Created by former health care executives, WellBe from HandsFree Health equips older adults with artificial intelligence technology that goes beyond medical alert protection. With subscription prices starting at $44.95 per month, WellBe falls in the middle-to-high end of the medical alert system pricing spectrum. The high-tech systems are HIPAA compliant and promote overall wellness in older adults, which we think justifies paying a bit more. If you're interested in learning about WellBe's systems, keep reading! We'll break down the details of the systems, take a look at pricing, and see how WellBe compares to other top medical alert systems on the market.
|System||Equipment fee||Subscription fee||Features|
|WellBe Smart Speaker||$189||None||
|WellBe Watch||$119.95||$44.95 per month||
|WellBe Medical Alert PLUS||$159.95||$54.95 per month||
WellBe offers three packages: the WellBe Smart Speaker, WellBe Watch, and WellBe Medical Alert PLUS bundle. Equipment fees range from $119.95 to $189, while monthly subscription costs range from $44.95 to $54.95. We have to admit, their devices and subscriptions are more expensive than traditional systems. For comparison, LifeFone's prices and MobileHelp’s monthly costs start under $30. However, we think the high-tech health care assistance, paired with an intuitive mobile app, outweighs the extra money you'll pay in equipment and service fees.
Pro Tip: Want to learn more about our experience with WellBe's medical alert systems? Head over to our latest hands-on WellBe review.
For ultimate protection and the best value, we recommend seniors purchase the WellBe Medical Alert PLUS bundle for $159.95 with the $54.95 monthly service fee. This package includes both the smart speaker and watch. While this bundle is pricier than more basic, traditional medical alert systems, it's actually more affordable than comparable high-tech, top-of-the-line systems from providers we’ve tested, like Aloe Care Health. For example, Aloe Care Health's Total Care Package is $399.99 and requires a $59.99 monthly service fee. This is over $200 more than WellBe's Medical Alert PLUS package, and it has higher monthly costs. We'll take a closer look at each system's value below.
Subscription Cost: None
Did You Know: The WellBe Smart Speaker flashes different colors based on the household member the reminder is for.
Smart speakers are continuing to grow in popularity, even among seniors, with 19 percent of adults over 65 having one in their home.1 It's no wonder medical alert companies are taking notice and designing smart speakers specifically with older adults in mind.
At $189 with no additional fees, the WellBe Smart Speaker is ideal for seniors who don't want to pay a monthly fee. However, the Smart Speaker can only connect you to WellBe's emergency monitoring center if you press a red button on the top of the speaker or say “OK, WellBe, emergency.” The speaker doesn't come with a wearable help button like many other popular alert systems do.
FYI: WellBe has an extensive pet health database to answer questions about the health of your furry friend. You can set pet medication and vet appointment reminders as well!
The emergency alert protection that the WellBe Smart Speaker provides alone is not as comprehensive as Lifeline’s systems or Medical Guardian’s products. If you're more interested in the digital health assistant features of WellBe than the emergency alert protection, the Smart Speaker is a great price for the robust digital health care assistance it provides.
Subscription: $44.95 per month
In an AARP study, 46 percent of adults over the age of 50 reported being more active when wearing an activity tracker.2 Combining the benefits of a fitness tracker and a medical alert system, the WellBe Watch lets older adults track their steps and heart rate while knowing help is right at their fingertips if needed.
We think the WellBe Watch provides discreet on-the-go medical alert protection at a very fair price. While there are more affordable watches on the market, WellBe is comparable to other top-tier watches. At $119.95, the device costs about $75 less than Medical Guardian's Freedom 2.0.
If you're looking for a sleek, mobile medical alert system, the WellBe Watch is an excellent option for active seniors that offers great value. One drawback is that, like most emergency alert systems worn on the wrist, it has no automatic fall detection. If you have a history of falling, we recommend looking at a system with automatic fall detection.
Subscription: $54.95 per month
For older adults who could benefit from a mobile medical alert system and a virtual health care assistant, the WellBe Medical Alert PLUS is truly the best of both worlds. If you're teetering between the Medical Alert PLUS and the WellBe Watch, we think it is definitely worth the extra $40 equipment fee and the extra $10 a month to have the WellBe Smart Speaker in your home.
Keep in Mind: WellBe systems come with a limited warranty that covers manufacturing defects. It does not cover normal wear and tear or accidents.
If you're juggling a lot of appointments, medications, and health care, the Medical Alert PLUS is going to provide the most bang for your buck; it can help you manage your health care information and provide the safety and assurance of a mobile medical alert system.
The WellBe Virtual Assistant app is the brains of the WellBe systems. It can be downloaded on any Apple or Android device. In this secure app, you input your health and medical information. Don't worry! Your information is kept private on WellBe's HIPAA-compliant platform. Once you've entered the necessary information, WellBe can begin notifying you about doctor appointments, medication refills, and more. You can even ask WellBe questions about your health insurance coverage. The app will also send you notifications on your phone as health reminders.
For seniors who aren't comfortable using technology, caregivers can input the information and set up WellBe even if they are far away, thanks to the company's Universal Registration technology. The app also notifies emergency contacts via text message if the user misses a medication dose or has initiated an emergency call. This provides loved ones the immense peace of knowing they will immediately become aware if Mom or Dad is not doing well. Overall, this mobile app offers excellent value for older adults and caregivers alike. Plus, it's free, which is always a bonus!
Though we think WellBe is worth the money, there is always some way to get a better deal, right? Keep an eye out for discount codes at the top of the company's website. They may offer seasonal discount codes to help you save. Right now, WellBe is offering 10 percent off your order when you enter your email address.
In America, 27 percent of adults over the age of 60 live alone.3 If you live alone, a medical alert system is a good idea to consider. We aren't always within arm's reach of our cell phones, and in an emergency, a medical alert system could make all the difference.
WellBe provides the security of a medical alert system paired with preventative health assistance. Let's say you forget to take your blood pressure medication. As a result, you could become lightheaded and experience a fall. WellBe's medication reminders are a proactive step to prevent seniors from needing emergency services in the first place. We think that is pretty awesome!
You may want to consider a WellBe system if:
Compared to other smartwatch-style medical alert systems, like the SOS Smartwatch we’ve seen from Bay Alarm Medical, WellBe's Smartwatch is going to cost you about $50 less. However, monthly rates are $15 higher. We think the preventative health assistance offered by WellBe systems is extremely valuable if you're an older adult struggling to remember all the details of your medications and medical appointments. Plus, caregivers and adult children can gain peace of mind in knowing they'll be kept in the loop and their loved one's health schedule is managed by WellBe. All in all, for seniors looking for a modern mobile medical alert system with digital health care assistance capabilities, WellBe is definitely a medical alert provider worth considering.
The WellBe Medical Alert PLUS system is $159.95 for the equipment and $54.95 per month for service.
No. If you cancel your WellBe service, you will not be charged a cancellation fee.
You can listen to radio stations through iHeartRadio via the WellBe Smart Speaker free of charge. If you want to listen to audiobooks, you will have to set up an AudioBookStore.com account, which may have additional charges.
Yes, the WellBe Watch can be used without a smartphone. Someone else can download the Virtual Assistant app to register the watch for you.
Pew Research Center. (2020). Older people are more likely to live alone in the U.S. than elsewhere in the world.
Pew Research Center. (2019). 5 things to know about Americans and their smart speakers.