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Vivint Home Security Review

Home security is a major concern for seniors who live alone. Many want to retain their independence, but still want to know there is always someone there should an emergency arise in their home. Home security provides that peace of mind.

With so many different companies offering many types of equipment and monthly plans, it can become difficult to decide which one is best for you.

Vivint is one home security company that has a lot to offer to keep you and your home safe.

Overview

Vivint’s history dates back to 1999 when it was called APX Alarm. The company rebranded itself to be called Vivint in 2011. It now serves almost 500,000 customers with leading edge technology for home security and automation. Vivint operates in most U.S. states and in Canada. Vivint is known for its top-notch customer service and variety of easy-to-use products.

Vivint has been listed on “Forbes” list of “America’s Most Promising Companies”. It was also selected by The Stevie Awards as the “Customer Service Department of the Year,” beating out more than 1,500 organizations of various sizes in nearly every industry.

Equipment

Since each home is unique, Vivint allows customers to build their own security system based on their needs. This assures each customer is getting what they need and not paying for equipment they are not using.

Each security system comes with the Vivint Sky Control Panel. This is an LCD screen that allows you to control all aspects of your home security system.

For seniors considering the Vivint home security system, it’s important to know there is a medical alert pendant available as well. If there is an emergency, simply press the panic button on the pendant and the monitoring center will be notified. An agent will then determine if emergency responders need to be contacted.

As you built your system, you can choose from these pieces of equipment:

  • Door & Window Sensor
  • Recessed Door Sensor
  • Motion Sensor
  • Tilt Sensor
  • Glass Break Detector
  • Key Fob
  • Medical Pendant
  • Carbon Monoxide Detectors & Smoke Detectors
  • Temperature/Flood Sensor
  • Lamp Module
  • Doorbell Camera
  • Indoor & Outdoor Cameras
  • Thermostats
  • Door Locks/Deadbolts
  • Garage Door Controller

No matter which pieces of equipment you choose for your system, you can either pay for them upfront or in increments over a period of 42 or 60 months.

All of Vivint’s equipment is installed by a licensed professional who works for the company. The installer will activate the system and walk through the functions with you so that you are completely comfortable with using it.

Cost

Once you’ve built your home security system, it’s time to choose a monthly monitoring plan. The Vivint Smart Home and Smart Home Video plan both offer 24/7 monitoring with state-of-the-art Sky Technology.

Smart Home Monthly Monitoring Package

  • $39.99/month
  • Can be used with a variety of smart home products

Smart Home Video Monthly Monitoring Package

  • $49.99/month
  • Non-alarm event notifications on your mobile device
  • Can be used with a variety of smart home products

Features

All of Vivint’s equipment is 100% wireless. Vivint also has a mobile app that allows you to control your home security system from the palm of your hand. You can turn synched lamps on or off and even control the thermostat.

For seniors who are tech savvy, Vivint offer a number of different features. This includes being able to sync your system with Amazon Echo’s Alexa. This offers voice-activated hands-free control of all your Vivint devices.

For family members who have loved ones living alone, there are various camera options available. Indoor cameras can record what’s going on inside the home and also see what’s going on in real-time. These cameras can be accessed through the mobile app. So, if a family member suspects there is a problem, they can simply check-in with the mobile app.

Summary

Vivint is making its mark in the home security business by offering wireless technology and systems that can be customized. This can be very appealing to seniors who may not need many pieces of equipment but still want to have a home security system in place. Vivint’s medical alert pendant is also an added bonus for those seniors looking for help in case of an emergency. Indoor cameras and the ability to record inside the home can be helpful for loved ones who want to check in on their family members. With two different monthly plans to choose from, Vivint tries to make itself accessible to a wide customer base.

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