The Best Senior Cell Phone Plans, Tested and Reviewed in 2025
Our top picks, including Consumer Cellular and Lively, offer low monthly prices, excellent nationwide coverage, and plenty of data without hidden fees.
Our senior tech experts researched 15 cell phone plans and narrowed down the list to our top picks for seniors.
Our senior tech experts researched 15 cell phone plans and narrowed down the list to our top picks for seniors.
SeniorLiving.org is supported by commissions from providers listed on our site. Read our Editorial Guidelines
- Plans start at $20 with unlimited talk and text
- Uses AT&T and T-Mobile networks for nationwide coverage
- Works with all major phones (iPhone, etc.)
- Plans start at $19.99 with unlimited talk and text
- Uses Verizon network for nationwide coverage
- Maker of Jitterbug senior phones
- Plans start at $35.99 with unlimited talk and text
- AARP or employer discounts can save up to $10 per month
- Works with all major phones (iPhone, etc.)
- Largest 5G network in the U.S.
- Three different phone plans just for seniors
- Unlimited talk, text, and data
- Nationwide 5G coverage
- Unlimited 55+ plan for Florida residents
- Variety of plans available
Contents
Choosing the best cell phones for an older adult is one thing; picking the best senior phone plan to go with it is another. Affordability is one of the main things we’re looking for, but at the same time, a phone plan needs to be able to keep you and your loved ones connected. At the very least, we look for options with excellent nationwide coverage, unlimited talk and texts, and fast data speeds.
Our team evaluated more than a dozen phone plans, spending 200 hours testing and researching. We decided to give Consumer Cellular the top spot because it checked all the boxes. Their plans are affordable and straightforward, they have ample coverage nationwide, and they have unlimited call and text options. Keep reading for our full list of recommendations.
The Best Senior Cell Phone Plans for 2025
Our Methodology
Our team testing out senior-friendly cell phones
How We Tested the Cell Phone Plans
Our tech team compared and evaluated 15 of the most popular carriers to find the best plans for seniors. We spent over 200 hours testing each carrier to help us see how our firsthand experience aligned with the feedback from other consumers. Here’s what our testing process looked like:
- We started by researching each carrier’s phone plans on their website. Helpful customer service is key to a good phone plan, so we tested that, too.
- We reviewed our research on the best plans and devices for older adults. We used that information to choose a plan to try.
- Our team tested each carrier’s service for two weeks. We took notes about essential details, like coverage, speeds, beneficial features, and our overall experience with the carrier. We used the plan in different locations to see if the carrier’s coverage was consistent.
- In addition to the two-week testing, our tech experts used their own experience with the plans they’ve had long-term. Whether we’ve had the same tried-and-true carrier for years or had to switch to a new plan because of coverage or cost issues, we give you our honest opinions.
How We Chose the Best Cell Phone Plans
We broke down our experience with the providers into a few key categories. Here’s a closer look at how we evaluated phone plans and the factors we used:
- Pricing: Many (though not all) seniors live on a fixed income. While a top-of-the-line, unlimited phone plan may offer the most bells and whistles, it may not be an affordable option for older adults who depend on Social Security and retirement savings. For this reason, we focus on phone plans that offer a good balance between affordability and quality features.
- Coverage: Companies with the largest 4G LTE and 5G service areas tend to offer the best overall experience to consumers. That is true whether you intend to travel during your retirement or stay in one place.
- Customer service: If you run into a problem, you’ll want easy access to customer service. We tested different carriers and interacted with their representatives to see which ones offer the best customer service.
- Health and safety services: Some carriers on our list offer health and safety services for seniors. From phones with built-in medical systems to health and safety features, many perks make them particularly wise options for seniors.
Why Trust Us?
Our senior tech experts try the latest products and tech for older adults every year. We’ve spent hundreds of hours testing and reviewing cell phones and phone plans available through regional and nationwide carriers.
We also consult with seniors to learn about their personal experiences with different phone plans, including what they like, what they dislike, and features they think could make their plan even better.
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1. Consumer Cellular - Best senior-specific cell phone plans
See Pricing Links to Consumer CellularWhat we like most
- Plans start at $20 with unlimited talk and text
- Uses AT&T and T-Mobile networks for nationwide coverage
- Works with all major phones (iPhone, etc.)
Consumer CellularSee Pricing Links to Consumer CellularOverview:Testing out a flip phone from Consumer Cellular
Consumer Cellular has been offering simple, affordable cell phone plans for over 30 years. Customers enjoy 5G service and senior-specific phone plans. There are no hidden fees, contracts, or data overage charges. Consumer Cellular offers four plans that all come with unlimited talk and text, along with monthly data ranging from 1 GB to 20 GB.
» Compare Carriers: Consumer Cellular vs. AT&T
Choosing my Consumer Cellular plan was simple; I hopped on the company’s website, selected the number of lines I wanted, and chose my desired data (10 GB for $35). Then, I checked a box signifying that I was an AARP member, which gave me a 5 percent discount. I added the plan to my cart, selected a new phone (Consumer Cellular’s IRIS Easy Flip), and reviewed my order.
» Learn About: AARP Membership Guide
Pros & Cons:Pros About Consumer Cellular
- Low-cost plans and no fees to change plans at any time
- Multiline discount
- 5 percent AARP discount at checkout
- Option to bring your own device or purchase a new one
Cons About Consumer Cellular
- High-speed data may slow down after you’ve used 35 GB
- If you want to bring your own device, you’ll have to call to sign up
- Single-line unlimited plan is available only to people aged 50 and up
Our Hands-on Experience:Coverage
Though Consumer Cellular is not among the largest phone carriers in the nation, it does have excellent coverage throughout North America. You can get 4G LTE in virtually every part of the country. Plus, you’ll get 5G and 5G+ coverage across dozens of states and many densely populated cities. Keep in mind that Consumer Cellular runs on the networks of larger carriers, which means that you might experience slower speeds during peak hours.
FYI: 5G is a big step up from 4G, offering faster data speeds and more ways to connect your devices and appliances.1
I consistently had 4G LTE coverage with reliable speeds in my hometown. I didn’t have any issues browsing websites, making calls, or sending texts.
The company uses AT&T and T-Mobile networks for more widespread coverage. Similar to most major carriers, Consumer Cellular partners with international carriers to offer coverage throughout much of Canada and Mexico.2
» For 5G-Ready Phones: Best 5G Phones for Seniors
Customer Service
If you’re the do-it-yourself type, Consumer Cellular has dozens of videos and manuals to answer common questions. If you prefer to speak with a person, you can start a live online chat between 6 a.m. and 5 p.m. (PST). Or you can call to speak with a U.S.-based support specialist.
» Compare Carriers: Consumer Cellular vs. Verizon
My experience with Consumer Cellular’s agents has always been positive. I gave customer service a call to find out if I could bring my phone. I waited on hold for just a minute or two. The friendly representative answered my questions right away and let me know that I could bring my iPhone.
However, I didn’t like that bringing my own device would require me to call and sign up for a plan, as opposed to checking out on Consumer Cellular’s website. It shouldn’t be a big deal if you’re accustomed to making purchases over the phone, but it will be much more time-consuming than just purchasing your plan (and a phone) online.
Pricing
Consumer Cellular’s pricing is pretty affordable. Plans start at $20 per month and go up to $50 per month for unlimited talk, text, and data. Keep in mind that Consumer Cellular only offers the $50 unlimited plan to adults who are 50 years of age or older. Younger adults will need to sign up for at least two lines to get unlimited data.
Even for adults without AARP memberships who aren’t yet 50, Consumer Cellular is still a good deal. You can get two unlimited lines for $70 per month ($35 per line) or up to four lines for $110 per month ($27.50 per line).
Seniors can save even more with two-line plans starting at $60 per month ($30 per line), and the cost per line decreases with each additional line you add (up to four in total). This is great for adding a spouse or other members of your household to your phone plan.
» Compare Carriers: Lively vs. Consumer Cellular
For comparison, Lively’s Basic plan paired with unlimited data is $44.99. Lively’s plans don’t have age restrictions, even though their phones and plans are designed specifically for older adults. Consumer Cellular’s single-line unlimited plan didn’t have age restrictions in the past, so this is a drawback worth noting.
Current Deal: AARP members can get service for two lines for $27.50 per line per month!
Some other carriers designed for seniors, like Lively, don’t offer multiline discounts, so I appreciate this perk. If you’re an AARP member, you’ll enjoy a monthly discount of 5 percent on any Consumer Cellular plan. Not an AARP member? You can join at checkout!
» Dive Deeper: Consumer Cellular review
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2. Lively - Best cell phone plans with medical alert services
See Pricing Links to LivelyWhat we like most
- Plans start at $19.99 with unlimited talk and text
- Uses Verizon network for nationwide coverage
- Maker of Jitterbug senior phones
LivelySee Pricing Links to LivelyOverview:My grandma trying out the Jitterbug Smart4
Lively’s affordable plan options and health and safety features make it one of the best senior-friendly phones we’ve tested. With Lively, you have the flexibility to build your phone plan the way you want. You pick the phone, the plan, and the data you need.
» See Lively’s Offerings: Lively Phone Plans for Seniors
I was easily able to select one of Lively’s three phone plans and a data package from the carrier’s website. Similar to Consumer Cellular, Lively allows you to bring your own phone with you, or you can purchase one of their two branded phones.
Expert InsightsFrom Taylor Shuman, Senior Tech ExpertI appreciate that Lively lets you bring your own phone, as this wasn’t an option in the past. While I’m a big fan of Lively’s Jitterbug phones for seniors, the flexibility to bring your own favorite device is a great perk, especially since it’s common with other carriers.My grandma and I were pleased with the two phones we tested: the Jitterbug Smart4 and Jitterbug Flip2. However, it would have been nice if Lively offered more phones to choose from. Having to pick from only one flip phone and one simple smartphone felt very limiting compared to Consumer Cellular, which offers 30 devices from six carriers. That said, it’s great that, like Consumer Cellular, Lively doesn’t require contracts, so you can switch plans whenever you want.
» Learn More: Lively phone review
Pros & Cons:Pros About Lively
- No required contracts and budget-friendly plans
- Health and safety features with top-tier plans
- U.S.-based customer service
- Option to keep your existing phone number
- Phones designed for seniors
Cons About Lively
- During testing, Jitterbug Smart4’s speeds were slower than other smartphones
- Lively Health and Safety Packages only work with Jitterbug phones
Our Hands-on Experience:Health and Safety Services
Lively's Urgent Response button is clearly displayed on the home and lock screens.
Lively offers some of the best health and safety services I’ve seen, with three packages offering various health and safety features. While choosing a plan with top-tier features will increase your monthly premium, these plans come with a ton of perks.
» Further Reading: Best Medical Alert Systems in 2025
I chose the Premium package, which came with features like Nurse On-Call, Urgent Response, and a Care Advocate. Care Advocate and Nurse On-Call are both unique features I haven’t seen from other carriers. A personal care advocate can help you create a customized health and well-being plan that fits your needs.
» Stay Health-Conscious: Changes in Health and Health Care Needs as We Age
Lively’s Nurse On-Call feature let me speak to a nurse or doctor over the phone, anytime. This feature is ideal if you’re a homebody or have mobility issues that make it challenging to get to the doctor on short notice. It’s also great for seniors who prefer to speak to a medical professional when they need one, rather than trying to Google their medical issues or wait for an in-person appointment.
Snapfon is one of the only other phone carriers we’ve tested that offers health and safety features, but Snapfon’s features are limited to an SOS button. You’ll have many more health and safety options with Lively.
» Compare Carriers: Lively vs. Snapfon
I tested out Lively’s service, along with their health and safety features, on the Jitterbug Smart4 and Jitterbug Flip2. I found that the Urgent Response button is clearly displayed on the Smart4’s home screen and the Flip2’s keypad.
One of my favorite features is Lively Link. It’s a mobile app that allows family and caregivers to check their loved one’s whereabouts and receive alerts whenever an Urgent Response call is placed.
Tracking my grandma's location using the Lively Link mobile app
My grandma took the Jitterbug Smart4 out for a test drive while running errands. I used Lively Link to check on her while I was at home. I found the app simple to use, and I liked that it updated in real time. I haven’t found any other popular carriers that offer a caregiver app like this, so I’m a big fan.
» You Might Like: Best GPS Medical Alert Systems
When it comes to user experience, the Jitterbug Smart4 was a bit laggy compared to other smartphones I’ve tested. I sometimes had to press a button multiple times for it to respond. It’s not ideal for seniors who may be accustomed to more responsive phones or devices. Check out our Jitterbug Smart4 review and Jitterbug Flip2 review for more details on our experience.
Coverage
Lively uses Verizon’s 4G LTE network, one of the largest in the country. Lively offers fast 4G LTE coverage that’s available in all 50 states, plus Washington, D.C. If you plan to travel abroad, you should know that Lively doesn’t offer any international coverage. The carrier’s devices also don’t support 5G coverage.
» Also Check Out: Senior Travel
I’ve tested out Lively’s phones in various parts of California, and one of our other tech writers tried out the Jitterbug Flip2 in Kansas. We found that Lively offered reliable coverage in both states! That said, you’ll still want to check their coverage map3 and test out the carrier for yourself to ensure that you can get good coverage in your area.
Customer Service
Lively allows you to make online support requests or contact the company directly by phone or by mail.
Lively has a great customer service team, offering short wait times and friendly interactions with U.S.-based agents. The representative who helped me was patient and kind.
Pricing
Lively’s cell phone plan pricing is easy on the wallet. Prices start at $14.99 per month for the Basic phone plan with unlimited talk and text.
Lively’s three plans also come with additional health and safety features. You can add as much data as you want, with data prices ranging from $0 to $30 per month for 1 GB of data to unlimited data, respectively.
Lively used to charge a monthly fee for 1 GB of data, so I appreciate this new free option for light internet users. Remember that you’ll need to purchase a Lively phone to use the carrier’s service.
FYI: According to a study by AARP, adults aged 50 and up use more than a dozen digital services for things like finances, socialization, and personal interests.4
Lively’s extensive health and safety features come in three tiers for cell phone plans: Basic, Preferred, and Premium. The Basic package costs $14.99 per month, the Preferred plan is $34.99 per month, and the Premium package is $44.99 per month.
I’d recommend the Preferred or Premium plan to get the most bang for your buck; the Basic plan doesn’t offer Urgent Response or access to the Lively Link app. Keep in mind that if you combine the Preferred or Premium plan with a data package, your costs will rise significantly. We would’ve liked to see more affordable options for seniors who want both unlimited data and health and safety features.
» More Pricing Info: Lively Medical Alert System Cost and Pricing
For comparison, T-Mobile’s three 55+ plans offer unlimited data. Costs range from $50 to $90 per month for one line. T-Mobile’s plans feature more perks, like in-flight Wi-Fi and hotspot data, but they lack any health and safety features. It really comes down to which features are more important to you.
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3. AT&T - Best Network Service Reliability
See Pricing Links to AT&TWhat we like most
- Plans start at $35.99 with unlimited talk and text
- AARP or employer discounts can save up to $10 per month
- Works with all major phones (iPhone, etc.)
AT&TSee Pricing Links to AT&TOverview:Using the iPhone 14 Pro on AT&T's service
With a history dating back to Alexander Graham Bell, AT&T is one of the nation’s largest and oldest phone carriers. AT&T’s 55+ plan offers unlimited talk, text, and data in the U.S., Mexico, and Canada.
Important Update: AT&T 55+ replaces the AARP Signature Program and the Florida 55+ plan. No new enrollments for these plans will be accepted, but existing customers may choose to keep their plans.
AT&T offers free advanced security to help protect older adults from becoming victims of fraud. Sadly, older adults rack up around $3.4 billion in losses annually from fraud and scams.5 AT&T’s no-cost ActiveArmor service includes spam and fraud call blocking, identity monitoring, and safe browsing. These features can help reduce the risk of falling victim to phone scams by cutting them off at the source.
Pros & Cons:Pros About AT&T
- AT&T Rewards
- Option to bring your own unlocked phone
- AutoPay and paperless billing discount
- Free spam and fraud call blocking
- Calls, texts, and data throughout North America
- Excellent customer service
Cons About AT&T
- AT&T may throttle data speeds if the network is busy
- Spotty coverage in rural areas
Our Hands-on Experience:Coverage
AT&T 55+ coverage is on par with other major providers, such as T-Mobile and Verizon. Their 4G LTE service is available throughout the United States, as well as in parts of Canada and Mexico. AT&T also boasts a large 5G U.S. coverage area.
I’m a long-term AT&T customer. I’ve experienced excellent service in most places, with a few exceptions. When my friends and I took a girls’ trip to the California wine region of Santa Ynez, I had terrible reception. My friend had reliable Verizon coverage the whole time.
It’s also important to consider that AT&T throttles speeds during peak hours. Unlike Lively and Consumer Cellular, AT&T owns and operates its nationwide network, but it still slows down speeds when the network is busy, whether you’re using its network directly or through another carrier.
So even if you’re in an area with good coverage, you might experience slower speeds depending on the time of day. This shouldn’t be a big deal for seniors who spend most of their time connected to WiFi, but it can be tedious if speeds slow down while you’re away from home.
Customer Service
AT&T has a very large team of customer support agents, but in my experience, it can take some time to navigate the customer service hotline and speak to an agent. Wait times tend to be long, but once you do speak with someone, the representative is often very helpful.
You can contact AT&T customer support by phone. If you want to avoid waiting on hold, you can start a live chat by logging in to your account on AT&T’s website. I’ve also visited several stores to ask questions or buy new phones and have always had pleasant experiences.
AT&T offers an online chat feature that I often use to get my questions answered quickly.
Pricing
Like T-Mobile and Consumer Cellular have been doing for years, AT&T now offers their 55+ plans to seniors nationwide, plus three unlimited talk, text, and data plans for those who don’t meet the age requirement. Since my parents and I have been AT&T customers for years, we can vouch for the company’s reliable service and fast speeds.
AT&T’s 55+ cell phone plan costs $40 per month for one line or $35 per month (per line) for two lines. AT&T’s traditional unlimited plan pricing starts at $65.99 for one line for their starter plan. The premium package costs $85.99 per line. The more lines you add, the more you save. AT&T allows up to two lines for 55+ unlimited plans and up to 5 lines for traditional unlimited plans.
Current Deal: You can pay as little as $35.99 per month per line when you sign up for at least four lines with the AT&T Unlimited Starter SL plan.
AT&T’s pricing tends to be pretty affordable for 55+ plans, but it’s more expensive for the standard unlimited plans. As previously mentioned, T-Mobile’s plans start at just $50 for one line, while a plan with unlimited data from Lively starts at $44.99 per month. Still, AT&T’s award-winning customer service, reliable coverage, and great plan offerings make them a good choice.
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4. Mint Mobile - Best prepaid phone plans
See Pricing Links to Mint MobileWhat we like most
- Simple prepaid plans
- Affordable rates
- Mint 55+ plan
Mint MobileSee Pricing Links to Mint MobileOverview:Testing out Mint Mobile's service on an iPhone
Mint Mobile is making waves with their affordable prepaid plans and no contracts. When I shopped for a phone package on Mint Mobile’s website, I chose from data options ranging from 5 GB to unlimited data. I found that there are plans to fit most lifestyles and budgets. I picked the unlimited plan at $30 per month so I wouldn’t run out of data while testing the carrier.
» Learn More: Mint Mobile Review
All Mint Mobile plans offer unlimited talk and text, and you can bring your own phone or shop for a new one. The company runs on T-Mobile’s 5G network for reliable and fast nationwide coverage. Mint Mobile also offers Mint 55+, an exclusive plan for older adults that starts at $15 per month. This plan includes full service from a MINTech Advisor at no extra cost.
Pros & Cons:Pros About Mint Mobile
- No long-term contracts
- Affordable prices
- Runs on T-Mobile’s 5G network
- 5G for no additional cost
- Free MINTech Advisors service
- You can bring your own phone
- Can keep your existing number
Cons About Mint Mobile
- No physical store locations to help with setup
- Slower speeds during peak traffic times
- Must pay for multiple months in advance to get the best prices
Our Hands-on Experience:Coverage
Mint Mobile offers 4G LTE and 5G coverage in every state except Alaska, as well as Puerto Rico. However, there are some large gaps in Mint Mobile’s 5G coverage area, particularly in the Western United States.6 Similar to my experience with T-Mobile on the West Coast, I’ve had some spotty coverage with Mint Mobile in parts of California.
» Compare Carriers: Consumer Cellular vs. Mint Mobile
Mint Mobile runs on T-Mobile’s network. However, T-Mobile users will get priority if the network becomes too congested. That could cause slower speeds for Mint Mobile users. I noticed that my speeds were mildly slower during peak times, often around 7 or 8 PM.
Customer Service
Mint Mobile makes it easy to chat with a Fox Bot (an AI-powered chat tool) online or a real human by calling between 5 a.m. and 7 p.m. (PST), any day of the week. It was very easy to connect with a person by phone.
However, using the Fox Bot isn’t always very helpful. The tool frequently directed me to how-to guides or recommended calling a customer service agent for more nuanced help. Some seniors may find it frustrating to be directed to generic guides without getting an immediate answer to their inquiry.
Pricing
Mint Mobile’s 12-month plans cost $15 to $30 per month for new customers, depending on the amount of data you select. That’s cheaper than many other carriers like Lively and Verizon, with prices starting at $14.99 (for a plan with no data) and $62 (for an unlimited 55+ plan), respectively. Plus, the fact that there’s no contract to worry about is appealing since you don’t feel locked into a provider or a plan.
Pro Tip: Considering a prepaid phone plan? Mint Mobile’s prepaid plan made it onto our list of the best prepaid phone plans for seniors!
After the first three months of service, customers can choose to pay for three, six, or 12 months of service at a time. If you pay for 12 months of service, you’ll keep the same rates that you started with. Rates will be slightly higher if you decide to pay for three or six months of service at a time.
You can change your Mint Mobile at any time in the mobile app.
I was a bit disappointed that the rates increase if you don’t want to pay for a year of service. It isn’t ideal for those who don’t want to commit to a long-term plan. To maximize your savings, we’d recommend going with the 12-month plan if it’s feasible for you. This is equivalent to signing a one-year contract, though, so it’s still not ideal for seniors who want flexibility.
Added Bonus: Mint 55+ customers receive access to expert technical help during their first year of service!
If you’re considering a new phone, I’d highly recommend snagging one when you sign up for Mint Mobile. The carrier consistently offers phone discounts and six free months of service when you purchase a new device and sign up for a 12-month plan. When I tried out Mint Mobile, these deals included popular phones like iPhones and Samsung Galaxy devices.
» Learn More: Mint Mobile Phone Plans for Seniors
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5. T-Mobile - Best cell phone plan for flexibility and perks
What we like most
- Largest 5G network in the U.S.
- Three different phone plans just for seniors
- Unlimited talk, text, and data
Overview:Using an iPhone on T-Mobile's service
T-Mobile is America’s largest and fastest-growing 5G network. Unlike the cell phone carriers that offer only one senior plan, T-Mobile understands that a phone plan isn’t one-size-fits-all. All 55+ plans feature unlimited talk, text, and data.
» Learn About: T-Mobile Unlimited 55+ Senior Plans: Pricing and Cost
For those who love to travel, pack your bags, as T-Mobile offers free texting and data (with select plans) abroad, plus data in Mexico and Canada. Plans also have extra perks such as hotspot data and weekly giveaways. I used T-Mobile’s international data on a trip to Puerto Vallarta. From getting GPS directions to calling Ubers, the data worked perfectly.
Expert InsightsFrom Taylor Shuman, Senior Tech ExpertWhile T-Mobile’s 55+ plans are more expensive than some of the other carriers on our list, they come packed with perks. If you want extras like free streaming subscriptions and in-flight Wi-Fi, T-Mobile is a worthy contender.As I’ve mentioned, some providers don’t allow you to bring your phone, but T-Mobile does. Bringing your phone can save on upfront costs and shorten the learning curve, so this is particularly important for older adults. I brought my trusty iPhone 14 Pro with me when I tested out T-Mobile, and all I had to do was let customer service know I wanted to keep my old phone.
» Read More: T-Mobile 55+ plan review
Pros & Cons:Pros About T-Mobile
- Unlimited talk, text, and data on all 55-and-over phone plans
- No contracts
- Free Scam Shield caller ID
- Mobile hotspot data
- Option to keep your current number and phone
- Reliable data and texting abroad
Cons About T-Mobile
- Maximum of two lines for 55+ plans
- Assisted support charges
- Slower data during peak traffic times
Our Hands-on Experience:Coverage
T-Mobile offers some of the best 4G LTE and 5G coverage nationwide. Coverage extends to all 50 states, the District of Columbia, Puerto Rico, and even parts of Canada and Mexico. T-Mobile provides the best coverage in the Midwest, Northeast, and Southern United States. The company is still expanding their coverage along the West Coast.7
The fact that T-Mobile is still working on its West Coast coverage could be a downside if you live on the coast like I do. When I tried out T-Mobile’s service, I found it was spotty in certain areas.
During a trip to Disneyland, I struggled to get enough service to use social media or make calls. In other areas, however, I had more reliable service, including excellent call quality.
Customer Service
I’ve always had an excellent experience with T-Mobile’s customer service. When I logged into my T-Mobile plan page, I could contact a representative via live chat or call T-Mobile directly.
Contacting T-Mobile's customer service via the chat feature
The wait times to get someone on the phone took over 20 minutes in a few instances, but generally, I was able to talk to someone quickly. When I had an issue or question, I got prompt responses from polite customer service agents. You can reach T-Mobile customer service by dialing 611 on your T-Mobile phone or calling 1-800-937-8997.
Pricing
T-Mobile’s 55+ unlimited plans start at $50 per month for one line or $70 per month for two lines. That’s $12 cheaper than Verizon’s 55+ plan, but $10 more than AT&T’s. Plus, T-Mobile’s 55+ plans are available nationwide, unlike Verizon's.
T-Mobile lets you add up to two lines on the Essentials Choice 55+ plan, the Experience More With 55+ Savings, and the Experience Beyond With 55+ Savings. Each additional line is at a discounted rate, so the more lines you add, the more you save! I also saved $5 on each line by enrolling in Auto Pay.
» Further Reading: Best Two-Line Phone Plans
Here’s a full breakdown of each plan’s starting rate:
- Essentials Choice 55: $50 per month for one line
- Experience More With 55+ Savings: $75 per month for one line
- Experience Beyond With 55+ Savings: $90 per month for one line
Want to learn more? Watch our video review of T-Mobile’s phone plans below.
Check out the T-Mobile phone plans for seniors provided by Jeff Hoyt -
6. Verizon - Best multiline discount
See Pricing Links to VerizonWhat we like most
- Nationwide 5G coverage
- Unlimited 55+ plan for Florida residents
- Variety of plans available
VerizonSee Pricing Links to VerizonOverview:Testing out an iPhone
Verizon is a popular choice for customers seeking a reliable network. Similar to AT&T’s former unlimited 55+ plan (now discontinued), residents of Florida aged 55 and older can take advantage of Verizon’s senior-specific 55+ plan.
I don’t love when 55-and-over plans and perks are reserved for Floridians, which is why I’m a big fan of T-Mobile’s and AT&T’s nationwide 55-and-over options. If you live in another part of the country, like I do, Verizon offers several multi-line unlimited talk, text, and data plans.
Pros & Cons:Pros About Verizon
- Nationwide coverage
- Unlimited talk, text, and data on all plans
- AutoPay and multiline discounts
- Veteran discount
- Free membership to Verizon Up rewards program and perks
- Solid coverage in many rural areas where other carriers don’t have service
Cons About Verizon
- 55-and-over plan is available only to Florida residents
- Plans are more expensive than those of competitors
- The 55+ senior plan has a two-line maximum.
Our Hands-on Experience:Coverage
Verizon offers nationwide 4G LTE and 5G coverage. Some cities throughout the country also have access to Verizon’s 5G Ultra Wideband network. That network provides even more reliable service and faster speeds. As a result, Verizon has some of the best all-around coverage of any major carrier.8
» For Home Internet: Verizon Internet Plans for Seniors
I’ve found that Verizon coverage is often better in rural areas compared to other major carriers like AT&T. That observation is based on personal experience and recent Verizon tests. My sister has a Verizon plan, while I have AT&T, so we compare coverage when on trips together.
During multiple trips, my sister has had better service than I did when we camped at the coast or stayed in a mountain cabin. As mentioned earlier, my friend with Verizon had better service than I did on a recent girls' trip.
Customer Service
Verizon’s customer service is a step above many of their competitors since it’s easy to get in touch with a real human. You can chat with a support agent online, call the number listed on your account page anytime between 8 a.m. and 9 p.m. (ET), or ask Verizon to call you.
Verizon offers several ways to contact customer service
If you’re like me, that last option is great. There are a few things I hate more than waiting on hold. So, when I had questions for customer support, I called, and there was an option to have Verizon call me back rather than wait on hold. About 30 minutes later, I got a call back.
Pricing
Verizon’s senior cell phone plan for Florida residents costs $62 per month for one line or $84 per month for two lines. These prices are far more expensive than AT&T’s 55+ plan. Verizon might not be the best option for seniors on a fixed income or a tight budget, unless you want to sign up for multiple lines and enjoy better rates.
Their prices are much closer to AT&T’s traditional unlimited starter plan, which costs $65.99 per month for one line or $92 per month for two lines. Traditional Verizon unlimited plans start at $65 per line. If you add more than one line to your phone plan, you can snag major savings — up to $35 per month.
Shopping for a new phone to go with your Verizon phone plan? Be sure to ask about financing options. Verizon’s cell phone pricing is competitive. It often offers zero percent financing on a wide variety of cell phones. Already have a smartphone? If you bring it to Verizon, you can often snag a discount or an e-gift card.
» Learn More: Verizon Senior Plan Review
The Runners-Up
The six carriers listed above won our top spots for best senior cell phone plans, but there were a few carriers that almost made the cut.
- Affinity: Affinity offers low-cost phone plans starting at $12.99 per month ($20 and up to get data), making it an excellent choice for seniors on a budget. The company’s customer service isn’t always easy to get hold of, though, which is a major drawback. Check out our full review of Affinity for more information.
- Cricket Wireless: Cricket Wireless is a great carrier for people who want simple plans on a reliable network, with prices starting as low as $15 per month. Remember that they don’t offer any senior-specific plans or discounts. Learn more in our review of Cricket Wireless phone plans.
- Tracfone: Tracfone is a great carrier if you want to bring your own phone with you, avoid activation fees, and enjoy affordable premiums. The service, however, isn’t as reliable as any of the carriers that made our list. Learn more about their plan offerings in our Tracfone review.
- Visible: Visible is an affordable carrier that runs on Verizon’s reliable nationwide network and offers three affordable plans for seniors. It’s best for seniors who like traveling, but it may not be great for couples, because there are no multiline discounts. Check out our comparison of Consumer Cellular and Visible to learn more.
- RAZ Mobility: RAZ Mobility offers phones and plans specifically designed for seniors with memory and vision loss. Their phones are quite pricey, however, and they often have limited capabilities. Check out our review of RAZ Mobility for a closer look.
Pro Tip: Do you or a loved one struggle with low vision? See our guide to mobile apps and resources for seniors with vision loss.
The Different Types of Senior Cell Phone Plans
There are many phone plans on the market, and some are much better suited for seniors than others. Consider your needs, budget, and phone habits when choosing a plan. Let’s take a closer look at some of the most common types of cell phone plans for seniors.
Talk-and-Text-Only Plans
Talk-and-text-only plans typically offer unlimited talk and text messaging, but no internet data. That means you can communicate with your loved ones, but you can’t surf the web or use any online services.
Pros About What We Like
- Simple for seniors who are not tech-savvy
- Affordable, with prices that don’t include the cost of data
- Ideal for older adults who prioritize communication over internet usage
Cons About What We Don't Like
- Lack of data can be inconvenient if you want to use GPS navigation, social media, email, or other internet-based services
- Limited mobile app functionality
Limited-Data Plans
Limited-data plans are a step up from talk and text only. In addition to talk and text, the plans offer a fixed amount of data to use each month. The plans are great for older adults who use the internet some, but not frequently. Remember that many carriers charge high overage fees if you go over your data cap.
Pros About What We Like
- Affordable for seniors who need only minimal internet access
- Good middle ground between talk-and-text-only and unlimited plans
- Allows seniors to avoid paying for unlimited data they don’t want or need
Cons About What We Don't Like
- Overage fees can add up quickly
- Not good for heavy data users
Unlimited Plans
As the name implies, unlimited plans offer unlimited talk, text, and data for unrestricted usage. Most carriers, however, use a “soft” data cap that slows down your speeds once you go over a certain amount of monthly data.
Pros About What We Like
- Users don’t have to worry about running out of data or paying overage fees
- Great for seniors who stream, make video calls, or use GPS navigation frequently
- Ideal for tech-savvy seniors who actively use social media or health-monitoring apps
Cons About What We Don't Like
- Often the most expensive plans on the market
- May be overkill for seniors who don’t rely heavily on internet features or those who are usually connected to Wi-Fi
Prepaid Plans
Prepaid carriers like Mint Mobile sell plans with a set amount of data to use for the month, and you can track usage through their mobile app
Prepaid plans can come in various forms, but they all require up-front payment for a set amount of minutes (talk), texts, and data. Unlike some other plan types, prepaid plans don’t require long-term contracts.
Pros About What We Like
- Flexible and great for seniors who don’t want to commit to one carrier for a long time
- Easy to know how much you pay from one month to the next
- Better for seniors who use their phones sporadically
Cons About What We Don't Like
- Typically come with fewer perks and discounts
- Unused data and minutes may expire if not used within the month of purchase
How to Choose the Best Phone Plan for You
If you’re struggling to choose a phone carrier, ask yourself the questions below to narrow down your options:
- Which cell phone carriers are in your area? Your cell phone plan options will depend on which carriers provide coverage where you live. Ask your local friends, neighbors, and family which carriers they use and if they’re satisfied with their coverage.
- How will you use your phone? Will your phone be for just talking and texting? Or do you plan to use it for heavy internet surfing and video streaming? How you use your phone dictates the type of plan you need.
- Do you already have a cell phone? If you’d like to continue using your current phone, be sure to ask if the plan and carrier you are considering allow you to do so.
- Do you need a health and safety package? Some carriers, such as Lively, offer add-on health and safety packages that include urgent response and fall detection features. These features can give you peace of mind. They also expand the value of your phone.
- Do you want a prepaid plan? With prepaid cell phone plans, you’ll pay up front for the number of minutes, texts, and data you need. Prepaid plans often have simple pricing.
- Are you eligible for a veteran discount or low-income plan pricing? Many carriers offer discounts on phone plans to seniors, veterans, and low-income individuals.
- Do you travel out of the country often? You can stay connected with family and friends, even when you’re out of the country, with a plan that includes overseas coverage.
>> More Brands: PureTalk Phone Plans and Optimum Cell Phone Plans
5G Phone Plans for Seniors
Using the iPhone 15 Plus
5G phone plans give seniors access to the latest in cellular data speeds. Just like 4G was an improvement over 3G, 5G allows for faster speeds when using your phone for a variety of activities — from streaming TV shows to looking up directions to your favorite restaurant.
If speed is a big concern, 5G plans are a good investment. 4G-only plans, however, are often more affordable. If you want those 5G speeds, make sure you have a 5G-ready phone. If you don’t, check out our guide to the best 5G phones for seniors.
Free or Low-Cost Cell Phone Plans for Seniors
Older adults living on a fixed income may struggle to pay for a cell phone plan. And how much Social Security you get plays a major role! Luckily, the Federal Communications Commission’s (FCC) Lifeline program provides help.
Did You Know? 94 percent of adults ages 65 or over own a cell phone, and 79 percent of adults in the same age group own smartphones.9
You may qualify for free or low-cost phone service if you participate in federal and state assistance programs like:
- Medicaid health insurance
- Supplemental Security Income (SSI)
- Federal Public Housing Assistance (FPHA)
- Veterans pension and survivor benefits
The FCC’s Lifeline program helps make cell phone services more affordable. It provides a discount on monthly telephone service, broadband internet service, or bundled voice and broadband packages. Check out the program’s participating wireline or wireless providers.
Money-Saving Tip: You can also read our guide to free cell phones for seniors for more ways to save.
As you shop for affordable phone plans, watch for extra fees. Don’t be afraid to ask for at least some of those fees to be waived when signing up.
Here are the five most common fees to look out for:
- Activation fee
- SIM card fee
- State and local wireless tax
- Phone upgrade fee
Additional Resources
My grandma making a call on the Jitterbug Smart4
As you shop for the best cell phone plan, you’ll need to make sure you have the right phone to go with it! With so many choices, finding the right cell phone can seem overwhelming. These resources will help you make the most of your new cell phone and plan.
- Best Smartphones for Seniors
- Best Flip Phones for Seniors
- Best Cell Phones for Seniors With Hearing Loss
- Best Cell Phones for Seniors With Vision Loss
- Best Cell Phones for Seniors With Dementia
- Best Big-Button Cell Phones for Seniors
- Easiest Cell Phones for Seniors to Use
- Best Cheap Cell Phones for Seniors
- Best iPhones for Seniors
- Best Android Phones for Seniors
- Best Voice-Activated Phones for Seniors
- Best Unlocked Phones for Seniors
- Best VoIP Phones for Seniors
Frequently Asked Questions
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Does Verizon have a senior discount?
Yes, Verizon offers the Verizon 55+ plan for seniors, which you can get for as low as $42 per month per line when you sign up for two lines.
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Does AT&T have a 55-and-over plan?
Yes, AT&T offers the Unlimited 55+ plan, which is now available to eligible seniors nationwide.
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What is the best cellular company for seniors?
Consumer Cellular is among the best cellular companies for seniors because of their affordable pricing, varied data options, and plans designed specifically for older adults.
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Will Medicare pay for a cell phone plan for seniors?
No, Medicare will not pay for a cell phone plan for seniors. There are government programs that can help pay for phones and phone plans, including the FCC’s Lifeline program.
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Worcester Polytechnic Institute. (n.d.). 5G Technology, Explained.
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Consumer Cellular. (2025). Coverage Map.
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Lively. (2025). Coverage Map.
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AARP. (2025). 2025 Tech Trends and Adults 50-Plus.
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Federal Bureau of Investigation. (2024). Elder Fraud.
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Mint Mobile. (2025). Coverage Map.
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T-Mobile. (2025). Coverage Map.
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Verizon. (2025). Coverage Map.
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Pew Research Center. (2024). Mobile Fact Sheet.