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Founded in 2005 in Tempe, Arizona, LifeLock is a company that offers identity theft protection services to help individuals safeguard their personal information and finances from fraud. With their protection plans, you can install software on your computer and phone to keep your private data and financial accounts safe.
When it comes to identity theft and fraud, seniors are among one of the most commonly targeted groups. In 2020, seniors lost nearly $1 billion to fraud, with common scams including false products, sweepstakes, and romances.1
With that in mind, LifeLock ensures that seniors get the protection they need while making it simple. To help you decide if LifeLock is for you, here's my experience with their identity theft protection plans, including features, cost, benefits for seniors, and more.
I found the signup process for LifeLock to be easy and simple:
Once you sign up, you'll provide LifeLock with information they'll need to keep your identity protected, including your address, bank accounts, and credit card details.
Did You Know: LifeLock is part of a cybersecurity company that also offers antivirus software. LifeLock was acquired by Synmantec in 2017 – that company is now called NortonLifeLock.
|LifeLock plan||Features||Price for one user||Price for two users||Price for families|
With LifeLock Standard, you get their basic features for protecting your identity, including Social Security number monitoring, credit monitoring at one bureau, and data breach alerts. It also includes an antivirus service for your computer and phone, so you can remain protected on all technological devices.
This is best for seniors who need their bases covered for credit, personal data, and Social Security and don't have that many social media accounts or significant investments. If you don't want to spend time monitoring all your online accounts and want to know where else your personal data might be breached, LifeLock Standard is invaluable. Their stolen funds reimbursement gives you a safety net so you worry less about identity theft.
The price for an annual subscription for one adult is $89.99 for the first year. After the first year, your plan will cost $124.99 per year. If you choose to pay monthly for your subscription, it is $8.99 per month for the first year and renews at $11.99 per month.
Money Saving Tip: Get the best value for identity theft protection services by comparing plans. You can check out our guide to the best identity theft protection for seniors in 2023.
Looking to protect more people? LifeLock offers plans for multiple users and families. For two adults, the subscription costs $149.87 for the first year and renews at $249.99 per year.
Lastly, family plans cost $221.87 for the first year and renew at $359.99 per year. This includes protection for two adults and three children. If you decide to pay monthly instead of annually, you'll pay a bit more.
LifeLock Advantage includes all the features of the Standard plan, plus these features:
I'd recommend upgrading to LifeLock Advantage if you have significant savings in your bank account or have previously had your identity falsely used for a crime or scam. The extra security makes it easy to prevent fraud so you don't have to do it yourself.
The LifeLock Advantage plan for one adult costs $179.88 for the first year and renews at $239.99 per year. For two adults, it costs $287.88 for the first year and renews at $479.99 per year. Meanwhile, the family plan costs $359.88 for the first year and renews at $579.99 per year.
This plan is about twice as expensive as the Standard plan. Considering this, LifeLock Advantage is worth the cost only if you need the extra features. Stolen credit card information and banking scams are very common, so this plan might be worth the price jump if it fits in your budget.
LifeLock Ultimate Plus includes all the features in the Advantage plan, plus these features:
I'd recommend the Ultimate Plus plan for seniors whose assets and accounts are worth a significant amount, those with investment accounts, and users who want the ultimate protection. This plan is also great for those who want credit monitoring for all three bureaus.
The LifeLock Ultimate Plus plan for one adult is $239.88 for the first year and renews at $339.99 per year. The plan costs $395.88 for two adults for the first year and renews at $679.99 per year. The family plan is $467.88 for the first year and renews at $799.99 per year.
The plan for one or two adults may be worth it for you and/or a spouse who needs significant fraud protection and has high-value accounts and assets. Otherwise, I'd recommend sticking to one of LifeLock's other two plans.
Competitors like Identity Guard and Experian IdentityWorks offer similar features to LifeLock at higher prices. When it comes to cost, LifeLock offers great overall value for the features in its plans. One drawback with LifeLock is that their rates increase after the first year, which isn't the case with many of its competitors.
FYI: Did you know that health insurance scams are among the most common ones that target seniors?2 Read about our study on senior scams to learn more.
LifeLock Standard and LifeLock Advantage plans only include one-bureau credit monitoring, while LifeLock Ultimate Plus includes three-bureau monitoring. Unless you decide to opt for LifeLock's priciest plan, you won't have monitoring for your credit reports or receive scores at all three bureaus. If this feature is important to you, you may want to consider IdentityForce. Their plans with three-bureau monitoring are around the same price as LifeLock Ultimate Plus for the first year; however, IdentityForce doesn't increase prices after the first year like LifeLock does, so you'll save money over time.
LifeLock offers 24/7 customer service either by phone or live chat on their website. If you need to reach them to get more information on LifeLock's plans or for help with your account, it's easy to get hold of a customer representative. I both called and live chatted with a customer representative. Both times, it took very little time to connect to a live rep.
LifeLock does not have a senior discount.
LifeLock’s plans start at $89.99 for the first year. If you pay monthly, their plans start at $7.99 per month for the first year. Rates increase for monthly and annual plans after the first year.
Yes, LifeLock protects your Social Security number by monitoring websites and places on the internet where that information may be found.
LifeLock has a 60-day, money-back guarantee for annual plans, so you can get a refund within that time frame if you decide it’s not right for you. For monthly plans, a refund is eligible within 14 days of purchasing a membership.
FBI. (2021). 2020 Elder Fraud Report.
National Council on Aging. (2021). 10 Financial Scams Targeting Seniors.