Xfinity Senior Cell Phone Plans 2025
Xfinity offers family plans with unlimited 5G coverage starting at $15 per month.
To bring you this information on Xfinity, we used our own hands-on experience with the brand. We also compared it to other popular carriers to determine if Xfinity’s offerings were a good deal for seniors.
We spoke to Xfinity reps via chat and phone to determine their knowledge and helpfulness. We also checked Xfinity’s customer reviews and reputation on sites such as the Better Business Bureau and TrustPilot.
In general, we determined the following:
- Flexibility: We like that Xfinity offers both prepaid and postpaid plans. This provides seniors with billing and budgeting choices.
- Availability: Xfinity offers national coverage. However, many local regions within states don’t offer Xfinity internet and cell phone service.
- Phones, including bring your own phone: Xfinity offers good trade-in deals on phones, if you’re looking for something new. If not, you can BYOP and telephone number, which is great for seniors.
- Cost: Xfinity’s prices are competitive. The best savings are for multiple line plans of 2 or more.
- Fact finding before you buy: Xfinity’s website is challenging to navigate. We found the information they presented to occasionally feel vague or confusing. If you don’t currently have an Xfinity account, or if you don’t wish to give them your address so that service in your area can be checked, you may have difficulty finding out about pricing. For this reason, we recommend shopping for Xfinity in person at one of their retail locations.
Don’t Have Xfinity Internet? Try These Other Affordable Options
If you already have Xfinity internet, you are eligible to add cell phone service to your plan. Xfinity Mobile’s prices are affordable for many households, and comparable to what other providers offer. 5G and 4G coverage is available nationwide, although Xfinity does not offer internet or mobile service in every region of the country. You can only access these plans as an existing Xfinity internet subscriber. So, if you don’t have Xfinity internet and you’re not interested in changing plans, you should check out some of our top-rated alternatives to Xfinity Mobile.
Xfinity offers inexpensive, prepaid plans through their NOW Xfinity brand and standard mobile plans starting at $40 per month. Xfinity doesn’t specifically offer senior discounts. However, you may find that their pricing structure for cell phone service is competitive and affordable, especially if you need multiple lines.
Our tech experts spent over 50 hours testing Xfinity’s service and plans, with the needs of seniors in mind. Here’s an insider’s look at our experience with Xfinity Mobile, from choosing the right Xfinity plan to finding the best phone for tighter budgets.
FYI: It’s important to compare all of your options before signing on the dotted line. Check out our list of the best phone plans for seniors to learn more.
Pros and Cons
Pros About Xfinity Mobile
- Flexible plans with mix-and-match pricing
- Nationwide network with 5G
- 19 million Wi-Fi hotspots in the U.S.
- Unlimited talk and text
- BYOP (bring your own phone)
- No term contracts
- Nationwide 4G and 5G coverage
- Xfinity online price guarantee
- Great offers on phones and accessories
Cons About Xfinity Mobile
- Customer service can be challenging to reach
- Price hikes can be steep
- Limited phone compatibility
- Can be more expensive than other carriers, including prepaid carriers
- Only for Comcast Xfinity internet subscribers
- Reduced speeds after 30 GB usage on all plans
How Does Xfinity Stack Up Against Other Providers?
| Xfinity | AT&T | T-Mobile | Mint Mobile | |
|---|---|---|---|---|
| Starting rate for mobile service (one line plan) | $25 prepaid plan | $30 prepaid plan | $50 postpaid plan | $15 prepaid plan |
| Same-provider internet required | Yes | No | No | No |
| Contract needed | Some plans | No | No contract needed | No contract needed |
Did You Know? Mobile phones provide multiple benefits for older adults, including easy, free access to memory-boosting games and safety tools when you’re on-the-go.
The Buying Experience With Xfinity Mobile
The Basics
You may have noticed several low-cost cellular carriers sprouting up in the past few years. They’re called mobile virtual network operators (MVNOs for short), and they’re inexpensive because they don’t operate their own cellular towers; they rent them out from other carriers, which means they can pass those savings onto us.
As mentioned above, Xfinity offers both postpaid and prepaid plans. Xfinity prepaid plans are sold through their Xfinity NOW brand.
Xfinity Mobile piggybacks off Verizon’s towers, which happen to have the best 4G/LTE coverage in the U.S., according to the FCC’s mobile broadband map.1 And because Xfinity is owned by Comcast, users also enjoy access to Comcast’s 19 million Wi-Fi hotspots. When you’re in range of a hotspot, Xfinity will connect you to the Wi-Fi network automatically, saving you data and trimming your monthly bill.
Did You Know? Anxiety about technology use in seniors can be a barrier to getting and using cell phones. If that sounds like you, keep in mind that smartphone use can enhance quality of life. Getting a simple to use phone doesn’t require much technological knowledge and may be the way to go!2
Purchasing an Xfinity Mobile Plan In-Store
Do you like human assistants when you’re shopping? Sometimes we all do. Xfinity offers assistance at 300 brick-and-mortar locations. A store visit will make sense if you’re skittish about online payments or prefer a little TLC when you’re transferring your phone number to another carrier.
On the other hand, many of us haven’t gone back to our pre-pandemic shopping routines and prefer online shopping.3 Xfinity has stepped up with plenty of online tools to help us make informed decisions about our new cellular service before we sign on the dotted line, such as their nifty savings calculator, which actually helped me find the best Xfinity plan for my family in seconds.
Signing up for Xfinity Mobile Online
Log in to Your Xfinity Account or Sign up for Xfinity Internet
It’s important to know that Xfinity Mobile plans are for Xfinity internet customers only. We happen to have an Xfinity internet plan, so our first step was to log into our Xfinity account. So far, so good.
Xfinity’s phone compatibility checker will tell you if you can bring your phone when you switch.
If you’re not a current customer, you’ll input your address to find out if service is available where you live.
Xfinity's phone compatibility checker will tell you if you can bring your phone when you switch.
Check Your Current Phone (or Buy a New One)
Step two was making sure our iPhone was compatible with Xfinity Mobile. We were in luck, but you might not be. Xfinity’s bring-your-own phone list isn’t extensive. In fact, it’s limited to Apple, Samsung, Motorola, and Google Pixel phones at the moment. This isn’t the end of the world. If you’re considering buying a new phone for your Xfinity Mobile plan, you can get money back by trading in your old phone. Visit your nearest Xfinity store with the phone you’re using, and they’ll make you an offer.
If your phone isn’t on that list, you’ll need to buy a new one. Check out our senior-friendly Xfinity Mobile phone suggestions below for some help with that. For a wide-angle view, don’t miss our top-rated senior cell phones for 2025.
Xfinity Mobile’s savings calculator will show you the best plan for your money in seconds.
Choose Your Xfinity Mobile Plan
Xfinity Mobile’s two main plans are pretty simple at first glance. I could either go with their Premium Unlimited plan or their Unlimited plan. We also had the option of buying a limited By the Gig plan. But there are mix-and-match options I wasn’t aware of, too, which is why I’m glad I used the savings calculator.
In our case, the Unlimited plan was the best fit. We liked that we were saving money per line by adding more lines and getting all the data I needed for my entire phone-carrying household for $100 per month. Your household may be different, so take the time to run the savings calculator before you purchase your Xfinity Mobile plan.
Ordering Your SIM
This is the easiest part of the Xfinity Mobile signup process. After we purchased the new plan plan (all major credit cards accepted),our SIM arrived in the mail in a few days. Once we had it, online activation took just a few minutes. Don’t forget to have your old carrier details handy. And remember, if it all goes sideways, you can always get in-person help at an Xfinity retail store in your area.
Did You Know? If you switch mobile carriers, you may want to transfer your current phone number. To do this, visit Xfinity’s website on the device activation page.
Choosing a Cell Phone
We had a SIM, and our phone was compatible. If yours isn’t, you can either buy a phone on your own (just make sure it’s not tied to another plan) or buy a phone from Xfinity Mobile. In either case, you’re going to have to go with a smartphone.
We know what you may be thinking: “If I switch to Xfinity Mobile, my flip phone goes with me!” But bear with us here. Android and Apple smartphones come with some pretty terrific accessibility features these days for smoother senior experiences. Plus, with a budget smartphone, you’ll enjoy all the latest phone, video, and display specs without breaking the bank.
FYI: If you’d like to stick to a flip phone but still want to upgrade, there are plenty of options! Check out our list of the best flip phones for seniors.
Motorola Moto G
Motorola Moto G 5G
The Motorola Moto G costs $49.99 with free shipping and a waived activation fee. If you’re tired of constantly recharging your phone, you can actually go two days without having to charge this smartphone.
Equipped with 5G high-speed connectivity, a 50 MP triple camera system, and other features, like a water-repellent design—this phone is durable and great for older adults who are on the go.
Consumer Tip: On the hunt for the best cell phone for your budget? Get a bird’s-eye view of the mobile market in our complete cell phone buyers guide for seniors.
Benefits for older adults:
- Bluetooth connectivity
- Face unlock and fingerprint reader features
- M3/T3 hearing aid compatibility
- 64 GB built-in storage
- 6.5-inch display
iPhone 16e
Testing out the iPhone 16e
Xfinity sometimes offers this phone or other iphones at $0 a month for 24 months as a trade-in promotion. If you miss the sale, the standard cost is $24.99 a month for 24 months, or $599.99 full price if you pay upfront. A $25 one-time activation fee per line applies.
We love the iPhone 16e because it’s so intuitive to use. Set up, including transferring our email accounts, photos, and videos, was a breeze to do. Our apps remained intact. It also includes face ID, which is much easier to use than thumbprints! We also love the bigger screen and long battery life.
Benefits for older adults:
- Unlimited 5G mobile phone line included for one year with 300 Mbps internet or faster
- Device trade-ins nab you a $500 virtual prepaid card to help you pay off your current phone contract
- 48MP fusion camera shoots crystal-clear high resolution photos
- Very long battery life of over 24 hours with video streaming
- Ceramic shield front resists breakage
- 6.1” screen display
- Face ID for enhanced security
Nationwide Coverage
As mentioned previously, Xfinity Mobile uses Verizon’s towers, and Verizon is the king of the hill when it comes to 4G/LTE coverage. Verizon covers about 99 percent of the U.S. population, while AT&T and T-Mobile both fall shy of 60 percent. Sprint, meanwhile, pulls up the rear with under 30 percent of the pie.
Contracts and Warranty
Contracts
Xfinity NOW Prepaid Mobile plans come with no contracts. It’s pay-as-you-go, with no commitments, which is a double-edged sword. The flexibility to come and go as you please means you pay less upfront with Xfinity’s prepaid plans . On the other hand, as we noted when we tested Mint Mobile, paying for up to a year of Mint Mobile’s service at once reduced our monthly bill significantly. Some Xfinity postpaid plans require one or two-year contracts. You can find out what’s available in your area by shopping at one of their many locations.
If you decide you don’t want to continue with Xfinity NOW and you cancel within the first 30 days, you just need to return your phone (if you bought one). You’re entitled to a full refund. If you cancel your Xfinity prepaid service after 30 days, you must pay for the current month, plus anything you still owe on your phone and a $35 restocking fee.
Warranty
Any device you purchase through Xfinity Mobile comes with a 12-month warranty. However, your warranty covers only manufacturer defects (problems with the hardware). Accidents aren’t covered, so if you crack the screen or drop your phone in the toilet, the warranty won’t kick in. Keep in mind that Xfinity Mobile handles warranty support for the first 14 days of service only. After that, you’ll be dealing with your device’s manufacturer.
Xfinity Mobile offers a Mobile Protection Plan starting at $9 per month. It covers the following:
- Accidental damage and loss of coverage
- Unlimited $29 screen repair for phones
- Hardware service fixes
Xfinity Mobile Senior Phone Plans at a Glance
Xfinity Mobile doesn’t have any just-for-seniors mobile plans like T-Mobile’s 55+ packages, where you can score an unlimited 4G plan (data, talk, and text) with two lines for $70 per month, no annual contract required. Likewise, you won’t find Lively’s Jitterbug Flip2, our top senior-friendly smartphone of the year, on their BYOP list. For the full scoop on the Lively experience, check out our hands-on Lively review.
Xfinity Mobile plans are more selective and can be a tad more expensive, but they do offer one perk that practically all the competition can’t: discounted bundles with blazing-fast internet, TV, and telephone service. So if you’re serious about switching to Xfinity, you’ll want to make it a priority to check out Xfinity’s internet plans, too.
Unlimited Plans
You can add up to 10 lines with an Unlimited plan, and prices per line continue to decrease the more lines you add. Below is a snapshot of plans for up to 10 lines.
| Plan name | Price | Talk and text |
|---|---|---|
| Unlimited 1 Line | $40 per month | Unlimited |
| Unlimited 2 Lines | $70 per month | Unlimited |
| Unlimited 3 Lines | $70 per month | Unlimited |
| Unlimited 4 Lines | $100 per month | Unlimited |
| Unlimited 5-10 Lines | +$20 for each added line | Unlimited |
*Chart reflects Unlimited Intro plans. Prices may be higher or lower in your geographic location
Note that for all Xfinity Mobile’s Unlimited plans:
- Maximum download speed on personal hotspots is 600 kbps.
- LTE streaming is standard definition (480p).
- High-resolution streaming requires a 5G connection.
By the Gig (Shared Data) Plans
All new Xfinity Mobile customers who choose the By the Gig data plan have a single option: 1 GB of data for $20 per month. This data can be used by one person or shared across multiple lines on the account. If you exceed the 1 GB limit, your usage will be rounded up to the next full gigabyte, and you'll be charged an extra $20 for each additional GB.
Note that for all Xfinity Mobile’s By the Gig plans:
- Account holders can share data with other users on the same account.
- LTE streaming is high definition (720p for phones, 1080p for tablets).
- LTE Data Saver mode saves data by limiting streaming quality and slowing speeds when connected to personal hotspots.
General Features
Talk and text are unlimited with all plans, a plus with Xfinity Mobile. 5G is also available with plans where coverage is available. Also note that the more lines (Unlimited plan) you pay for, the more you save monthly.
In general, some prepaid carriers, like Xfinity Mobile, use physical Wi-Fi hotspots to free up traffic from the cellular towers they rent and increase coverage for users. But all carriers allow you to turn your devices into personal hotspots. When you turn your phone into a personal hotspot, you’re pairing it with another device (such as a laptop) to give the second device data on the go.
Xfinity Mobile Plan Details
Xfinity Mobile Unlimited Plans for Power Users
Cost
The more lines you add with Xfinity Mobile, the cheaper your cost per line will be. To limit the variables and make this useful, I’m going to calculate monthly fees based on a family of two.
Xfinity Mobile’s Unlimited plan is $40 a month for one line, and $70 a month for two lines.
This is about $40 more per month than a senior-friendly T-Mobile 55+ plan for one line with unlimited data. (Xfinity will start to throttle, or slow, your speeds at 30 GB.) But if you’re a heavy user, Xfinity Mobile will probably be the handier traveling companion due to its 19 million Wi-Fi hotspots. This means that even if you hit your monthly data cap, you can keep using your phone on the go. T-Mobile plans are unlimited, but they do not offer public hotspots like Xfinity.
Plan Features
If you’re shopping for an unlimited plan, you probably do a lot of uploading (photo and video), streaming, and emailing on the go. Generally speaking, if you use your phone to pass the time at the park or download the occasional grandkid pic, you wouldn’t need Xfinity Mobile’s unlimited phone plan.
Xfinity Mobile’s Unlimited plans come with unlimited talk and text, but so do a lot of the plans from the competition. Where Xfinity Mobile stands out is with its 19 million Wi-Fi hotspots across the country, which stretch their plans further. Xfinity Mobile Unlimited plans also allow Wi-Fi calling, so you won’t rack up roaming charges if you’re calling abroad.
Xfinity Mobile By The Gig Plans for Lighter Users
Cost
If you’re a family of two without a huge data habit, we recommend Xfinity Mobile’s By the Gig plans, which are shared data plans. The savings could be substantial. But, keep in mind that new By the Gig users are confined to only one plan – 1GB at $20 a month.
How does that stack up to other pay-by-the-gig plans? You can find cheaper options. Tello, a budget, no-contract carrier, advertises 5 GB packages with unlimited talk and text for $10 per month per line. However, Tello doesn’t offer the number of hotspots or massive nationwide coverage that Xfinity does.
Whereas Google Fi Wireless’ Unlimited Plus Plan costs $65 each per line (plus taxes and government fees). You’ll get unlimited data, calls, and texts within the U.S., Canada, and Mexico.
Plan Features
Xfinity Mobile’s By the Gig plans offer pretty much the same service as their Unlimited counterparts. The only substantial differences are that personal hotspot speeds aren’t throttled (unless you want them to be, to save data) and you get high-definition streaming (up to 720p on phones).
Also keep in mind that if you have two or more users, you can share your data between users however you want with Xfinity Mobile. That flexibility extends to upgrading or downgrading your plan. If you find that you’re not using all of your data consistently, you can downgrade to a package with less data and save even more.
The Bottom Line on Xfinity Mobile
Xfinity Mobile has massive 5G, LTE, and 4G coverage via Verizon, plus an additional 19 million Wi-Fi hotspots across the country. While it isn’t the cheapest prepaid or postpaid provider out there, Xfinity Mobile gives the seniors-only competition a run for its money — as long as you find the right plan. Buying more than one line, for example, is one way older adults can see major savings on Xfinity Mobile’s Unlimited plan.
Where you may run into a snag with Xfinity Mobile is its phone policy. Compatibility with outside phones is limited at the moment, unless you’ve got an iPhone, Motorola, or late-model Samsung, but that may change in the future. And, as I’ve stressed throughout, you can’t switch to Xfinity Mobile without first subscribing to Comcast Xfinity for your internet.
If you are a current Xfinity internet subscriber, or are amenable to switching your internet service, Xfinity Mobile is worth looking at, especially if bundling your internet, TV, and phone for extra savings is something you’d consider.
Buyer’s Tip: Consider using a budgeting app to free up extra cash for a phone plan. Here are the five best budgeting apps for seniors.
Frequently Asked Questions About Xfinity Mobile
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Is Xfinity Mobile cheap?
Xfinity Mobile has reasonably priced prepaid plans. The real savings start to show when you buy more than one line.
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How many lines can I get with Xfinity Mobile?
Xfinity Mobile allows up to 10 lines per account, pending a credit check.
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Are there any contracts to sign with Xfinity Mobile?
Some of Xfinity’s plans require contracts, but most don’t.
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Does Xfinity Mobile have Wi-Fi hotspots?
Yes, they have 19 million Wi-Fi hotspots across the country!
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What’s the data cap on Xfinity Mobile’s Unlimited plans?
After you hit 30 GB, you’ll notice slower speeds.
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Can you “mix and match” Xfinity Mobile Unlimited and By the Gig plans?
Yes, you can mix and match Xfinity Mobile Unlimited and By the Gig plans. For example, you can mix one line of By the Gig with Unlimited Intro line for a total monthly cost of $45.
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