Hearing Aids
The Setup and Lexie Hearing Test Process
The first thing I did was download the Lexie mobile app from Google Play (it's also available in the Apple App Store). The app is easy to navigate and includes a self hearing test.
Getting started with Lexie
The self-test is easy to do, and my results were similar to what I know my hearing is from clinical testing.
Lexie Hearing Check Results
These results are then used to program the hearing aids.
Lexie Programming
The whole process takes less than 10 minutes, so it's a breeze.
One of the things I really like about Lexie is that their default programs include a background noise setting as well as a telecoil. Telecoils provide great access to many public venues that have hearing loops. Unfortunately, many traditional hearing aids are forgoing telecoils in favor of Bluetooth. As a longtime hearing loop advocate, I give Lexie extra points for the telecoil.
Pro Tip: Want to learn more about telecoils and other hearing aid features to consider? Visit our hearing aid buyers guide for everything you need to know.
Lexie Programs
Another thing that caught my eye in the programs list was the Companion Mic. Many people with hearing loss have more difficulty hearing in background noise than hearing aids alone can handle. The fact that Lexie offers a remote microphone at a very reasonable price ($129) means that people on a tight budget can access really effective tools that are usually out of reach in lower-priced hearing aids.
Lexie Shop
Adjusting Your Hearing Aid Settings
After the initial setup, the Lexie app makes it very simple to manage your hearing aids.
Lexie HA Settings
From the screen above, you can go back to the previous setting (under “expert adjustments”) based on your hearing test results. This can be helpful if you have fluctuating hearing loss or just want to double-check your results.
Once set up, the Lexie app provides a really nice and easy home screen that allows you to adjust your hearing aids, manage their rewards program, and even get live assistance.
Lexie Home Screen
Final Thoughts on Lexie
Overall, I give Lexie very high marks. While the hearing aids don't offer the most sophisticated tech out there, the inclusion of telecoil and a remote microphone more than make up for any shortfalls on the sound processor. In nearly 30 years of clinical practice, I've found that these connectivity features are much more important for people with difficulty in noise than a fancy chip. Plus, with prices starting at $799 per pair, these hearing aids are an affordable, high-quality option for new hearing aid users.
Frequently Asked Questions About Lexie Hearing Aids
