Comparing Senior Phone Plans

When you’re a senior citizen, you know that you need to shop around for everything. You can’t just settle for the first thing you see. That goes for phone plans as well.

If you’ve ever shopped for phone plans or are currently looking around, you know that there many options to consider. Let’s take a look at a quick checklist to ensure you get the best plan to suit your needs and your budget.


This is perhaps the most important part for many seniors because there are many who are on a budget. You want to know exactly what you’re paying for. This means monthly fees, contracts, early termination fees, and data usage.

Everything should be clearly stated so that you know what you’re getting for your money. Be on the lookout for hidden fees that may be in the fine print. This includes charging per minute if there is a limit on the number of minutes that are included each month. Look to see what plan gives you for the price. You may find that certain plans charge the same amount, but may offer much less than the competition.

Customer Service

Let’s face it; when you call for customer service for just about anything these days, it’s difficult to get to speak with a human being. When you have questions about your phone or are having trouble using it, you don’t want to sit through a number of prompts only to find out at the end that there’s no one to speak with.

Ask if there’s a customer service hotline and what the hours of operation are. Also, ask if it is automated or if there are actual people there to speak with. This can be a deciding factor for many seniors because they want easy and reliable customer service when it comes to their phones.

Senior Discounts

As you compare plans you’ll find that there are some phone companies that do offer senior discounts. One place to inquire about senior discounts is through AARP. They can steer you towards companies that offer discounts.

Features & Ease of Use

There are some seniors who want a lot of bells and whistles when it comes to features. Features can include location services, audio text messaging, and photo options. Then there are seniors who just want to be able to make a phone call and maybe look at the local headlines on the web.

The key thing to remember is that you don’t want to pay for features you’re not using. Before shopping around make a list of the features you want your phone to have. Many seniors who are more tech-savvy will be able to use the phones that are more advanced. Others will want phones that are easier to use. There is no right or wrong answer when it comes to features and ease of use. It all comes down to personal preference.

Coverage Area

If you’re a senior who enjoys traveling, you’ll want to make sure your coverage area is wide. If you don’t go very far and just want a phone to use locally, you don’t have to worry much about the coverage area.

Express your needs when you’re comparing senior phone plans. This will let the salesperson you’re working with help you find a coverage plan that suits your needs.


Some senior phone plans require you to sign a contract for a year or two while others do not. There are also some monthly contracts. Think about how long you want to commit to the phone service you’re shopping for. Then, look for one that fits that time period and be sure that your contract has no early termination fees. This could result in you paying unnecessary fees when you could have negotiated a different contract in the beginning.

When you’re shopping around for senior phone plans, take your time and don’t rush into anything. Have a clear idea of what you want and you’ll be sure to find a phone plan that’s affordable and fits the criteria you’re looking for.

Compare Senior Phone Plans

The following are some of our comparisons of popular senior phone plans:

Written By

Jeff Hoyt

Editor in Chief

Since graduating from Harvard with an honors degree in Statistics, Jeff has been creating content in print, online, and on television. Much of his work has been dedicated to informing seniors on how to live better lives. As Editor-in-Chief of the personal… Learn More About Jeff Hoyt