Founded by caregivers for caregivers, Aloe Care Health is leveraging new technology to keep older adults safe and provide a connection to their caregivers and loved ones. The systems offer in-home and on-the-go protection, and range from $199.99 to $399.99, which is a bit pricey compared to Philips Lifeline’s pricing and Medical Guardian’s equipment costs. Their monthly service fees are also a little on the high end. But when you factor in the unique features and caregiver integration that Aloe Care Health systems provide, we think the advanced monitoring holds up to the higher cost.
|Aloe Care Health system||Equipment price||Monthly service fee||Motion sensors||Best for||Warranty||Button-to-base range||Fall detection|
|Essentials||$199.99||$39.99||One built into Smart Hub||In-home protection||1 year||200 ft.||No|
|Essentials Plus||$299.99||$49.99||One built into Smart Hub||Protection inside the home and on-the-go||1 year||200 ft.||Yes, while wearing the Mobile Companion|
|Total Care||$399.99||$59.99||One built into Smart Hub and two additional included||In-home protection with fall detection in bathroom and on-the-go protection||1 year||200 ft.||Yes, in the bathroom and when wearing the Mobile Companion|
Aloe Care Health offers three systems: Essentials, Essentials Plus, and Total Care. A significant difference between the three systems is the price. Essentials starts at $199.99, Essentials Plus at $299.99, and Total Care at $399.99. The monthly service fee goes up by $10 with each system. However, the Essentials Plus and Total Care systems include more bells and whistles, such as the Mobile Companion. Let's take a closer look at the value of each system.
The Essentials system, priced at $39.99 per month with a $199.99 equipment fee, is Aloe Care's starter system. For comparison, this is about $10 to $20 more per month than at-home cellular systems from popular providers like Bay Alarm Medical and MobileHelp. Plus, the upfront equipment fees can seem costly for those on a tight budget. However, the value that the Essentials system offers truly does line up with the price, as it has some of the latest, high-tech features on the market, like motion sensors and a voice-activated Smart Hub.
Did You Know: The Smart Hub monitors air quality by detecting CO2 and VOC. If there is a gas leak in your home, your Care Circle will be alerted immediately via the Aloe Care Health app.
Overall, this system's features are excellent for seniors who want a system with a little extra “oomph.” Plus, the system looks more like a tech gadget than a medical alert system. If you want automatic fall detection or on-the-go monitoring, check out the Essentials Plus or Total Care system.
A good middle ground, the Essentials Plus gives older adults 24/7 access to professional emergency response and fall detection in and outside of the home. The system includes the same features as the Essentials system, plus the Mobile Companion, a wearable unit that provides protection on the go. Essentials Plus is priced at $299.99, with a $49.99 monthly service fee.
Aloe Care's sleek Mobile Companion fits in the palm of your hand and is worn around your neck. Compared to the cost of the similar GoSafe 2 system from Phillips Lifeline, Aloe Care charges more for the equipment, but the service fee is the same at around $50 per month. Though more expensive than the GoSafe 2, Aloe Care's Essentials Plus system isn't just a mobile system. It also includes the Smart Hub and the care button. With all the extra features available through the Smart Hub, the system is worth the extra upfront cash if you want a sleek and high-tech system that provides protection in the home and on the go.
The Total Care system is Aloe Care's most robust medical alert system, with monthly rates of $59.99 and a $399.99 equipment fee. In addition to everything included in the Essentials and Essentials Plus systems, the Total Care system also has two extra motion sensors and fall detection for the bathroom. But this isn't just your average fall detection. Aloe Care's Smart Fall Sensor can detect falls automatically and call for help without a wearable pendant. This is a feature we've never seen on a medical alert system, which ups its value. Talk about high-tech!
Setup Tip: The motion sensors run on two AA batteries (included in the box) that you need to replace every 18-24 months. The sensors should be placed in a high-traffic area of the home, unobstructed. Make sure they are easy to get to when you need to replace the batteries.
Wondering if these extra features are worth the price hike? For comparison, WellBe’s prices for its Medical Alert PLUS system, one of the only other systems we've seen with a smart speaker, is $44.95 per month, with a $199.95 equipment fee. Though that is a bit less than Aloe Care Health's premium system, WellBe Medical Alert PLUS does not have fall detection, motion monitoring, or air-quality sensors. If you're looking for maximum monitoring and protection, plus caregiver integrations, we've found that the value of Aloe Care Health systems is unmatched in the industry.
The Aloe Care Health app gives your caregivers updates on your system and daily activity via their smartphone. This app is totally free, which we love! The intuitive app provides your designated Care Circle real-time updates, such as the temperature in your home, detected motion, and emergency events. Caregivers can also call directly into the Smart Hub via the app to check in with you.
FYI: You may add as many people to your Care Circle as you'd like, but Aloe Care Health recommends five trusted individuals. They can be friends, family members, or professional caregivers – anyone whom you would like to receive real-time updates on your well-being.
Although 80 percent of older adults own a cell phone of some kind,1 we've all had a dead battery or left our phones on silent in another room. Being able to call into the Smart Hub is a convenient tool for caregivers to connect with their loved ones. For big families, the app can be a timesaver, as it keeps everyone in the loop on your health; everyone who is part of your Care Circle can view updates instantly on the Aloe Care Health app.
When this page was written, Aloe Care Health was offering an introductory deal on all three of its systems. Their Essentials package was $149.99, with a $29.99 monthly service fee; the Essentials Plus was $249.99, with a $39.99 monthly service fee; and the Total Care system was reduced to $299.99, with a $49.99 monthly fee. This offers customers significant savings of up to $150 on equipment costs and $240 a year in service fees. Shipping fees were also being waived!
It pays to take advantage of this introductory offer, but if it has expired, the best way to save money on your Aloe Care system is to speak with a customer service representative over the phone. Tell them your situation, what you can afford, and why you need an Aloe Care Health system. These customer service representatives are compassionate experts who can help you find the system that best fits your lifestyle and caregiving needs.
Money-Saving Tip: You can pay in advance – up to 12 months – for your Aloe Care Health monitoring service to “lock-in” the advertised monthly price and avoid price hikes during your first year of service.
Maybe you're wondering if you really need a medical alert system. Well, if you're among the 90 percent of older Americans who want to age in place,2 then a medical alert system may be a good idea for added support, protection, and independence as you continue to live at home.
In particular, Aloe Care Health elevates connections. Since nearly 30 percent of U.S. adults over 60 live alone,3 connecting with caregivers, friends, and family is critical to staying well. The Aloe Care Health systems facilitate connection through voice calls and smartphone app updates. This technology keeps caregivers connected and independent older adults supported. If an emergency arises, you simply press a button or use the voice-activated Smart Hub to connect to an emergency response professional.
Aloe Care Health systems are great for:
Though new to the scene, Aloe Care Health is providing top-quality caregiving solutions via modern technology. The voice-activated Smart Hub, Mobile Companion, innovative caregiver app, and motion sensors keep seniors independent and safe while caregivers stay informed and connected. It isn’t the cheapest medical alert system on the market, ranging from $199.99 to $399.99 for equipment fees and $39.99 to $59.99 in monthly service fees. We feel the extra caregiver insights and monitoring these systems provide are worth the investment.
For an in-depth review of our experience with Aloe Care, take a look at our latest Aloe Care Health review. Want to compare Aloe Care Health to other top providers? Head to our list of this year's best medical alert systems.
Yes. Aloe Care Health offers fall detection in the bathroom with its Total Care system using the Smart Fall Detector. Aloe Care’s Mobile Companion, which is included in the Total Care and Essentials Plus systems, is also equipped with fall detection.
The cost depends on which Aloe Care Health system you select. The Essentials is $199.99, the Essentials Plus is $299.99, and the Total Care is $399.99. Monthly service fees are $39.99 for Essentials, $49.99 for Essentials Plus, and $59.99 for Total Care.
Aloe Care systems are great for seniors who want to maintain their independence but need additional support to continue doing so safely. It is also ideal for caregivers who desire real-time updates to stay connected to the individual they are caring for.
No. Payment is month-to-month, and you may cancel service at any time.
Pew Research Center. (2017). Technology use among seniors.
AARP. (2021). Preparing for an Aging Population.
Pew Research Center. (2020). Older people are more likely to live alone in the U.S. than elsewhere in the world.