If you're searching for a medical alert system, One Call Alert offers five systems to choose from, starting at just $19.95 per month. Though they don't have all the latest features of other companies we've reviewed, including Bay Alarm Medical, such as a companion mobile app or activity tracking, One Call Alert offers excellent value and dependability.
Serving over 100,000 customers, One Call Alert has provided protection and peace of mind for seniors and their families for more than 20 years. Recommended by health care professionals across the country, One Call Alert helps older adults live independently while knowing that help is one call away. One Call Alert caters to budget-conscious customers with affordable monthly rates, no contracts, and a 30-day risk-free trial.
|System||Price per month||Fall Detection||System type|
|In-Home Landline||$24.95||N/A||At-home landline|
|In-Home Wireless||$19.95||$10 per month||At-home cellular|
|Mobile On-the-Go||$37.95||$10 per month||At-home cellular|
|Mobile Double||$44.95||$10 per month||On-the-go cellular|
|Complete Protection||$41.95||$10 per month||At-home and on-the-go cellular|
A One Call Alert system can provide protection in your home or on the go. Upon pressing your help button, you'll be connected to an operator at their call center. The highly trained operators are certified by the Security Industry Association1 and will notify your loved one or send emergency services, depending on the situation. We'll dive into the details of each system below.
For homebodies or those who live in an area with spotty cellular coverage, the In-Home Landline is a great option. Starting at just $24.95 per month, this system will connect to your existing telephone line and provide 24/7 in-home monitoring service with a coverage area of 1,300 feet, which would cover the average home and include a stroll to the end of the driveway. Featuring a 32-hour backup battery, wearable button, and two-way communication capabilities, the In-Home Landline offers basic features to keep you safe in your home at a great monthly price.
Money-Saving Tip: When you order your system, ask a representative if free shipping is available. This could save you $15.
This model is $5 to $10 cheaper per month than competitors' basic options, including Medical Guardian's monthly costs and ADT Health's starting prices, so it's an affordable choice. However, you can't add fall detection to this system, so if you're at high risk of a fall, you'll want to check out One Call Alert's other systems.
Much like the In-Home Landline, the In-Home Wireless system provides older adults with protection in and around the home – though this system uses cellular coverage for service instead of a landline. The In-Home Wireless has a 32-hour backup battery, a wearable button, and two-way communication so you can quickly speak with an emergency operator if needed.
Double Check: Before purchasing the Mobile On-the-Go, In-Home Wireless, Complete Protection, or Mobile Double system, make sure your home is in the AT&T network2 coverage area.
At $19.95 per month, this system will save you a few dollars a month compared to the In-Home Landline. Thanks to the cellular connection, it also gives you the freedom to place your system anywhere in the home, even if it's not close to a landline. For extra protection and peace of mind, you can add automatic fall detection to this system for $10 per month.
With the Mobile On-the-Go system from One Call Alert, older adults can rest assured that emergency help is just one push away, no matter where they are. This mobile system costs $37.95 per month and uses GPS tracking and nationwide cellular coverage to provide on-the-go protection. You can wear the Mobile On-the-Go system around your neck or put it in your pocket while you're out and about, and place it on its charging base when you're at home, making it versatile and a great value for the price.
Perfect for couples, One Call Alert's Mobile Double system provides coverage for two seniors at the cost of a single system. You and your spouse don't have to purchase two Mobile On-the-Go systems; this system comes with two mobile units for $44.95 per month. It will save you over $25 a month compared to purchasing two separate systems. Some providers we've reviewed, like Lifeline, require couples to buy two separate medical alert systems, which adds up very quickly and makes the Mobile Double an affordable option for spouses. Like the Mobile On-the-Go system, the Mobile Double is great for active older adults who would like to have a medical alert system at their fingertips, just in case.
FYI: One Call Alert doesn't require long-term contracts, so you can cancel your service at any time without penalty. No pesky cancellation fees here.
One Call Alert's most comprehensive system, Complete Protection, provides protection in your home and on the go. Using cellular service, Complete Protection connects you to an emergency operator when you press your button or the system detects a fall. For $41.95 per month, you'll get an in-home base unit, a mobile medical alert unit and charger, and a wearable help button. This system offers excellent value for a single older adult who desires protection in and out of the home. You're basically getting two alert systems for the price of one.
One Call Alert offers a lineup of equipment and features that you can purchase for an additional fee.
For an extra $10 a month, you can add automatic fall detection to your wireless or mobile One Call Alert system. With this add-on, the system will automatically detect a fall. If you are unconscious and can't press your button, emergency services will still be alerted. If you have a history of falls or just want the extra protection, this add-on is worth the price.
One Call Alert sells lockboxes that go around the front doorknob of your home. During an emergency, first responders can enter your home without breaking down the door. They will simply enter the code you give them to access a key. At $29.95, it is well worth the investment to save you from replacing your front door, which could cost hundreds of dollars.
Money-Saving Tip: If you choose an annual payment plan, One Call Alert will throw in a lockbox for free.
For $5 per month, this protection plan covers the cost of any lost, damaged, or stolen equipment, so you won't have to pay replacement fees. Plus, it lets you lock in your monthly rates so you'll never have to worry about price hikes, and it provides discounts for add-on accessories and extra equipment.
If you are on lifesaving medications or struggle to remember when it's time to take your meds, medication reminders can help you stay on track and ensure you get your prescription when you need it. For $5 per month, you can set up daily medication reminders with most One Call Alert systems.
Depending on the package and payment option you choose, One Call Alert's prices range from $19.95 to $44.95 per month. Though One Call Alert offers solid value compared to some of the best medical alert systems out there, they do still have a little ways to go on helping you save further. For the best deal, we recommend an annual payment plan, as it will save you money on monthly rates.
For example, if you choose to purchase the Complete Protection system and pay monthly, you'll end up paying over $500 in the first year. Instead, we recommend purchasing an annual plan upfront at $443.40, which will save you over $60.
Buyer's Tip: You can pay for your One Call Alert system monthly, quarterly, semiannually, or annually. We'd recommend the annual payment option, as it offers the most savings per month.
Keep in mind that the prices shown on One Call Alert's website are promotional rates for new customers. After one year of service, your One Call Alert rates may increase. To avoid unexpected price hikes, we'd recommend adding Connect Premium to your plan, as it locks in your rates for life.
In the United States, 27 percent of adults over the age of 60 live alone.3 If you fall while you're by yourself and cannot get up, help could take hours to arrive. With One Call Alert, you won't have to worry about reaching a phone during an emergency. You'll simply press your wearable help button and, no matter where you are, the system will connect you to a live operator. First responders will be sent to help before you know it. One Call's help buttons are waterproof, so you can use them in high-risk areas like the bathroom for the ultimate coverage. If you're at high risk of a fall or just want some extra peace of mind, One Call Alert is a solid choice.
Did You Know: One Call Alert offers a 30-day money-back guarantee on all systems. If you are unsatisfied for any reason, you'll receive a full refund.
Overall, we'd recommend One Call Alert for the following types of users:
Overall, One Call Alert provides reliable protection and a versatile product lineup at reasonable prices. However, they lack some of their competitors' bells and whistles. If you're looking for a stylish necklace for your help button, a companion app, or a smartwatch system, you won't find it with One Call Alert. However, they do have great freebies and monthly discounts for those who purchase an annual plan. Plus, with prices starting at $19.95 per month, they're one of the more affordable options on the market.
To learn more about this provider, visit our latest One Call Alert review.
Prices start at $19.95 per month and range up to $44.95 per month. The payment plan and system you select will impact your monthly rates.
Yes. All of One Call Alert’s help buttons are waterproof.
The alert buttons have a range of 1,300 feet. As long as you are within that range, your button will work.
You can sign up for a month-to-month plan, but the company gives discounts to those who purchase annual, semiannual, or quarterly plans.
Yes. Fall detection is available on all of their systems except for the In-Home Landline system.
SIA. (2020). About SIA.
AT&T. (2020). Wireless Coverage Map.
Pew Research Center. (2020). Older people are more likely to live alone in the U.S. than elsewhere in the world.