Aloe Care Health Medical Alert Systems: Pricing and Getting the Best Deal
Aloe Care Health’s high-tech systems are on the pricier side, with rates starting at $39.99 per month, plus hefty equipment fees.
SeniorLiving.org is supported by commissions from providers listed on our site. Read our Editorial Guidelines
SeniorLiving.org is supported by commissions from providers listed on our site. Read our Editorial Guidelines
Founded by caregivers for caregivers, Aloe Care Health uses new technology to keep older adults safe and stay connected with their caregivers and loved ones. The provider’s systems offer in-home and on-the-go protection, with equipment pricing ranging from $149.99 to $349.99, which is quite pricey compared to Lifeline's pricing and Medical Guardian's equipment costs. Their monthly service fees are fairly average for the industry. When you factor in the unique features and caregiver integration that Aloe Care Health systems provide, we think the advanced monitoring offers value that’s worth the higher cost.
Our editor's uncle wearing his Aloe Care Health Care Button
Aloe Care Health at a Glance
- Voice-activated connection to a 24/7 emergency response center
- No landline required
- Waterproof “care button” worn around wrist or neck
- Temperature, activity, and air-quality monitoring
- Two-way communication with Care Circle via Smart Hub
- Caregivers get real-time updates on their loved ones via the mobile app
- 30-day money-back guarantee
- Upfront cost for equipment and monthly service fees
- No additional fee for fall detection monitoring
The Fast Facts: Aloe Care Health’s Equipment and Pricing
| Aloe Care Health system | Equipment price | Monthly service fee | Best for | Warranty | Button-to-base range | Fall detection |
|---|---|---|---|---|---|---|
| Essentials | $199.99 | $39.99 | In-home protection | 1 year | 200 ft. | No |
| Essentials Plus | $349.99 | $59.99 | Protection inside the home and on-the-go | 1 year | 200 ft. | Yes, while wearing the Mobile Companion Go |
| Mobile Companion 2 | $149.99 | $44.99 | Advanced on-the-go protection | 1 year | N/A | Yes, built into pendant |
Does Aloe Care Health Offer the Most Bang for Your Buck?
Aloe Care Health is a high-end medical alert system provider. That means you can expect high-tech features and sleek equipment with every system. However, it’s important to get the best value for your money. If you’re on a tight budget, or you simply don’t need all of the bells and whistles, you may want to consider another provider. View our top-rated alternative medical alert systems that we’ve tested below.
A Closer Look at Aloe Care Health’s Systems and Value
Aloe Care Health offers four systems: Essentials, Essentials Plus (which includes the Mobile Companion Go), and Mobile Companion 2. A significant difference between the four systems is the price. Let’s take a closer look at the value of each system.
The Essentials System for Budget-Conscious Customers
Aloe Care Health’s starter in-home package, the Essentials system, costs $39.99 per month with a $199.99 equipment fee. For comparison, this is a few dollars more per month than at-home cellular systems from popular providers we've tested, like Bay Alarm Medical. While the upfront equipment fees can seem costly for those on a tight budget, the value that Aloe Care Health's Essentials system offers lines up with the price, as it has some of the latest, high-tech features on the market, like motion sensors and a voice-activated Smart Hub.
The Aloe Care Health Smart Hub
Did You Know? The Smart Hub monitors air quality by detecting CO2 and VOC. If there is a gas leak in your home, your Care Circle will be alerted immediately via the Aloe Care Health app.
Overall, this system’s features are excellent for seniors who want a system with a little extra “oomph.” Plus, the system looks more like a tech gadget than a medical alert system. If you want automatic fall detection or on-the-go monitoring, check out the Essentials Plus system or Mobile Companion 2.
System Features
- The Smart Hub monitors home temperature, air quality, and activity throughout the room and will call for help if anything is amiss.
- The voice-activated Smart Hub connects you to a 24/7 emergency response professional when you say the word “Emergency” repeatedly.
- You can have two-way conversations with members of your Care Circle, just like a phone call.
- Aloe Care Health’s Essentials system includes a backup battery in the event of a power outage.
- A wearable care button is included.
- The Smart Hub features a motion-activated night light to help you see if you need to get up in the night.
Essentials Plus for At-Home and On-the-Go Protection
The Essentials Plus gives older adults 24/7 access to professional emergency response and fall detection outside of the home. The system includes the same features as the Essentials system, plus the Mobile Companion Go, a wearable unit that provides protection on the go. Essentials Plus is currently priced at $349.99, with a $59.99 monthly service fee. The Mobile Companion Go can’t be purchased individually; it’s only sold as a part of the Essentials Plus system.
Aloe Care Health’s sleek Mobile Companion Go, their second-generation mobile device, fits in the palm of your hand and is worn around the neck. Compared to Lifeline's monthly costs for the similar On the Go system, Aloe Care Health charges more for the equipment and the monthly service. However, Aloe Care Health’s Essentials Plus system isn’t just a mobile medical alert. It also includes the Smart Hub and the Care button. With all the extra features available through the Smart Hub, the system is worth the extra upfront cash if you want sleek and high-tech protection in the home and on the go.
It is also important to keep in mind that while many providers charge an additional $5 to $10 fee for fall detection, Aloe Care Health includes it in their monthly fee. However, fall detection is only available with the Mobile Companion Go and Mobile Companion 2 units, so you won’t have automatic fall detection through the Smart Hub at home. This is a bit of a drawback, as most popular providers like Medical Guardian and MobileHelp offer in-home fall detection. Still, if you wear your mobile unit, you’ll be covered.
The Aloe Care Health Mobile Companion
System Features
- Nationwide 4G LTE coverage
- Two-way communication via the voice-activated Smart Hub and Mobile Companion Go.
- The Mobile Companion Go monitors inside and outside your home and provides wearable fall detection.
- The Mobile Companion Go has a five-day battery life and GPS tracking.
- The Smart Hub is equipped with a backup battery in the event of a power outage.
Mobile Companion 2: Top-Tier Mobile Protection
Priced at $44.99 per month with a $149.99 equipment fee, Mobile Companion 2 is an upgraded version of the Mobile Companion Go. It includes all of the same features, plus a few extras, and it can be purchased as a standalone system. Mobile Companion 2 is less affordable compared to other mobile units from providers like Medical Guardian, which are $5 to $10 cheaper per month. Still, I’d consider upgrading to this system if it fits your budget.
Mobile Companion 2 includes fall detection, 24/7 monitoring, and a 4G LTE connection, just like the Mobile Companion Go. It also allows the user to call a programmed caregiver directly through the mobile unit. This feature is excellent for those without a cell phone or occasions when you don’t have your phone on hand. It also comes with a Find My Device feature that allows you to locate a lost mobile unit, perfect for those with memory loss. Lastly, Mobile Companion 2 has live location tracking, so you can track the user during an emergency in real time.
System Features
- A mobile unit equipped with GPS and cellular technology for location tracking and mobile coverage
- Automatic fall detection built into the pendant
- A two-way speaker to call for help and communicate with Aloe Care Health’s monitoring center
- A five-day battery life
- Users can call a specified caregiver directly through the mobile unit
- Ease in locating the device in real time during an emergency
- Find My Device feature helps locate lost devices
The Aloe Care Health App
The Aloe Care Health app gives your caregivers updates on your system and daily activity via their smartphone. This app is totally free, which we love! The intuitive app provides your designated Care Circle with real-time updates, such as the temperature in your home, detected motion, and emergency events. Caregivers can also call directly into the Smart Hub via the app to check in with you.
FYI: You may add as many people to your Care Circle as you’d like, but Aloe Care Health recommends five trusted individuals. They can be friends, family members, or professional caregivers — anyone whom you would like to receive real-time updates on your well-being.
Although 80 percent of older adults own a cell phone,1 we’ve all had a dead battery or left our phones on silent in another room. Calling into the Smart Hub is a convenient tool for caregivers to connect with their loved ones. For big families, the app can be a timesaver, as it keeps everyone in the loop on your health; everyone who is part of your Care Circle can view updates instantly on the Aloe Care Health app.
Caregivers can send each other updates in the Aloe Care Health app
How to Get the Best Deal With Aloe Care Health
Aloe Care Health lists all of its current prices as a “limited-time offer,” so you’re getting a discounted rate on any system you choose! Plus, shipping is free for new customers.
Money-Saver Alert: Aloe Care Health offers a free month of service to U.S. military members. That could save you up to $59.99!
You can also speak with a customer service representative over the phone to learn if there are any other discounts or deals going on. Tell them your situation, what you can afford, and why you need an Aloe Care Health system. The customer service representatives at Aloe Care Health are compassionate experts who can help you find the system that best fits your lifestyle and caregiving needs.
Is Aloe Care Health Right for Me?
Maybe you’re wondering if you really need a medical alert system. Well, if you’re among the 90 percent of older Americans who want to age in place,2 then a medical alert system may be a good idea for added support, protection, and independence as you continue to live at home.
In particular, Aloe Care Health elevates connections. Since nearly 30 percent of U.S. adults 60 and older live alone,3 connecting with caregivers, friends, and family is critical to staying well. The Aloe Care Health systems facilitate connection through voice calls and smartphone app updates. This technology keeps caregivers connected and independent older adults supported. If an emergency arises, you simply press a button or use the voice-activated Smart Hub to connect to an emergency response professional.
Aloe Care Health systems are great for:
- Seniors who want to age in place
- Seniors who live alone
- Caregivers who want real-time updates on their loved ones
- Seniors who spend most of their time at home
- Older adults who desire 24/7 access to professional emergency response both inside and outside the home
Still not sure? Watch our Aloe Care Health video review for an in-depth look.
Final Thoughts on Pricing and Value for Aloe Care Health
Though new to the scene, Aloe Care Health provides top-quality caregiving solutions via modern technology. The voice-activated Smart Hub, Mobile Companion 2, innovative caregiver app, and motion sensors keep seniors independent and safe while helping caregivers stay informed and connected. It isn't the cheapest medical alert system on the market; it ranges from $149.99 to $349.99 for equipment fees and $39.99 to $59.99 in monthly service fees. However, we feel the extra caregiver insights and monitoring these systems provide can be worth the investment.
Frequently Asked Questions About Aloe Care Health
-
Does Aloe Care Health offer fall detection?
Yes. Aloe Care Health offers fall detection with the Mobile Companion Go (included in the Essentials Plus package) and Mobile Companion 2 systems. However, the company does not offer any in-home fall detection.
-
How much does Aloe Care Health cost?
The cost depends on which Aloe Care Health system you select. Equipment fees range from $149.99 to $349.99, and monthly prices run between $39.99 and $59.99.
-
Does Aloe Care Health require a long-term contract?
No. Payment is month to month, and you may cancel your service at any time.
Pew Research Center. (2017). Technology use among seniors.
AARP. (2021). Preparing for an Aging Population.
Pew Research Center. (2020). Older people are more likely to live alone in the U.S. than elsewhere in the world.
Contents
