Every second, a senior in the U.S. experiences a fall.1 In the occurrence of an emergency medical event like a fall, having a PERS (Personal Emergency Reporting System), also called a medical alert system, can alert emergency services and get you help quickly. If you’re in search of a medical alert system for yourself or for a loved one, One Call Alert offers five systems to choose from starting at just $19.95 per month. Though they don’t offer all the latest features, such as a companion mobile app, like Bay Alarm Medical and Philips Lifeline do, One Call Alert offers great value and dependability to individuals looking for a simple emergency alert system.
Serving over 100,000 customers, One Call Alert has been providing protection and peace of mind for seniors and their families for over two decades. Recommended by healthcare professionals across the country, One Call Alert gives older adults the freedom to live independently, while knowing that help is easily accessible if needed. Unlike most of its competitors, One Call Alert caters to budget-conscious customers with no activation fees, no contracts, and a 30-day risk-free trial period. They also have an A+ rating from the Better Business Bureau. Read on to learn more about One Call Alert’s medical alert systems.
In the United States, 27 percent of adults over the age of 60 live alone.2 If you fall while you’re by yourself and cannot get up, unable to reach a telephone, it could take hours before someone may be there to help you. With One Call Alert, you won’t have to worry about reaching a phone during an emergency. You’ll simply press your wearable help button, and, no matter where you are, the system will connect you to a live operator. First responders will be sent to help before you know it. One Call’s help buttons are waterproof so you can use them in high-risk areas like the bathroom for the ultimate coverage.
When considering a personal medical alert system from One Call Alert, it is important to think about who you live with, if you’re home alone frequently, your medical history, and whether or not you run errands by yourself. An emergency alert system from One Call Alert could be lifesaving to those who find themselves alone during an emergency, and it provides peace of mind to loved ones and caregivers.
Before we dig into the offerings and features of each medical alert system, below is an estimated yearly cost of One Call Alert’s lineup based on an annual subscription plan with automatic fall detection (when available). If you’re not interested in adding automatic fall detection, you’ll save $120 per year on the total cost of your system.
|System||Annual Cost for One Year of Service||Fall Button Add-on||Lockbox ($29.95)||Total Cost|
|In-Home Landline||$275.40||N/A||Included at no extra cost||$275.40|
|In-Home Wireless||$239.40||$10 per month||Included at no extra cost||$359.40|
|Mobile On-the-Go||$329.50||$10 per month||Included at no extra cost||$479.45|
|Mobile Double||$405.50||$10 per month||Included at no extra cost||$555.45|
|Complete Protection||$369.50||$10 per month||Included at no extra cost||$489.50|
A One Call Alert system can provide emergency alert protection while you’re in your home and when you’re on the go. Upon pressing your help button, you’ll be connected to an operator at their call center. The highly-trained operators are certified by the Security Industry Association3 and will notify your loved one or send emergency services to your aid depending on the situation.
All One Call Alert help buttons can be worn as a pendant or wristband and are waterproof. This is important since falls can occur getting out of a slippery bathtub or shower. The mobile and wireless systems are also equipped with GPS tracking. With 10 percent of individuals 65 and older living with mild cognitive impairment,4 GPS tracking can be an important tool used to find your loved one if they were to ever wander off due to Alzheimer’s or dementia.
Buyer's Tip: You can pay for your One Call Alert system monthly, quarterly, semi-annually, or annually. We’d recommend going with the annual payment option, as it offers the most savings per month.
Depending on the package and payment option you choose, One Call Alert’s prices range from $19.95 to $44.95 per month, and you can add automatic fall detection to most plans for an extra $10 per month. Compared to the competition, these prices are very reasonable. We’ll get into all the details for One Call Alert’s products below!
One Call Alert partners with AT&T to provide service to its systems, except the In-Home Landline; for seniors who live out of AT&T’s coverage area and have a landline, the In-Home Landline is a great option. Starting at just $22.95 per month with an annual subscription, this system will connect to your existing telephone line and provide 24/7 emergency monitoring service in a coverage area of 1,300 feet, which would cover the average home and include a stroll to the end of the driveway. Featuring a 32-hour backup battery, wearable button, and two-way communication capabilities, the In-Home Landline offers basic features to keep you safe in your home at a great monthly price.
This model is $5 to $10 cheaper per month than basic options from other providers like Medical Guardian and ADT Health, so it’s an affordable option. However, keep in mind that you can’t add fall detection to this system, so if you’re at high risk of a fall you’ll want to check out One Call’’s other systems. It also lacks mobile coverage, so if you’re wanting a system that you could use outside your home or yard, you’ll want to take a look at the Mobile On-the-Go, Mobile Double, or the Complete Protection.
Much like the In-Home Landline, the In-Home Wireless system from One Call Alert provides seniors with emergency monitoring service in and around their home – though this system uses mobile coverage for service instead of a landline. The In-Home Wireless has a 32-hour backup battery, wearable button, and features two-way communication so you can easily speak with an emergency operator if needed. At $19.95 per month, this system will save you a few dollars each month when you choose it over the In-Home Landline. Plus, it gives you the freedom to place your system anywhere in the home thanks to the cellular connection, even if it’s not close to a landline. You can also add automatic fall detection to this system for extra protection and peace of mind at just $10 per month.
Double Check: Before purchasing the Mobile On-the-Go, In-Home Wireless, Complete Protection, or Mobile Double, make sure your home is in the AT&T network5 coverage area.
It is all in the name! With the Mobile On-the-Go from One Call Alert, older adults can rest assured that even when they are enjoying an active lifestyle outside their home, emergency help is just one push away. Using GPS tracking and nationwide cellular coverage, this convenient, mobile system is just $27.45 per month with an annual subscription. This system can be worn around the neck or put in a pocket while you’re out and about, or placed on its charging base when you’re at home, so it can easily be used anywhere, making it versatile and a great value for the price.
Perfect for couples, One Call Alert’s Mobile Double System provides coverage for two seniors at the cost of a single alert system. Rather than purchasing two Mobile-On-the Go systems, this double system comes with two mobile units and will save you over $21 a month! Some providers, like Philips Lifeline, require couples to buy two separate medical alert systems, which adds up very quickly and makes the Mobile Double an affordable option for spouses. At just $33.79 per month when you purchase an annual subscription, you’ll gain protection for yourself and a loved one. Like the Mobile On-the-Go, the Mobile Double is great for older adults who live a life of independence and activity but would like to have a medical alert system at their fingertips, just in case.
One Call Alert’s most comprehensive system, Complete Protection, provides access to emergency help both in your home and when you’re on-the-go. Using cellular service, Complete Protection connects you to an emergency operator, no matter the time of day, when your button is pressed or when a fall is detected. For $30.79 per month, you’ll get the base unit, mobile medical alert unit and charger, and a pendant or wristband. For a single senior who desires protection in and out of the home, this system is by far the best choice. You’re basically getting two alert systems for the price of one!
Though One Call Alert offers great value when compared to its competitors, we found the pricing structure on their website to be a bit confusing. If you want to get the best deal on any of their systems, you will want to buy an annual plan.
For example, if you choose to purchase the Complete Protection and pay monthly for 12 months, you’ll end up paying over $500 after one year. Instead, we recommend purchasing an annual plan upfront at $369.50, which will save you over $130. Keep in mind that the pricing shown on One Call Alert’s website is their promotional savings price that new customers pay during their first year. After one year of service, One Call Alert plans will increase by as much as $6 per month if you choose to purchase another annual plan.
There are also a few pieces of add-on equipment that can be purchased for an additional monthly fee, so you’ll want to include those costs when planning out your budget for a One Call Alert system.
For an additional $10 a month, you can add an automatic fall detection button to your wireless or mobile One Call Alert system. The add-on will automatically detect a fall, that way if you are unconscious and cannot press your button, emergency services can still be alerted. If you have a history of falls or other medical events that would cause you to become unresponsive, this add-on could be lifesaving.
In addition to your One Call Alert system, you may want to consider purchasing a Lockbox. This box goes around the front door knob of your home. In the case of a medical emergency, you could let emergency responders enter your home without having to break down the door. They will simply enter the code you give them to access a key. It is also convenient if you were to accidentally lock yourself out of your home. At $29.95, it is well worth the investment rather than having to replace your front door, which could cost hundreds of dollars. Fortunately, One Call Alert gives a free lockbox to those who select an annual subscription plan.
For $5 per month, this protection plan will cover the cost of any lost, damaged or stolen equipment, so you won’t have to pay hefty replacement fees. Plus, it lets you lock in your monthly rates so you’ll never have to worry about price hikes, and it provides discounts for add-on accessories and any extra equipment you may need.
For high-risk areas like the bathroom or stairs, wall-mounted buttons can be a literal lifesaver. These waterproof, stick-on buttons allow you to call for help at the press of a button even if you don’t have access to your help pendant or base station. These buttons cost just $2.95 per month, per button.
If you are on life-saving medications or struggle to remember when it’s time to take your meds, medication reminders can help you stay on track and ensure you get your medication when you need it. For $5 per month, you can set up daily medication reminders with most One Call Alert systems.
For seniors who spend most of their time at home and have a landline, the In-Home Landline is going to save you money while still providing you a top-of-the-line personal emergency response system, though you won’t be able to add the automatic fall detection feature. If you’re looking for a system that will provide coverage both in and out of the home, we recommend the Complete Protection system. With GPS tracking, a complete mobile, and in-home system, and a free lockbox, the value of the system and the protection it provides are undeniable.
Money Saving Tip: When you order, ask about free shipping. This could save you $15.
Overall, One Call Alert provides reliable protection and a versatile product lineup at reasonable prices. Compared to industry competitors, One Call Alert may lack the bells and whistles to some. If you’re looking for a stylish necklace for your pendant button, a companion app, or a video tutorial on how to use your system, you won’t find it with One Call Alert. However, they do have great freebies like the lockbox and monthly discounts for consumers who purchase an annual plan. Plus, with prices starting at $19.95 per month, they’re one of the most affordable options on the market.
One Call Alert offers value and simple alert systems that protect seniors and give peace of mind to loved ones. If you’re looking for a system for yourself or a family member, One Call Alert has competitive prices and a 30-day money-back guarantee on all their systems and services. If for some reason you are unsatisfied, they will give you a full refund. We recommend giving One Call Alert a try!
Depending on which plan you purchase, the alert system you choose, or add-ons you select, it could cost you anywhere from $19.95 per month to $54.95 per month.
Yes! All of the alert buttons are waterproof.
The alert buttons have a range of 1,400 ft. As long as you are within that range, your button will work.
You can sign up for a month-to-month plan, but the company gives discounts to those who purchase plans annually, semi-annually, quarterly.
Yes. Fall detection is available on all of their systems except for the In-Home Landline.
CDC. (2020). Keep on Your Feet—Preventing Older Adult Falls.
Pew Research Center. (2020). Older people are more likely to live alone in the U.S. than elsewhere in the world.
SIA. (2020). About SIA.
NCBI. (2002). What we need to know about age-related memory loss.
AT&T. (2020). Wireless Coverage Map.